CRM migration
Field-level mapping, validation, and rollback between Unim and Pipedrive. We move data and schema; workflows are rebuilt natively in Pipedrive.
Unim
Source
Pipedrive
Destination
Compatibility
6 of 10
objects map 1:1 between Unim and Pipedrive.
Complexity
CModerate
Timeline
3-5 weeks
Overview
Moving from Unim to Pipedrive is a migration from a bespoke, per-customer schema to a well-documented, pipeline-centric CRM with a public REST API. Unim builds every deployment to order—no two instances share the same field landscape—so we begin by introspecting your live schema via the custom-fields API endpoint, resolving DataType IDs, and cataloguing every active custom field before writing a single record to Pipedrive. Contacts map to Persons, Companies to Organizations, and Deals to Pipelines with stage mapping. Activity records (calls, emails, meetings, tasks) transfer to Pipedrive's Activity objects with timestamps and owner links preserved. File attachments require a separate extraction pass from Unim's Files dimension. Workflows, automations, and webhook configurations built within Unim's application builder do not migrate; we deliver a written inventory for your admin to rebuild in Pipedrive. The timeline typically runs three to five weeks for straightforward record migrations and five to eight weeks when bespoke objects, large attachment volumes, or multi-pipeline structures are involved.
Every standard and custom field arrives verified.
AI proposes the map; you confirm before any record moves.
Parent–child, lookups, and ownership stay linked.
Calls, emails, meetings — with original timestamps.
Documents, uploads, and inline notes move with the record.
Why teams make this switch
Leaving
What's pushing teams away
Choosing
What's pulling them in
Object mapping
Each row shows how a Unim object lands in Pipedrive, including any object-level transformations, lookup resolution, or schema-design dependencies.
Typical mapping — final map is confirmed during the sample migration step.
Unim
Contact
Pipedrive
Person
1:1Unim Contact records map to Pipedrive Person. Standard fields (name, email, phone, address) migrate directly. Custom fields attached to the Contact ModelID are introspected at schema-discovery time and mapped to Pipedrive custom fields, which we create via the Pipedrive API before the Person import phase. Owner assignment resolves by email match against Pipedrive Users, with unresolved owners flagged for manual provisioning.
Unim
Company
Pipedrive
Organization
1:1Unim Company records map to Pipedrive Organization. The domain field from Unim becomes the Organization's Website. Organization is created before Person import so that the organization_id field is available at Person insert time for linking. Custom fields on the Company model migrate as Pipedrive Organization custom fields.
Unim
Activity
Pipedrive
Activity
1:1Unim Activity records (calls, emails, meetings, notes) map to Pipedrive Activity objects. The activity type determines the Pipedrive ActivityType field (call, email, meeting, note). Timestamps, subject, and body transfer directly. Owner resolution uses the same email-match approach. Activity-to-record linkage (which Person or Organization the activity belongs to) is resolved via email or record ID lookup at migration time.
Unim
Deal
Pipedrive
Deal
1:1If the Unim deployment includes a Deal-like bespoke object, it maps to Pipedrive Deal. The Unim deal stage values map to Pipedrive Pipeline stage IDs, which we configure during destination schema setup. Pipedrive Deal requires a linked Organization or Person at creation time, so we resolve the primary contact or organization reference from Unim before inserting Deals. Custom fields on the Unim Deal model migrate as Pipedrive Deal custom fields.
Unim
Custom Fields
Pipedrive
Custom Fields
lossyUnim custom fields have a Name, ModelID, DataType, and Nullable flag. DataTypes are looked up via the valuelists endpoint before field creation. We create equivalent Pipedrive custom fields (with matching field types where possible—text, number, date, enum, multi-select) during the schema setup phase and map them to the correct Pipedrive object type (Person, Organization, Deal, or Activity). This phase is the most time-intensive part of a Unim migration because there is no template to apply.
Unim
Files/Attachments
Pipedrive
Files
1:1Unim attachments are served via the Files dimension and require a separate API call per file. We extract file metadata (filename, MIME type, size) and binary blobs in a paginated pass. Files are uploaded to Pipedrive via the Files API and associated with the target record (Person, Organization, or Deal) via the item_type and item_id fields. Large attachment sets require retry logic on 429 responses and chunked upload handling.
Unim
User/Owner
Pipedrive
User
1:1Unim owner IDs are instance-scoped and not portable. We extract every distinct owner_id referenced on records and match by email against Pipedrive Users. Owners with no matching Pipedrive User go to a reconciliation queue for manual provisioning. We do not create Pipedrive Users via API unless explicitly scoped; user provisioning is a permissioned action that the customer's admin typically handles.
Unim
Custom Objects
Pipedrive
Custom Objects or Notes
lossyBespoke object types defined at the Unim application level that have no Pipedrive equivalent map to either Pipedrive custom objects (if the Pipedrive plan supports them) or to Notes attached to the parent record with the bespoke data serialized as structured text. The customer chooses the strategy during scoping. Schema for custom objects is pre-created in Pipedrive before any data import.
Unim
Tag/Label
Pipedrive
Person/Organization/Deal Custom Field
lossyUnim tag associations stored as linked records or array fields are preserved. We map them to Pipedrive custom fields of type multi-select picklist on the relevant object, creating the picklist options from the discovered tag values. Tags that represent segmentation logic are flagged in the migration inventory for the customer's admin to rebuild as Pipedrive filters or static lists.
Unim
Pipeline (Deal Stage)
Pipedrive
Pipeline
lossyIf the Unim instance has a pipeline-like structure for Deals, we map it to a Pipedrive Pipeline with stages that correspond to the Unim stage values. Stage probability percentages are approximated or explicitly provided by the customer and set during Pipedrive pipeline configuration. Multiple Unim pipelines map to multiple Pipedrive pipelines with separate stage sets per pipeline.
| Unim | Pipedrive | Compatibility | |
|---|---|---|---|
| Contact | Person1:1 | Fully supported | |
| Company | Organization1:1 | Fully supported | |
| Activity | Activity1:1 | Fully supported | |
| Deal | Deal1:1 | Fully supported | |
| Custom Fields | Custom Fieldslossy | Mapping required | |
| Files/Attachments | Files1:1 | Mapping required | |
| User/Owner | User1:1 | Fully supported | |
| Custom Objects | Custom Objects or Noteslossy | Mapping required | |
| Tag/Label | Person/Organization/Deal Custom Fieldlossy | Fully supported | |
| Pipeline (Deal Stage) | Pipelinelossy | Fully supported |
Gotchas + challenges
Platform-specific issues from each side, plus the pair-specific challenges that don't show up on either platform's page on its own.
Unim gotchas
Every Unim instance has a unique custom field schema
Custom field datatypes require a separate lookup call
No public API documentation for the core business objects
File attachment extraction requires a separate Files API call
Owner/user IDs are instance-scoped and not portable
Pipedrive gotchas
Custom field hash keys differ per account
Export access gated by visibility groups
Token-based API rate limits since December 2024
Sequences and Automations not exposed via REST API
Cost escalates via workflow caps and add-ons
Pair-specific challenges
Migration approach
Schema discovery and field catalog
We introspect the live Unim instance via the custom-fields API endpoint and entity definition endpoints, resolving DataType IDs and ModelID references for every active field on every object. We also attempt to enumerate core object fields (Contacts, Companies, Activities, Deals if present) via live API queries. The output is a complete field catalog unique to this Unim deployment: field name, object, datatype, nullable flag, and sample values. This discovery phase is the foundation of the entire migration and cannot be shortcut.
Destination schema configuration
We create the Pipedrive counterpart schema: custom fields on Person, Organization, Deal, and Activity objects (with types mapped from the Unim DataType catalog); Pipedrive Pipelines and stage definitions for any Deal-like objects; and custom objects if the destination plan supports them and the customer has chosen that strategy for bespoke Unim objects. This phase runs in parallel with the Unim schema discovery review and produces a written field-mapping document that the customer approves before any data moves.
Owner reconciliation and user provisioning
We extract every distinct owner_id referenced in the Unim export and attempt to match by email against the destination Pipedrive account's User list. Owners without a match go to a reconciliation queue. The customer's Pipedrive admin provisions missing Users or confirms the match strategy (active versus inactive owner, default assignment for unresolvable owners). This step must complete before record import because OwnerId is a required reference on most Pipedrive standard objects.
Sandbox or pilot migration
We run a pilot migration with a subset of records (typically 500-1,000 per object type) into the customer's Pipedrive account to validate field mapping, owner resolution, and custom field creation. The customer reviews the pilot output against the source Unim instance and signs off before full production migration begins. Corrections to field mapping, stage names, or attachment handling are applied before the production run.
Production migration in dependency order
We run production migration in dependency order: Pipedrive Users validated, Organizations created first, Persons with OrganizationId resolved, Deals with linked Organization and Person resolved, Activities with owner and record references resolved, Files extracted from Unim and uploaded to Pipedrive with item links. Each phase emits a row-count reconciliation report before the next phase begins. We throttle writes to respect Pipedrive burst rate limits (20-120 requests per 2-second window) and daily POST/PUT quotas.
Cutover, validation, and automation handoff
We freeze Unim writes during cutover, run a final delta migration of any records modified during the migration window, then mark the migration complete. We deliver a written inventory of Unim Workflows and automations for the customer's Pipedrive admin to rebuild as Pipedrive Workflows or Smart Campaigns. We do not rebuild automations as code inside the migration scope. We support a five-business-day hypercare window for reconciliation issues raised by the customer's team.
Platform deep dives
Unim
Source
Strengths
Weaknesses
Pipedrive
Destination
Strengths
Weaknesses
Complexity grading
Moderate CRM migration. 6 of 8 objects need a mapping; the rest are 1:1.
Overall complexity
Moderate migration
Derived from compatibility, mapping clarity, API constraints, and data volume across Unim and Pipedrive.
Object compatibility
6 of 8 objects need a mapping; the rest are 1:1.
Field mapping clarity
Field mapping is derived from defaults — final spec confirmed during the sample migration.
Timeline complexity
8-object category — typical timelines run 2–7 days end-to-end.
API constraints
Unim: Not publicly documented — confirmed during integration scoping..
Data volume sensitivity
Unim doesn't expose a bulk API — REST + parallelization used for high-volume runs.
Estimator
Rule-based pricing — no per-record fees, no manual quotes. Migrations over 2M records are scoped individually.
Step 1
Pick a category, then your source and destination platforms.
Category
FAQ
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