CRM migration

Migrate from improveit 360 to Microsoft Dynamics 365 Sales

Field-level mapping, validation, and rollback between improveit 360 and Microsoft Dynamics 365 Sales . We move data and schema; workflows are rebuilt natively in Microsoft Dynamics 365 Sales .

improveit 360 logo

improveit 360

Source

Microsoft Dynamics 365 Sales

Destination

Microsoft Dynamics 365 Sales  logo

Compatibility

100%

11 of 11

objects map 1:1 between improveit 360 and Microsoft Dynamics 365 Sales .

Complexity

BStandard

Timeline

48–72 hours

Rollback included Accuracy guarantee Field-level validation

Overview

What this migration involves

Teams migrate from improveit 360 to Dynamics 365 Sales when their home improvement operations outgrow single-platform functionality, seeking deeper Microsoft 365 integration, multi-entity support, and unified ERP connectivity. The migration carries improveit 360's core CRM objects — leads, contacts, accounts, opportunities, quotes, appointments, tasks, and activities — into Dynamics 365 Sales via the Dataverse API. Custom fields for project phases, contract types, and job costing data migrate as custom fields on Account and Opportunity records, which your admin creates in the target environment before the migration runs. improveit 360's sales quoting data converts to Dynamics 365 Quote records with line items preserved as Quote Products. Appointment scheduling translates to Dynamics 365 activities. Owner resolution matches improveit 360 user emails to Dynamics 365 users by email address; unmatched owners are flagged before the migration commits any records. improveit 360 workflows, sequences, and automations do not migrate — they are platform-specific constructs that require rebuilding using Dynamics 365 workflow rules or Power Automate. Construction-specific data like project phases, job costing amounts, and contract types require custom field creation and validation in Dynamics 365 before data lands.

Field-level fidelity

Every standard and custom field arrives verified.

Schema-aware mapping

AI proposes the map; you confirm before any record moves.

Relationships preserved

Parent–child, lookups, and ownership stay linked.

Full activity history

Calls, emails, meetings — with original timestamps.

Attachments & notes

Documents, uploads, and inline notes move with the record.

Why teams make this switch

Two sides of the same decision

Leaving

improveit 360 logo

improveit 360

What's pushing teams away

  • Steep onboarding and complexity make the platform difficult to use for smaller crews; at least 15 full-time users are required, pricing out smaller contractors.
  • Lack of a documented public API limits integration options and makes automated migrations or third-party tool connections difficult to execute.
  • Some users report the interface is overwhelming with too many features layered on top of each other, slowing daily adoption by field sales staff.
  • Customisation of dashboards and reports requires technical knowledge, creating friction for non-technical office managers who want to act on the data.

Choosing

Microsoft Dynamics 365 Sales  logo

Microsoft Dynamics 365 Sales

What's pulling them in

  • Deep Microsoft 365, Teams, and Outlook integration makes Microsoft Dynamics 365 Sales a natural fit for Microsoft-first organizations already invested in that ecosystem
  • Sales Enterprise and Premium tiers offer unlimited custom tables and advanced AI-driven forecasting and predictive analytics not available in lower tiers
  • Professional tier pricing at $65 per user per month offers a lower entry cost than Salesforce for SMB teams with straightforward CRM needs
  • Flexible customization options allow businesses to build bespoke apps, tailor forms and views, and integrate with other Dynamics 365 modules
  • Microsoft Copilot AI tools are embedded directly into the sales workflow on Enterprise and Premium, automating routine tasks and providing deal intelligence

Object mapping

How improveit 360 objects map to Microsoft Dynamics 365 Sales

Each row shows how a improveit 360 object lands in Microsoft Dynamics 365 Sales , including any object-level transformations, lookup resolution, or schema-design dependencies.

Typical mapping — final map is confirmed during the sample migration step.

improveit 360

Lead

maps to

Microsoft Dynamics 365 Sales

Lead

1:1
Fully supported

Improveit 360 leads map directly to Dynamics 365 Sales leads. Lead status values (New, Working, Qualified, Unqualified) map via value mapping to Dynamics Lead Status pick-list. Lead source values transfer via value mapping to the Lead Source field. Email, phone, and address fields map directly.

improveit 360

Contact

maps to

Microsoft Dynamics 365 Sales

Contact

1:1
Fully supported

Improveit 360 contacts map directly to Dynamics 365 Sales contacts. Name fields, email, phone, job title, and address map 1:1. Contact-company associations preserve the primary company link. Additional company associations are preserved as Account Contact Relationships in Dynamics 365, ensuring all relevant organizational affiliations transfer over correctly.

improveit 360

Company

maps to

Microsoft Dynamics 365 Sales

Account

1:1
Fully supported

Improveit 360 companies map to Dynamics 365 Sales accounts. Company name becomes Account Name. Domain/website maps to Website. Industry, employee count, and annual revenue map via value mapping or direct assignment. Parent-child company hierarchies preserve via the Parent Account lookup field.

improveit 360

Opportunity

maps to

Microsoft Dynamics 365 Sales

Opportunity

1:1
Fully supported

Improveit 360 opportunities map to Dynamics 365 Sales opportunities. Opportunity name becomes the Opportunity Name. Stage values map via value mapping per pipeline. Amount and close date map directly. Custom fields for contract type and phase migrate as custom fields on the Opportunity record.

improveit 360

Quote

maps to

Microsoft Dynamics 365 Sales

Quote + Quote Product

1:1
Fully supported

Improveit 360 quote header data (quote number, description, total amount, status) maps to Dynamics 365 Quote. Quote line items transform from Improveit 360's itemized structure to Dynamics Quote Product rows linked via the Quote ID. Quote-to-Order conversion requires post-migration review in Dynamics.

improveit 360

Appointment

maps to

Microsoft Dynamics 365 Sales

Appointment (Activity)

1:1
Fully supported

Improveit 360 appointment records (subject, scheduled date/time, status, location, duration) map to Dynamics 365 Appointment records. Parent record links to the related Contact or Opportunity are preserved to maintain contextual relationship. Owner resolution by email match ensures the correct Dynamics user is assigned to each appointment activity.

improveit 360

Task

maps to

Microsoft Dynamics 365 Sales

Task (Activity)

1:1
Fully supported

Improveit 360 task records map to Dynamics 365 Sales task activities. Subject, description, due date, priority, and status transfer directly. Task assignments resolve to Dynamics users via email matching. Completed task history and open tasks both migrate with their original timestamps, ensuring complete audit trails are preserved in Dynamics 365.

improveit 360

Note

maps to

Microsoft Dynamics 365 Sales

Note

1:1
Fully supported

Improveit 360 notes (title, body text, created date, owner) map to Dynamics 365 Sales note records. Rich-text formatting in note bodies preserves where possible. Notes link to their parent Contact, Account, or Opportunity record using the Regarding lookup, maintaining full contextual attachment to the relevant business records.

improveit 360

Attachment / File

maps to

Microsoft Dynamics 365 Sales

Attachment (Note Attachment)

1:1
Fully supported

Improveit 360 file attachments on records re-upload to Dynamics 365 Sales as note attachments. Files download from Improveit 360 storage and upload to the relevant Contact, Account, or Opportunity note. File size limits per Dynamics storage apply (default 128MB per file).

improveit 360

Project (custom construction data)

maps to

Microsoft Dynamics 365 Sales

Custom fields on Account / Opportunity

1:1
Fully supported

Improveit 360 project-phase data, contract types, and job costing amounts do not have native equivalents in Dynamics 365 Sales. These migrate as custom fields (e.g., new_ProjectPhase, new_ContractType, new_JobCostingBudget, new_JobCostingActual) on the Account or Opportunity record based on context. Admin creates these before migration.

improveit 360

Owner / User

maps to

Microsoft Dynamics 365 Sales

Owner (User lookup)

1:1
Fully supported

Improveit 360 owner IDs resolve by email address match against Dynamics 365 Sales user records. Matched users link via the OwnerId lookup. Unmatched owners are flagged before migration — your team either invites them to Dynamics 365 first or assigns their records to a fallback owner. No record lands without a valid owner.

Gotchas + challenges

What specifically takes care here

Platform-specific issues from each side, plus the pair-specific challenges that don't show up on either platform's page on its own.

improveit 360 logo

improveit 360 gotchas

High

No public REST API documented for data export or import

High

Minimum user requirement of 15 full-time seats

Medium

Duplicate prevention rules silently block imported records

Medium

Custom reports and dashboards do not transfer via standard export

Low

Pipeline stage names are per-customer configurable

Microsoft Dynamics 365 Sales  logo

Microsoft Dynamics 365 Sales gotchas

High

Professional tier 15-table custom table limit blocks migrations

High

October 2024 pricing increase applies at renewal for all customers

Medium

Custom fields must be created in the UI before API writes

Medium

Power Platform request limits apply to bulk migrations

Medium

Activity records orphaned to inactive owners fail silently

Pair-specific challenges

  • Project and job costing data have no native Dynamics 365 Sales equivalent

    Improveit 360 stores construction-specific data like project phases, contract types, job costing budgets, and actual costs as custom fields on opportunities and accounts. Dynamics 365 Sales has no native project management object — these fields must be created as custom fields (new_ProjectPhase, new_ContractType, new_JobCostingBudget, new_JobCostingActual) before migration. Each custom field requires schema creation, field-level security configuration, and form placement in Dynamics 365. We include a pre-migration schema setup plan specifying the exact custom fields, their types, and which forms they appear on — your admin creates them before data validation runs.

  • Quote line-item structure requires transformation to Quote Product rows

    Improveit 360 quote data includes line items with product name, quantity, unit price, and discount. Dynamics 365 Sales stores quotes as two entities: Quote (header) and Quote Product (line items) with a many-to-many relationship via the Quote ID. Improveit 360's nested quote structure must be flattened and split into header and product rows during migration. Each line item becomes a separate Quote Product record linked to the parent Quote. This transformation is included in our migration logic, but complex pricing tiers or bundled line items in Improveit 360 may require manual reconciliation post-migration.

  • Owner resolution depends on email match accuracy across platforms

    Improveit 360 tracks owner IDs on records. Dynamics 365 Sales uses OwnerId as a lookup to the User entity. We resolve Improveit 360 owners to Dynamics users by matching the email address field. This works when email addresses are consistent across both platforms. Problems arise when Improveit 360 owner emails are personal addresses not registered in Dynamics 365, when users have multiple email addresses in Improveit 360, or when owners are inactive in Dynamics. We flag all unmatched owners before committing any records — your team either invites the correct users to Dynamics 365 first or assigns their records to a fallback owner.

  • Workflows, sequences, and automations do not migrate — they must be rebuilt

    Improveit 360 workflows and sequences are platform-specific automation constructs. Dynamics 365 Sales does not have a direct equivalent to Improveit 360's workflow builder — automations must be rebuilt using Dynamics 365 workflow rules, Power Automate, or Power Apps. We can export your Improveit 360 workflow definitions as a reference document for your Dynamics admin to use during the rebuild phase. This is disclosed upfront so teams budget time for the rebuild effort, which is a manual step outside the data migration scope.

  • Appointment scheduling differences require post-migration review

    Improveit 360 includes appointment scheduling with calendar sync, automated notifications, and real-time resulting as core features. Dynamics 365 Sales includes basic appointment scheduling via activities, but advanced scheduling features (recurring appointments, resource booking, technician dispatch) require Dynamics 365 Field Service. If your team relies on Improveit 360's scheduling capabilities beyond basic meeting booking, the appointment data migrates as activity records but the scheduling workflow requires review in Dynamics 365 Field Service or a Power Apps canvas app.

Migration approach

Six steps for a successful improveit 360 to Microsoft Dynamics 365 Sales data migration

  1. Validate Dynamics 365 Sales schema before migration

    Before any data moves, your Dynamics 365 admin (or our team) creates the custom fields, pick-list values, and form layouts needed for Improveit 360 data. We deliver a pre-migration schema setup plan that specifies exactly which custom fields to create (new_ProjectPhase, new_ContractType, new_JobCostingBudget, new_JobCostingActual), their types, and which entities they belong to. The schema must be validated and published in Dynamics 365 before field-level mapping and test migration runs.

  2. Resolve Improveit 360 owners to Dynamics 365 users

    We match Improveit 360 owner records to Dynamics 365 Sales users by email address. All matched owners receive valid OwnerId lookups on migrated records. Owners with no matching Dynamics user are flagged with a pre-migration report — your team either invites them to Dynamics 365 first or assigns their records to a designated fallback owner. No record commits to Dynamics without a valid owner assignment.

  3. Migrate accounts before contacts, opportunities, and quotes

    Dynamics 365 Sales requires parent Account records before Contact records (via the parentcustomerid lookup) and before Opportunity records (via the customerid lookup). We sequence the migration so Account records land first, then Contacts and Leads, then Opportunities and Quotes. Quote line items are transformed and loaded after their parent Quote records. This foreign-key ordering ensures referential integrity from the first record committed.

  4. Run a sample migration with field-level validation

    A representative slice of records migrates first — typically 100–500 records covering leads, contacts, accounts, opportunities, quotes, and a sample of activities. We generate a field-level diff between Improveit 360 and Dynamics 365 so you can verify custom field mapping (project phases, contract types, job costing), quote line-item transformation, owner resolution, and appointment scheduling translation before the full run commits.

  5. Execute full migration with delta-pickup window

    The full migration runs against Dynamics 365 Sales via the Dataverse API. A delta-pickup window (typically 24–48 hours) captures any records created or modified in Improveit 360 during the cutover. All operations are logged to an audit trail, and one-click rollback is available if reconciliation identifies record count or field-level discrepancies post-migration. Reports and dashboards do not migrate — those are rebuilt separately in Dynamics 365 reporting tools.

Platform deep dives

Context on both ends of the pair

improveit 360 logo

improveit 360

Source

Strengths

  • All-in-one CRM, quoting, scheduling, and job costing purpose-built for remodelers and replacement contractors.
  • Automated activity logging, duplicate prevention, and lead scoring built into the sales workflow.
  • Multi-location and franchise support with consistent data structures across branches.
  • Integrated production grid and project templates streamline field-to-office coordination.
  • Strong customer success reputation in the home improvement vertical with long-tenured accounts.

Weaknesses

  • No documented public API limits programmatic access and complicates automated migrations.
  • Steep onboarding curve; the platform is designed for teams of 15+, making it inaccessible for smaller contractors.
  • Interface complexity has a steep learning curve reported by non-technical office staff.
  • Custom reports and dashboards require technical knowledge to configure and maintain.
Microsoft Dynamics 365 Sales  logo

Microsoft Dynamics 365 Sales

Destination

Strengths

  • Native integration with Microsoft 365, Teams, Outlook, and SharePoint for unified productivity workflow
  • Unlimited custom tables and complex workflows on Enterprise tier enable deep customization for complex sales processes
  • AI-driven predictive analytics and deal intelligence on Enterprise and Premium tiers help sales teams prioritize pipeline
  • Dataverse unified data layer provides a consistent API and data model across all Dynamics 365 and Power Platform apps
  • Strong security model with Field-Level Security and Record Ownership rules for governance-conscious enterprises

Weaknesses

  • Sales Professional tier caps custom tables at 15, creating a migration ceiling for highly customized SMB environments
  • October 2024 pricing increases of $15 per user across all tiers apply to existing customers upon renewal
  • Implementation typically requires costly certified partners, adding 30–50% to total project cost
  • Updates and platform releases can disrupt customizations and plugins, requiring regression testing after each wave
  • Non-Microsoft integrations require additional configuration or middleware, limiting flexibility for heterogeneous tech stacks

Complexity grading

How hard is this migration?

Standard CRM migration. 2 of 8 objects need a mapping; the rest are 1:1.

B

Overall complexity

Standard migration

Derived from compatibility, mapping clarity, API constraints, and data volume across improveit 360 and Microsoft Dynamics 365 Sales .

  • Object compatibility

    B

    2 of 8 objects need a mapping; the rest are 1:1.

  • Field mapping clarity

    C

    Field mapping is derived from defaults — final spec confirmed during the sample migration.

  • Timeline complexity

    B

    8-object category — typical timelines run 2–7 days end-to-end.

  • API constraints

    B

    improveit 360: Not publicly documented.

  • Data volume sensitivity

    B

    improveit 360 doesn't expose a bulk API — REST + parallelization used for high-volume runs.

Estimator

Estimate your improveit 360 to Microsoft Dynamics 365 Sales migration cost

Rule-based pricing — no per-record fees, no manual quotes. Migrations over 2M records are scoped individually.

Step 1

What are you migrating?

Pick a category, then your source and destination platforms.

Category

FAQ

Frequently asked questions about improveit 360 to Microsoft Dynamics 365 Sales data migrations

Answers to the questions buyers ask most during improveit 360 to Microsoft Dynamics 365 Sales migration scoping. Not seeing yours? Book a call.

Can't find your answer?

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Book a free 30 minute consultation

Most Improveit 360 to Dynamics 365 Sales migrations complete in 48–72 hours of clock time for under 50,000 records. Larger setups with 500,000+ records, complex quote data, or heavy custom field usage extend to 5–7 days. Pre-migration schema setup (custom field creation) adds 1–3 days before the migration run. Quote line-item transformation and owner resolution are the longest planning steps.

Adjacent paths

Related migrations to explore

Ready when you are

Move from improveit 360.
Land in Microsoft Dynamics 365 Sales , intact.

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Accuracy guarantee Rollback included Quote in 1 business day