Migrate from Salescamp CRM to Freshsales

Salescamp Leads map to Freshsales Leads on initial import. During Freshsales Lead Conversion, a Contact, Account, and Deal are created simultaneously. We preserve the original Salescamp lead status and source fields in Freshsales custom fields so that the customer's admin can configure the Lead Conversion field mapping in Freshsales Admin settings before migration or set it up post-import. Records that have already been qualified in Salescamp can be imported directly as Contacts with AccountId resolved.

Salescamp Company records map to Freshsales Account. We use the Company name or domain as the dedupe key during import. If Salescamp records do not include Companies, we create Account records from Contact company data extracted from Lead records. Account is created before any Lead or Contact import so that the AccountId lookup is satisfied at the moment of insert.

Salescamp Deal stages and values map to Freshsales Deal with stage mapped to Freshsales Deal Stage. If Salescamp uses multiple pipelines, we create separate Deal record types in Freshsales corresponding to each pipeline. We validate stage probability values against Freshsales allowed range and round to the nearest integer. Closed-won and closed-lost reasons from Salescamp custom fields become Freshsales Deal custom fields.

Salescamp Collections are organizational groupings of Leads with no direct Freshsales equivalent. We export each Collection's member list separately, then map Collection membership to Freshsales Contact Lists (static lists) or Tags on the migrated Contact record. The customer chooses the target strategy during scoping. Collections with complex membership rules (dynamic or multi-Criteria) are mapped as Tags with a note that the customer rebuilds the equivalent segmentation in Freshsales.

Salescamp Call logs and SMS records migrate as Freshsales Task records with TaskSubtype set to Call for call logs and a custom Task type for SMS. Email sync history migrates as Tasks with the email body preserved. Activity records may require a supplemental export beyond the primary Lead CSV; we check column availability during scoping and request supplemental exports if engagement history is omitted from the standard export. Timestamps and owner assignments are preserved via email-based User lookup.

Salescamp Users and Owners referenced on Lead, Deal, and Activity records are mapped to Freshsales Users by email address. Any Owner without a matching Freshsales User goes to a reconciliation queue for the customer's admin to provision before record import resumes. Inactive Salescamp users are mapped to inactive Freshsales users with a flag so that the customer can reactivate post-migration.

Salescamp custom fields on Leads, Companies, and Deals migrate as Freshsales custom fields of equivalent type. We validate type compatibility during scoping: text fields map to text, picklists map to dropdown, date fields map to date. Multi-select picklists in Salescamp require pre-creation of Freshsales multi-select fields before migration. Any custom field that cannot be type-mapped is flagged with the customer's admin for manual review before import.

Salescamp Goals represent sales targets set per user or team and do not have a direct Freshsales equivalent. We migrate goal definitions as custom numeric fields on the User object or as a custom Goals object if the customer's Freshsales plan supports custom objects. Goal achievement tracking and dashboard visualizations are recreated as Freshsales Reports by the customer's admin post-migration.