Migrate your NeoDeck Holdings data
Puerto Rico-headquartered medical software suite combining EHR, billing, practice management, and e-prescribing under one roof. Built for small-to-mid clinics that need a regionally focused, fully integrated platform.
In its favor
Why people choose NeoDeck Holdings
The signal that keeps NeoDeck Holdings on the shortlist. Sourced from G2, Capterra, and customer scoping calls.
Healthcare-specific full suite — NeoDeck (Puerto Rico, founded 2002) builds NeoMed AI+ EHR, NeoBiller & Claim Flow, NeoMed Rx ePrescribing, Telemedicine, Patient Vault, and HIE under one vendor, useful for medical practices wanting EHR + billing + ePrescribe + telehealth in one stack.
Cloud and client/server deployment options accommodate practices with on-premises infrastructure preferences alongside modern cloud adopters.
Localized for Puerto Rico and Caribbean markets — supports Spanish-language workflows and US healthcare regulatory frameworks (HIPAA) without major customization.
Mobile ePrescribing (iOS and Android) lets providers submit prescriptions from the field, important for practices with traveling clinicians.
Long-tenured vendor (since 2002) with stable provider base in healthcare, valued by buyers wary of new venture-backed vendors.
Healthcare focus means CRM-classified pages are misaligned — NeoDeck does not offer a general CRM product, so buyers seeking sales-CRM functionality should look elsewhere.
Regional focus on Puerto Rico/Caribbean limits suitability for practices expanding to mainland US or international markets where local-regulatory specialization is required.
No published pricing — every deal is sales-led, creating procurement friction vs. published-price EHR vendors.
Limited public API and integration documentation makes connecting NeoMed to lab systems, modern HL7-FHIR integrations, or analytics platforms harder than with API-first EHRs.
Smaller market footprint than mainstream EHRs (Epic, Cerner, Athenahealth, eClinicalWorks) means fewer third-party connectors and less community implementation knowledge.
Reasons to switch
Why people leave NeoDeck Holdings
The recurring reasons buyers give for replacing NeoDeck Holdings. Presented as facts, not knocks.
Platform scorecard
Strengths, weaknesses, and where NeoDeck Holdings fits
Grades across six dimensions, plus a SWOT-style view of where the platform shines and where it falls short.
SWOT — strengths, weaknesses, and use-case fit
Strengths
Weaknesses
Where it works
Where it struggles
Pricing tiers
NeoDeck Holdings pricing overview
Pricing is not publicly available on the NeoDeck Holdings website. Prospective customers must request a quote through their website, specifying practice size and product selections. Given the absence of published pricing, we recommend requesting a full product and licensing quote during the discovery call before scoping the migration budget.
Cloud-Based EHR
Tier 1 of 3
Not publicly listed
What's included
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Book a free 30 minute consultationPricing is informational. FlitStack AI does not bill on NeoDeck Holdings's schedule — see our quote-based pricing →
What gets migrated
NeoDeck Holdings object support
Object-by-object support for NeoDeck Holdings migrations. Per-pair details surface during scoping.
Patients
Fully supportedPatient demographics, contact information, and insurance details are stored as a core record type. We extract all patient fields and map them to the destination system using standard medical record identifiers.
Encounters
Fully supportedClinical encounter records including date of service, provider, diagnosis codes, and clinical notes are exportable. We sequence encounters chronologically and preserve the link to the parent patient record.
Providers
Fully supportedProvider profiles including credentials, specialty, and NPI numbers are stored separately from patients. We migrate provider records and re-link them to encounters and prescriptions at the destination.
Prescriptions
Fully supportedNeoMed Rx stores prescription records including medication, dosage, prescriber, and pharmacy assignment. We extract the full prescription history and map it to the destination's medication list.
Claims
Mapping requiredNeoBiller stores claims with status tracking through Claim Flow. The claim-to-payment reconciliation chain requires field-level mapping because status values differ between platforms. We preserve the full financial history including adjustments and write-offs.
Documents
Mapping requiredNeoMed Capture stores documents including signatures, photos, and clinical attachments linked to patients or encounters. Document storage format and metadata require verification before migration to ensure attachments land in the correct patient record at the destination.
Custom Fields
Not in this platformNeoDeck Holdings does not publicly document a custom field system. Any custom properties added by the clinic are not exposed via known export mechanisms and must be identified during discovery and handled as a manual remediation step.
Insurance Plans
Mapping requiredInsurance carrier and plan assignments are linked to patients. Plan names and payer IDs require cross-reference mapping because payer identifiers differ between NeoBiller and most destination systems.
| Object | Support | Notes |
|---|---|---|
| Patients | Fully supported | Patient demographics, contact information, and insurance details are stored as a core record type. We extract all patient fields and map them to the destination system using standard medical record identifiers. |
| Encounters | Fully supported | Clinical encounter records including date of service, provider, diagnosis codes, and clinical notes are exportable. We sequence encounters chronologically and preserve the link to the parent patient record. |
| Providers | Fully supported | Provider profiles including credentials, specialty, and NPI numbers are stored separately from patients. We migrate provider records and re-link them to encounters and prescriptions at the destination. |
| Prescriptions | Fully supported | NeoMed Rx stores prescription records including medication, dosage, prescriber, and pharmacy assignment. We extract the full prescription history and map it to the destination's medication list. |
| Claims | Mapping required | NeoBiller stores claims with status tracking through Claim Flow. The claim-to-payment reconciliation chain requires field-level mapping because status values differ between platforms. We preserve the full financial history including adjustments and write-offs. |
| Documents | Mapping required | NeoMed Capture stores documents including signatures, photos, and clinical attachments linked to patients or encounters. Document storage format and metadata require verification before migration to ensure attachments land in the correct patient record at the destination. |
| Custom Fields | Not in this platform | NeoDeck Holdings does not publicly document a custom field system. Any custom properties added by the clinic are not exposed via known export mechanisms and must be identified during discovery and handled as a manual remediation step. |
| Insurance Plans | Mapping required | Insurance carrier and plan assignments are linked to patients. Plan names and payer IDs require cross-reference mapping because payer identifiers differ between NeoBiller and most destination systems. |
Gotchas
What to watch for in NeoDeck Holdings migrations
Issues we've hit on past NeoDeck Holdings migrations, tagged by severity. FlitStack AI handles every one — surfacing them up front because buyer engineering teams want to know.
No public API requires coordinated export with customer service
Insurance payer IDs require manual cross-reference mapping
Cloud and client/server deployments have different export paths
| Severity | Issue |
|---|---|
| High | No public API requires coordinated export with customer service |
| Medium | Insurance payer IDs require manual cross-reference mapping |
| Medium | Cloud and client/server deployments have different export paths |
Leaving NeoDeck Holdings?
Where NeoDeck Holdings customers move next
12 destinations NeoDeck Holdings can migrate to.
How a NeoDeck Holdings migration works
Four steps, NeoDeck Holdings-specific
Connect
Not publicly documented into NeoDeck Holdings. Scopes limited to read-only on the data we move.
Map
We translate NeoDeck Holdings-specific structures (custom fields, objects, value lists) to the destination's model.
Sample
Test with a 50–200 record subset to validate NeoDeck Holdings quirks before production.
Migrate
Full migration with NeoDeck Holdings rate-limit handling. Rollback available throughout.
FAQ
NeoDeck Holdings migration FAQ
Answers to the questions buyers ask most during NeoDeck Holdings migration scoping. Not seeing yours? Book a call.
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