CRM

Migrate your Amwork data

Workspace-builder CRM that bundles sales pipelines, built-in telephony, and time tracking into one platform, targeting small teams that want consolidation over depth.

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In its favor

Why people choose Amwork

The signal that keeps Amwork on the shortlist. Sourced from G2, Capterra, and customer scoping calls.

Customers pick Amwork for its all-in-one consolidation — CRM, telephone system, and automations bundled in a single subscription instead of paying for three separate tools.

Small agencies value the built-in time tracking with Lexoffice integration, which eliminates the need to manually reconcile hours against accounting software after the fact.

The workspace builder approach appeals to teams that want CRM records and project tasks in the same environment without toggling between applications.

Reviewers who switched from Jira cite Amwork's far simpler workflow customization as a reason to leave — fewer settings to study and fewer menus to navigate daily.

Automation for email follow-ups built directly into the CRM removes the need for a separate email sequencing tool, reducing tool sprawl for small sales teams.

The import process fails when the uploaded spreadsheet does not match Amwork's expected field structure exactly, causing leads and contacts to drop silently during migration.

The sidebar lacks an expanded view mode, forcing users to hover repeatedly to see context, which creates friction during high-volume data entry sessions.

Drag-and-drop between deal pipeline stages is not supported — moving a record between stages requires opening a menu and selecting the destination, slowing down pipeline management.

Support is directed to WhatsApp rather than a built-in chat widget, which frustrates users expecting in-app ticket-based support for critical issues.

Reasons to switch

Why people leave Amwork

The recurring reasons buyers give for replacing Amwork. Presented as facts, not knocks.

Platform scorecard

Strengths, weaknesses, and where Amwork fits

Grades across six dimensions, plus a SWOT-style view of where the platform shines and where it falls short.

SWOT — strengths, weaknesses, and use-case fit

Strengths

All-in-one CRM, telephony, and automation under a single subscriptionBuilt-in time tracking with Lexoffice accounting integrationCustomizable sales pipelines and card-based record layoutsBPMN automation engine for workflow sequencesWorkspace builder approach keeps CRM and project tasks in one environment

Weaknesses

Import requires exact field matching or records are silently droppedNo drag-and-drop for moving deals between pipeline stagesNo direct time-tracking attachment to contacts or companiesMobile interface is limited compared to desktop feature setSupport routed through WhatsApp rather than in-app ticketing

Where it works

Small teams under 50 employees seeking to consolidate CRM, telephony, and automation under a single subscription instead of paying for three separate tools.Small agencies and studios doing client project work that need time tracking linked directly to tasks and projects, particularly those already using Lexoffice for accounting.Sales teams migrating from complex tools like Jira who want simpler workflow customization with fewer menus and settings to configure daily.Teams requiring basic email follow-up automation built directly into the CRM without needing a separate sequencing tool.Small businesses that value having sales pipelines, leads management, and built-in telephone functionality accessible from one workspace environment.

Where it struggles

Teams requiring frequent bulk imports where spreadsheets may not match Amwork's exact field structure, leading to silent record drops during migration.Larger teams or organizations that need drag-and-drop pipeline management — moving deals between stages currently requires opening a menu and selecting a destination manually.Users who work primarily from mobile devices, as the mobile interface is limited compared to the desktop feature set.Organizations expecting professional in-app ticketing support, since Amwork routes inquiries through WhatsApp rather than a built-in support system.Teams needing to attach time entries directly to contacts or companies rather than only to projects and tasks.

Pricing tiers

Amwork pricing overview

Amwork uses per-user monthly pricing across four tiers: Free, Starter at $5/user/month, Business at $9/user/month, and All In One at $19/user/month (per Capterra and GetApp listings). Caps differ by tier — Starter is limited to 50 users and 1 GB/user of storage with access to 5 functional products, while Business supports up to 1,000 users with 3 GB/user and 25 functional products. Implementation, custom training, and feature-development services are billed separately at hourly rates ($10–$30/hour). Some review sites list higher flat-rate figures ($18 and $33/month), so we always confirm the active price sheet with the customer during scoping.

Free

Tier 1 of 4

$0

What's included

Free trial / free version per GetApp listingEntry-level access to the Workspace BuilderLimited users, storage, and feature modules

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Pricing is informational. FlitStack AI does not bill on Amwork's schedule — see our quote-based pricing →

What gets migrated

Amwork object support

Object-by-object support for Amwork migrations. Per-pair details surface during scoping.

Contacts

Fully supported

Contacts are the primary CRM record type in Amwork's database module. We migrate contact profiles including name, email, phone, address, lifecycle stage, and owner assignment. Custom contact fields map directly to Amwork's customizable card fields.

Companies

Fully supported

Companies store organization-level data and can be linked to multiple Contacts. We preserve company name, domain, industry, address, and linked contact relationships during migration.

Deals

Mapping required

Deals live inside customizable Sales Pipelines with user-defined stages. We map your source deal values to Amwork's stage names and flag any stages that need to be created before import. Deal values, expected close dates, and owner assignments transfer cleanly.

Leads

Mapping required

Leads are managed in a separate Deals and Leads section. We migrate lead records and map their status field to Amwork's lead-stage model. Where the destination CRM lacks a separate Lead object, we merge Leads into Contacts and preserve lead source as a custom property.

Projects

Fully supported

Projects are the top-level workspace container in Amwork. We migrate project name, description, status, dates, and member assignments. Project templates are preserved when the destination supports template inheritance.

Tasks

Fully supported

Tasks sit inside Projects and support assignees, due dates, priorities, and checklist sub-items. We migrate task hierarchies and preserve parent-child relationships across both project-based and CRM-based task lists.

Custom Fields

Mapping required

Custom fields attach to tasks via project-level activation and support text, number, date, and choice types. We map source custom field values to Amwork's custom field definitions, creating new definitions at the workspace level when required fields do not exist.

Time Entries

Fully supported

Time entries track hours against tasks and projects. We migrate entry duration, date, description, and billable flag. Note that Amwork time entries attach to tasks or projects but not directly to Contact or Company records.

Workspaces

Mapping required

Workspaces are Amwork's top-level organizational unit, containing projects, users, and settings. In multi-workspace accounts, we map source-account data to the target workspace and flag workspace-specific access controls that may restrict record visibility post-migration.

Users

Mapping required

User records include name, email, role, and active status. We map user assignments on Deals, Tasks, and Projects. User accounts in Amwork control permissions, so we flag any inactive source users that should be deactivated rather than imported.

Attachments

Mapping required

File attachments on tasks and deals migrate as linked URLs or hosted files depending on the destination. Large attachment batches may require chunked migration to stay within API throughput limits.

Automation Rules

Not in this platform

Automation rules (BPMN-based workflows, email follow-up sequences) are configuration objects, not data records. We do not migrate automation rules as they are platform-specific and require re-authoring in the destination.

Gotchas

What to watch for in Amwork migrations

Issues we've hit on past Amwork migrations, tagged by severity. FlitStack AI handles every one — surfacing them up front because buyer engineering teams want to know.

High

Import requires exact CRM field structure match

Medium

Deal stage moves require menu selection, not drag-and-drop

Medium

Time entries attach to tasks, not directly to contacts

How a Amwork migration works

Four steps, Amwork-specific

Connect

Public API exposed for integrations; Amwork does not publish a developer portal with explicit auth details, but listings on Capterra and GetApp confirm an API is available alongside Zapier, Twilio, Gmail, WhatsApp, Telegram, Viber, and PandaDoc connectors. into Amwork. Scopes limited to read-only on the data we move.

Map

We translate Amwork-specific structures (custom fields, objects, value lists) to the destination's model.

Sample

Test with a 50–200 record subset to validate Amwork quirks before production.

Migrate

Full migration with Amwork rate-limit handling. Rollback available throughout.

FAQ

Amwork migration FAQ

Answers to the questions buyers ask most during Amwork migration scoping. Not seeing yours? Book a call.

Can't find your answer?

Walk through your Amwork migration with a real engineer — 30 minutes, free, written quote within 24 hours.

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Most Amwork migrations under 1M records finish in 48–72 hours end-to-end. Larger orgs with custom objects or buyer-side security review typically take 5–7 days.

Ready when you are

Migrate Amwork.
Without the rebuild.

Free scoping call with a migration engineer. Tell us about your Amwork setup and destination — written quote back within a business day.

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