CRM migration
Field-level mapping, validation, and rollback between Force24 and HubSpot. We move data and schema; workflows are rebuilt natively in HubSpot.
Force24
Source
HubSpot
Destination
Compatibility
12 of 12
objects map 1:1 between Force24 and HubSpot.
Complexity
BStandard
Timeline
48–72 hours
Overview
Force24 and HubSpot CRM share a Contact-centric data model, which simplifies the primary record mapping. Contacts, companies, and contact properties migrate directly. The key differences are Force24's campaign-and-journey architecture versus HubSpot's deal pipelines and lifecycle-stage model. Force24 journeys, automations, and smart-list rules do not have native HubSpot equivalents — FlitStack exports the configuration definitions so your HubSpot admin can rebuild them. Force24 lead scores, tags, and custom objects map to HubSpot custom properties and custom objects, with association links restructured to fit HubSpot's object graph. We sequence the migration Contacts first, then Companies, then Deals — resolving owner references by email match against HubSpot users. A delta-pickup window of 24–48 hours captures any Force24 records modified during cutover before you flip to HubSpot as your system of record. The migration runs via Force24's REST API export and HubSpot's Contacts and Companies APIs, with bulk operations used where the API supports them.
Every standard and custom field arrives verified.
AI proposes the map; you confirm before any record moves.
Parent–child, lookups, and ownership stay linked.
Calls, emails, meetings — with original timestamps.
Documents, uploads, and inline notes move with the record.
Why teams make this switch
Leaving
What's pushing teams away
Choosing
What's pulling them in
Object mapping
Each row shows how a Force24 object lands in HubSpot, including any object-level transformations, lookup resolution, or schema-design dependencies.
Typical mapping — final map is confirmed during the sample migration step.
Force24
Contact
HubSpot
Contact
1:1Force24 contacts map 1:1 to HubSpot contacts. HubSpot's contact model uses a flat property list — Force24 contact fields migrate as HubSpot contact properties. Primary company association maps to HubSpot's primary company link; additional company associations surface as secondary company links.
Force24
Company
HubSpot
Company
1:1Force24 companies map directly to HubSpot companies, including standard fields such as name, domain, phone, industry, and number of employees. Parent‑child hierarchies in Force24 translate to HubSpot's parent company field, with the top‑most company becoming the root. When a Force24 contact links to multiple companies, we keep the primary association as HubSpot's primary company and add secondary links for the relationships; duplicate company names are flagged for review.
Force24
Campaign / Journey
HubSpot
Workflow (rebuild reference)
1:1Force24 journeys and campaign automation rules have no native HubSpot equivalent. FlitStack exports the complete journey configuration — triggers, conditions, and action steps — as a structured JSON reference document. Your HubSpot admin uses this to rebuild the logic in HubSpot workflows.
Force24
Lead Score
HubSpot
Custom property on Contact
1:1Force24 calculates lead scores using behavioral and demographic scoring rules. HubSpot has no native lead-score field. We preserve the current Force24 score value as a custom number property (Lead_Score__c) on each HubSpot contact — the score at migration time is preserved for reporting continuity.
Force24
Smart List / Segment
HubSpot
HubSpot list (rebuild reference)
1:1Force24 automated smart lists and segmentation rules define dynamic contact groups. HubSpot lists serve a similar function but operate differently. FlitStack exports the filter logic (field conditions, operators, and values) so your team can recreate the segments as HubSpot static or active lists.
Force24
Email Engagement Record
HubSpot
Engagement / Note
1:1Force24 tracks email opens, clicks, and send history linked to contacts. HubSpot stores these as engagement timeline entries. We migrate the engagement record summary as a HubSpot note with the engagement type, timestamp, and outcome (opened/clicked/bounced) so the activity history is visible on the contact timeline.
Force24
Custom Object (e.g., Booking)
HubSpot
Custom Object
1:1Force24 custom objects (Enterprise tier) storing entities like bookings or product references map 1:1 to HubSpot custom objects. The custom object fields migrate as HubSpot custom properties. N:1 links to contacts map as HubSpot custom object associations; N:N links require a HubSpot junction custom object.
Force24
Tag
HubSpot
Custom property on Contact
1:1Force24 tags label contacts with descriptive values like industry segment or source campaign. HubSpot has no native tag field. We map tags to a HubSpot multi-select custom property (Contact_Tags__c) or split each significant tag into its own boolean custom property — your admin chooses the structure during planning.
Force24
Owner
HubSpot
HubSpot User / Owner
1:1Force24 owner IDs link to the user or team responsible for a contact or deal. HubSpot owners are HubSpot user records. We resolve Force24 owner IDs by email match against the HubSpot user list. Unresolved owners are flagged before migration so your team can either invite them to HubSpot or reassign their records to a fallback owner.
Force24
Form Submission
HubSpot
Contact property + note
1:1Force24 captures form submissions as contact records with source and submission metadata. HubSpot stores form submissions as contact properties and engagement events. We migrate the form identifier and submission timestamp as HubSpot contact properties, and include the submission details as a note on the contact.
Force24
Lifecycle Stage
HubSpot
Custom property on Contact
1:1Force24 records lifecycle or engagement stage as a contact property. HubSpot's lifecycle_stage property exists natively but may not match Force24's stage labels. If Force24 uses a custom stage model, we map it to a HubSpot custom pick-list property (Lifecycle_Stage_Source__c) to preserve the original values.
Force24
Marketing Contact Flag
HubSpot
Custom property on Contact
1:1Force24 tracks marketing contact status (opted-in, consented, etc.) as a contact property. HubSpot's marketing contact flag is a billing and compliance distinction separate from CRM properties. We preserve the Force24 marketing flag as a boolean custom property (Marketing_Contact_Flag__c) for reference and compliance records.
| Force24 | HubSpot | Compatibility | |
|---|---|---|---|
| Contact | Contact1:1 | Fully supported | |
| Company | Company1:1 | Fully supported | |
| Campaign / Journey | Workflow (rebuild reference)1:1 | Fully supported | |
| Lead Score | Custom property on Contact1:1 | Fully supported | |
| Smart List / Segment | HubSpot list (rebuild reference)1:1 | Fully supported | |
| Email Engagement Record | Engagement / Note1:1 | Fully supported | |
| Custom Object (e.g., Booking) | Custom Object1:1 | Fully supported | |
| Tag | Custom property on Contact1:1 | Fully supported | |
| Owner | HubSpot User / Owner1:1 | Fully supported | |
| Form Submission | Contact property + note1:1 | Fully supported | |
| Lifecycle Stage | Custom property on Contact1:1 | Fully supported | |
| Marketing Contact Flag | Custom property on Contact1:1 | Fully supported |
Gotchas + challenges
Platform-specific issues from each side, plus the pair-specific challenges that don't show up on either platform's page on its own.
Force24 gotchas
Custom Objects require account manager activation
Journey automation logic is not portable
Contact and email allowances are tier-gated
Smart List filter logic requires re-implementation
API endpoints for Custom Objects are non-standard
HubSpot gotchas
Marketing Contacts billing model is migration-critical
Feature tier gating is not visible until onboarding
Mandatory onboarding fees inflate year-one cost
HubSpot CSV importer cannot migrate engagements or attachments
Custom objects require Enterprise and a pre-existing schema
Pair-specific challenges
Migration approach
Export Force24 schema and configuration reference
FlitStack connects to Force24 via API and extracts the complete object schema — all contact properties, company properties, deal fields, custom object definitions, and any active journey or automation configurations. We also export journey and smart-list definitions as structured JSON. This export establishes the field inventory that drives the mapping plan and the rebuild reference your HubSpot admin will use for workflow reconstruction.
Map Force24 properties to HubSpot properties and create custom fields
During this phase we compare Force24's complete field inventory against HubSpot's standard contact, company, deal, and custom object properties. Where a Force24 property has no direct HubSpot counterpart, we create a custom property (for example, lead_score__c, contact_tags__c, Lifecycle_Stage_Source__c) and record the mapping in the field‑mapping plan. Any N:N contact‑to‑company links identified in Force24 are flagged, and we agree with your team on a primary‑company assignment rule before the migration runs. This step also includes value‑mapping for pick‑list fields, so Force24 enumerations translate correctly into HubSpot option sets.
Resolve owners by email match against HubSpot users
Force24 owner IDs are resolved by matching the owner's email address against your HubSpot user list. Any Force24 owners without a corresponding HubSpot user are flagged in a pre-migration report. Your team either invites those users to HubSpot or assigns their Force24 records to a fallback HubSpot owner before the migration date. No record lands in HubSpot without a resolved owner.
Run a sample migration with field-level diff
Before committing the entire dataset, we migrate a representative sample—typically 100–500 records covering contacts, companies, deals, and any custom object instances—to HubSpot. After the sample loads, we generate a field‑level diff that shows the original Force24 value side‑by‑side with the resulting HubSpot property. This diff lets you confirm that custom fields were created correctly, that pick‑list values mapped as intended, and that owner resolution produced valid HubSpot owner IDs. Any discrepancies highlighted are corrected in the mapping plan before the full run begins.
Execute full migration with delta-pickup window
With the mapping verified, we execute the full record set migration to HubSpot. The process runs through Force24's REST API export and HubSpot's bulk Contacts, Companies, and Deals APIs, loading records in batches to stay within API rate limits. Throughout the cutover window—normally 24–48 hours—your team can continue entering or updating data in Force24. A delta‑pickup phase follows the initial load, capturing any records created or modified after the first sync, so HubSpot reflects the final state of Force24 at go‑live. An audit log records every operation, and a one‑click rollback option is available if reconciliation uncovers unexpected discrepancies.
Platform deep dives
Force24
Source
Strengths
Weaknesses
HubSpot
Destination
Strengths
Weaknesses
Complexity grading
Standard CRM migration. 1 of 8 objects need a mapping; the rest are 1:1.
Overall complexity
Standard migration
Derived from compatibility, mapping clarity, API constraints, and data volume across Force24 and HubSpot.
Object compatibility
1 of 8 objects need a mapping; the rest are 1:1.
Field mapping clarity
Field mapping is derived from defaults — final spec confirmed during the sample migration.
Timeline complexity
8-object category — typical timelines run 2–7 days end-to-end.
API constraints
Force24: Not publicly documented.
Data volume sensitivity
Force24 doesn't expose a bulk API — REST + parallelization used for high-volume runs.
Estimator
Rule-based pricing — no per-record fees, no manual quotes. Migrations over 2M records are scoped individually.
Step 1
Pick a category, then your source and destination platforms.
Category
FAQ
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