CRM migration
Field-level mapping, validation, and rollback between Rent Manager and Microsoft Dynamics 365 Sales . We move data and schema; workflows are rebuilt natively in Microsoft Dynamics 365 Sales .
Rent Manager
Source
Microsoft Dynamics 365 Sales
Destination
Compatibility
10 of 11
objects map 1:1 between Rent Manager and Microsoft Dynamics 365 Sales .
Complexity
BStandard
Timeline
3–7 days
Overview
Rent Manager is property management software built for residential, commercial, manufactured housing, and short-term-stay portfolios. It stores tenants, properties, owners, vendors, lease agreements, work orders, and a double-entry accounting system. Dynamics 365 Sales is Microsoft's CRM built on Dataverse, using Account and Contact as the primary customer records, with Opportunity for pipeline management and custom tables for non-standard entities. The migration challenge is that Rent Manager's rental-specific objects—Lease Agreement, Unit, Owner Portal—have no direct Dynamics 365 Sales equivalent and require custom table creation or creative field mapping. We extract Rent Manager data via its open API (read/write access available on all plans), transform property and tenant records into Account and Contact objects, and preserve rental-specific fields like lease terms, security deposit amounts, and unit identifiers as custom fields on the target tables. Automations, approval workflows, and custom report definitions must be rebuilt in Dynamics 365 Sales using Power Automate and Dynamics workflows post-migration. The migration runs with scoped read-only access to Rent Manager, so your team continues operating during the cutover window.
Every standard and custom field arrives verified.
AI proposes the map; you confirm before any record moves.
Parent–child, lookups, and ownership stay linked.
Calls, emails, meetings — with original timestamps.
Documents, uploads, and inline notes move with the record.
Source platform
Rent Manager platform overview
Scorecard, SWOT, gotchas, and pricing for Rent Manager.
Destination platform
Microsoft Dynamics 365 Sales platform overview
Scorecard, SWOT, gotchas, and pricing for Microsoft Dynamics 365 Sales .
Data migration guide
The complete Microsoft Dynamics 365 Sales migration guide
Data model, import mechanisms, field mapping strategy, pitfalls, and cutover — by the engineers running it.
Destination checklist
Microsoft Dynamics 365 Sales migration checklist
Pre- and post-cutover tasks for moving onto Microsoft Dynamics 365 Sales .
Why teams make this switch
Leaving
What's pushing teams away
Choosing
What's pulling them in
Object mapping
Each row shows how a Rent Manager object lands in Microsoft Dynamics 365 Sales , including any object-level transformations, lookup resolution, or schema-design dependencies.
Typical mapping — final map is confirmed during the sample migration step.
Rent Manager
Tenant
Microsoft Dynamics 365 Sales
Contact
1:1Rent Manager Tenant records map to Dynamics 365 Sales Contacts. The tenant's name, email, phone, and address fields map directly to Contact standard fields. A tenant's linked Lease Agreement determines their Account relationship in Dynamics.
Rent Manager
Tenant
Microsoft Dynamics 365 Sales
Account
many:1When a Rent Manager tenant is also a property owner (appearing in both Tenant and Owner Portal), FlitStack creates one Account record and links the Contact relationship, preserving both roles via custom role fields on the Contact.
Rent Manager
Owner Portal
Microsoft Dynamics 365 Sales
Account
1:1Rent Manager Owner Portal records (individuals or companies who own properties) map to Dynamics 365 Sales Account records. Owner name, email, payment preferences, and owner-specific notes map to Account fields and custom owner classification fields.
Rent Manager
Property
Microsoft Dynamics 365 Sales
Account
1:1Rent Manager Properties map to Dynamics 365 Sales Accounts with Property_Classification__c set to 'Rental Property'. Address, property type, and unit count migrate as standard and custom fields. Parent/child property relationships map to Account.ParentAccountId.
Rent Manager
Unit
Microsoft Dynamics 365 Sales
Custom Table: Rental_Unit__c
1:1Rent Manager Units require a custom Rental_Unit__c table in Dataverse linked to the Property Account via a lookup field. Unit number, bedrooms, bathrooms, square footage, and current occupancy status map as custom fields on the unit table.
Rent Manager
Lease Agreement
Microsoft Dynamics 365 Sales
Custom Table: Lease_Agreement__c
1:1Rent Manager Lease Agreement records have no Dynamics 365 Sales equivalent. A custom Lease_Agreement__c table is created in Dataverse with fields for start date, end date, rent amount, security deposit, escalation rate, and renewal terms. The lease links Tenant (Contact) to Property (Account).
Rent Manager
Work Order
Microsoft Dynamics 365 Sales
Case
1:1Rent Manager work orders map to Dynamics 365 Sales Cases. Status values (Open, In Progress, Completed, Closed) map to Case.Status values. Custom fields capture property unit reference, lease reference, and vendor assignment that Case doesn't store natively.
Rent Manager
Vendor
Microsoft Dynamics 365 Sales
Account
1:1Rent Manager Vendors map to Dynamics 365 Sales Accounts with Vendor_Type__c set to 'Service Vendor'. Service category, W-9 status, and payment terms migrate as custom fields. Vendors don't create opportunities but appear on Cases as case resources.
Rent Manager
Recurring Charge
Microsoft Dynamics 365 Sales
Opportunity Product
1:1Rent Manager recurring rent charges and utility billbacks map to Opportunity Product line items when modeling rental revenue as a sales pipeline item. Each charge type becomes a product with quantity = 1 and price = monthly amount. This enables Dynamics pipeline reporting on rental income.
Rent Manager
User / Staff
Microsoft Dynamics 365 Sales
SystemUser
1:1Rent Manager staff members map to Dynamics 365 Sales SystemUser records. User email, name, and role permissions are matched by email to existing Microsoft 365 users. FlitStack flags any Rent Manager owner without a matching Dynamics user before migration.
Rent Manager
Attachment / Document
Microsoft Dynamics 365 Sales
SharePoint Integration
1:1Rent Manager lease documents, tenant applications, and property images migrate to Dynamics 365 Sales Notes and Attachments, which connect to SharePoint when the SharePoint Integration is enabled in the target environment.
| Rent Manager | Microsoft Dynamics 365 Sales | Compatibility | |
|---|---|---|---|
| Tenant | Contact1:1 | Fully supported | |
| Tenant | Accountmany:1 | Fully supported | |
| Owner Portal | Account1:1 | Fully supported | |
| Property | Account1:1 | Fully supported | |
| Unit | Custom Table: Rental_Unit__c1:1 | Fully supported | |
| Lease Agreement | Custom Table: Lease_Agreement__c1:1 | Fully supported | |
| Work Order | Case1:1 | Fully supported | |
| Vendor | Account1:1 | Fully supported | |
| Recurring Charge | Opportunity Product1:1 | Fully supported | |
| User / Staff | SystemUser1:1 | Fully supported | |
| Attachment / Document | SharePoint Integration1:1 | Fully supported |
Gotchas + challenges
Platform-specific issues from each side, plus the pair-specific challenges that don't show up on either platform's page on its own.
Rent Manager gotchas
Sensitive PII is encrypted at rest and requires elevated API scopes
Invoice/Payables bifurcation creates duplicate transaction lines
API is an add-on subscription not included in any bundle
Implementation fee is 2x monthly subscription cost
No free trial means migration decisions lack a test-before-commit option
Microsoft Dynamics 365 Sales gotchas
Professional tier 15-table custom table limit blocks migrations
October 2024 pricing increase applies at renewal for all customers
Custom fields must be created in the UI before API writes
Power Platform request limits apply to bulk migrations
Activity records orphaned to inactive owners fail silently
Pair-specific challenges
Migration approach
Inventory Rent Manager custom fields and API schema
FlitStack connects to your Rent Manager database via API using your existing credentials. We pull the full object schema including all custom fields defined in Rent Manager Premium, extract a representative record sample for each entity (Tenant, Owner, Property, Unit, Lease Agreement, Work Order, Vendor), and generate a Rent Manager-specific field inventory. This inventory is compared against the Dynamics 365 Sales Professional 15-table limit and the target Dataverse environment's existing custom tables. The output is a pre-migration gap report listing any custom tables that must be created before the migration run, including estimated column count per table.
Create custom Dataverse tables and field schemas
Based on the gap report, FlitStack creates the Lease_Agreement__c and Rental_Unit__c custom tables (and any additional custom tables required for your specific Rent Manager setup) in your Dynamics 365 Sales environment. We add all required custom fields—rent amount, security deposit, unit number, occupancy status, escalation rate, and lookup relationships to Account and Contact. Your Dynamics admin reviews and publishes the schema before data moves. If the inventory reveals that your setup exceeds the Sales Professional 15-table limit, we document the Enterprise upgrade requirement at this step so licensing can be resolved before the migration proceeds.
Resolve owner and staff user mappings by email
Rent Manager owner records and staff users are matched to Dynamics 365 Sales SystemUser records by email address. Any Rent Manager owner or user whose email does not match an existing Microsoft 365 / Dynamics user is flagged in a pre-flight report. Your team resolves these mismatches before migration: either invite the person to Dynamics 365 Sales or assign their records to a designated fallback owner. No record lands in Dynamics without a resolvable owner, preventing orphaned records that have no assigned user.
Run sample migration with field-level diff
A representative slice migrates first—typically 100–500 records spanning tenants, owners, properties, units, lease agreements, and work orders. FlitStack generates a field-level diff report comparing source values against destination field values for each mapped record. You verify that tenant addresses map correctly, lease start/end dates land in the right custom date fields, unit occupancy status transforms via the value-mapping table, and owner classification appears as Account_Type__c on the Account record. The diff report is your sign-off checkpoint before the full run commits.
Execute full migration with delta-pickup window
Full migration runs against your Dynamics 365 Sales environment using the validated field mappings. A delta-pickup window (typically 24–48 hours) runs concurrently, capturing any Rent Manager records created or modified during the cutover window. FlitStack's audit log records every create, update, and skip operation. If reconciliation reveals missing or misaligned records, one-click rollback reverts the target environment to its pre-migration state while your team continues operating in Rent Manager. Post-migration, the audit log and field-level diff report are delivered as your migration artifacts for compliance and reference.
Platform deep dives
Rent Manager
Source
Strengths
Weaknesses
Microsoft Dynamics 365 Sales
Destination
Strengths
Weaknesses
Complexity grading
Standard CRM migration. All 8 core objects map 1:1 between Rent Manager and Microsoft Dynamics 365 Sales .
Overall complexity
Standard migration
Derived from compatibility, mapping clarity, API constraints, and data volume across Rent Manager and Microsoft Dynamics 365 Sales .
Object compatibility
All 8 core objects map 1:1 between Rent Manager and Microsoft Dynamics 365 Sales .
Field mapping clarity
Field mapping is derived from defaults — final spec confirmed during the sample migration.
Timeline complexity
8-object category — typical timelines run 2–7 days end-to-end.
API constraints
Rent Manager: Not publicly documented.
Data volume sensitivity
Rent Manager exposes a bulk API — large-volume migrations stream efficiently.
Estimator
Rule-based pricing — no per-record fees, no manual quotes. Migrations over 2M records are scoped individually.
Step 1
Pick a category, then your source and destination platforms.
Category
FAQ
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