Migrate your WorkflowMax data
Cloud-based job management software for service businesses that track time and bill clients. Originally Xero-owned, now under BlueRock, with Xero integration as its core differentiator and its own migration path.
In its favor
Why people choose WorkflowMax
The signal that keeps WorkflowMax on the shortlist. Sourced from G2, Capterra, and customer scoping calls.
Xero accounting integration is considered best-in-class for time-tracking businesses, with invoices created in WorkflowMax automatically pushed to Xero without manual re-entry.
The all-in-one platform consolidates quoting, scheduling, time tracking, job management, and reporting into a single tool, reducing the need for spreadsheets across small service firms.
Time recording and job reporting are widely regarded as straightforward and user-friendly, especially for firms new to job management software.
The platform serves a wide range of service industries — architects, engineers, creative agencies, consultants, and tradespeople — giving it broad applicability for time-billing businesses.
BlueRock's acquisition of the WorkflowMax brand from Xero in 2023 gave existing users a continuation path with the same familiar interface and Xero connection.
Automation is limited and manual processes create frustration, particularly around time entry accuracy and recurring administrative tasks that the platform cannot handle.
Buggy behaviour including copy-paste issues and export failures disrupts daily workflows, especially when trying to move data between systems.
Limited customization restricts advanced reporting capabilities as firms grow beyond basic use cases, pushing them toward more configurable alternatives.
Severe functionality regressions after the Xero-to-BlueRock transition removed features users relied on, such as photo uploads for client records and accessible invoice history.
The Xero integration, once a strength, has become a constraint for firms that outgrew Xero or wanted to move to a competing accounting platform.
Reasons to switch
Why people leave WorkflowMax
The recurring reasons buyers give for replacing WorkflowMax. Presented as facts, not knocks.
Platform scorecard
Strengths, weaknesses, and where WorkflowMax fits
Grades across six dimensions, plus a SWOT-style view of where the platform shines and where it falls short.
SWOT — strengths, weaknesses, and use-case fit
Strengths
Weaknesses
Where it works
Where it struggles
Pricing tiers
WorkflowMax pricing overview
WorkflowMax offers a 14-day free trial. Published pricing tiers were not available in the research data; the platform markets custom quotes for business plans, suggesting a per-user or per-org model rather than a public tiered pricing page.
Standard
Tier 1 of 3
$55/month for up to 3 users, then $7/user/month
What's included
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Book a free 30 minute consultationPricing is informational. FlitStack AI does not bill on WorkflowMax's schedule — see our quote-based pricing →
What gets migrated
WorkflowMax object support
Object-by-object support for WorkflowMax migrations. Per-pair details surface during scoping.
Clients
Fully supportedClient records are a first-class object with name, contact details, address, and billing code. We export them as standalone records and map them to the destination's equivalent contact or account object. WorkflowMax's export includes the client UUID which we use to maintain referential integrity across related records.
Client Contacts
Fully supportedContacts are exported separately from the client record via the Generic - Contacts file type in the built-in export. Postal addresses on contacts may require mapping to separate address fields in the destination — we handle this with a field-by-field column remap.
Jobs
Fully supportedJobs are the central entity in WorkflowMax, linking to clients, staff, tasks, and quotes. We export the full job record including job status, estimated vs. actual hours, internal notes, and dates. Jobs and quotes are separate objects with a one-to-many relationship — we preserve this link in the target system.
Tasks
Mapping requiredTasks belong to jobs and carry estimated hours, assigned staff, and cost rates. We export task-level data as a flat list linked by job ID. Where the destination uses a subtask or milestone model, we restructure the hierarchy accordingly.
Timesheets
Mapping requiredTimesheet entries are linked to a staff member and a job/task combination. We export the full time-entry record including date, hours, cost rate, and billable flag. Manual time entry is a known pain point — we flag records where hours were entered late or estimated rather than clocked.
Costs
Mapping requiredWorkflowMax maintains a Cost Admin database for products, materials, and recurring expenses used on jobs. Costs can be exported to CSV with UUIDs for re-import. We map cost records to the destination's equivalent expense or inventory item object, noting that supplier-linked costs require a separate supplier export.
Quotes
Mapping requiredQuotes are derived from jobs and include line items, rates, and total values. The relationship between a quote and its parent job is one-to-many — multiple quotes can be created for a single job. We preserve quote status (draft, sent, accepted, rejected) and map line items to the destination's quote or estimate object.
Invoices
Mapping requiredInvoices are created from jobs or quotes and are automatically pushed to Xero. Exported invoice history includes cancelled invoices, which some reviewers flagged as difficult to retrieve. We export the full invoice record including line items, totals, and payment status, handling the Xero sync state separately.
Staff
Fully supportedStaff records include name, role, cost rate, and billing rate. We export the staff list and map it to the destination's user or resource object. Rate information is preserved as a custom property in the destination if the target does not have a native rate field.
Custom Fields
Mapping requiredWorkflowMax supports user-defined custom fields on jobs and other objects. We export custom field definitions alongside their values. During migration, we create matching custom fields in the destination or map values to existing destination fields as appropriate.
Documents and Attachments
Not in this platformJob documents and attachments are not reliably exportable via the API or built-in export. We flag this as a gap and recommend customers download documents manually from WorkflowMax before cutover, storing them separately for manual re-attachment in the destination.
Job Templates
Mapping requiredWorkflowMax supports custom templates for recurring job structures. We export template definitions including task lists and default values. Re-creating templates in the destination requires mapping the task hierarchy and any embedded custom fields.
Tax Codes
Mapping requiredTax codes used in quotes and invoices are exported as reference data. We map them to the destination's tax or VAT configuration, flagging any codes that have no direct equivalent in the target system.
| Object | Support | Notes |
|---|---|---|
| Clients | Fully supported | Client records are a first-class object with name, contact details, address, and billing code. We export them as standalone records and map them to the destination's equivalent contact or account object. WorkflowMax's export includes the client UUID which we use to maintain referential integrity across related records. |
| Client Contacts | Fully supported | Contacts are exported separately from the client record via the Generic - Contacts file type in the built-in export. Postal addresses on contacts may require mapping to separate address fields in the destination — we handle this with a field-by-field column remap. |
| Jobs | Fully supported | Jobs are the central entity in WorkflowMax, linking to clients, staff, tasks, and quotes. We export the full job record including job status, estimated vs. actual hours, internal notes, and dates. Jobs and quotes are separate objects with a one-to-many relationship — we preserve this link in the target system. |
| Tasks | Mapping required | Tasks belong to jobs and carry estimated hours, assigned staff, and cost rates. We export task-level data as a flat list linked by job ID. Where the destination uses a subtask or milestone model, we restructure the hierarchy accordingly. |
| Timesheets | Mapping required | Timesheet entries are linked to a staff member and a job/task combination. We export the full time-entry record including date, hours, cost rate, and billable flag. Manual time entry is a known pain point — we flag records where hours were entered late or estimated rather than clocked. |
| Costs | Mapping required | WorkflowMax maintains a Cost Admin database for products, materials, and recurring expenses used on jobs. Costs can be exported to CSV with UUIDs for re-import. We map cost records to the destination's equivalent expense or inventory item object, noting that supplier-linked costs require a separate supplier export. |
| Quotes | Mapping required | Quotes are derived from jobs and include line items, rates, and total values. The relationship between a quote and its parent job is one-to-many — multiple quotes can be created for a single job. We preserve quote status (draft, sent, accepted, rejected) and map line items to the destination's quote or estimate object. |
| Invoices | Mapping required | Invoices are created from jobs or quotes and are automatically pushed to Xero. Exported invoice history includes cancelled invoices, which some reviewers flagged as difficult to retrieve. We export the full invoice record including line items, totals, and payment status, handling the Xero sync state separately. |
| Staff | Fully supported | Staff records include name, role, cost rate, and billing rate. We export the staff list and map it to the destination's user or resource object. Rate information is preserved as a custom property in the destination if the target does not have a native rate field. |
| Custom Fields | Mapping required | WorkflowMax supports user-defined custom fields on jobs and other objects. We export custom field definitions alongside their values. During migration, we create matching custom fields in the destination or map values to existing destination fields as appropriate. |
| Documents and Attachments | Not in this platform | Job documents and attachments are not reliably exportable via the API or built-in export. We flag this as a gap and recommend customers download documents manually from WorkflowMax before cutover, storing them separately for manual re-attachment in the destination. |
| Job Templates | Mapping required | WorkflowMax supports custom templates for recurring job structures. We export template definitions including task lists and default values. Re-creating templates in the destination requires mapping the task hierarchy and any embedded custom fields. |
| Tax Codes | Mapping required | Tax codes used in quotes and invoices are exported as reference data. We map them to the destination's tax or VAT configuration, flagging any codes that have no direct equivalent in the target system. |
Gotchas
What to watch for in WorkflowMax migrations
Issues we've hit on past WorkflowMax migrations, tagged by severity. FlitStack AI handles every one — surfacing them up front because buyer engineering teams want to know.
WorkflowMax has no public import API
Documents and job attachments cannot be exported via API
Cancelled invoice history is hard to retrieve
No Gantt or resource scheduling view at launch of BlueRock version
Manual time entry causes inaccurate project cost tracking
| Severity | Issue |
|---|---|
| High | WorkflowMax has no public import API |
| High | Documents and job attachments cannot be exported via API |
| Medium | Cancelled invoice history is hard to retrieve |
| Medium | No Gantt or resource scheduling view at launch of BlueRock version |
| Low | Manual time entry causes inaccurate project cost tracking |
Leaving WorkflowMax?
Where WorkflowMax customers move next
5 destinations WorkflowMax can migrate to.
How a WorkflowMax migration works
Four steps, WorkflowMax-specific
Connect
OAuth 2.0 via Xero's identity provider. The auth endpoint is login.xero.com/identity/connect/authorize and the token endpoint is identity.xero.com/connect/token. Access tokens expire after 30 minutes; refresh tokens (granted with the offline_access scope) last 60 days. The access token is a JWT carrying the authenticated Organisation ID required on every API call. into WorkflowMax. Scopes limited to read-only on the data we move.
Map
We translate WorkflowMax-specific structures (custom fields, objects, value lists) to the destination's model.
Sample
Test with a 50–200 record subset to validate WorkflowMax quirks before production.
Migrate
Full migration with WorkflowMax rate-limit handling. Rollback available throughout.
FAQ
WorkflowMax migration FAQ
Answers to the questions buyers ask most during WorkflowMax migration scoping. Not seeing yours? Book a call.
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