CRM migration

Migrate from Empire SUITE to HubSpot

Field-level mapping, validation, and rollback between Empire SUITE and HubSpot. We move data and schema; workflows are rebuilt natively in HubSpot.

Empire SUITE logo

Empire SUITE

Source

HubSpot

Destination

HubSpot logo

Compatibility

91%

10 of 11

objects map 1:1 between Empire SUITE and HubSpot.

Complexity

BStandard

Timeline

2–3 weeks

Rollback included Accuracy guarantee Field-level validation

Overview

What this migration involves

Empire Suite is a project-accounting and job-costing platform built around Projects, Jobs, Phases, Cost Codes, and Time Entries. HubSpot is a CRM organized around Contacts, Companies, Deals, and Lifecycle Stages. The migration restructures financial and operational data from a project-centric model into a customer-centric model. We pull all standard Empire Suite entities via scoped read-only API access — projects, jobs, phases, cost codes, time entries, expenses, contacts, and users — plus any custom properties your team has added. Financial fields such as billing rates, cost per hour, and cost-code rollups have no native HubSpot equivalent, so we create custom fields (Cost_Code__c, Billing_Rate__c, Total_Job_Cost__c) and surface them on the migrated deal record. Phase hierarchies flatten to a single deal stage; parent-project links become custom lookup fields rather than a nested structure. A delta-pickup window of 48–72 hours captures records modified during cutover. We do not migrate workflows or automations — those must be rebuilt in HubSpot's workflow editor using our exported definition file as a reference. The migration uses the HubSpot Contacts API and v3 Objects API for deals, with owner resolution by email match against HubSpot user accounts.

Field-level fidelity

Every standard and custom field arrives verified.

Schema-aware mapping

AI proposes the map; you confirm before any record moves.

Relationships preserved

Parent–child, lookups, and ownership stay linked.

Full activity history

Calls, emails, meetings — with original timestamps.

Attachments & notes

Documents, uploads, and inline notes move with the record.

Why teams make this switch

Two sides of the same decision

Leaving

Empire SUITE logo

Empire SUITE

What's pushing teams away

  • Steep learning curve for new staff, particularly around the interaction between time-tracking, billing, and security role configuration.
  • Custom field-based security can be difficult to audit and maintain, leading to access inconsistencies as the team grows.
  • Limited API documentation makes it hard to integrate Empire SUITE with modern analytics or document-management tools.
  • Deployment-specific customizations make switching vendors costly, as role and field configurations do not transfer easily.

Choosing

HubSpot logo

HubSpot

What's pulling them in

  • Lowest barrier to entry of any major CRM — the free tier with unlimited contacts lets teams validate fit before committing to a paid plan, according to G2 and Capterra reviewers.
  • Native integration between the CRM and sales engagement tools (sequences, email tracking, dialer) means no separate sync configuration, a theme across G2 Sales Hub reviews.
  • Pipeline visualization, deal tracking, and automated workflows are consistently praised as intuitive and easy to set up without developer involvement.
  • Strong onboarding for new team members — reviewers on Capterra and G2 highlight how quickly new reps become productive without formal training.
  • The HubSpot platform ecosystem (Marketing, Sales, Service, CMS hubs) allows growing companies to consolidate tools without building new integrations.

Object mapping

How Empire SUITE objects map to HubSpot

Each row shows how a Empire SUITE object lands in HubSpot, including any object-level transformations, lookup resolution, or schema-design dependencies.

Typical mapping — final map is confirmed during the sample migration step.

Empire SUITE

Project

maps to

HubSpot

Deal

1:1
Fully supported

Empire Suite projects map directly to HubSpot deals. The project name becomes the deal name, start and end dates map to deal close dates, and budget amounts migrate to a custom currency field (Total_Budget__c). The project ID is stored as Source_System_ID__c on the HubSpot deal for traceability and delta-run de-duplication.

Empire SUITE

Job

maps to

HubSpot

Deal

many:1
Fully supported

Each Empire Suite job under a project becomes a separate HubSpot deal linked to the parent project-deal via a custom lookup property (Parent_Project__c). Job-level financial fields — cost, billing amount, and status — become deal-level custom properties since HubSpot deals have no native sub-record for job-level accounting.

Empire SUITE

Phase

maps to

HubSpot

Deal Stage / Custom Property

1:1
Fully supported

Empire Suite phases map to HubSpot deal stage names. Phase name becomes the stage label, and phase status values (Not Started, In Progress, Complete) map to corresponding HubSpot pipeline stage values via value-by-value mapping. Since HubSpot has no nested stage model, parent-child phase relationships collapse into a custom property (Parent_Phase__c).

Empire SUITE

Cost Code

maps to

HubSpot

Custom Property on Deal

1:1
Fully supported

Empire Suite cost codes (labor, materials, subcontract, equipment) have no native HubSpot equivalent. We create a custom multi-select or text property (Cost_Codes__c) on the deal and populate it with the source cost-code values per phase or job. Cost-per-hour and billing-rate fields map to custom currency fields on the deal record.

Empire SUITE

Time Entry

maps to

HubSpot

Note / Activity on Deal

1:1
Fully supported

Each Empire Suite time-entry record becomes a note attached to the corresponding HubSpot deal. The note body contains hours worked, date, and a billing-status flag. Billable and non-billable amounts map to custom currency fields (Billable_Amount__c, Non_Billable_Amount__c) since HubSpot has no native billable-hours field on activities.

Empire SUITE

Expense

maps to

HubSpot

Note / Activity on Deal

1:1
Fully supported

Empire Suite expense records migrate as notes on the associated deal. Expense amount, category (Travel, Materials, Equipment), vendor, and billing status each become custom properties on the deal. Category values require value-by-value mapping since HubSpot's expense category pick-list may not match Empire Suite's categories exactly.

Empire SUITE

Attachment / File

maps to

HubSpot

HubSpot Files + Custom Property

1:1
Fully supported

Empire Suite file attachments (invoices, project plans, receipts) are downloaded and re-uploaded to HubSpot Files. The HubSpot file URL is stored in a custom property (Empire_SUITE_Attachments__c) on the related deal so the original attachment remains accessible from the HubSpot record.

Empire SUITE

User / Contact

maps to

HubSpot

Contact / Deal Owner

1:1
Fully supported

Empire Suite users and contacts resolve to HubSpot contacts by email match. Users become deal owners in HubSpot via email resolution to HubSpot user accounts. Empire Suite full-name fields (no separate first/last) require a name-split transformation — we parse the full name and populate HubSpot's firstname and lastname properties.

Empire SUITE

Custom Property (Empire Suite)

maps to

HubSpot

Custom Property (HubSpot)

1:1
Fully supported

Every Empire Suite custom field that has no HubSpot standard equivalent becomes a HubSpot custom property. We create the property in HubSpot before migration, map the field type (text, number, date, currency, pick-list), and populate values during the transfer. Custom pick-list values require value-by-value mapping against HubSpot's pick-list options.

Empire SUITE

Custom Object (Empire Suite)

maps to

HubSpot

Custom Object (HubSpot) + Junction Object

1:1
Fully supported

Empire Suite custom objects map 1:1 to HubSpot custom objects. Custom-object relationships that are many-to-many in Empire Suite require HubSpot custom junction objects to preserve the association. We generate the junction object schema and include it in the migration plan before data transfer begins.

Empire SUITE

Workflow / Automation (Empire Suite)

maps to

HubSpot

Not migrated

1:1
Fully supported

Empire Suite billing rules, approval chains, and job-costing automations do not transfer to HubSpot. These are destination-side logic that must be rebuilt using HubSpot's workflow editor, enrollment triggers, and sequences. We export a machine-readable definition of your Empire Suite automation rules as a rebuild reference for your HubSpot admin.

Gotchas + challenges

What specifically takes care here

Platform-specific issues from each side, plus the pair-specific challenges that don't show up on either platform's page on its own.

Empire SUITE logo

Empire SUITE gotchas

High

Custom Field-based Security Permissions vary by deployment

Medium

Empire TIME module may have isolated data stores

High

No public API documentation found in research

HubSpot logo

HubSpot gotchas

High

Marketing Contacts billing model is migration-critical

High

Feature tier gating is not visible until onboarding

Medium

Mandatory onboarding fees inflate year-one cost

Medium

HubSpot CSV importer cannot migrate engagements or attachments

Medium

Custom objects require Enterprise and a pre-existing schema

Pair-specific challenges

  • Financial fields (billing rate, cost per hour, cost codes) require HubSpot custom fields

    Empire Suite treats billing rates, cost-per-hour figures, and cost-code assignments as first-class structured data. HubSpot has no native equivalents — there is no cost-code field, no billing-rate property, and no cost-per-hour attribute on deals or activities. We create custom currency fields (Billing_Rate__c, Cost_Per_Hour__c, Total_Job_Cost__c) and a custom text or multi-select property (Cost_Codes__c) on each migrated deal. Your team should verify the field labels and pick-list values in HubSpot after migration, as these are not automatically synced back from Empire Suite if source values change.

  • Phase hierarchies flatten into a single deal-stage model

    Empire Suite supports nested phases — a parent phase can contain sub-phases, each with its own cost-code assignment and completion status. HubSpot's pipeline model is flat: each deal has one current stage name, not a hierarchical phase tree. We map the top-level phase name to the HubSpot deal stage and store the nested phase IDs in a custom property (Parent_Phase__c). If your team relies on sub-phase status for reporting or billing rules, those workflows need to be rebuilt in HubSpot because the phase hierarchy cannot be represented natively.

  • Workflows, billing rules, and approval chains do not migrate

    Empire Suite automation logic — per-project billing rules, approval chains, cost-code routing, and job-costing triggers — lives in Empire Suite's workflow engine, not in its data layer. These are configuration, not data, and they have no exportable equivalent in HubSpot. Workflows must be rebuilt manually in HubSpot's workflow editor, enrollment triggers, or Sales Hub sequences. We provide a structured export of your Empire Suite automation definitions so your HubSpot admin has a rebuild reference, but the logic itself cannot be transferred automatically.

  • API rate limits may extend migration duration for large datasets

    Empire Suite's REST API imposes rate limits that govern how many records can be exported per second or per minute. For datasets exceeding 25,000 records across projects, jobs, phases, and time entries, the API pacing extends the migration clock. We chunk large exports into manageable batches, respect the API limits, and monitor for throttling responses. The total clock time increases, but no data is lost or truncated. Your team retains full read access to Empire Suite throughout the export window.

  • Expense category pick-list values require value-by-value mapping

    Empire Suite expense categories (Travel, Materials, Equipment, Subcontract, Other) may not match HubSpot's default expense category pick-list exactly. We create a custom pick-list (Expense_Category__c) on the note object and map each Empire Suite category value to the corresponding HubSpot value. If your Empire Suite setup uses custom category names beyond the standard set, those custom values also get created in HubSpot's pick-list during the custom-field setup phase before the migration runs.

Migration approach

Six steps for a successful Empire SUITE to HubSpot data migration

  1. Set up HubSpot custom properties and deal stages before migration

    Before any data moves, we create the custom properties in HubSpot that will receive Empire Suite financial fields: Cost_Codes__c, Billing_Rate__c, Cost_Per_Hour__c, Total_Job_Cost__c, Expense_Amount__c, Expense_Category__c, Vendor__c, and others identified during the audit. We also configure deal stage names to match your Empire Suite phase labels. We deliver a full property manifest to your HubSpot admin for review before we proceed. This ensures the HubSpot schema is ready when data lands — no retroactive field creation during the migration run.

  2. Audit Empire Suite schema and build field mapping specification

    We connect via scoped read-only API access to enumerate your Empire Suite projects, jobs, phases, cost codes, time entries, expenses, users, and any custom objects or properties. We compare the Empire Suite schema against the HubSpot target schema and generate a field mapping specification. Projects with nested phases or multi-currency billing get a separate mapping addendum. The mapping specification is reviewed and approved before the migration run is scheduled.

  3. Resolve owners and contacts by email before the migration run

    Empire Suite users and contacts are matched to HubSpot users and contacts by email address during the pre‑migration audit. For any Empire Suite record whose email does not correspond to an existing HubSpot user, the system flags the entry and your team decides whether to provision a new HubSpot user account or assign a designated fallback owner. This owner‑resolution step is recorded in a mapping table that includes the Source_System_ID__c for traceability, ensuring that after the migration completes every deal has an assigned owner and reporting continuity is maintained.

  4. Run a sample migration with field-level diff on a representative dataset

    We run an initial migration against a representative slice of Empire Suite data — typically 100–500 records spanning multiple projects, jobs, phases, time entries, and expenses. We generate a field-level diff comparing source values against destination field values in HubSpot. You verify billing rate mapping, cost-code population, phase-to-stage routing, owner resolution, and attachment re-upload. We address any mapping gaps before the full migration run commits.

  5. Execute full migration and delta-pickup cutover

    The full migration runs against HubSpot in sequenced batches: projects first, then jobs and phases mapped to deals, then time entries and expenses as notes on the corresponding deals. We pace the export against Empire Suite's API rate limits and monitor for throttling responses. Your team continues working in Empire Suite throughout — the migration uses read-only API access. A delta-pickup window of 48–72 hours captures any records created or modified during the cutover. Audit logs track every operation, and one-click rollback is available if reconciliation identifies a data integrity issue.

Platform deep dives

Context on both ends of the pair

Empire SUITE logo

Empire SUITE

Source

Strengths

  • Integrated project-accounting, time-tracking, and billing within one suite.
  • Custom security roles with field-level permission granularity.
  • Designed for professional services and compliance-sensitive industries.

Weaknesses

  • API and integration capabilities are not well-documented publicly.
  • Custom fields and roles are deployment-specific, creating migration complexity.
  • Limited third-party ecosystem compared to major CRM platforms.
HubSpot logo

HubSpot

Destination

Strengths

  • Genuinely useful free CRM tier with no seat limit on contact records.
  • All-in-one sales engagement layer (sequences, email tracking, calling, dialer) embedded natively in the CRM, eliminating a separate integration.
  • Intuitive interface and fast onboarding for individual reps, per G2 and Capterra reviews.
  • Workflow automation triggers across contacts, deals, and tickets with a visual builder.
  • API coverage for all standard objects including custom objects at Enterprise tier.

Weaknesses

  • Pricing model is contact-based at the marketing layer — importing all records as marketing contacts can multiply the monthly bill by 4×.
  • Feature tier cliffs are frequent surprises: sequences, calling, advanced reporting, and quoting are all gated, often requiring plan upgrades mid-implementation.
  • Mandatory onboarding fees at Professional ($1,500) and Enterprise ($3,500) are not prominently disclosed on the pricing page.
  • API rate limits are restrictive for bulk migration — burst limits of 100-200 req/10sec and search endpoint limits of 4 req/sec require careful job queuing.
  • Custom objects, additional pipelines, and advanced forecasting are Enterprise-only, making cost projections difficult for growing teams.

Complexity grading

How hard is this migration?

Standard CRM migration. 2 of 8 objects need a mapping; the rest are 1:1.

B

Overall complexity

Standard migration

Derived from compatibility, mapping clarity, API constraints, and data volume across Empire SUITE and HubSpot.

  • Object compatibility

    B

    2 of 8 objects need a mapping; the rest are 1:1.

  • Field mapping clarity

    C

    Field mapping is derived from defaults — final spec confirmed during the sample migration.

  • Timeline complexity

    B

    8-object category — typical timelines run 2–7 days end-to-end.

  • API constraints

    B

    Empire SUITE: Not publicly documented..

  • Data volume sensitivity

    B

    Empire SUITE doesn't expose a bulk API — REST + parallelization used for high-volume runs.

Estimator

Estimate your Empire SUITE to HubSpot migration cost

Rule-based pricing — no per-record fees, no manual quotes. Migrations over 2M records are scoped individually.

Step 1

What are you migrating?

Pick a category, then your source and destination platforms.

Category

FAQ

Frequently asked questions about Empire SUITE to HubSpot data migrations

Answers to the questions buyers ask most during Empire SUITE to HubSpot migration scoping. Not seeing yours? Book a call.

Can't find your answer?

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Most Empire Suite to HubSpot migrations complete in 2–3 weeks of clock time for under 25,000 records across all entities. Larger setups with 25,000–100,000 records or complex nested phase hierarchies extend to 3–5 weeks. The longest phase is the planning and schema setup step — defining the custom properties and phase-to-stage value mapping — followed by the API-export window which is paced against Empire Suite's rate limits.

Adjacent paths

Related migrations to explore

Ready when you are

Move from Empire SUITE.
Land in HubSpot, intact.

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