CRM

Migrate your Ploomes CRM data

Brazilian B2B CRM built around proposal automation and Sankhya ERP integration, designed for mid-market sales teams that need more than a basic pipeline tracker but want to stay in the Latin American software ecosystem.

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In its favor

Why people choose Ploomes CRM

The signal that keeps Ploomes CRM on the shortlist. Sourced from G2, Capterra, and customer scoping calls.

Native Sankhya ERP integration with automatic synchronization of business processes and product data across the Sankhya ecosystem, eliminating manual re-entry for companies already running Sankhya.

Proposal and CPQ automation lets sales teams generate PDF proposals, contracts, and budgets with complex calculations directly inside the CRM, replacing manual document creation and copy-paste errors.

Portuguese-language interface and local support team based in São Paulo, providing consultative onboarding in the native language for Latin American teams unfamiliar with English-dominant CRMs.

Built-in sales funnel visualization with drag-and-drop pipeline management, giving B2B teams immediate visibility into deal stages without needing a separate BI tool.

Document generation tied to CRM records means every proposal sent is automatically logged in the business history, giving managers full traceability on commercial activity.

Slow loading times on dashboards and reports frustrate users during live sales calls, with one reviewer noting the platform hinders productivity when accessing basic deal information.

Difficulty integrating Ploomes with non-Brazilian third-party tools due to limited connector availability outside the Sankhya/Pluga/Zapier ecosystem, causing teams to rebuild integrations manually.

Reporting and analytics capabilities fall short for complex business intelligence needs, pushing data-driven teams toward CRMs with more mature BI tooling.

WhatsApp integration is not native and requires third-party tools like Pluga, Neppo, or Chrome extensions, creating reliability and compliance concerns for teams relying on WhatsApp for B2B communication.

The platform lacks a free tier, and pricing transparency is low — the official website requires a sales call to get a quote, making budget planning difficult before committing.

Reasons to switch

Why people leave Ploomes CRM

The recurring reasons buyers give for replacing Ploomes CRM. Presented as facts, not knocks.

Platform scorecard

Strengths, weaknesses, and where Ploomes CRM fits

Grades across six dimensions, plus a SWOT-style view of where the platform shines and where it falls short.

SWOT — strengths, weaknesses, and use-case fit

Strengths

Integrated CPQ and proposal generation inside the CRM with automatic CRM-logged history for every document sent.Native integration with Sankhya ERP, the most widely used Brazilian business management platform.Portuguese-language support and consultative implementation available from the São Paulo team.Visual pipeline builder with drag-and-drop deal management and SLA automation.Modular pricing lets teams start at $22/user/month and add CPQ, Workflow, or Proposal Management as needed.

Weaknesses

API pagination capped at 300 records per request for Contacts, Deals, Cities, Tasks, and Orders, requiring chunking for large datasets.WhatsApp integration requires third-party connectors rather than a native channel, limiting reliability for messaging-heavy sales workflows.Pricing is opaque — no public price list, requiring a sales call for every configuration, and add-on module costs vary based on custom quotes.Reporting and analytics are rated mid-tier (70/100 overall score) and lag behind HubSpot, Pipedrive, and Salesforce on BI depth.Limited adoption outside Brazil and Latin America — the majority of reviews are in Portuguese on Capterra, suggesting weaker international community and support resources.

Where it works

Brazilian mid-market B2B companies already running Sankhya ERP, where native synchronization eliminates manual re-entry and keeps financial/product data in sync across systems.Latin American sales teams of 5–20 people who need Portuguese-language support and consultative onboarding from a São Paulo-based team rather than English-dominant CRMs.B2B organizations with long, multi-stage sales cycles that require formal proposal generation and contract documents tied directly to CRM deal records.Companies in industry, manufacturing, or distribution sectors that need visual pipeline management with SLA automation and workflow checklists for commercial processes.Teams that prioritize proposal traceability and audit trails, where every document sent must be automatically logged in the customer business history.

Where it struggles

International teams operating outside Latin America, where connector availability is limited to Zapier, Pluga, and Sankhya ecosystem tools, leaving non-Brazilian integrations to be built manually.Organizations requiring reliable WhatsApp as a primary B2B sales communication channel, since Ploomes lacks native WhatsApp integration and depends on third-party connectors with compliance concerns.Data-driven teams expecting mature BI tooling, given Ploomes scores 70/100 overall on analytics and lags behind HubSpot, Pipedrive, and Salesforce on reporting depth.Large enterprises with datasets exceeding 300 records per API pagination request, requiring chunking logic for Contacts, Deals, Tasks, Orders, and Cities exports.Companies needing transparent pricing before committing, since the official website publishes no price list and requires a sales call for every configuration and add-on quote.

Pricing tiers

Ploomes CRM pricing overview

Ploomes uses a modular per-user pricing model starting at $22/user/month for the Lite CRM base. Add-on modules (CPQ, Workflow, Proposal Management) are priced separately at $2.91–$6.80/user/month. The official website does not publish a full price list and requires a sales call for custom quotes, making it difficult to compare total cost without engaging a sales representative.

Ploomes Lite

Tier 1 of 1

$22/user/month

What's included

CRM base: pipelines, contacts, deals, tasks, dashboardsClient portfolio management with 360-degree customer view14-day free trial, no credit card requiredMinimum 3 users required on Starter tierAdd-on modules: CPQ, Workflow Automation, Proposal Management ($2.91–$6.80/user/month each)

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Pricing is informational. FlitStack AI does not bill on Ploomes CRM's schedule — see our quote-based pricing →

What gets migrated

Ploomes CRM object support

Object-by-object support for Ploomes CRM migrations. Per-pair details surface during scoping.

Contacts

Fully supported

Ploomes Contacts include standard fields plus CNPJ/CPF identification fields native to Brazilian business records. We migrate all Contact properties including Custom Fields created via POST /Fields. API pagination is capped at 300 records per request, so large contact lists require multi-page extraction.

Companies

Fully supported

Companies are a distinct object from Contacts in Ploomes. We preserve the Company-Contact associations and any Custom Fields attached to the Company record. Useful for account-based selling setups.

Deals

Fully supported

Deals are the core pipeline object, linked to Pipeline Stages. We preserve deal value, stage history, owner assignment, and custom properties. Bulk exports are subject to the 300-item API pagination cap.

Pipeline Stages

Fully supported

Ploomes organizes Deals into Pipeline Stages. We migrate stage names, order, and custom stage properties. Stage assignments on Deals are preserved via the deal-stage relationship.

Products

Fully supported

Products have a hierarchy (Groups and Parts) and can be linked to Deals and Quotes. We export the full product hierarchy and product-custom field associations. The product database supports spreadsheet import/export via the UI for bulk updates.

Quotes

Fully supported

Quotes are generated from Deals and reference Products with pricing. We migrate Quote line items, totals, approval status, and custom quote properties. Version history of quotes is not directly accessible via API and requires separate handling.

Tasks

Fully supported

Tasks are activity records linked to Contacts or Deals. We migrate task titles, due dates, owners, completion status, and task types. API pagination is capped at 300 records.

Tags

Fully supported

Tags are a flat tagging system applied across Contacts, Deals, and Companies. We preserve tag names and associations. Tags do not have a hierarchy in Ploomes.

Users

Mapping required

Users represent team members with roles and profiles. We migrate user name, email, role, and team assignments. Only admin users can create API integration keys, so we require admin-level access to the Ploomes account during migration scoping.

Teams

Fully supported

Teams group Users and are used for task assignment and permission scoping. We preserve team structure and team membership.

Custom Fields

Mapping required

Custom Fields are created via the API using POST /Fields and are referenced by their Key property. We export all custom field definitions and their values for each record. Field types include text, number, date, dropdown, and currency. We map custom fields to equivalent destination properties or create new ones as needed.

Workflows

Mapping required

Workflows define automated rules, SLAs, checklists, and approval flows. Workflow definitions are not directly exported via the public API. We document workflow logic during the discovery phase and recommend manual reconfiguration in the destination system or custom integration build.

Orders

Fully supported

Orders are generated from Deals and reference Products. We migrate order headers, line items, and totals. API pagination is capped at 300 records per request.

Attachments

Mapping required

Attachments linked to Contacts, Deals, or Quotes are stored separately and may require separate API calls per object. We attempt to export attachments where accessible via the API and preserve file metadata. Large attachments or high-volume attachment sets require additional extraction passes.

Gotchas

What to watch for in Ploomes CRM migrations

Issues we've hit on past Ploomes CRM migrations, tagged by severity. FlitStack AI handles every one — surfacing them up front because buyer engineering teams want to know.

High

API pagination limit of 300 records per request

High

User-Key auth requires admin-level access

Medium

Workflow automations are not exported via public API

Medium

Quote version history is not programmatically accessible

Low

Modular pricing means actual cost depends on selected add-ons

How a Ploomes CRM migration works

Four steps, Ploomes CRM-specific

Connect

User-Key (header-based, admin-only creation) into Ploomes CRM. Scopes limited to read-only on the data we move.

Map

We translate Ploomes CRM-specific structures (custom fields, objects, value lists) to the destination's model.

Sample

Test with a 50–200 record subset to validate Ploomes CRM quirks before production.

Migrate

Full migration with Ploomes CRM rate-limit handling. Rollback available throughout.

FAQ

Ploomes CRM migration FAQ

Answers to the questions buyers ask most during Ploomes CRM migration scoping. Not seeing yours? Book a call.

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Most Ploomes CRM migrations under 1M records finish in 48–72 hours end-to-end. Larger orgs with custom objects or buyer-side security review typically take 5–7 days.

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