CRM migration

Migrate from Omni.us to HubSpot

Field-level mapping, validation, and rollback between Omni.us and HubSpot. We move data and schema; workflows are rebuilt natively in HubSpot.

Omni.us logo

Omni.us

Source

HubSpot

Destination

HubSpot logo

Compatibility

100%

12 of 12

objects map 1:1 between Omni.us and HubSpot.

Complexity

BStandard

Timeline

48–72 hours

Rollback included Accuracy guarantee Field-level validation

Overview

What this migration involves

Omni.us stores CRM data in a flat object model with custom fields, association labels, and owner-based record assignment. HubSpot uses a relational object graph with Contacts, Companies, Deals, and a lifecycle stage property that drives marketing and sales segmentation. The migration carries every standard object (contacts, companies, deals, activities) into HubSpot's corresponding objects, maps Omni.us owner IDs to HubSpot user emails by matching, and preserves original create/update timestamps as custom datetime fields. Omni.us custom fields translate to HubSpot custom properties — some directly, others requiring HubSpot Operations Hub for type-aware mapping. Workflows, sequences, and automation logic in Omni.us do not migrate; FlitStack exports those definitions as a rebuild reference for HubSpot workflows. The cutover uses a delta-pickup window so records modified during the switch land in HubSpot with their final state. All data moves through HubSpot's native import API and bulk import tools, with field-level validation before final commit. This includes preserving Omni.us association labels as HubSpot association labels, mapping pick-list values manually in HubSpot before migration, and handling owner resolution by email match with fallback assignment for unmatched owners.

Field-level fidelity

Every standard and custom field arrives verified.

Schema-aware mapping

AI proposes the map; you confirm before any record moves.

Relationships preserved

Parent–child, lookups, and ownership stay linked.

Full activity history

Calls, emails, meetings — with original timestamps.

Attachments & notes

Documents, uploads, and inline notes move with the record.

Why teams make this switch

Two sides of the same decision

Leaving

Omni.us logo

Omni.us

What's pushing teams away

  • The platform's narrow feature set—Scripts and Responses—becomes limiting as teams grow and need deeper CRM capabilities beyond sequence management.
  • Limited integrations with popular CRM platforms creates data silos that frustrate teams expecting bidirectional sync with tools already in their stack.
  • Single-tier pricing at $49/month offers no room to scale seat counts or feature access for growing teams without switching platforms entirely.
  • Absence of a free trial or freemium tier forces a commitment decision before teams can validate fit with their specific outreach workflows.

Choosing

HubSpot logo

HubSpot

What's pulling them in

  • Lowest barrier to entry of any major CRM — the free tier with unlimited contacts lets teams validate fit before committing to a paid plan, according to G2 and Capterra reviewers.
  • Native integration between the CRM and sales engagement tools (sequences, email tracking, dialer) means no separate sync configuration, a theme across G2 Sales Hub reviews.
  • Pipeline visualization, deal tracking, and automated workflows are consistently praised as intuitive and easy to set up without developer involvement.
  • Strong onboarding for new team members — reviewers on Capterra and G2 highlight how quickly new reps become productive without formal training.
  • The HubSpot platform ecosystem (Marketing, Sales, Service, CMS hubs) allows growing companies to consolidate tools without building new integrations.

Object mapping

How Omni.us objects map to HubSpot

Each row shows how a Omni.us object lands in HubSpot, including any object-level transformations, lookup resolution, or schema-design dependencies.

Typical mapping — final map is confirmed during the sample migration step.

Omni.us

Contact

maps to

HubSpot

Contact

1:1
Fully supported

Omni.us contacts map 1:1 to HubSpot contacts. Email, name, phone, job title, and address fields translate directly. Omni.us owner ID resolves to HubSpot user by email match; unassigned contacts land under a default owner flagged for review. Original create and update timestamps are preserved as custom datetime fields in HubSpot.

Omni.us

Company

maps to

HubSpot

Company

1:1
Fully supported

Omni.us companies map to HubSpot companies. Company name, domain, industry, employee count, and annual revenue map directly. Parent-company hierarchies in Omni.us translate to HubSpot's parent company field using ID-based linking. Industry pick-list values require value mapping to HubSpot's standard industry list.

Omni.us

Deal

maps to

HubSpot

Deal

1:1
Fully supported

Omni.us deals map to HubSpot deals with amount, close date, and stage preserved as direct field mappings. Deal name becomes dealname in HubSpot. Owner resolution happens by email match to HubSpot users before deal creation. The Omni.us deal ID is stored in a custom property for traceability and de-duplication.

Omni.us

Deal Pipeline

maps to

HubSpot

Pipeline

1:1
Fully supported

Omni.us deal stages map to HubSpot pipeline stages. Each Omni.us deal type or category creates a corresponding HubSpot pipeline with its own stage set. Stage order and names are preserved during migration; probability values are configurable post-migration in HubSpot's pipeline settings. Multiple deal types from Omni.us result in multiple HubSpot pipelines.

Omni.us

Activity (Call/Email/Meeting)

maps to

HubSpot

Engagement

1:1
Fully supported

Omni.us call, email, and meeting activities become HubSpot engagements with original timestamps, owner attribution, and parent-record association preserved. Activity type (call, email, meeting) maps to HubSpot engagement type (CALL, EMAIL, MEETING). FlitStack normalizes timestamps to UTC during the transform step before importing to HubSpot.

Omni.us

Note

maps to

HubSpot

Note

1:1
Fully supported

Omni.us notes migrate to HubSpot notes with body content and original create timestamps preserved. Notes associate to the parent record (contact, company, or deal) by Omni.us record linkage using HubSpot's association API. Rich-text formatting is preserved where Omni.us supports it; inline images are extracted and rehosted as HubSpot-hosted files.

Omni.us

Custom Field (text/number/date)

maps to

HubSpot

Custom Property

1:1
Fully supported

Omni.us custom fields on contacts, companies, and deals create HubSpot custom properties via the HubSpot Properties API. Field type parity determines mapping: text maps to string, number maps to number, date maps to datetime. Custom properties require HubSpot Operations Hub on Starter and Professional tiers to create beyond the default limit.

Omni.us

Custom Field (pick-list)

maps to

HubSpot

Custom Property (picklist)

1:1
Fully supported

Omni.us pick-list fields map to HubSpot drop-down custom properties with value-by-value translation. Pick-list option labels are preserved verbatim during migration. Option values must be pre-created in HubSpot's property settings before the migration run; order may be reconfigured post-migration in HubSpot's UI.

Omni.us

Association Label

maps to

HubSpot

Association Label

1:1
Fully supported

Omni.us contact-to-company and contact-to-deal association labels migrate as HubSpot association labels using the Associations API. Decision-maker, influencer, and other role labels transfer directly. HubSpot supports labeled associations on the Contact, Company, and Deal records with multiple label types per association.

Omni.us

Attachment/File

maps to

HubSpot

File

1:1
Fully supported

Omni.us file attachments download and re-upload to HubSpot Files using the Files API, attached to the corresponding record (contact, company, or deal) via the associations API. File size limits apply per HubSpot tier (100MB Starter, 10GB Professional, 25GB Enterprise). Inline images in notes are extracted and rehosted as HubSpot-hosted files.

Omni.us

Owner/User

maps to

HubSpot

User

1:1
Fully supported

Omni.us owner records resolve to HubSpot users by email address match using the HubSpot Users API. If a HubSpot user account does not exist for an Omni.us owner, the owner is flagged in the migration audit and records are assigned to a fallback owner designated before migration runs.

Omni.us

System ID / Audit Trail

maps to

HubSpot

Custom Field (Source_System_ID__c, Original_Create_Date__c)

1:1
Fully supported

Omni.us internal record IDs are stored in HubSpot custom properties (Source_System_ID__c) for traceability and delta-run de-duplication. Original create and update timestamps from Omni.us are preserved as custom datetime fields (Original_Create_Date__c, Original_Update_Date__c) since HubSpot's native timestamps reflect migration time.

Gotchas + challenges

What specifically takes care here

Platform-specific issues from each side, plus the pair-specific challenges that don't show up on either platform's page on its own.

Omni.us logo

Omni.us gotchas

Medium

60 req/min API rate limit slows bulk migration

High

No dedicated Contacts object means contact layer must be reconstructed

Medium

Custom workbook field types require manual mapping configuration

HubSpot logo

HubSpot gotchas

High

Marketing Contacts billing model is migration-critical

High

Feature tier gating is not visible until onboarding

Medium

Mandatory onboarding fees inflate year-one cost

Medium

HubSpot CSV importer cannot migrate engagements or attachments

Medium

Custom objects require Enterprise and a pre-existing schema

Pair-specific challenges

  • Omni.us API rate limits may extend migration timeline for large datasets

    Omni.us enforces a 60 requests-per-minute API rate limit by default (upgradeable to 500 per minute). For datasets exceeding 100,000 records, this throttle extends extraction time significantly and can push timelines beyond initial estimates. FlitStack implements exponential backoff on 429 rate-limit responses and uses batch endpoints where Omni.us exposes them, but large migrations from Omni.us require staged extraction windows spread across multiple sessions. Planning the extraction phase around Omni.us rate limits is part of the migration timeline estimate — not an afterthought. Teams should account for multiple extraction windows when calculating total migration duration.

  • HubSpot custom properties require Operations Hub on Starter and Professional tiers

    HubSpot's Starter and Professional tiers limit custom property creation on standard objects (Contact, Company, Deal). If Omni.us uses more than a handful of custom fields per object, the destination HubSpot portal needs Operations Hub or an Enterprise tier to accommodate them. FlitStack surfaces this during planning: if your Omni.us setup has 20+ custom fields on contacts, the HubSpot portal must have the appropriate tier or Operations Hub purchased before the migration plan finalizes.

  • Omni.us pick-list values do not auto-create HubSpot option choices

    Omni.us pick-list fields contain specific option values that must be manually created in HubSpot before migration. If Omni.us has a 'Region' field with values 'Northeast', 'Southeast', 'Midwest', 'West', those exact option values need to exist in HubSpot's corresponding custom property before records import — otherwise HubSpot rejects the values. FlitStack delivers a pre-migration checklist that names every pick-list field and the exact values to create in HubSpot so this step is not missed.

  • Omni.us activity history timestamps are time-zone sensitive

    Omni.us stores activity timestamps in the account's configured time zone. HubSpot stores engagement timestamps in UTC internally and converts to the viewing user's time zone setting on display. FlitStack normalizes all Omni.us activity timestamps to UTC during the migration transform step using the Omni.us account's configured time zone offset. Teams reviewing migrated activity history should verify their HubSpot user time zone settings to avoid apparent timestamp mismatches on the UI. Time zone discrepancies are display-only and do not affect the underlying UTC data.

  • Omni.us owner email addresses must exist in HubSpot before migration

    Omni.us owner records resolve to HubSpot users by email address match during the migration. If an Omni.us owner has no corresponding HubSpot user account, their records cannot be assigned during migration — they land under a fallback owner and get flagged in the migration audit log. FlitStack's pre-migration audit identifies which Omni.us owners have no HubSpot counterpart so your team can create accounts or decide on fallback assignment before the migration runs. This step must complete before the migration window opens.

Migration approach

Six steps for a successful Omni.us to HubSpot data migration

  1. Audit Omni.us data model and HubSpot destination setup

    FlitStack extracts Omni.us object definitions, custom field configurations, pick-list values, and owner list via the Omni.us API. Simultaneously, we assess the destination HubSpot portal's tier, existing pipelines, custom property definitions, and user list. This audit produces a data mapping schema that identifies direct field mappings, pick-list value mappings, and custom property creation requirements. The audit also surfaces any HubSpot tier limitations on custom property counts so you can add Operations Hub if needed before migration planning finalizes.

  2. Resolve owners and create HubSpot custom properties

    FlitStack matches Omni.us owner email addresses against HubSpot user accounts. Owners without HubSpot counterparts are flagged and assigned to a fallback owner designated by your team. Meanwhile, FlitStack delivers a property creation checklist for all Omni.us custom fields and pick-list values that need HubSpot custom properties — your HubSpot admin creates these properties in HubSpot before the migration run so the schema is ready for incoming data.

  3. Run a sample migration with field-level validation

    A representative slice of records (typically 100–500 spanning contacts, companies, deals, and activities) migrates first. FlitStack generates a field-level diff between the Omni.us source values and the HubSpot destination values so you can verify that pick-list mappings are correct, custom property values landed as expected, owner resolution worked, and timestamps are accurate. You approve the sample before the full migration run commits.

  4. Execute full migration with delta-pickup cutover

    The full dataset migrates to HubSpot using HubSpot's native import API. After the initial load, a delta-pickup window (typically 24–48 hours) captures any Omni.us records created or modified during the cutover period. FlitStack generates an audit log of every record migrated, its source Omni.us ID, destination HubSpot ID, and timestamp. One-click rollback reverts the HubSpot portal to pre-migration state if reconciliation reveals issues. After rollback window closes, the HubSpot portal is your system of record.

Platform deep dives

Context on both ends of the pair

Omni.us logo

Omni.us

Source

Strengths

  • Simple script-based outreach model with a single flat monthly price of $49.
  • Customer support praised for responsiveness and personalized onboarding assistance.
  • Account-based target list management built natively into the platform workflow.
  • Automatic pausing reduces manual management of outreach sequences.

Weaknesses

  • Narrow feature scope—Scripts and Responses only—forces reliance on external tools for broader CRM needs.
  • No free trial or freemium tier means teams must commit before evaluating fit.
  • Limited public API documentation and thin community ecosystem around integrations.
  • Single pricing tier does not scale with team size or feature needs.
HubSpot logo

HubSpot

Destination

Strengths

  • Genuinely useful free CRM tier with no seat limit on contact records.
  • All-in-one sales engagement layer (sequences, email tracking, calling, dialer) embedded natively in the CRM, eliminating a separate integration.
  • Intuitive interface and fast onboarding for individual reps, per G2 and Capterra reviews.
  • Workflow automation triggers across contacts, deals, and tickets with a visual builder.
  • API coverage for all standard objects including custom objects at Enterprise tier.

Weaknesses

  • Pricing model is contact-based at the marketing layer — importing all records as marketing contacts can multiply the monthly bill by 4×.
  • Feature tier cliffs are frequent surprises: sequences, calling, advanced reporting, and quoting are all gated, often requiring plan upgrades mid-implementation.
  • Mandatory onboarding fees at Professional ($1,500) and Enterprise ($3,500) are not prominently disclosed on the pricing page.
  • API rate limits are restrictive for bulk migration — burst limits of 100-200 req/10sec and search endpoint limits of 4 req/sec require careful job queuing.
  • Custom objects, additional pipelines, and advanced forecasting are Enterprise-only, making cost projections difficult for growing teams.

Complexity grading

How hard is this migration?

Standard CRM migration. 1 of 8 objects need a mapping; the rest are 1:1.

B

Overall complexity

Standard migration

Derived from compatibility, mapping clarity, API constraints, and data volume across Omni.us and HubSpot.

  • Object compatibility

    B

    1 of 8 objects need a mapping; the rest are 1:1.

  • Field mapping clarity

    C

    Field mapping is derived from defaults — final spec confirmed during the sample migration.

  • Timeline complexity

    B

    8-object category — typical timelines run 2–7 days end-to-end.

  • API constraints

    B

    Omni.us: 60 requests per minute per API key; can be increased to 500 req/min on request.

  • Data volume sensitivity

    B

    Omni.us doesn't expose a bulk API — REST + parallelization used for high-volume runs.

Estimator

Estimate your Omni.us to HubSpot migration cost

Rule-based pricing — no per-record fees, no manual quotes. Migrations over 2M records are scoped individually.

Step 1

What are you migrating?

Pick a category, then your source and destination platforms.

Category

FAQ

Frequently asked questions about Omni.us to HubSpot data migrations

Answers to the questions buyers ask most during Omni.us to HubSpot migration scoping. Not seeing yours? Book a call.

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Most Omni.us-to-HubSpot migrations complete in 48–72 hours of clock time for under 50,000 records when accounting for API extraction, transformation, and HubSpot import. The planning and custom property setup phase typically takes 3–5 business days before the migration run begins. Larger datasets (500k+ records) or complex Omni.us custom-field configurations extend to 5–7 days. Omni.us API rate limits during the extraction phase are the primary timeline variable for large datasets, and staged extraction windows may be required.

Adjacent paths

Related migrations to explore

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