CRM migration

Migrate from Onsite CRM to HubSpot

Field-level mapping, validation, and rollback between Onsite CRM and HubSpot. We move data and schema; workflows are rebuilt natively in HubSpot.

Onsite CRM logo

Onsite CRM

Source

HubSpot

Destination

HubSpot logo

Compatibility

100%

14 of 14

objects map 1:1 between Onsite CRM and HubSpot.

Complexity

CModerate

Timeline

24–48 hours

Rollback included Accuracy guarantee Field-level validation

Overview

What this migration involves

Onsite CRM stores contacts, companies, and deals in a relational model that maps directly to HubSpot's flat object structure. The key translation happens at the property level: Onsite CRM field names become HubSpot property names, and Onsite CRM's pipeline stages map to HubSpot deal pipeline stages. We extract records via Onsite CRM's API, then bulk-load them into HubSpot using the Contacts, Companies, and Deals APIs. Custom fields from Onsite CRM require HubSpot custom property creation before data lands — we handle that setup as part of the migration plan. Activity history (calls, emails, meetings, notes) migrates as HubSpot engagements with original timestamps and owners preserved. Owner resolution happens by email match against HubSpot user accounts. We surface data that cannot migrate natively (such as Onsite CRM-specific relationship metadata) as custom properties for post-migration reference. The migration preserves create timestamps as custom properties, and Onsite CRM internal IDs are stored on HubSpot records for traceability and delta-run de-duplication.

Field-level fidelity

Every standard and custom field arrives verified.

Schema-aware mapping

AI proposes the map; you confirm before any record moves.

Relationships preserved

Parent–child, lookups, and ownership stay linked.

Full activity history

Calls, emails, meetings — with original timestamps.

Attachments & notes

Documents, uploads, and inline notes move with the record.

Why teams make this switch

Two sides of the same decision

Leaving

Onsite CRM logo

Onsite CRM

What's pushing teams away

  • Extremely limited market presence with minimal third-party reviews and community discussion, making it difficult to assess long-term viability.
  • No publicly documented API, SDK, or webhook infrastructure limits integration options and blocks automated data extraction.
  • Appears to have weaker reporting and analytics depth compared to established CRM competitors like HubSpot or Pipedrive.
  • Very small user base on review platforms like G2 and Capterra suggests limited adoption and support ecosystem.
  • Lacks enterprise-grade features needed as teams scale, driving migration to platforms with better customization and API access.

Choosing

HubSpot logo

HubSpot

What's pulling them in

  • Lowest barrier to entry of any major CRM — the free tier with unlimited contacts lets teams validate fit before committing to a paid plan, according to G2 and Capterra reviewers.
  • Native integration between the CRM and sales engagement tools (sequences, email tracking, dialer) means no separate sync configuration, a theme across G2 Sales Hub reviews.
  • Pipeline visualization, deal tracking, and automated workflows are consistently praised as intuitive and easy to set up without developer involvement.
  • Strong onboarding for new team members — reviewers on Capterra and G2 highlight how quickly new reps become productive without formal training.
  • The HubSpot platform ecosystem (Marketing, Sales, Service, CMS hubs) allows growing companies to consolidate tools without building new integrations.

Object mapping

How Onsite CRM objects map to HubSpot

Each row shows how a Onsite CRM object lands in HubSpot, including any object-level transformations, lookup resolution, or schema-design dependencies.

Typical mapping — final map is confirmed during the sample migration step.

Onsite CRM

Contact

maps to

HubSpot

Contact

1:1
Fully supported

Onsite CRM Contact records map directly to HubSpot Contact records. Each Onsite CRM contact property becomes a HubSpot property. Primary company association maps to HubSpot's company association. Owner email resolves to a HubSpot user account. Original create date is preserved as a custom property. Onsite CRM internal ID is stored on the HubSpot Contact for traceability and delta-run de-duplication.

Onsite CRM

Company

maps to

HubSpot

Company

1:1
Fully supported

Onsite CRM Company records map 1:1 to HubSpot Company records. Company name, domain, industry, employee count, and revenue fields translate to their HubSpot equivalents. Parent-company hierarchies map using HubSpot's parent company association. Original create date is preserved as a custom property. Onsite CRM internal ID is stored for traceability and delta-run de-duplication.

Onsite CRM

Deal

maps to

HubSpot

Deal

1:1
Fully supported

Onsite CRM Deal records map to HubSpot Deal records. Each deal's pipeline and stage map to a HubSpot deal pipeline and stage. Amount, close date, and owner translate directly. Deals without a primary company link attach to a default HubSpot company or are flagged for manual resolution. Original create date preserved as custom property.

Onsite CRM

Pipeline

maps to

HubSpot

Deal Pipeline

1:1
Fully supported

Onsite CRM pipelines become HubSpot deal pipelines. If Onsite CRM has multiple pipelines, we create corresponding pipelines in HubSpot. Each pipeline's stages map to HubSpot stage names with probabilities preserved as stage-level metadata. Stage names and probabilities are maintained throughout the migration.

Onsite CRM

Lead Status

maps to

HubSpot

lifecycle_stage (property)

1:1
Fully supported

Onsite CRM's lead status field transforms to HubSpot's lifecycle_stage property on Contact. Status values map to HubSpot lifecycle stages (subscriber, lead, MQL, SQL, customer, evangelist) based on the most granular matching available in the source data. Stage-change timestamps are preserved as custom datetime properties.

Onsite CRM

Activity (Call)

maps to

HubSpot

Engagement (Call)

1:1
Fully supported

Onsite CRM call logs migrate as HubSpot engagement calls with original timestamps, duration, outcome, and owner preserved. Call associations link to the original Contact, Company, or Deal record in HubSpot. All original call details are transferred during the migration.

Onsite CRM

Activity (Email)

maps to

HubSpot

Engagement (Email)

1:1
Fully supported

Onsite CRM email logs migrate as HubSpot engagement emails. Subject, body, direction (sent/received), timestamp, and owner transfer. Associations to contacts and deals are preserved in HubSpot's engagement record. Email history is fully transferred with original metadata.

Onsite CRM

Activity (Meeting)

maps to

HubSpot

Engagement (Meeting)

1:1
Fully supported

Onsite CRM meeting records become HubSpot engagement meetings with start time, end time, title, body, and owner. Meeting associations to contacts, companies, and deals map to HubSpot engagement associations. Meeting details transfer completely.

Onsite CRM

Activity (Note)

maps to

HubSpot

Engagement (Note)

1:1
Fully supported

Onsite CRM notes migrate as HubSpot notes attached to the corresponding Contact, Company, or Deal. Original create date and owner are preserved. Rich-text formatting in Onsite CRM notes is preserved where the source data supports it. All note content transfers with original metadata intact.

Onsite CRM

Custom Fields

maps to

HubSpot

Custom Properties

1:1
Mapping required

Onsite CRM custom fields on any standard object require pre-creation of HubSpot custom properties before data loads. We deliver a property creation plan as part of the migration package, including property type mapping (text, number, date, picklist) from Onsite CRM field types. Picklist fields are mapped value-by-value.

Onsite CRM

User / Owner

maps to

HubSpot

Owner (HubSpot user)

1:1
Fully supported

Onsite CRM owner IDs resolve to HubSpot user accounts by email address. Unmatched owners are flagged before migration — your team either creates HubSpot user accounts or assigns records to a fallback owner. No record lands without an owner in HubSpot.

Onsite CRM

Attachment / File

maps to

HubSpot

HubSpot Files

1:1
Fully supported

Onsite CRM file attachments associated with contacts, companies, or deals re-upload to HubSpot Files and attach to the corresponding record. File size limits per HubSpot plan apply (25MB default per file). Inline images in notes are downloaded and rehosted with note content updated.

Onsite CRM

Tag / Label

maps to

HubSpot

HubSpot custom property (list)

1:1
Fully supported

Onsite CRM tag or label data that lacks a direct HubSpot equivalent is preserved as a multi-value custom property (comma-separated text or list type). Tags used for segmentation are flagged so your team can recreate lists in HubSpot's native list or cohort tools.

Onsite CRM

Task / To-Do

maps to

HubSpot

Engagement task

1:1
Fully supported

Onsite CRM tasks migrate as HubSpot engagement tasks with subject, due date, status, and owner preserved. Completed vs. open status maps to HubSpot's task completion model. Task associations to records transfer as engagement associations. Task history transfers with original metadata.

Gotchas + challenges

What specifically takes care here

Platform-specific issues from each side, plus the pair-specific challenges that don't show up on either platform's page on its own.

Onsite CRM logo

Onsite CRM gotchas

High

No public API documentation found

Medium

Weebly-hosted infrastructure limits data access

Medium

Limited historical activity export

HubSpot logo

HubSpot gotchas

High

Marketing Contacts billing model is migration-critical

High

Feature tier gating is not visible until onboarding

Medium

Mandatory onboarding fees inflate year-one cost

Medium

HubSpot CSV importer cannot migrate engagements or attachments

Medium

Custom objects require Enterprise and a pre-existing schema

Pair-specific challenges

  • Onsite CRM lead status maps to HubSpot lifecycle_stage with one-way semantics

    HubSpot's lifecycle_stage property tracks the current stage of a contact but does not preserve the history of stage transitions the way Onsite CRM may store lead status changes. We migrate the final lifecycle stage value from Onsite CRM as the HubSpot lifecycle_stage. Stage-change timestamps from Onsite CRM are preserved as custom datetime properties (Original_Stage_Changed_Date__c) so your team can reconstruct transition timelines manually in HubSpot reports if needed. This ensures continuity in reporting while respecting HubSpot's current-state model.

  • Onsite CRM custom fields require HubSpot property pre-creation

    HubSpot does not auto-create custom properties during data import — properties must exist before records are loaded. We audit every Onsite CRM custom field, map its data type to the equivalent HubSpot property type (text, number, date, checkbox, picklist), and deliver a property creation plan before the migration run. If Onsite CRM uses a picklist field, we map values one-by-one to HubSpot picklist options. Fields with unsupported value types become text properties.

  • Multi-company contact associations collapse to primary company in HubSpot

    Onsite CRM may allow a contact to be associated with multiple companies (N:1 from the contact side). HubSpot's Contact-Company association model supports multiple company associations, but the primary company designation matters for HubSpot's default contact views and reports. We migrate the most-recently-modified company as the primary association and surface secondary associations as additional company links. If Onsite CRM stores a specific 'primary' flag, that takes priority over the most-recently-modified rule for determining the primary company.

  • Onsite CRM workflow and automation logic has no HubSpot equivalent

    Onsite CRM may have automated rules, assignment logic, or workflow triggers that configure how records move through stages or how notifications fire. HubSpot's automation model (workflows, sequences, lead routing) is fundamentally different — it uses enrollment criteria, enrollment triggers, and action blocks that are not directly translatable from Onsite CRM's rule engine. We export Onsite CRM workflow definitions as a reference document for your HubSpot admin to rebuild. Data (records, stages, values) migrates; the automation logic does not.

  • HubSpot's marketing contact billing model is not activated by default

    HubSpot bills based on marketing contacts (contacts actively in marketing workflows) on paid Marketing Hub plans. Onsite CRM does not have a comparable billing distinction. When migrating to HubSpot with a Marketing Hub plan, your team should understand that adding contacts to HubSpot lists or workflows may affect billing contact counts. We flag Onsite CRM contacts that were actively marketed to so your team can make an informed decision about marketing contact designation.

Migration approach

Six steps for a successful Onsite CRM to HubSpot data migration

  1. Audit Onsite CRM data volume and custom field inventory

    We connect to Onsite CRM via API (read-only scope) and pull a full inventory of all object types, record counts per object, and every custom field definition including data types and picklist values. This audit determines the migration scope, identifies which custom fields need HubSpot property pre-creation, and surfaces any Onsite CRM-specific objects that require custom mapping logic. The audit output is a data dictionary shared with your team before any migration work begins.

  2. Create HubSpot custom properties from Onsite CRM field inventory

    Before any data loads, we create all required HubSpot custom properties identified in the audit. This includes setting property types (text, number, date, checkbox, picklist), defining picklist values for mapped fields, and configuring whether each property appears on the contact, company, or deal record. Properties are created via HubSpot's API using a properties configuration file generated from the Onsite CRM field audit. Your team reviews and approves the property plan before the migration run.

  3. Run a sample migration with field-level diff on a representative record slice

    A test migration runs against a sample set of 100–500 records covering contacts, companies, deals, and activities across different Onsite CRM data categories. We generate a field-level diff report comparing source values against destination values in HubSpot. Your team reviews the diff to verify lifecycle stage mapping, pipeline-to-stage mapping, owner resolution, and custom property population. No full migration runs until your team signs off on the sample results.

  4. Execute full migration with delta-pickup window and audit log

    The full migration runs against HubSpot, processing contacts, companies, deals, and engagement history in dependency order (companies first, then contacts, then deals, then activities). A delta-pickup window of 24–48 hours captures any records created or modified in Onsite CRM during the migration cutover. An audit log records every operation (create, update, associate) for post-migration reconciliation. If validation fails, one-click rollback reverts the HubSpot instance to its pre-migration state.

  5. Deliver export package for workflow and automation rebuild reference

    We export Onsite CRM workflow definitions, automation rules, assignment logic, and any custom formula fields as structured documentation. This package gives your HubSpot admin a reference to rebuild equivalent automations in HubSpot's workflow builder. We do not migrate the automation logic itself — the export package is the handoff artifact for your team to configure HubSpot workflows, sequences, and lead routing based on the documented Onsite CRM logic.

Platform deep dives

Context on both ends of the pair

Onsite CRM logo

Onsite CRM

Source

Strengths

  • Combines CRM, calling, SMS, and email marketing in a single subscription for small teams.
  • Weebly-hosted platform offers straightforward initial setup for businesses already using Weebly.
  • Provides basic pipeline visualization and deal tracking for straightforward sales processes.
  • Lead conversion tools and real-time outreach automation for teams prioritizing outbound activity.
  • Established in 2010, indicating over a decade of operational history.

Weaknesses

  • No publicly documented REST API, SDK, or webhook system according to apitracker.io, severely limiting programmatic integrations and data extraction options.
  • Extremely limited market visibility with minimal reviews, community discussion, or third-party integrations.
  • Appears to lack enterprise-grade features like advanced reporting, custom objects, or sophisticated workflow automation.
  • Data export is limited to in-app CSV/PDF options with no bulk API access, complicating large-scale migrations.
  • Small user base and limited review presence make it difficult to assess platform reliability and long-term vendor viability.
HubSpot logo

HubSpot

Destination

Strengths

  • Genuinely useful free CRM tier with no seat limit on contact records.
  • All-in-one sales engagement layer (sequences, email tracking, calling, dialer) embedded natively in the CRM, eliminating a separate integration.
  • Intuitive interface and fast onboarding for individual reps, per G2 and Capterra reviews.
  • Workflow automation triggers across contacts, deals, and tickets with a visual builder.
  • API coverage for all standard objects including custom objects at Enterprise tier.

Weaknesses

  • Pricing model is contact-based at the marketing layer — importing all records as marketing contacts can multiply the monthly bill by 4×.
  • Feature tier cliffs are frequent surprises: sequences, calling, advanced reporting, and quoting are all gated, often requiring plan upgrades mid-implementation.
  • Mandatory onboarding fees at Professional ($1,500) and Enterprise ($3,500) are not prominently disclosed on the pricing page.
  • API rate limits are restrictive for bulk migration — burst limits of 100-200 req/10sec and search endpoint limits of 4 req/sec require careful job queuing.
  • Custom objects, additional pipelines, and advanced forecasting are Enterprise-only, making cost projections difficult for growing teams.

Complexity grading

How hard is this migration?

Moderate CRM migration. 4 of 8 objects need a mapping; the rest are 1:1.

C

Overall complexity

Moderate migration

Derived from compatibility, mapping clarity, API constraints, and data volume across Onsite CRM and HubSpot.

  • Object compatibility

    C

    4 of 8 objects need a mapping; the rest are 1:1.

  • Field mapping clarity

    C

    Field mapping is derived from defaults — final spec confirmed during the sample migration.

  • Timeline complexity

    B

    8-object category — typical timelines run 2–7 days end-to-end.

  • API constraints

    B

    Onsite CRM: Not publicly documented.

  • Data volume sensitivity

    B

    Onsite CRM doesn't expose a bulk API — REST + parallelization used for high-volume runs.

Estimator

Estimate your Onsite CRM to HubSpot migration cost

Rule-based pricing — no per-record fees, no manual quotes. Migrations over 2M records are scoped individually.

Step 1

What are you migrating?

Pick a category, then your source and destination platforms.

Category

FAQ

Frequently asked questions about Onsite CRM to HubSpot data migrations

Answers to the questions buyers ask most during Onsite CRM to HubSpot migration scoping. Not seeing yours? Book a call.

Can't find your answer?

Walk through your Onsite CRM to HubSpot migration with a real engineer — 30 minutes, free, written quote within 24 hours.

Book a free 30 minute consultation

Most Onsite CRM to HubSpot migrations complete in 24–48 hours of clock time for under 25,000 total records. Larger setups with 100,000+ records or 50+ custom fields extend to 5–10 days. The longest step is custom property pre-creation in HubSpot and owner resolution — those run in parallel with planning before data moves. The actual data transfer is typically faster than the preparation phase.

Adjacent paths

Related migrations to explore

Ready when you are

Move from Onsite CRM.
Land in HubSpot, intact.

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