ERP migration

Migrate from Digit to Odoo ERP

Field-level mapping, validation, and rollback between Digit and Odoo ERP. We move data and schema; workflows are rebuilt natively in Odoo ERP.

Digit logo

Digit

Source

Odoo ERP

Destination

Odoo ERP logo

Compatibility

50%

5 of 10

objects map 1:1 between Digit and Odoo ERP.

Complexity

BStandard

Timeline

5-8 weeks

Rollback included Accuracy guarantee Field-level validation

Overview

What this migration involves

Moving from DIGIT to Odoo ERP is a platform migration from a government-specific municipality ERP to a general-purpose commercial ERP. DIGIT organises data around Citizens linked to module records (PT, TL, PGR, FSM, HRMS), while Odoo uses Partners as the core contact entity with modules for Accounting, Inventory, CRM, Project, and Helpdesk. The most significant migration challenge is that DIGIT's citizen-centric model has no direct Odoo equivalent: we map Citizens to Partner records with custom fields and tags, and preserve the cross-module identifier chain so that property records, trade licences, grievances, and FSM requests remain linked to the same partner in Odoo. We extract DIGIT localisation files (JSON/CSV) during migration to preserve region-specific labels and configuration for application to the target Odoo instance. Demand registers (PT billing, FSM invoices) transform into Odoo Account Move records with tax and payment state preserved. We do not migrate DIGIT module configurations, module-specific business rules, or on-premises deployment settings as these are deployment artefacts requiring manual rebuild in Odoo.

Field-level fidelity

Every standard and custom field arrives verified.

Schema-aware mapping

AI proposes the map; you confirm before any record moves.

Relationships preserved

Parent–child, lookups, and ownership stay linked.

Full activity history

Calls, emails, meetings — with original timestamps.

Attachments & notes

Documents, uploads, and inline notes move with the record.

Why teams make this switch

Two sides of the same decision

Leaving

Digit logo

Digit

What's pushing teams away

  • Deployment complexity requires dedicated IT staff and DevOps expertise — smaller municipalities struggle to maintain on-premises or custom cloud installations without external support.
  • Customisation overhead accumulates over time; heavily modified deployments become difficult to upgrade and create high technical debt during future version migrations.
  • Performance bottlenecks emerge in large-scale deployments with high transaction volumes, particularly in modules handling real-time citizen service requests.
  • Module-by-module adoption leads to data silos across PT, HRMS, and FSM, making cross-module reporting and unified citizen views difficult to achieve.
  • Vendor support for enterprise-grade deployments is limited compared to commercial ERP alternatives, leaving organisations dependent on system integrator partners.

Choosing

Odoo ERP logo

Odoo ERP

What's pulling them in

  • Modular pay-as-you-grow model with 80+ apps under one database — teams start with CRM and add Accounting, Inventory, or Manufacturing without switching platforms.
  • Free Community edition lets businesses validate Odoo fit before committing to Enterprise licensing costs that scale with user count.
  • Lowest per-user pricing among mid-market ERPs, with a published free tier for one app and Standard plans starting around $24.90 per user per month.
  • Native integration between modules — a confirmed Sales Order automatically updates inventory, invoicing, and accounting without manual re-entry.
  • Strong Odoo Gold Partner ecosystem provides local implementation support, reducing risk for companies without in-house developers.

Object mapping

How Digit objects map to Odoo ERP

Each row shows how a Digit object lands in Odoo ERP, including any object-level transformations, lookup resolution, or schema-design dependencies.

Typical mapping — final map is confirmed during the sample migration step.

Digit

Citizen (PGR Module)

maps to

Odoo ERP

Partner (res.partner)

lossy
Fully supported

DIGIT Citizens map to Odoo res.partner records. The DIGIT citizen_id becomes the partner's reference field. Citizen name, mobile, email, address, and household data map to Odoo partner fields. We create a custom field digit_citizen_id__c and a tag per DIGIT module (PT, TL, PGR, FSM) to preserve the cross-module association chain. Citizen-specific fields without Odoo equivalents (e.g., voter_id, ration_card) migrate as Char or Text custom fields on res.partner.

Digit

Property (PT Module)

maps to

Odoo ERP

Product or Custom Asset Model

1:1
Fully supported

DIGIT PT property records (assessments, boundary data, owner associations, payment history) map to a custom Odoo model (e.g., asset.property) created during schema setup. We preserve the property identifier, boundary coordinates, assessment value, owner citizen_id link, and PT demand register payment status. If the Odoo deployment uses the Odoo Real Estate module (available in Community), property records map to that module's schema instead.

Digit

Trade Licence (TL Module)

maps to

Odoo ERP

Partner + Custom Field

lossy
Fully supported

DIGIT TL trade licence records map to a res.partner with a commercial activity tag plus a custom licence model capturing licence_number, category, application_status, issue_date, and expiry_date. Citizen-to-business linkage is preserved by referencing the same partner record that was created from the DIGIT Citizen entity.

Digit

Complaint / Grievance (PGR Module)

maps to

Odoo ERP

Helpdesk Ticket

1:1
Fully supported

DIGIT PGR complaints migrate to Odoo Helpdesk tickets. The complaint number, description, workflow state (open, assigned, resolved, closed), department assignment, citizen_id link, and action timeline migrate as ticket fields, stage values, and mail.message records respectively. We preserve the timeline ordering by setting ticket create_date to the original DIGIT complaint timestamp.

Digit

Field Service Request (FSM Module)

maps to

Odoo ERP

Project Task or FSM Service

1:1
Fully supported

DIGIT FSM sanitation, drainage, and desludging service requests map to Odoo Project tasks (or the Odoo FSM app if installed). FSM request identifier, service type, routing, field worker assignment, asset association, and completion records migrate with workflow state mapped to Odoo task stage. Citizen_id linkage is preserved via the partner reference on the parent task.

Digit

Employee (HRMS Module)

maps to

Odoo ERP

Employee (hr.employee)

1:1
Fully supported

DIGIT HRMS employee records map to Odoo hr.employee. Employee name, designation, department, mobile, email, and leave balance migrate. Role-permission mappings are deployment-specific and flagged for manual validation in Odoo's Access Rights configuration post-migration because Odoo's security model (record rules, groups) differs structurally from DIGIT's role-based module access.

Digit

Demand Register (PT Billing)

maps to

Odoo ERP

Account Move (Invoice)

1:many
Fully supported

DIGIT PT demand registers (billing demands with demand_amount, collected_amount, pending_amount, and status flags) transform into Odoo Account Move records. Each demand with partial payment state becomes an invoice with the paid amount recorded as a partial payment via a payment utility. Multiple demand periods for the same property aggregate into separate invoice entries linked to the property's partner owner.

Digit

FSM Invoice

maps to

Odoo ERP

Account Move

1:1
Fully supported

DIGIT FSM invoices migrate as Odoo Account Move records with the FSM service request identifier preserved in the invoice reference field. Payment state (paid, partial, outstanding) transfers using Odoo's reconcile mechanism. The customer citizen reference links the invoice to the res.partner record created from the original DIGIT Citizen.

Digit

Localisation Files

maps to

Odoo ERP

Odoo Translation Files

lossy
Fully supported

DIGIT deployment-specific localisation files (JSON/CSV containing region labels, boundary definitions, business rules, and module configurations) are extracted and mapped to Odoo's po file translation format. We validate that applied locales match the source system's regional settings and flag any DIGIT-specific business rules that have no Odoo configuration equivalent for manual review.

Digit

Module Cross-Reference

maps to

Odoo ERP

Partner Tags

lossy
Fully supported

Because DIGIT Citizens appear across PT, TL, PGR, and FSM modules, we tag each migrated res.partner with Odoo tags (PT Citizen, TL Licence Holder, PGR Complainant, FSM Service Recipient) to preserve the cross-module view. This allows Odoo users to filter partners by their service history without requiring a custom cross-module report.

Gotchas + challenges

What specifically takes care here

Platform-specific issues from each side, plus the pair-specific challenges that don't show up on either platform's page on its own.

Digit logo

Digit gotchas

High

DIGIT deployment environments vary in API accessibility

Medium

Cross-version migration requires localisation file management

Medium

Module silos complicate cross-module citizen views

Odoo ERP logo

Odoo ERP gotchas

High

No rollback for CSV imports

High

External ID conflicts on re-import

Medium

Many2many field encoding in CSV imports

Medium

Large export timeouts require batching

Medium

Version schema drift between Odoo releases

Pair-specific challenges

  • Odoo has no native Citizen module — custom field design is required

    DIGIT's PGR module defines Citizens as a core entity with citizen_id referenced across all other modules. Odoo has no equivalent native citizen model. We address this by mapping DIGIT Citizens to res.partner with a custom field digit_citizen_id__c carrying the original identifier, and module-specific tags to track service history. However, any DIGIT-specific citizen attributes (household composition, voter registration, social category) that have no Odoo equivalent require custom field creation during schema setup. If these fields are used in DIGIT business rules, those rules must be re-implemented as Odoo server actions post-migration.

  • Cross-module citizen identifiers must be resolved before record import

    DIGIT's citizen_id appears in PT properties, TL licences, PGR complaints, and FSM service requests as a linking identifier. If the same individual appears in multiple DIGIT modules, Odoo must create only one res.partner record (deduplicated by mobile number or email) and link all module records to that single partner. We run a deduplication pass against DIGIT citizen records before any module record export to ensure that property owners, licence holders, complainants, and FSM recipients are correctly unified in Odoo. Skipping this step produces duplicate partners and broken cross-module reporting.

  • Demand register payment states require Odoo payment reconciliation

    DIGIT demand registers track partial payment states (demand_amount vs collected_amount) that do not map directly to a single Odoo invoice. We split each demand with a partial payment into an invoice with the full demand amount plus a payment record for the amount already collected, using Odoo's reconcile utility to close the partial balance. If a demand is marked outstanding in DIGIT, we create an open invoice in Odoo. The customer's finance team must validate payment reconciliation in a sandbox migration before production cutover.

  • DIGIT localisation files do not migrate as functional code

    DIGIT deployments use JSON/CSV localisation files for region-specific labels, boundary definitions, and module business rules. These files are configuration artefacts, not functional code. We extract and deliver them as Odoo po translation files for label translation, and we flag any DIGIT-specific boundary geometries or compliance rules that require Odoo configuration rebuild. DIGIT module-specific business rules (workflow triggers, conditional logic, department routing) do not migrate; they require manual rebuild in Odoo Studio or via server actions.

  • DIGIT deployment API accessibility varies and must be assessed first

    DIGIT is deployed on-premises or in custom cloud environments where REST API endpoints, authentication methods, and index configurations differ between installations. If the source DIGIT deployment lacks standard REST API access, we coordinate with the customer's IT team to enable migration APIs or provide alternative export methods. This assessment step occurs before scoping finalises and may extend the discovery phase by one to two weeks for non-standard deployments.

Migration approach

Six steps for a successful Digit to Odoo ERP data migration

  1. Deployment assessment and discovery

    We assess the source DIGIT deployment's API accessibility, installed modules (PT, TL, PGR, FSM, HRMS), and index configuration. We enumerate all DIGIT modules in scope, their record counts, and the cross-module citizen_id references. We also inventory the localisation files, demand registers, and FSM invoice structures. On the Odoo side, we identify the target deployment (Odoo Online, Odoo.sh, or on-premise), confirm the modules to be activated, and assess the need for custom models (property, citizen-tagged partner) versus standard Odoo objects.

  2. Citizen deduplication and cross-module linkage audit

    We extract all DIGIT Citizen records and run a deduplication pass using mobile number and email as match keys. We produce a citizen_id consolidation map that resolves multiple DIGIT module records to their single canonical citizen. This map is the foundation for all subsequent module record migrations. We validate the consolidation with the customer's DIGIT administrator before proceeding.

  3. Schema design and sandbox setup in Odoo

    We design the target Odoo schema: custom fields on res.partner (digit_citizen_id__c, household fields), custom models for property records if the Real Estate module is not in use, module-specific partner tags, Odoo Helpdesk team and ticket types for PGR migration, and Project/Task structure for FSM migration. We also design the account move structure for demand register transformation, including tax accounts and payment reconciliation configuration. Schema deploys into a Sandbox org for validation before production.

  4. Localisation file extraction and Odoo translation delivery

    We extract the DIGIT localisation files (JSON/CSV) from the source deployment and map region-specific labels to Odoo po translation files. We deliver these as an Odoo translation module that the customer's admin installs to apply translated labels. Any DIGIT-specific boundary geometries or compliance rules are documented as configuration items requiring manual rebuild in Odoo.

  5. Sandbox migration and reconciliation

    We run a full migration into the Odoo Sandbox: Citizens (deduplicated, as res.partner), Employees (hr.employee), Properties (custom model), Trade Licences (partner + custom fields), PGR Complaints (Helpdesk tickets), FSM Requests (Project tasks), and demand registers (Account moves with payment reconciliation). The customer reconciles record counts, spot-checks cross-module linkages, and validates localisation labels. Sign-off on the sandbox migration is required before production.

  6. Production migration in dependency order and cutover

    We run production migration in record dependency order: Partners (canonical citizens), Employees, Properties, Trade Licences, Helpdesk Tickets, Project Tasks, and Account Moves. Each phase emits a row-count reconciliation report. We freeze DIGIT writes during cutover, run a final delta migration of any records modified during the window, and enable Odoo as the system of record. We deliver the localisation files, module linkage map, and a written inventory of DIGIT-specific business rules requiring manual Odoo rebuild.

Platform deep dives

Context on both ends of the pair

Digit logo

Digit

Source

Strengths

  • Modular open-source ERP covering property, trade, citizen services, and field operations.
  • Self-hosted deployment option for government organisations with data sovereignty requirements.
  • Active open-source community with regular releases and government-backed development.
  • Supports incremental module adoption without requiring full platform replacement.

Weaknesses

  • Deployment complexity requires dedicated IT and DevOps capacity to maintain.
  • Heavily customised deployments create significant upgrade and migration technical debt.
  • Performance degrades under high transaction volumes in large municipal deployments.
  • Limited enterprise support compared to commercial ERP vendors, increasing reliance on system integrators.
Odoo ERP logo

Odoo ERP

Destination

Strengths

  • Modular architecture with 80+ apps sharing one database — add Sales, Accounting, Inventory, and Manufacturing incrementally.
  • Free Community edition for self-hosting with no per-user license cost, backed by an active open-source community.
  • Per-user pricing starting around $24.90/month on Standard, significantly lower than comparable ERPs like NetSuite or SAP.
  • Automatic workflow propagation across modules — a confirmed sales order updates inventory, triggers invoicing, and posts accounting entries without manual steps.
  • Odoo.sh provides a managed cloud hosting environment with CI/CD for custom module deployment and staging databases.

Weaknesses

  • Performance suffers under heavy customization — large implementations with many active modules require dedicated optimization.
  • No single-click migration between Odoo major versions; each release introduces ORM changes, deprecated API calls, and schema revisions requiring manual adaptation.
  • Per-user and per-module licensing costs can escalate unpredictably for growing teams adding multiple apps.
  • Steep learning curve with hundreds of configuration options across dozens of modules creates adoption friction and training requirements.
  • Support tiers on Enterprise have inconsistent response times, pushing some customers toward alternatives with more reliable SLAs.

Complexity grading

How hard is this migration?

Standard ERP migration. 1 of 8 objects need a mapping; the rest are 1:1.

B

Overall complexity

Standard migration

Derived from compatibility, mapping clarity, API constraints, and data volume across Digit and Odoo ERP.

  • Object compatibility

    B

    1 of 8 objects need a mapping; the rest are 1:1.

  • Field mapping clarity

    C

    Field mapping is derived from defaults — final spec confirmed during the sample migration.

  • Timeline complexity

    B

    8-object category — typical timelines run 2–7 days end-to-end.

  • API constraints

    B

    Digit: Not publicly documented; varies by deployment configuration.

  • Data volume sensitivity

    A

    Digit exposes a bulk API — large-volume migrations stream efficiently.

Estimator

Estimate your Digit to Odoo ERP migration cost

Rule-based pricing — no per-record fees, no manual quotes. Migrations over 2M records are scoped individually.

Step 1

What are you migrating?

Pick a category, then your source and destination platforms.

Category

FAQ

Frequently asked questions about Digit to Odoo ERP data migrations

Answers to the questions buyers ask most during Digit to Odoo ERP migration scoping. Not seeing yours? Book a call.

Can't find your answer?

Walk through your Digit to Odoo ERP migration with a real engineer — 30 minutes, free, written quote within 24 hours.

Book a free 30 minute consultation

Most DIGIT to Odoo migrations land between five and eight weeks for deployments covering up to five DIGIT modules with 15,000 citizens, 3,000 properties, and standard demand register volumes. Migrations with large FSM histories (over 10,000 service requests), complex partial-payment demand registers, multi-region localisation files, or an Odoo multi-company setup extend to ten to sixteen weeks. DIGIT deployment API accessibility assessment may add one to two weeks before scoping finalises for on-premises installations without standard REST API access.

Adjacent paths

Related migrations to explore

Ready when you are

Move from Digit.
Land in Odoo ERP, intact.

Tell us record counts and timeline. We'll come back with a written quote inside 1 business day — no commitment, no sales pitch.

Accuracy guarantee Rollback included Quote in 1 business day