CRM migration

Migrate from Sentia to HubSpot

Field-level mapping, validation, and rollback between Sentia and HubSpot. We move data and schema; workflows are rebuilt natively in HubSpot.

Sentia logo

Sentia

Source

HubSpot

Destination

HubSpot logo

Compatibility

100%

10 of 10

objects map 1:1 between Sentia and HubSpot.

Complexity

CModerate

Timeline

48–72 hours

Rollback included Accuracy guarantee Field-level validation

Overview

What this migration involves

Sentia stores CRM data in a standard object model (contacts, companies, opportunities, tasks) accessible via API. HubSpot represents the same business entities using a property-based schema where every field is a property on an object — contacts have firstname, email, phone, and any number of custom properties. We extract Sentia records via API, map each object and field to its HubSpot equivalent, and load through HubSpot's CRM API or bulk import. Sentia's custom objects, if present, translate to HubSpot custom objects (Enterprise tier). Workflows, automations, and email templates are not migrated — those must be rebuilt in HubSpot's workflow builder using your Sentia workflow definitions as a reference. The migration carries all data you can export from Sentia: contacts, companies, deals, activities, notes, attachments, and custom fields. Operations in Sentia continue uninterrupted during the migration window, with a 24–48 hour delta pickup capturing any changes made during cutover. During extraction, we perform a preliminary data audit to flag duplicate email addresses, missing required fields, and orphaned foreign keys. The mapping phase creates HubSpot custom properties for any Sentia custom fields, preserving original field labels as property descriptions. After loading, a reconciliation report compares record counts and field-level integrity against the Sentia source export, highlighting any discrepancies for immediate correction.

Field-level fidelity

Every standard and custom field arrives verified.

Schema-aware mapping

AI proposes the map; you confirm before any record moves.

Relationships preserved

Parent–child, lookups, and ownership stay linked.

Full activity history

Calls, emails, meetings — with original timestamps.

Attachments & notes

Documents, uploads, and inline notes move with the record.

Why teams make this switch

Two sides of the same decision

Leaving

Sentia logo

Sentia

What's pushing teams away

  • Small team limits on the Starter tier (up to 10 users) force growing companies to re-platform once headcount crosses that threshold, triggering a migration cycle.
  • Limited review volume and market presence compared to HubSpot or Salesforce makes integration ecosystem confidence lower for technical buyers evaluating the platform.
  • Confusion between Sentia the CRM, Sentia Spirits the beverage brand, and Sentia the cloud services provider creates brand ambiguity that complicates procurement and vendor evaluation.

Choosing

HubSpot logo

HubSpot

What's pulling them in

  • Lowest barrier to entry of any major CRM — the free tier with unlimited contacts lets teams validate fit before committing to a paid plan, according to G2 and Capterra reviewers.
  • Native integration between the CRM and sales engagement tools (sequences, email tracking, dialer) means no separate sync configuration, a theme across G2 Sales Hub reviews.
  • Pipeline visualization, deal tracking, and automated workflows are consistently praised as intuitive and easy to set up without developer involvement.
  • Strong onboarding for new team members — reviewers on Capterra and G2 highlight how quickly new reps become productive without formal training.
  • The HubSpot platform ecosystem (Marketing, Sales, Service, CMS hubs) allows growing companies to consolidate tools without building new integrations.

Object mapping

How Sentia objects map to HubSpot

Each row shows how a Sentia object lands in HubSpot, including any object-level transformations, lookup resolution, or schema-design dependencies.

Typical mapping — final map is confirmed during the sample migration step.

Sentia

Contact

maps to

HubSpot

Contact

1:1
Fully supported

Sentia Contact maps directly to HubSpot Contact. HubSpot requires a primary Company association — contacts without a linked company in Sentia are flagged for manual company assignment or receive a default placeholder. Email-based owner resolution assigns HubSpot users to records based on matching email addresses.

Sentia

Company

maps to

HubSpot

Company

1:1
Fully supported

Sentia Company maps to HubSpot Company. HubSpot Company supports parent-child hierarchies via the parent_company_id property. Multi-company associations on Sentia contacts translate to HubSpot Company Associations — one primary company is set on the contact record and additional associations are added via the association API.

Sentia

Opportunity / Deal

maps to

HubSpot

Deal

1:1
Fully supported

Sentia Opportunity maps to HubSpot Deal. The Sentia deal name, amount, close date, and stage all transfer directly. Sentia's pipeline stage values map to HubSpot dealstage property values — we create a HubSpot Pipeline with matching stage names before migration so stage pick-lists resolve correctly.

Sentia

Task / Activity

maps to

HubSpot

Engagement (Task / Note)

1:1
Fully supported

Sentia tasks and activities map to HubSpot Engagements. Calls and emails become HubSpot calls and emails (logged as engagements with subject, body, timestamp, and owner). Meetings map to HubSpot meetings. Notes migrate as HubSpot notes attached to the relevant contact, company, or deal record.

Sentia

Ticket

maps to

HubSpot

Ticket

1:1
Fully supported

Sentia support tickets map to HubSpot Tickets. Subject, description, status, priority, and assigned owner all transfer. Custom ticket fields in Sentia become HubSpot custom properties on the Ticket object. Pipeline and stage mapping follows the same approach as deal pipelines.

Sentia

Custom Object

maps to

HubSpot

Custom Object

1:1
Fully supported

Sentia custom objects (if present in your plan) map 1:1 to HubSpot custom objects. Custom object schema must be reviewed to determine HubSpot Enterprise tier requirement — HubSpot's custom objects are available on Enterprise plans only. We flag this during the planning phase so your HubSpot licensing is confirmed before migration.

Sentia

Contact.lead_status

maps to

HubSpot

Contact.lifecycle_stage

1:1
Fully supported

Sentia lead_status values (New, In Progress, Qualified) do not map 1:1 to HubSpot lifecycle_stage values (Subscriber, Lead, MQL, SQL, etc.). We map Sentia values to the closest HubSpot equivalent based on your defined workflow: New → Subscriber, In Progress → Lead, Qualified → MQL or SQL depending on your sales process definition.

Sentia

Contact.created_at

maps to

HubSpot

Contact hs_create_date

1:1
Fully supported

HubSpot's CreatedDate is set at import time and cannot be backdated. To preserve Sentia's original record creation timestamp, we create a custom property (original_create_date) and store the Sentia created_at value. This maintains reporting continuity for historical records. The custom property is exposed in HubSpot reports, allowing you to filter and group by the original creation date for trend analysis.

Sentia

Sentia owner_id

maps to

HubSpot

HubSpot Contact.owner_id / Deal.owner_id

1:1
Fully supported

Owner resolution happens by email match — Sentia owner email addresses are matched against HubSpot user email addresses. Unmatched owners are flagged before migration so your team can either invite them to HubSpot or reassign records to a fallback owner. No record lands in HubSpot without a resolved owner.

Sentia

Attachment / File

maps to

HubSpot

HubSpot Files

1:1
Fully supported

Sentia file attachments on records are downloaded and re-uploaded to HubSpot Files, then attached to the corresponding contact, company, or deal record. File size limits apply — HubSpot supports files up to 25MB. Inline images in notes are extracted and rehosted as HubSpot file attachments.

Gotchas + challenges

What specifically takes care here

Platform-specific issues from each side, plus the pair-specific challenges that don't show up on either platform's page on its own.

Sentia logo

Sentia gotchas

High

Multiple unrelated entities share the Sentia brand

Medium

Tier-gated API surface affects migration completeness

Medium

Voice workflow configurations are not portable

HubSpot logo

HubSpot gotchas

High

Marketing Contacts billing model is migration-critical

High

Feature tier gating is not visible until onboarding

Medium

Mandatory onboarding fees inflate year-one cost

Medium

HubSpot CSV importer cannot migrate engagements or attachments

Medium

Custom objects require Enterprise and a pre-existing schema

Pair-specific challenges

  • HubSpot lifecycle_stage has no direct Sentia equivalent for all lead-status values

    Sentia's lead_status field uses values like New, In Progress, and Qualified. HubSpot's lifecycle_stage uses Subscriber, Lead, MQL, SQL, Opportunity, Customer, Evangelist. The mapping is not 1:1 — we apply a value-map based on your Sentia workflow definition, but lifecycle_stage progression in HubSpot follows its own rules. A contact cannot regress to an earlier lifecycle stage in HubSpot by default, so historical stage information beyond the final value is preserved as a custom field (lifecycle_stage_history__c) for reporting purposes.

  • Company-contact association model requires decision at migration time

    Sentia uses a foreign-key model where a contact has a single company_id field. HubSpot allows a contact to be associated with multiple companies, with one designated as the primary. We map the Sentia company link to the HubSpot primary company association, but for contacts with multiple company relationships in Sentia, we surface the secondary companies for your team to decide whether to add them as HubSpot secondary associations or handle via custom properties. This decision affects reporting accuracy in HubSpot.

  • Sentia workflow definitions must be rebuilt in HubSpot Workflows

    Sentia automations (triggers, conditions, actions) do not migrate. This is standard across all CRM migrations — automation logic is destination-specific and cannot transfer mechanically. We export your Sentia workflow definitions as a structured reference document so your HubSpot admin can rebuild them in HubSpot's Workflows tool. If Sentia uses any non-standard workflow triggers (API-based, external webhooks), those require custom HubSpot implementation. This export includes step-by-step logic, field references, and timing conditions for accurate recreation.

  • HubSpot's search API caps at 10,000 results per query — large datasets need pagination

    Sentia datasets with more than 10,000 contacts or companies require chunked extraction using cursor-based pagination. We implement this automatically, but the extraction phase takes longer for large datasets. We also handle archived records — HubSpot search does not return archived records by default, so archived Sentia records are flagged for your team to decide whether to include them as active contacts in HubSpot. If your dataset exceeds one million records, we can apply parallel extraction streams to reduce overall processing time.

Migration approach

Six steps for a successful Sentia to HubSpot data migration

  1. Extract Sentia data via API with staged sequencing

    We connect to Sentia via API using your provided credentials. Data extraction follows a dependency order: Companies first (to resolve company_id foreign keys), then Contacts, then Deals and Tickets, then Activities and Attachments. We capture created_at, updated_at, and owner_id for every record. A preliminary data audit flags duplicates, missing required fields, and orphaned records before mapping begins. The API calls include pagination handling and retry logic to ensure reliable data retrieval under varying network conditions.

  2. Design HubSpot schema: properties, pipelines, and custom objects

    Before importing, we create the HubSpot properties that don't exist by default (original_create_date, source_system_id, etc.), configure the Deal pipeline and stages to match Sentia's pipeline structure, and create any custom objects required. If your Sentia setup includes Enterprise-tier custom objects, we confirm your HubSpot licensing supports them before proceeding. We also define custom pick-list values for any enumerated fields in Sentia, ensuring that stage names and status codes map correctly during import.

  3. Run sample migration with field-level diff

    A representative slice of 100–500 records migrates first — covering contacts across different lead statuses, deals in various stages, and a sample of activities. We generate a field-level diff comparing Sentia source values against HubSpot destination values so you can verify mapping accuracy before committing to the full run. Any mapping corrections happen at this stage. The sample set also includes records with attachments to verify file re-hosting and association integrity before the full dataset is processed.

  4. Execute full migration with delta-pickup window

    The full dataset migrates to HubSpot via API or bulk import depending on record count. A delta-pickup window (24–48 hours) captures any records created or modified in Sentia during the cutover period. All operations are logged in an audit trail. If reconciliation fails, one-click rollback reverts the HubSpot instance to its pre-migration state. We also monitor API rate limits and adjust import speed dynamically to avoid throttling while maximizing throughput.

  5. Deliver export-for-rebuild reference and post-migration handoff

    We deliver a structured export of your Sentia workflow definitions for your HubSpot admin to use as a rebuild reference, along with a field-mapping summary and a list of any Sentia data that could not migrate (with reasons). Post-migration, we verify record counts, spot-check associations, and confirm owner resolution before sign-off. The handoff package also includes a record-level change log and recommendations for ongoing data quality monitoring in HubSpot.

Platform deep dives

Context on both ends of the pair

Sentia logo

Sentia

Source

Strengths

  • Per-user pricing at $25 on Starter tier is competitive for small teams needing core CRM functionality without enterprise complexity.
  • Device-agnostic design ensures consistent access on mobile, tablet, and desktop without feature degradation.
  • Automatic lead capture on inbound channels reduces manual data entry for high-volume sales environments.

Weaknesses

  • Market presence is minimal with only 3 verified G2 reviews as of early 2026, making independent due diligence difficult for prospective customers.
  • Product confusion from multiple unrelated Sentia-branded companies in different verticals complicates vendor research and reference checks.
  • The platform lacks documented public API details in available research sources, making custom integration confidence low.
HubSpot logo

HubSpot

Destination

Strengths

  • Genuinely useful free CRM tier with no seat limit on contact records.
  • All-in-one sales engagement layer (sequences, email tracking, calling, dialer) embedded natively in the CRM, eliminating a separate integration.
  • Intuitive interface and fast onboarding for individual reps, per G2 and Capterra reviews.
  • Workflow automation triggers across contacts, deals, and tickets with a visual builder.
  • API coverage for all standard objects including custom objects at Enterprise tier.

Weaknesses

  • Pricing model is contact-based at the marketing layer — importing all records as marketing contacts can multiply the monthly bill by 4×.
  • Feature tier cliffs are frequent surprises: sequences, calling, advanced reporting, and quoting are all gated, often requiring plan upgrades mid-implementation.
  • Mandatory onboarding fees at Professional ($1,500) and Enterprise ($3,500) are not prominently disclosed on the pricing page.
  • API rate limits are restrictive for bulk migration — burst limits of 100-200 req/10sec and search endpoint limits of 4 req/sec require careful job queuing.
  • Custom objects, additional pipelines, and advanced forecasting are Enterprise-only, making cost projections difficult for growing teams.

Complexity grading

How hard is this migration?

Moderate CRM migration. 4 of 8 objects need a mapping; the rest are 1:1.

C

Overall complexity

Moderate migration

Derived from compatibility, mapping clarity, API constraints, and data volume across Sentia and HubSpot.

  • Object compatibility

    C

    4 of 8 objects need a mapping; the rest are 1:1.

  • Field mapping clarity

    C

    Field mapping is derived from defaults — final spec confirmed during the sample migration.

  • Timeline complexity

    B

    8-object category — typical timelines run 2–7 days end-to-end.

  • API constraints

    B

    Sentia: Not publicly documented — confirmed during scoping. Effective limits are bounded by the underlying CRM's published rate quotas since Sentia reads/writes through that platform's API..

  • Data volume sensitivity

    B

    Sentia doesn't expose a bulk API — REST + parallelization used for high-volume runs.

Estimator

Estimate your Sentia to HubSpot migration cost

Rule-based pricing — no per-record fees, no manual quotes. Migrations over 2M records are scoped individually.

Step 1

What are you migrating?

Pick a category, then your source and destination platforms.

Category

FAQ

Frequently asked questions about Sentia to HubSpot data migrations

Answers to the questions buyers ask most during Sentia to HubSpot migration scoping. Not seeing yours? Book a call.

Can't find your answer?

Walk through your Sentia to HubSpot migration with a real engineer — 30 minutes, free, written quote within 24 hours.

Book a free 30 minute consultation

Most Sentia-to-HubSpot migrations complete in 48–72 hours for under 50,000 total records. Larger datasets with 500,000+ records or setups involving custom objects extend to 5–7 days. The longest planning step is mapping Sentia's pipeline and stage structure to HubSpot's Pipeline configuration — this happens before any data moves. Extraction and import phases run concurrently with your live Sentia instance. We also provide a detailed timeline estimate after reviewing your specific data volume and schema complexity.

Adjacent paths

Related migrations to explore

Ready when you are

Move from Sentia.
Land in HubSpot, intact.

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