Migrate from SprintHub to HubSpot

SprintHub Lead maps directly to HubSpot Contact. Since HubSpot does not have a separate 'Lead' object at the CRM-free tier, all SprintHub leads land as HubSpot Contacts. The source lead's status field determines the initial HubSpot lifecycle_stage value. We preserve the original SprintHub lead creation date as Original_Create_Date__c and store the SprintHub lead ID as Source_System_ID__c for delta-run de-duplication.

SprintHub's lead_status field (e.g., New, In Progress, Qualified, Lost) maps to a HubSpot custom property called Lead_Status__c. HubSpot's native lead_status property is scoped to the free CRM tier only — in Starter and above, lifecycle_stage governs progression. We create a custom pick-list property to preserve the exact SprintHub status value so your team can map it to HubSpot's lifecycle stages after migration.

SprintHub Tags are a distinct collection attached to Leads. Since HubSpot has no native tag object, we collapse SprintHub tags into a multi-select custom property (tags__c) on the Contact. Each SprintHub tag name becomes a HubSpot property option. If a lead has multiple tags, all are preserved in the comma-separated value. Your HubSpot admin can optionally promote the most-used tags to dedicated single-select properties post-migration.

SprintHub Companies map 1:1 to HubSpot Companies. We map name, domain, industry, number of employees, and annual revenue directly. HubSpot's Company model supports parent-child hierarchies via the parent_company_id field — we preserve SprintHub's company hierarchy using HubSpot's parent_company_id property. Multi-company associations on a single contact collapse to the primary company; additional associations are added as Company Contact Relationships.

SprintHub Deals map to HubSpot Deals. The deal name, amount, close date, owner, and stage all migrate directly. The SprintHub pipeline field maps to the HubSpot pipeline property — this requires that your HubSpot Pipelines are pre-created with matching names. We preserve the SprintHub deal ID as Source_System_ID__c for traceability and the original creation timestamp for reporting continuity.

SprintHub's pipeline metadata (name, stages) translates to HubSpot Pipeline objects. Each SprintHub pipeline must have a corresponding HubSpot Pipeline pre-created with the same name before the migration run. We map stage names value-by-value — if SprintHub has stage names that don't match HubSpot conventions, we create custom stage names in HubSpot and document the mapping in the pre-migration plan. Stage probabilities are re-applied using HubSpot's stage probability settings.

SprintHub call records (if stored as structured records rather than chat transcripts) migrate to HubSpot Call engagements. Each call links to the Contact record via the association API. The call duration, direction (inbound/outbound), and outcome are stored as HubSpot call properties (callDuration, callDirection, callStatus). Original timestamps and owner assignments are preserved.

SprintHub email activity migrates as HubSpot Email engagements. The email subject, body, timestamp, and recipient/sender are stored on the engagement record associated with the Contact. Original owner assignment is preserved via the owner email match. Email attachments are downloaded and re-uploaded to HubSpot's file storage, then attached to the email engagement.

SprintHub notes attached to leads or companies migrate as HubSpot Notes on the corresponding Contact or Company object. Rich-text formatting in SprintHub notes is preserved as HTML markup in HubSpot notes, so bold text, links, and bullet points render correctly after migration. Each note preserves its original creation timestamp and owner assignment for full audit trail continuity. If a note is attached to a lead that maps to a contact, we create the HubSpot Note on the Contact; if attached to a company, we create it on the Company.

Any SprintHub custom properties on Leads, Companies, or Deals that do not match HubSpot's standard field names are migrated as HubSpot custom properties. The property type (text, number, date, pick-list) is inferred from SprintHub's data and mapped to the nearest HubSpot type. Pick-list values in SprintHub are re-created as HubSpot property options. Custom properties are created during the migration run and documented in the field-level diff.

SprintHub owner assignments on leads, companies, and deals are resolved by email match against HubSpot Users. Unmatched owners are flagged before migration — your team can invite them to HubSpot first or assign records to a fallback HubSpot owner. No record lands in HubSpot without a valid owner assignment.

SprintHub's omnichannel messaging templates, social media posts, and marketing content are platform-native and do not have a migration path to HubSpot. We do not migrate these assets. We can export a list of template names and content references for your team to use as a rebuild checklist in HubSpot's email templates, social inbox, and chatbot builder.