Migrate your Digit data
Open-source government ERP built for municipalities and public-sector organisations, digitising workflows across property, finance, and citizen services.
In its favor
Why people choose Digit
The signal that keeps Digit on the shortlist. Sourced from G2, Capterra, and customer scoping calls.
Government ERP with modules covering property, trade licences, grievance management, and field services — a single platform for municipalities replacing multiple legacy systems.
Open-source model allows states and municipalities to self-host, customise workflows, and avoid vendor lock-in for public-sector IT budgets.
Modular architecture means organisations can adopt DIGIT incrementally, starting with one department and expanding without replacing existing systems.
Active open-source community and government backing provide ongoing development, security patches, and peer support for implementation teams.
Strong localisation support for Indian and international government contexts, including multi-language interfaces and region-specific compliance requirements.
Deployment complexity requires dedicated IT staff and DevOps expertise — smaller municipalities struggle to maintain on-premises or custom cloud installations without external support.
Customisation overhead accumulates over time; heavily modified deployments become difficult to upgrade and create high technical debt during future version migrations.
Performance bottlenecks emerge in large-scale deployments with high transaction volumes, particularly in modules handling real-time citizen service requests.
Module-by-module adoption leads to data silos across PT, HRMS, and FSM, making cross-module reporting and unified citizen views difficult to achieve.
Vendor support for enterprise-grade deployments is limited compared to commercial ERP alternatives, leaving organisations dependent on system integrator partners.
Reasons to switch
Why people leave Digit
The recurring reasons buyers give for replacing Digit. Presented as facts, not knocks.
Platform scorecard
Strengths, weaknesses, and where Digit fits
Grades across six dimensions, plus a SWOT-style view of where the platform shines and where it falls short.
SWOT — strengths, weaknesses, and use-case fit
Strengths
Weaknesses
Where it works
Where it struggles
Pricing tiers
Digit pricing overview
DIGIT follows an open-source Community model with free self-hosted access, while commercial SaaS deployments through eGov or authorised partners are priced based on deployment scale and population served. There is no publicly published per-user pricing; custom quotes are required for cloud deployments.
Community (Self-hosted)
Tier 1 of 2
Free (open-source)
What's included
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What gets migrated
Digit object support
Object-by-object support for Digit migrations. Per-pair details surface during scoping.
Citizens
Fully supportedDIGIT's PGR module manages Citizen records as core entities. Citizens are linked to service requests, complaints, and module-specific records across the platform. We preserve the citizen identifier and cross-module associations during migration.
Properties (PT Module)
Fully supportedProperty Tax module stores property records, owner associations, assessment values, and payment histories. We map property records to the target DIGIT deployment's PT schema and preserve boundary and locality data.
Trade Licences (TL Module)
Fully supportedTrade Licence records include business details, licence categories, application status, and issuance history. We migrate TL records with their associated Citizen and Location references intact.
Complaints / Grievances (PGR Module)
Fully supportedPGR handles citizen complaints with workflow states, assignment to departments, and resolution tracking. We preserve complaint status, timeline events, and action history across migrations.
Field Service Requests (FSM Module)
Fully supportedFSM manages sanitation, drainage, and desludging service requests with routing, assignment, and completion records. We transfer FSM service requests including workflow state and asset associations.
Employees / Users (HRMS Module)
Mapping requiredHRMS stores employee records, roles, assignments, and leave balances. We migrate employee data but flag that role-permission mappings are deployment-specific and require manual validation post-migration.
Invoices / Demand Records
Mapping requiredBilling and demand records span modules (PT billing, FSM invoices). DIGIT stores these as separate demand registers with status flags. We map demand records to the target system but recommend post-migration reconciliation against payment histories.
Localisation Files
Fully supportedDIGIT deployments use JSON/CSV localisation files for multi-language support and regional configuration. We extract and apply these during cross-version migrations to preserve the target locale's interface labels and business rules.
| Object | Support | Notes |
|---|---|---|
| Citizens | Fully supported | DIGIT's PGR module manages Citizen records as core entities. Citizens are linked to service requests, complaints, and module-specific records across the platform. We preserve the citizen identifier and cross-module associations during migration. |
| Properties (PT Module) | Fully supported | Property Tax module stores property records, owner associations, assessment values, and payment histories. We map property records to the target DIGIT deployment's PT schema and preserve boundary and locality data. |
| Trade Licences (TL Module) | Fully supported | Trade Licence records include business details, licence categories, application status, and issuance history. We migrate TL records with their associated Citizen and Location references intact. |
| Complaints / Grievances (PGR Module) | Fully supported | PGR handles citizen complaints with workflow states, assignment to departments, and resolution tracking. We preserve complaint status, timeline events, and action history across migrations. |
| Field Service Requests (FSM Module) | Fully supported | FSM manages sanitation, drainage, and desludging service requests with routing, assignment, and completion records. We transfer FSM service requests including workflow state and asset associations. |
| Employees / Users (HRMS Module) | Mapping required | HRMS stores employee records, roles, assignments, and leave balances. We migrate employee data but flag that role-permission mappings are deployment-specific and require manual validation post-migration. |
| Invoices / Demand Records | Mapping required | Billing and demand records span modules (PT billing, FSM invoices). DIGIT stores these as separate demand registers with status flags. We map demand records to the target system but recommend post-migration reconciliation against payment histories. |
| Localisation Files | Fully supported | DIGIT deployments use JSON/CSV localisation files for multi-language support and regional configuration. We extract and apply these during cross-version migrations to preserve the target locale's interface labels and business rules. |
Gotchas
What to watch for in Digit migrations
Issues we've hit on past Digit migrations, tagged by severity. FlitStack AI handles every one — surfacing them up front because buyer engineering teams want to know.
DIGIT deployment environments vary in API accessibility
Cross-version migration requires localisation file management
Module silos complicate cross-module citizen views
| Severity | Issue |
|---|---|
| High | DIGIT deployment environments vary in API accessibility |
| Medium | Cross-version migration requires localisation file management |
| Medium | Module silos complicate cross-module citizen views |
Leaving Digit?
Where Digit customers move next
6 destinations Digit can migrate to.
How a Digit migration works
Four steps, Digit-specific
Connect
Varies by deployment (API key or JWT for cloud; self-hosted configurations may lack API access) into Digit. Scopes limited to read-only on the data we move.
Map
We translate Digit-specific structures (custom fields, objects, value lists) to the destination's model.
Sample
Test with a 50–200 record subset to validate Digit quirks before production.
Migrate
Full migration with Digit rate-limit handling. Rollback available throughout.
FAQ
Digit migration FAQ
Answers to the questions buyers ask most during Digit migration scoping. Not seeing yours? Book a call.
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Migrate Digit.
Without the rebuild.
Free scoping call with a migration engineer. Tell us about your Digit setup and destination — written quote back within a business day.