CRM migration

Migrate from Sunbase Data to Odoo CRM

Field-level mapping, validation, and rollback between Sunbase Data and Odoo CRM. We move data and schema; workflows are rebuilt natively in Odoo CRM.

Sunbase Data logo

Sunbase Data

Source

Odoo CRM

Destination

Odoo CRM logo

Compatibility

92%

11 of 12

objects map 1:1 between Sunbase Data and Odoo CRM.

Complexity

CModerate

Timeline

3-5 weeks

Rollback included Accuracy guarantee Field-level validation

Overview

What this migration involves

Moving from Sunbase Data to Odoo CRM is a structural migration constrained by Sunbase's lack of a documented REST API. Sunbase organizes data across separate CRM, project, HR, and financial modules with independent export interfaces and no unified data dump. We coordinate with Sunbase's technical team to establish an extraction method during discovery, build cross-module relationship maps that connect Contact IDs to Deal IDs and Project IDs to Work Order IDs, and handle Odoo's XML-RPC API with batch chunking and exponential backoff to avoid rate-limit rejections. Sunbase's contractor-specific objects (Projects, Work Orders, Invoices, Employees) map into Odoo's Project Management and HR applications, which require the corresponding Odoo apps to be installed before migration. Pipeline board configurations, automation workflows, and custom module settings are not exportable; we document them manually for the customer's admin to rebuild in Odoo Studio. Odoo implementation timelines range from two to four weeks for straightforward CRM-only deployments to three to six months for full ERP configurations, which affects when the migrated data layer goes live relative to the broader Odoo rollout.

Field-level fidelity

Every standard and custom field arrives verified.

Schema-aware mapping

AI proposes the map; you confirm before any record moves.

Relationships preserved

Parent–child, lookups, and ownership stay linked.

Full activity history

Calls, emails, meetings — with original timestamps.

Attachments & notes

Documents, uploads, and inline notes move with the record.

Why teams make this switch

Two sides of the same decision

Leaving

Sunbase Data logo

Sunbase Data

What's pushing teams away

  • Admin setup requires technical knowledge; non-programmers report significant difficulty configuring the platform without developer support.
  • Custom module configurations are not portable, making it difficult to evaluate alternatives or switch platforms without rebuilding workflows from scratch.
  • Pricing is opaque and negotiated per-customer, creating uncertainty during renewal and making cost comparison with alternatives difficult.
  • As the business scales, the platform's flexibility becomes a liability; complex setups are harder to maintain and audit without dedicated technical staff.
  • No publicly documented REST API limits integration options, pushing technically sophisticated teams toward platforms with better developer ecosystems.

Choosing

Odoo CRM logo

Odoo CRM

What's pulling them in

  • Teams choose Odoo CRM for its modular architecture — one base install with one-click app additions means they can adopt CRM alone and add accounting, inventory, or sales later as the business grows.
  • Small businesses pick Odoo because the Community edition is free and open-source, with no per-user or contact limits, allowing full evaluation before committing to a paid Enterprise tier.
  • The drag-and-drop Kanban pipeline and AI lead scoring are highlighted across G2 reviews as concrete features that make lead management faster and more visual than spreadsheet-based workflows.
  • Odoo's native integration with email, live chat, SMS, VoIP, and WhatsApp means inbound leads from multiple channels feed into a single pipeline without third-party middleware.
  • Companies in retail, supply chain, and construction value that Odoo's CRM module shares the same PostgreSQL database and UI as its ERP modules, eliminating data silos between sales and operations.

Object mapping

How Sunbase Data objects map to Odoo CRM

Each row shows how a Sunbase Data object lands in Odoo CRM, including any object-level transformations, lookup resolution, or schema-design dependencies.

Typical mapping — final map is confirmed during the sample migration step.

Sunbase Data

Contact

maps to

Odoo CRM

res.partner

1:1
Fully supported

Sunbase Contact records map to Odoo res.partner with company_type = 'person'. Standard fields (name, email, phone, street, city, state, zip) migrate directly. Sunbase's industry-specific contact fields (financing status, site address, aerial measurement reference) require Odoo custom fields created in Odoo Studio before migration. Contacts export from Sunbase's CRM module separately from Deals; we match by Sunbase contact_id during the import phase so the Odoo partner_id on any linked Deal resolves at insert time.

Sunbase Data

Lead

maps to

Odoo CRM

crm.lead

1:1
Fully supported

Sunbase Leads (from door-to-door capture, web forms, and manual entry) map to Odoo crm.lead with type = 'lead'. Lead source and status fields from Sunbase map to Odoo's source_id and stage_id. Sunbase lead assignment data (assigned employee) maps to Odoo's user_id. Any Sunbase lead fields tied to automation workflows are migrated as data only; the automation logic does not transfer and requires rebuild in Odoo Studio.

Sunbase Data

Deal

maps to

Odoo CRM

crm.lead

1:1
Fully supported

Sunbase Deals map to Odoo crm.lead with type = 'opportunity'. Deal value (currency amount), pipeline stage, and stage history migrate to Odoo's expected_revenue, stage_id, and stage history log. Custom deal fields (permit tracking flags, proposal version, financing approval status) require Odoo custom fields created before migration. Deals without an associated Sunbase Contact are loaded first; Deals with contacts are loaded after Contact migration to satisfy the partner_id lookup.

Sunbase Data

Pipeline Configuration

maps to

Odoo CRM

crm.stage + crm.team

lossy
Fully supported

Sunbase pipeline stage names and deal statuses are migrated as Odoo crm.stage records within the relevant crm.team. Stage probabilities are set on each stage record. The visual pipeline board itself is not transferable; we document the stage names, ordering, and probability assumptions in a stage-mapping spreadsheet for the customer's Odoo admin to configure in Odoo Studio after migration.

Sunbase Data

Project

maps to

Odoo CRM

project.project

1:1
Fully supported

Sunbase Projects (installation or job-site operations) map to Odoo project.project with the Project app installed. Project metadata (name, site address, customer link, status, budget) migrates directly. Sunbase project-specific fields (aerial measurement data, permit tracking, system specifications) map to project.project custom fields. Projects with linked Work Orders are migrated first so that the project_id lookup on Work Order records resolves at insert time. If the customer does not install the Odoo Project app, Projects are migrated as crm.lead custom fields with a note explaining the constraint.

Sunbase Data

Work Order

maps to

Odoo CRM

project.task

1:1
Fully supported

Sunbase Work Orders map to Odoo project.task with the Project app installed. Task fields (name, description, permit info, system specifications) migrate directly. Linked employee assignments from Sunbase map to project.task user_ids (multi-assignee). Scheduling data (start date, due date) migrates to project.task date_start and date_deadline. Attachments on Work Orders migrate as ir.attachment records linked to the parent task. If the Project app is not installed at the destination, Work Orders are not migratable in standard Odoo CRM alone.

Sunbase Data

Invoice

maps to

Odoo CRM

account.move

1:1
Fully supported

Sunbase Invoices map to Odoo account.move with move_type = 'out_invoice'. Invoice line items, payment status, and linkage to the originating project or client migrate to Odoo's account.move.line records. The Accounting app must be installed at the destination for invoice migration to succeed. Historical paid invoices are migrated with state = 'posted' and date set to the original invoice date. Draft invoices are migrated with state = 'draft'. Recurring financing-related invoices require Odoo recurring entry configuration post-migration.

Sunbase Data

Employee

maps to

Odoo CRM

hr.employee

1:1
Fully supported

Sunbase Employee records (HR data, crew assignments, role information) map to Odoo hr.employee. Employee metadata (name, department, job title, hire date) migrates directly. GPS location history is not migratable as structured Odoo data; it is exported as a CSV and archived for the customer's reference. The HR app must be installed at the destination. Crew assignment linking (which employee is on which job) maps to project.task user_ids multi-assignee, which requires the Project app as well.

Sunbase Data

Appointment

maps to

Odoo CRM

calendar.event

1:1
Fully supported

Sunbase Appointments (customer-linked scheduling synced with Google Calendar) map to Odoo calendar.event. Appointment date, time, duration, and linked contact migrate directly. The Odoo Calendar app must be installed at the destination. Google Calendar linkage is not transferable; appointments land as Odoo-native calendar events and must be re-linked to Google Calendar by the customer's admin post-migration using Odoo's Google Calendar synchronization app.

Sunbase Data

Document

maps to

Odoo CRM

ir.attachment

1:1
Fully supported

Sunbase Documents (contracts, financing applications, permits, and other files stored within the platform) migrate as Odoo ir.attachment records. File binary content, file name, and upload date transfer directly. The attachment relationship to the parent record (Contact, Deal, Project, Work Order) is preserved via the res_model and res_id fields on ir.attachment. Large binary files are chunked for upload via Odoo's XML-RPC file endpoint.

Sunbase Data

Custom Object

maps to

Odoo CRM

ir.model (custom)

1:1
Fully supported

Sunbase custom objects within its module system have no documented API or export schema and cannot be programmatically migrated. We coordinate with the customer during discovery to identify custom object records stored in Sunbase's database, export them manually, and recreate them as Odoo custom models via Odoo Studio or Python model definition before importing the data. The customer must provide the custom field manifest during scoping because Sunbase does not export field definition metadata.

Sunbase Data

Owner

maps to

Odoo CRM

res.users

1:1
Fully supported

Sunbase Owner records (assigned sales reps, project managers) map to Odoo res.users by email match. We extract every distinct Owner referenced on Contact, Lead, Deal, Project, and Work Order records. Any Sunbase Owner without a matching Odoo res.users email is held in a reconciliation queue for the customer's admin to provision the corresponding User before record import resumes. Inactive Sunbase owners map to Odoo res.users with active = False unless instructed otherwise.

Gotchas + challenges

What specifically takes care here

Platform-specific issues from each side, plus the pair-specific challenges that don't show up on either platform's page on its own.

Sunbase Data logo

Sunbase Data gotchas

High

No publicly documented REST API or export endpoints

Medium

Module-level data isolation complicates bulk exports

High

Automation workflows and pipeline configurations are non-exportable

Medium

Custom fields lack a schema definition export

Odoo CRM logo

Odoo CRM gotchas

High

Odoo.sh version gating blocks assisted migrations from trial

High

Enterprise modules fail to install on Community after database restore

Medium

Custom module view inheritance breaks between Odoo major versions

Medium

Custom fields risk losing their application context on Community

Low

API access for Community is gated behind the Custom Plan

Pair-specific challenges

  • Sunbase has no public REST API for data extraction

    Sunbase Data publishes no developer API or documented export endpoints in its public or partner-facing materials. Data extraction must rely on direct database access (for enterprise migrations with Sunbase technical team cooperation) or manual CSV exports from each module interface, which are unlikely to capture relationship metadata between records. We coordinate with Sunbase's technical team during discovery to establish an extraction method and warn customers upfront that custom objects and workflow configurations cannot be programmatically exported. If direct database access is unavailable, we plan for manual exports as a fallback and factor additional scoping and preparation time into the estimate. This constraint is the primary driver of migration timeline and cost for this pair.

  • Sunbase module isolation breaks cross-module relationship integrity without manual mapping

    Sunbase's modular architecture means CRM data, project data, HR data, and financial data live in separate modules with independent export interfaces. There is no unified data export. Contact IDs, Deal IDs, Project IDs, and Work Order IDs are generated per-module and are not globally unique across modules. We create a cross-module ID mapping during discovery that connects each Contact ID to its associated Deal IDs, each Project ID to its linked Work Order IDs, and each Work Order to its assigned employee records. Without this mapping, importing Deals before Contacts leaves the partner_id lookup empty and breaks the CRM relationship chain. Customers must identify all active Sunbase modules during scoping.

  • Contractor-specific objects require Odoo apps that may not be in scope

    Sunbase's native objects for Projects, Work Orders, Invoices, Employees, and Appointments have no direct equivalent in Odoo CRM alone. Migrating these requires the Odoo Project app (for project.project and project.task), Odoo Accounting app (for account.move), and Odoo HR app (for hr.employee). If the customer's Odoo deployment includes only the CRM app, these contractor-specific objects cannot land in standard Odoo CRM fields. We scope the destination Odoo apps during discovery and flag this constraint before migration begins. Migrating to Odoo CRM-only when the customer's data includes active Projects and Work Orders results in data loss.

  • Automation workflows and pipeline boards do not migrate

    Sunbase workflow automation rules (email triggers, task assignments, stage-change actions) and visual pipeline board configurations are stored in the platform's internal workflow engine and are not exposed via any export mechanism. We cannot migrate these as functional rules. During scoping, we document the automation logic manually by reviewing the source system with the customer's admin, and we deliver a written inventory of every active workflow with its trigger, conditions, actions, and a recommended Odoo Studio or server Action equivalent for the customer's admin to rebuild. Pipeline stage names and deal statuses migrate as data only.

  • Custom field definitions are not exported from Sunbase

    Sunbase supports custom fields within Contacts, Leads, Deals, Projects, and Work Orders, but the field definition metadata (field name, data type, validation rules, display order) is not exported alongside the field values. We extract the data values and must rely on the customer to provide a custom field manifest during scoping. We recommend a field-mapping session before migration where the customer walks through every active custom field in Sunbase and identifies its intended Odoo destination (standard field, custom field on res.partner, custom field on crm.lead, or custom field on project.task). Without this session, custom field values either drop or land in the wrong Odoo fields.

Migration approach

Six steps for a successful Sunbase Data to Odoo CRM data migration

  1. Discovery and extraction method agreement

    We audit the source Sunbase instance across all active modules (CRM, project management, HR, financial), custom field usage, active automation workflows, pipeline board stage definitions, document attachment volume, and owner/employee headcount. Crucially, we coordinate with Sunbase's technical team to agree on an extraction method: direct PostgreSQL read access (preferred for data integrity), or manual per-module CSV exports as a fallback. We also identify which Odoo apps the customer will install (CRM, Project, Accounting, HR) because this determines which Sunbase objects can be migrated. The discovery output is a written migration scope document with extraction method, active module list, and destination Odoo app list.

  2. Cross-module relationship mapping

    Because Sunbase has no unified export, we build a cross-module ID relationship map from the extracted data. This map connects each Sunbase Contact ID to its associated Deal IDs, each Project ID to its linked Work Order IDs, each Work Order to its assigned Employee IDs, and each Deal or Project to its linked Document IDs. This map is the critical artifact that preserves relationship integrity across the modular export structure. We also deduplicate records at this stage, normalize address formats and phone number formats, and flag records with missing critical fields (contacts without email, deals without value) for customer review before import.

  3. Destination Odoo schema setup

    We design the destination Odoo schema based on the scoped Odoo apps. This includes creating custom fields on res.partner for Sunbase contact industry fields, custom fields on crm.lead for Sunbase deal custom properties, custom fields on project.task for Sunbase work order permit and specification fields, and crm.stage records mapped from Sunbase pipeline stage names. If the customer requires the Project app, we configure project.project and project.task with the relevant custom fields. Schema is deployed into the customer's Odoo Sandbox via XML-RPC before any data is imported.

  4. Sandbox migration and reconciliation

    We run a full migration into the customer's Odoo Sandbox using production-like data volume. The customer reconciles record counts (Contacts in, Leads in, Deals in, Projects in, Work Orders in, Documents in) against the source system, spot-checks 25-50 random records against the Sunbase source, and validates that linked records (Deal-to-Contact, Work Order-to-Project, Document-to-parent) resolve correctly. Owner and employee email matches against Odoo res.users are validated. Any mapping corrections happen in the Sandbox phase before production migration begins.

  5. Production migration in dependency order

    We run production migration in record-dependency order: res.partner (Contacts first), crm.lead (Leads and Deals second, with partner_id resolved), project.project (Projects third, with partner_id resolved), project.task (Work Orders fourth, with project_id and user_ids resolved), hr.employee (Employees fifth), account.move (Invoices sixth, with partner_id and project_id resolved), calendar.event (Appointments seventh), ir.attachment (Documents last, with res_model and res_id resolved). Each phase emits a row-count reconciliation report. We use Odoo's XML-RPC API with batch chunking (default batch size 100 records per request), exponential backoff on rate-limit responses, and parent-record lookup resolution before each phase begins.

  6. Cutover, validation, and automation rebuild handoff

    We freeze Sunbase writes during cutover, run a final delta migration of any records modified during the migration window, then enable Odoo as the system of record. We deliver the automation workflow inventory document to the customer's admin team covering Sunbase automation rules and pipeline configurations, with Odoo Studio and server Action equivalents documented for each. We support a one-week hypercare window where we resolve reconciliation issues raised by the customer's team. We do not rebuild Sunbase automations as Odoo Studio actions inside the migration scope; that is a separate engagement or an internal admin task.

Platform deep dives

Context on both ends of the pair

Sunbase Data logo

Sunbase Data

Source

Strengths

  • Vertical fit for solar, roofing, and construction contractors — Sunbase bundles CRM, proposals, project management, scheduling, solar design, financial management, inventory, HR/payroll integration, and reporting in one platform
  • Door-to-door canvassing tools with route optimization, performance monitoring, and lead tracking purpose-built for field sales teams
  • Native CRM captures leads from website forms, D2D canvassing, and partner referrals into a unified pipeline with automated follow-ups and AI predictive analytics
  • Replaces multiple tools (CRM + proposals + scheduling + job tracking + reporting), with vendor claiming 11.6+ hours saved per week and 83% automation of manual tasks
  • Strong customer retention — testimonials cite 5+ year usage and 4.4/5 Capterra rating across 2,843 reviews

Weaknesses

  • Initial setup requires technical knowledge or vendor support — admin configuration is not self-serve
  • Onboarding takes weeks, not days, especially for non-technical users
  • Support response quality is inconsistent — some users praise it, others report delays
  • For commercial EPCs needing electrical engineering, Sunbase lacks automated SLD generation and wire sizing, forcing supplementation with other tools
  • Pricing transparency is limited — advertises '$59/user/month' starting rate but full tier structure and feature gating not published
Odoo CRM logo

Odoo CRM

Destination

Strengths

  • Modular open-source architecture lets teams start with CRM and add ERP apps as needs grow, all sharing one PostgreSQL database.
  • Free Community edition with no contact limits and full source code access means zero licensing cost for evaluation and small deployments.
  • Drag-and-drop Kanban pipeline with AI lead scoring gives a visual, prioritized view of the sales funnel without requiring custom configuration.
  • Native integrations with email, live chat, SMS, VoIP, WhatsApp, and social media feed all inbound leads into a single unified inbox.
  • Active Odoo Community Association (OCA) maintains dozens of community-maintained modules on GitHub for extended functionality.

Weaknesses

  • Gmail and email integration reliability is a recurring complaint — threads drop and conversations scatter across inboxes, disrupting sales team workflows.
  • Enterprise edition pricing stacks quickly: multiple apps at per-user rates ($25–$50/user/month) plus Odoo.sh hosting costs more than many SMBs anticipate.
  • Setup and configuration complexity increases significantly once custom fields, automation rules, and multiple installed modules are in play.
  • Odoo.sh trial databases run on a version (e.g., 18.3) that is not directly migratable to Odoo.sh, blocking the assisted migration path Odoo advertises.
  • Version upgrades between major Odoo releases (e.g., 17→18) frequently break custom module view definitions and XPath expressions, requiring manual remediation.

Complexity grading

How hard is this migration?

Moderate CRM migration. 1 of 8 objects need a manual workaround.

C

Overall complexity

Moderate migration

Derived from compatibility, mapping clarity, API constraints, and data volume across Sunbase Data and Odoo CRM.

  • Object compatibility

    C

    1 of 8 objects need a manual workaround.

  • Field mapping clarity

    C

    Field mapping is derived from defaults — final spec confirmed during the sample migration.

  • Timeline complexity

    B

    8-object category — typical timelines run 2–7 days end-to-end.

  • API constraints

    B

    Sunbase Data: Not publicly documented.

  • Data volume sensitivity

    B

    Sunbase Data doesn't expose a bulk API — REST + parallelization used for high-volume runs.

Estimator

Estimate your Sunbase Data to Odoo CRM migration cost

Rule-based pricing — no per-record fees, no manual quotes. Migrations over 2M records are scoped individually.

Step 1

What are you migrating?

Pick a category, then your source and destination platforms.

Category

FAQ

Frequently asked questions about Sunbase Data to Odoo CRM data migrations

Answers to the questions buyers ask most during Sunbase Data to Odoo CRM migration scoping. Not seeing yours? Book a call.

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Typical migrations land between three and five weeks for accounts under 10,000 Contacts, 2,000 Deals, and moderate document volume with no complex cross-module dependencies. Migrations requiring direct database access coordination with Sunbase's technical team, contractor-specific object mapping across Project and HR apps, or full ERP multi-app Odoo deployment move to eight to fourteen weeks because of extraction method negotiation, cross-module ID mapping work, and the longer Odoo configuration timeline for non-CRM apps.

Adjacent paths

Related migrations to explore

Ready when you are

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