CRM

Migrate your Empire SUITE data

Tax-focused project accounting and time-tracking CRM for professional services firms. Provides Empire TIME and related modules for billing, compliance, and workforce management.

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In its favor

Why people choose Empire SUITE

The signal that keeps Empire SUITE on the shortlist. Sourced from G2, Capterra, and customer scoping calls.

Empire TIME provides integrated time tracking as part of a unified project-accounting suite, eliminating the need for separate time-tracking software.

Custom security roles allow fine-grained access control per employee, appealing to firms with strict compliance requirements.

The project-accounting focus aligns billing, time, and staff data in one system, reducing reconciliation overhead for services firms.

Multi-module design means firms can manage time, projects, and billing within a single vendor relationship rather than stitching together point solutions.

Steep learning curve for new staff, particularly around the interaction between time-tracking, billing, and security role configuration.

Custom field-based security can be difficult to audit and maintain, leading to access inconsistencies as the team grows.

Limited API documentation makes it hard to integrate Empire SUITE with modern analytics or document-management tools.

Deployment-specific customizations make switching vendors costly, as role and field configurations do not transfer easily.

Reasons to switch

Why people leave Empire SUITE

The recurring reasons buyers give for replacing Empire SUITE. Presented as facts, not knocks.

Platform scorecard

Strengths, weaknesses, and where Empire SUITE fits

Grades across six dimensions, plus a SWOT-style view of where the platform shines and where it falls short.

SWOT — strengths, weaknesses, and use-case fit

Strengths

Integrated project-accounting, time-tracking, and billing within one suite.Custom security roles with field-level permission granularity.Designed for professional services and compliance-sensitive industries.

Weaknesses

API and integration capabilities are not well-documented publicly.Custom fields and roles are deployment-specific, creating migration complexity.Limited third-party ecosystem compared to major CRM platforms.

Where it works

Mid-sized professional services firms (20–100 staff) requiring integrated project-accounting, time-tracking, and client billing within a single system without point solution overhead.US-based tax and accounting firms with strict compliance mandates, where custom security roles and field-level permissions satisfy auditor and regulatory requirements.Organizations whose workflows center on billable time entry and project-based client billing reconciliation, rather than on marketing or sales pipeline management.Firms already using Empire TIME modules who want to consolidate within the Empire SUITE ecosystem rather than manage separate time-tracking and accounting tools.Professional services teams where deployment-specific customizations and vendor lock-in are acceptable trade-offs for deep compliance and security controls.

Where it struggles

Small professional services teams (under 10 staff) who find the platform overwhelming and lack dedicated IT resources to manage custom role configuration.Organizations that require modern API integrations with analytics platforms, document-management tools, or contemporary SaaS stacks due to limited and poorly documented API capabilities.Companies evaluating switching vendors, because deployment-specific custom fields and security roles do not transfer and create substantial migration costs.Startups and SMBs seeking a straightforward CRM for sales pipeline management rather than project-accounting and time-based billing.Firms that depend on a broad third-party ecosystem of plugins, add-ons, and complementary tools, which Empire SUITE does not offer.

Pricing tiers

Empire SUITE pricing overview

Pricing is not publicly documented on empiresuite.com. Based on available research, no specific tier structure or per-user pricing was identified. Prospective customers must contact WSG Systems directly for a quote.

Custom (sales-led)

Tier 1 of 1

Not publicly published

What's included

SaaS suite covering project lifecycle, time, expenses, and resource managementModules: Empire TIME, Empire TIME OFF, Empire CALENDAR, Empire RESOURCEMicrosoft Outlook integration via Empire CALENDAR for single point of entryDeployed in 40+ countriesPricing scoped per user count and active modules — contact empiresuite.com

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Pricing is informational. FlitStack AI does not bill on Empire SUITE's schedule — see our quote-based pricing →

What gets migrated

Empire SUITE object support

Object-by-object support for Empire SUITE migrations. Per-pair details surface during scoping.

Projects

Mapping required

Projects in Empire SUITE serve as the primary billing container. Custom fields on projects can define security roles, which we preserve during mapping. We flag any non-standard project types that may require custom field remapping at the destination.

Time Entries

Fully supported

Empire TIME is a standalone module within Empire SUITE. Time entries carry project associations, staff IDs, date ranges, and billable flags. We migrate these as a structured line-item set and preserve the project linkage.

Clients

Fully supported

Client records in Empire SUITE store billing addresses, contact information, and client-level metadata. We migrate all standard client fields and map any custom properties to destination equivalents.

Staff Records

Mapping required

Staff records include role assignments and custom security roles. Empire SUITE allows Custom Roles to be assigned from the Edit User page. We carry over role assignments but validate against the destination's role model since terminology can differ.

Billing Records

Mapping required

Billing records link to time entries and projects. Empire SUITE tracks billable vs. non-billable flags at the entry level. We preserve these flags and map billing statuses to destination conventions.

Custom Fields

Mapping required

Empire SUITE supports Custom Field-based security permissions that can vary significantly between deployments. We audit custom field names and types during scoping and build a field-level mapping table before import.

Security Roles

Mapping required

Custom Roles can be assigned to employees and are defined at the deployment level. Role definitions do not auto-translate between platforms, so we document the role structure and advise on manual recreation or equivalent mapping.

Attachments

Not in this platform

Empire SUITE's attachment storage is deployment-dependent and not always accessible via standard export. We do not migrate attachments unless a direct file export path is confirmed during scoping.

Gotchas

What to watch for in Empire SUITE migrations

Issues we've hit on past Empire SUITE migrations, tagged by severity. FlitStack AI handles every one — surfacing them up front because buyer engineering teams want to know.

High

Custom Field-based Security Permissions vary by deployment

Medium

Empire TIME module may have isolated data stores

High

No public API documentation found in research

How a Empire SUITE migration works

Four steps, Empire SUITE-specific

Connect

Not publicly documented on empiresuite.com. into Empire SUITE. Scopes limited to read-only on the data we move.

Map

We translate Empire SUITE-specific structures (custom fields, objects, value lists) to the destination's model.

Sample

Test with a 50–200 record subset to validate Empire SUITE quirks before production.

Migrate

Full migration with Empire SUITE rate-limit handling. Rollback available throughout.

FAQ

Empire SUITE migration FAQ

Answers to the questions buyers ask most during Empire SUITE migration scoping. Not seeing yours? Book a call.

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Walk through your Empire SUITE migration with a real engineer — 30 minutes, free, written quote within 24 hours.

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Most Empire SUITE migrations under 1M records finish in 48–72 hours end-to-end. Larger orgs with custom objects or buyer-side security review typically take 5–7 days.

Ready when you are

Migrate Empire SUITE.
Without the rebuild.

Free scoping call with a migration engineer. Tell us about your Empire SUITE setup and destination — written quote back within a business day.

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