CRM migration

Migrate from Getfly CRM to Odoo CRM

Field-level mapping, validation, and rollback between Getfly CRM and Odoo CRM. We move data and schema; workflows are rebuilt natively in Odoo CRM.

Getfly CRM logo

Getfly CRM

Source

Odoo CRM

Destination

Odoo CRM logo

Compatibility

69%

9 of 13

objects map 1:1 between Getfly CRM and Odoo CRM.

Complexity

BStandard

Timeline

4-6 weeks

Rollback included Accuracy guarantee Field-level validation

Overview

What this migration involves

Moving from Getfly CRM to Odoo CRM restructures your data model around a different philosophy. Getfly organizes contacts under customer Accounts with an integrated calling stack and marketing automation scoped to Vietnamese SME workflows. Odoo separates People (Contacts) from Organizations (Companies), imports Leads before converting them to Opportunities, and provides a modular ERP stack where CRM is one of many installable apps. We resolve the Account-to-Contact-Company split during scoping, map Getfly pipeline stages to Odoo stages, and preserve call log recording URLs by downloading and re-hosting them in Odoo's attachment storage. Workflow automations built within Getfly do not export; we document the full automation topology during discovery so your admin can rebuild equivalent rules in Odoo Studio. Integrated PABX calling is a Getfly-specific feature that maps partially to Odoo's VoIP module, and KPI dashboards require rebuild as Odoo reports.

Field-level fidelity

Every standard and custom field arrives verified.

Schema-aware mapping

AI proposes the map; you confirm before any record moves.

Relationships preserved

Parent–child, lookups, and ownership stay linked.

Full activity history

Calls, emails, meetings — with original timestamps.

Attachments & notes

Documents, uploads, and inline notes move with the record.

Why teams make this switch

Two sides of the same decision

Leaving

Getfly CRM logo

Getfly CRM

What's pushing teams away

  • Scaling businesses report that Getfly's feature set plateaus relative to their growth needs, particularly when comparing pipeline customization and advanced analytics to platforms like HubSpot or Pipedrive.
  • International expansion requirements create friction for companies outgrowing a Vietnam-centric CRM, as English-language documentation, multilingual support, and global compliance features are limited.
  • The platform's visual workflow builder lacks the expressiveness of competing tools, leading customers with complex automation requirements to seek alternatives where logic is easier to author and debug.

Choosing

Odoo CRM logo

Odoo CRM

What's pulling them in

  • Teams choose Odoo CRM for its modular architecture — one base install with one-click app additions means they can adopt CRM alone and add accounting, inventory, or sales later as the business grows.
  • Small businesses pick Odoo because the Community edition is free and open-source, with no per-user or contact limits, allowing full evaluation before committing to a paid Enterprise tier.
  • The drag-and-drop Kanban pipeline and AI lead scoring are highlighted across G2 reviews as concrete features that make lead management faster and more visual than spreadsheet-based workflows.
  • Odoo's native integration with email, live chat, SMS, VoIP, and WhatsApp means inbound leads from multiple channels feed into a single pipeline without third-party middleware.
  • Companies in retail, supply chain, and construction value that Odoo's CRM module shares the same PostgreSQL database and UI as its ERP modules, eliminating data silos between sales and operations.

Object mapping

How Getfly CRM objects map to Odoo CRM

Each row shows how a Getfly CRM object lands in Odoo CRM, including any object-level transformations, lookup resolution, or schema-design dependencies.

Typical mapping — final map is confirmed during the sample migration step.

Getfly CRM

Account (Customer)

maps to

Odoo CRM

Company (res.partner is_company=True) + Contact (res.partner is_company=False)

1:many
Fully supported

Getfly Accounts with a single primary contact map to an Odoo Company (res.partner with is_company=True) plus a Contact record (is_company=False) linked via parent_id. Getfly Accounts with multiple linked Contacts generate one Company record and multiple Contact records, each with parent_id pointing to the Company. The Account name becomes the Company name; the primary contact's name, email, and phone populate the Contact record. We flag accounts with no contact records during extraction for admin review before insert.

Getfly CRM

Contact (within Account)

maps to

Odoo CRM

Contact (res.partner is_company=False)

1:1
Fully supported

Getfly's secondary contact fields map to Odoo Contact records with parent_id pointing to the Company res.partner. Email, phone, mobile, and address fields map directly. Role or title fields map to res.partner.function. Any contact-level custom fields migrate to custom res.partner fields created in Odoo Technical Settings before import.

Getfly CRM

Pipeline Stages

maps to

Odoo CRM

CRM Stage (crm.stage)

lossy
Mapping required

Getfly's configurable pipeline stages map to Odoo CRM Stage records scoped by team_id. Stage order, name, and probability percentage migrate to stage_id.sequence, stage_id.name, and stage_id.onchange_stage_probability. Odoo requires at least one Stage per CRM Team; we create the Stage records before any Opportunity import so the foreign key is satisfied.

Getfly CRM

Deal

maps to

Odoo CRM

Opportunity (crm.lead)

1:1
Fully supported

Getfly Deals map to Odoo CRM Lead (crm.lead) in opportunity state. Deal name becomes crm.lead.name, deal amount becomes crm.lead.planned_revenue, and dealstage maps to stage_id via the stage name match. Contact_id and company_id (res.partner) are resolved via email and name lookup before the Opportunity insert. Lost or won state migrates as stage_id on the corresponding closed stage.

Getfly CRM

Product

maps to

Odoo CRM

Product Template (product.template) + Product Variant (product.product)

1:1
Fully supported

Getfly Products map to Odoo product.template records. SKU, name, list_price, and standard_price migrate directly. Getfly custom_fields stored as nested objects on Products flatten into custom product.template fields that we create in Odoo Technical Settings before import. Variant management follows Odoo's standard: if Getfly has no variants, we create a single product.template with product_variant_ids containing one product.product.

Getfly CRM

Activity: Task

maps to

Odoo CRM

Task (project.task)

1:1
Fully supported

Getfly Activity records of type Task map to Odoo project.task. Subject, description, date, assigned user, and linked account are preserved. activity_type = task maps to project.task with kanban_state = open. Completed tasks map with kanban_state = done and write_date reflecting the completion timestamp.

Getfly CRM

Activity: Call

maps to

Odoo CRM

Task (project.task with subtype note)

1:1
Fully supported

Getfly PABX call records map to Odoo project.task records with a note subtype to preserve call direction, duration, and disposition in custom fields. The original Getfly recording URL is downloaded during the extract phase and re-uploaded as an ir.attachment linked to the task. If the destination Odoo instance does not have the VoIP module, call recordings are stored as generic attachments with a naming convention reflecting the call date and duration.

Getfly CRM

Activity: Meeting

maps to

Odoo CRM

Calendar Event (calendar.event)

1:1
Fully supported

Getfly Activity records of type Meeting map to Odoo calendar.event. Start datetime, end datetime, subject, description, and attendee list (linked contacts) migrate to calendar.event and calendar.attendee records respectively. Meeting location maps to calendar.event.location.

Getfly CRM

Workflow Automations

maps to

Odoo CRM

Server Actions (base.automation) / Automated Actions

lossy
Not supported

Getfly workflow rules are not exportable via API and do not migrate. We document every active Getfly automation during discovery using a workflow audit questionnaire completed by the customer before migration kickoff. The output is a written inventory with trigger type, conditions, actions, and recommended Odoo base.automation or Studio action equivalent. The customer's Odoo admin or an Odoo partner rebuilds the automations post-migration.

Getfly CRM

Custom Fields (Account/Product level)

maps to

Odoo CRM

Custom Fields (res.partner / product.template)

lossy
Fully supported

Getfly custom fields vary per customer and are discovered by sampling Account and Product records since Getfly has no schema registry endpoint. We instruct the customer to run a full field audit from Getfly's admin panel before migration kickoff. Each discovered custom field maps to an Odoo custom field (created in Settings > Technical > Fields) with a compatible type (char, text, float, integer, selection, many2one, date) before the data import phase begins.

Getfly CRM

User / Owner

maps to

Odoo CRM

User (res.users)

1:1
Fully supported

Getfly Users map to Odoo res.users. We resolve by email match. Any Getfly Owner without a matching Odoo res.users is held in a reconciliation queue; the customer's Odoo admin provisions missing users before the Opportunity and Activity import phases run because OwnerId (user_id) is required on crm.lead and project.task.

Getfly CRM

Campaign

maps to

Odoo CRM

CRM Team + Tag (ir.model.data)

1:1
Fully supported

Getfly marketing Campaigns (name, start/end dates, linked accounts) map to Odoo CRM Tags applied to the relevant Contact and Opportunity records. Campaign membership is preserved as tag names matching the Getfly campaign. If the customer uses Odoo's full CRM module with Team, each Campaign maps to a CRM Team with its own Stage pipeline.

Getfly CRM

Attachment

maps to

Odoo CRM

Attachment (ir.attachment)

1:1
Fully supported

Attachments associated with Getfly Accounts or Products are referenced by URL in the API. We download each file to local storage during export, preserving the original filename and MIME type, then re-upload to Odoo as ir.attachment records linked to the corresponding res.partner or product.template via res_model and res_id. This prevents broken attachment links post-migration.

Gotchas + challenges

What specifically takes care here

Platform-specific issues from each side, plus the pair-specific challenges that don't show up on either platform's page on its own.

Getfly CRM logo

Getfly CRM gotchas

High

Workflow automations are not exportable via API

Medium

API requires X-API-KEY with subdomain-scoped access

Medium

Custom field schemas vary per customer with no registry endpoint

Low

PABX call recordings are URL-referenced only

Low

No public pricing page requires direct sales inquiry

Odoo CRM logo

Odoo CRM gotchas

High

Odoo.sh version gating blocks assisted migrations from trial

High

Enterprise modules fail to install on Community after database restore

Medium

Custom module view inheritance breaks between Odoo major versions

Medium

Custom fields risk losing their application context on Community

Low

API access for Community is gated behind the Custom Plan

Pair-specific challenges

  • Getfly workflow automations have no export mechanism

    Getfly stores workflow rules as internal platform configuration with no public API endpoint. Any automation logic—triggers, conditions, CRM actions, or delays—is inaccessible to programmatic extraction. We cannot migrate automations as code. During the discovery call we provide a workflow audit questionnaire that the customer completes before migration begins, cataloging every active Getfly automation with its trigger, conditions, and actions. The output is a written inventory document with recommended Odoo base.automation equivalents that the customer's Odoo admin or a certified Odoo partner rebuilds post-migration. Skipping this step means the automation layer is silently lost at cutover.

  • Getfly custom field schemas require manual field audit

    Getfly does not publish a field schema endpoint that lists all active custom fields for an account. We discover custom fields by sampling Account and Product records during export, which may miss rarely-used or conditional fields. We mitigate this by instructing the customer to export a full field list from Getfly's admin panel before migration kickoff. All discovered custom fields must be pre-created in Odoo Settings > Technical > Fields with matching types before data import; importing into a non-existent custom field silently drops that column.

  • Getfly PABX call recording URLs are not stable assets

    Getfly's integrated PABX returns call recordings as signed or time-limited URL references, not as downloadable file assets. The URL may expire or become inaccessible after the CRM subscription ends. We download all referenced recordings at export time and store them locally. We then re-upload them as ir.attachment records linked to the corresponding task in Odoo. If the destination Odoo instance will use a different VoIP provider post-migration, recording continuity must be scoped explicitly during discovery so we can plan re-hosting accordingly.

  • Odoo CRM Lead-to-Opportunity conversion requires admin decision

    Odoo CRM distinguishes between CRM Lead (crm.lead with type='lead') and Opportunity (crm.lead with type='opportunity'). Getfly has no separate Lead object; all records are pipeline Deals. We can import Getfly Deals directly as Odoo Opportunities (type='opportunity') bypassing the Lead stage, or import as Leads for admin qualification review before conversion. The choice affects stage probability, sales team assignment, and reporting. We define the import strategy during scoping, and it is applied consistently across all Deal records during migration.

Migration approach

Six steps for a successful Getfly CRM to Odoo CRM data migration

  1. Discovery and API key provisioning

    We audit the Getfly account via the X-API-KEY scoped to the customer's subdomain. We extract a full record census: Account count, Contact count, Product count, Deal count by stage, Activity count by type, Campaign count, User roster, and a sample of 50 Account records to identify active custom field names and types. We also distribute the workflow audit questionnaire at this stage so the customer has time to complete it before migration begins. The discovery output is a written scope document with record counts, field mapping draft, and automation inventory template.

  2. Odoo schema design and field provisioning

    We design the destination Odoo schema before any data moves. This includes creating custom fields on res.partner (for Contacts and Companies) and product.template using Odoo Technical Settings, configuring CRM Teams and Stages (one Stage per team with probability percentages matching Getfly stage probabilities), and designing the Account-to-Company-Contact split rule based on the customer's Getfly Account structure. Schema changes deploy into an Odoo staging or sandbox database first for validation. Odoo Community self-host migrations require us to coordinate schema deployment with the customer's hosting infrastructure team.

  3. Sandbox migration and record reconciliation

    We run a full migration into an Odoo staging database using a representative subset of production data. The customer's RevOps lead reconciles record counts in Odoo against the source census (Accounts vs Companies+Contacts, Deals vs Opportunities, Activities vs Tasks+Events), spot-checks 25-50 records for field-level accuracy, and validates that custom fields populated correctly. Any mapping corrections, missing field creation, or stage configuration adjustments happen at this stage. The customer signs off on the staging result before production migration begins.

  4. Owner reconciliation and user provisioning

    We extract every distinct Getfly Owner referenced on Accounts, Deals, and Activities and match by email against the destination Odoo res.users table. Owners without a matching Odoo user go to a reconciliation queue. The customer's Odoo admin provisions any missing Odoo users and sets their access rights. Migration cannot proceed to the Activity import phase without this step because project.task.user_id and crm.lead.user_id are required fields that must resolve to a valid res.users record.

  5. Production migration in dependency order

    We run production migration in record-dependency order: res.users provisioning validation, Companies (res.partner is_company=True from Getfly Accounts), Contacts (res.partner is_company=False from Getfly Account contacts), product.template records (with custom field population), crm.stage records per team, crm.lead records as Opportunities (with stage_id, company_id, and user_id resolved), project.task for Tasks and Calls (with call recording ir.attachment download-and-re-upload in the same batch), calendar.event for Meetings, ir.attachment for generic file attachments, and CRM Tags for Campaign membership. Each phase emits a row-count reconciliation report before the next phase begins.

  6. Cutover, delta sync, and automation handoff

    We freeze Getfly writes during the cutover window, run a final delta migration of any records created or modified during the migration window, then set Odoo as the system of record. We deliver the workflow automation inventory document to the customer's admin team with Odoo base.automation recommendations per rule. We support a one-week hypercare window where we resolve any data quality issues raised by the customer's team. We do not rebuild Getfly automations as Odoo base.automation inside the migration scope; that is a separate engagement scoped with an Odoo certified partner or the customer's internal admin.

Platform deep dives

Context on both ends of the pair

Getfly CRM logo

Getfly CRM

Source

Strengths

  • 14 years of continuous operation with 6000+ SME customers validates long-term viability in the Vietnam market.
  • Mobile-first architecture with full feature parity between web and native apps suits distributed sales teams.
  • Subscription-based pricing with a 30-day free trial provides predictable cost planning and low-risk evaluation.
  • Integrated calling (PABX), KPI tracking, and marketing automation reduce the need for multiple separate tools.
  • Customer-specific subdomain architecture allows white-label deployments for resellers.

Weaknesses

  • Limited documented presence in English-language review ecosystems makes independent quality assessment difficult for international buyers.
  • API rate limits and bulk export capabilities are not publicly documented, requiring direct inquiry to Getfly engineering.
  • No evidence of third-party security certifications (SOC 2, ISO 27001), which may block enterprises with strict compliance requirements.
  • The platform's feature set is anchored to Vietnamese SME workflows and may not map cleanly to international business processes.
Odoo CRM logo

Odoo CRM

Destination

Strengths

  • Modular open-source architecture lets teams start with CRM and add ERP apps as needs grow, all sharing one PostgreSQL database.
  • Free Community edition with no contact limits and full source code access means zero licensing cost for evaluation and small deployments.
  • Drag-and-drop Kanban pipeline with AI lead scoring gives a visual, prioritized view of the sales funnel without requiring custom configuration.
  • Native integrations with email, live chat, SMS, VoIP, WhatsApp, and social media feed all inbound leads into a single unified inbox.
  • Active Odoo Community Association (OCA) maintains dozens of community-maintained modules on GitHub for extended functionality.

Weaknesses

  • Gmail and email integration reliability is a recurring complaint — threads drop and conversations scatter across inboxes, disrupting sales team workflows.
  • Enterprise edition pricing stacks quickly: multiple apps at per-user rates ($25–$50/user/month) plus Odoo.sh hosting costs more than many SMBs anticipate.
  • Setup and configuration complexity increases significantly once custom fields, automation rules, and multiple installed modules are in play.
  • Odoo.sh trial databases run on a version (e.g., 18.3) that is not directly migratable to Odoo.sh, blocking the assisted migration path Odoo advertises.
  • Version upgrades between major Odoo releases (e.g., 17→18) frequently break custom module view definitions and XPath expressions, requiring manual remediation.

Complexity grading

How hard is this migration?

Standard CRM migration. 1 of 8 objects need a mapping; the rest are 1:1.

B

Overall complexity

Standard migration

Derived from compatibility, mapping clarity, API constraints, and data volume across Getfly CRM and Odoo CRM.

  • Object compatibility

    B

    1 of 8 objects need a mapping; the rest are 1:1.

  • Field mapping clarity

    C

    Field mapping is derived from defaults — final spec confirmed during the sample migration.

  • Timeline complexity

    B

    8-object category — typical timelines run 2–7 days end-to-end.

  • API constraints

    B

    Getfly CRM: Not publicly documented — direct inquiry to Getfly engineering required.

  • Data volume sensitivity

    B

    Getfly CRM doesn't expose a bulk API — REST + parallelization used for high-volume runs.

Estimator

Estimate your Getfly CRM to Odoo CRM migration cost

Rule-based pricing — no per-record fees, no manual quotes. Migrations over 2M records are scoped individually.

Step 1

What are you migrating?

Pick a category, then your source and destination platforms.

Category

FAQ

Frequently asked questions about Getfly CRM to Odoo CRM data migrations

Answers to the questions buyers ask most during Getfly CRM to Odoo CRM migration scoping. Not seeing yours? Book a call.

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Most Getfly to Odoo migrations land between four and six weeks for accounts under 20,000 Accounts and 3,000 Deals with no complex custom field schemas. Migrations with multiple pipelines, large activity histories (over 200,000 activity records), many custom fields, or Odoo Community self-hosted destinations move to ten to fourteen weeks because of XML-RPC batch chunking, attachment download and re-upload scope, and the Account-to-Company-Contact reconciliation work. Timeline is also influenced by how quickly the customer completes the workflow audit questionnaire and provisions Odoo users for owner reconciliation.

Adjacent paths

Related migrations to explore

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