CRM migration

Migrate from CASEpeer to HighLevel

Field-level mapping, validation, and rollback between CASEpeer and HighLevel. We move data and schema; workflows are rebuilt natively in HighLevel.

CASEpeer logo

CASEpeer

Source

HighLevel

Destination

HighLevel logo

Compatibility

100%

12 of 12

objects map 1:1 between CASEpeer and HighLevel.

Complexity

BStandard

Timeline

5–10 business days

Rollback included Accuracy guarantee Field-level validation

Overview

What this migration involves

CASEpeer is purpose-built for personal injury firms — clients, cases, medical treatment tracking, settlement demand calculations, and litigation event plans sit inside a structured, rule-based backend. HighLevel is an all-in-one CRM with Contacts, Companies, and Opportunities as core objects, plus Custom Objects, tags, and Workflows for automation. The migration carries CASEpeer clients into HighLevel contacts, cases into Opportunities with custom fields for case-specific properties, and documents as attachments on the opportunity record. CASEpeer's predefined case status pick-list values (Initial Consultation, Under Investigation, Pending Litigation, etc.) require explicit value-by-value mapping to HighLevel opportunity custom status fields — they don't auto-match. CASEpeer documents attached to cases need to be downloaded and re-uploaded to HighLevel's opportunity attachments, with the original folder hierarchy preserved as a custom text field. CASEpeer's two-way texting logs, medical treatment tracking, settlement demand calculations, and litigation task templates have no direct HighLevel equivalent — those are surfaced as exported reference data for manual rebuild inside HighLevel's Workflows and Custom Objects. FlitStack AI sequences the migration so custom objects are created first, contacts load before opportunities, and a delta-pickup window captures any CASEpeer changes made during cutover.

Field-level fidelity

Every standard and custom field arrives verified.

Schema-aware mapping

AI proposes the map; you confirm before any record moves.

Relationships preserved

Parent–child, lookups, and ownership stay linked.

Full activity history

Calls, emails, meetings — with original timestamps.

Attachments & notes

Documents, uploads, and inline notes move with the record.

Why teams make this switch

Two sides of the same decision

Leaving

CASEpeer logo

CASEpeer

What's pushing teams away

  • Dropbox integration breaks persist without resolution — at least one firm reported a custom folder creation bug lasting five months with no fix, blocking document access for newer client files and forcing workarounds.
  • Texting limitations frustrate communication-heavy workflows — users report lack of mass texting capability, no attachment support in messages, and cluttered in-app notifications that require external tools to replace.
  • Missing features force reliance on external software — essential tasks such as certain document workflows, client intake, and reporting require external actions or third-party integrations that CASEpeer does not natively cover.
  • Document management inconsistencies — folder structures and document naming conventions do not always behave predictably, with one reviewer noting lawyers cannot refer to files that should exist in CASEpeer-hosted folders.
  • Reporting is tier-gated — the Data Sync feature (S3 + Athena + BI tool connectivity) is restricted to the Advanced tier, leaving Basic and Pro users without a native path to operational analytics.

Choosing

HighLevel logo

HighLevel

What's pulling them in

  • Agencies choose HighLevel to consolidate CRM, email, SMS, scheduling, and funnels into one subscription, eliminating monthly bills for five to ten separate SaaS tools they previously stitched together.
  • The flat-rate pricing model bills per sub-account rather than per contact, so growing a contact database from 1,000 to 100,000 records does not trigger a billing surprise—a common pain point avoided by migrating customers.
  • White-label and sub-account capabilities let agencies resell HighLevel access to their own clients, turning a software cost center into a recurring revenue stream that justifies the subscription.
  • The platform ships a 14-day free trial with no credit card required, giving teams a low-friction entry point to validate fit before committing to the $97/month Starter tier.
  • Marketing agencies managing multiple client accounts use sub-accounts to maintain data isolation per client while operating under a single agency billing relationship with HighLevel.

Object mapping

How CASEpeer objects map to HighLevel

Each row shows how a CASEpeer object lands in HighLevel, including any object-level transformations, lookup resolution, or schema-design dependencies.

Typical mapping — final map is confirmed during the sample migration step.

CASEpeer

Client / Contact

maps to

HighLevel

Contact

1:1
Fully supported

CASEpeer's client record maps directly to HighLevel Contact. First name, last name, email, phone, and address fields carry over as direct field mappings. CASEpeer contacts without an associated case become HighLevel contacts with a blank opportunity link. Original CASEpeer contact ID stored as Source_Casepeer_ID__c for delta-run deduplication.

CASEpeer

Case / Matter

maps to

HighLevel

Opportunity

1:1
Fully supported

Each CASEpeer case becomes a HighLevel Opportunity. The CASEpeer case number maps to a custom field (Case_Number__c) on the Opportunity. Case name maps to Opportunity name. The Opportunity is linked to the Contact record created from the CASEpeer client. The attorney and paralegal assignments migrate as custom Contact fields (Attorney_Name__c, Paralegal__c) and are looked up by email match against HighLevel users.

CASEpeer

Case Status (predefined pick-list)

maps to

HighLevel

Opportunity Status (custom pick-list)

1:1
Fully supported

CASEpeer's five predefined case stages — Initial Consultation, Under Investigation, Pending Litigation, Awaiting Settlement, Closed — must be mapped value-by-value to a HighLevel custom pick-list (Case_Status__c) that your admin creates on the Opportunity. FlitStack delivers the value map as part of the migration plan so the pick-list is ready before data lands. No status values auto-create in HighLevel.

CASEpeer

Attorney / Paralegal

maps to

HighLevel

Custom Contact Field + User lookup

1:1
Fully supported

CASEpeer stores attorney name and paralegal name per case. HighLevel has no native attorney field on opportunities. We migrate attorney and paralegal as custom text fields on the Contact record (Attorney_Name__c, Paralegal_Name__c) and resolve them by email against HighLevel users. If the attorney email has no HighLevel user match, the name is stored as text and flagged for admin review.

CASEpeer

Document / Attachment

maps to

HighLevel

Opportunity Attachment + Custom Object

1:1
Fully supported

CASEpeer documents per case (Medical Records, Demand Letters, Court Filings) are downloaded from CASEpeer storage and re-uploaded as HighLevel opportunity attachments. The original CASEpeer folder path is preserved as a custom text field (Original_Folder_Path__c) on the attachment record so the folder hierarchy can be reconstructed in HighLevel or referenced during a future document migration.

CASEpeer

Case Note

maps to

HighLevel

Contact Note / Opportunity Note

1:1
Fully supported

CASEpeer case notes migrate as HighLevel Notes attached to the relevant Contact or Opportunity. The note body and original author (attorney or staff name) carry over. CASEpeer timestamps for note creation are preserved as Note attributes. Notes are not deduplicated by content — every CASEpeer note becomes a HighLevel note record.

CASEpeer

Insurance Type (CASEpeer custom field)

maps to

HighLevel

Custom Field on Opportunity

1:1
Fully supported

CASEpeer's fixed insurance type field (Auto, Health, Liability, etc.) has no direct HighLevel equivalent. We create a custom pick-list field (Insurance_Type__c) on the Opportunity with the same values present in CASEpeer. Your HighLevel admin sets the pick-list options before migration runs so incoming records map cleanly.

CASEpeer

Medical Treatment Record

maps to

HighLevel

Custom Object (Treatment_Record__c)

1:1
Fully supported

CASEpeer's per-case medical treatment tracking table — provider name, record status, date sent, date received — has no equivalent in HighLevel's standard object model. We map it to a Custom Object (Treatment_Record__c) with a lookup relationship to the Opportunity representing the case. Provider name, record status, and date fields map as direct custom fields on the object.

CASEpeer

Settlement Demand Amount

maps to

HighLevel

Custom Field on Opportunity

1:1
Fully supported

CASEpeer calculates settlement demand amounts using its built-in formula engine. The resulting dollar amount migrates as a custom currency field (Settlement_Demand_Amount__c) on the Opportunity. The formula logic itself cannot migrate — it must be rebuilt in HighLevel using Custom Object math or a third-party calculation tool.

CASEpeer

Litigation Event Plan / Task Template

maps to

HighLevel

Exported JSON Reference File

1:1
Fully supported

CASEpeer generates task sequences triggered by case milestones (Complaint Filed, Discovery Complete, etc.). These task templates cannot be exported via CASEpeer API in a runnable format. FlitStack captures the task template structure (task names, relative due dates, and milestone triggers) as a JSON reference file your team uses to rebuild the sequences in HighLevel Workflows.

CASEpeer

Two-Way Text Message Log

maps to

HighLevel

Contact Activity / Note

1:1
Fully supported

CASEpeer stores threaded text message conversations per client. The message log (sender, timestamp, content) migrates as a series of Note records on the Contact in HighLevel, tagged with a custom field (Message_Direction__c: Inbound/Outbound) to preserve the two-way structure. Original message timestamps are retained. HighLevel's native Conversations tool starts fresh from the migration date.

CASEpeer

Calendar / Court Deadline

maps to

HighLevel

Contact / Opportunity Tag or Note

1:1
Fully supported

CASEpeer syncs court deadlines via CalendarRules integration. Deadlines stored in CASEpeer's calendar are not accessible via the CASEpeer export API as independent records. We extract any deadline data present in the case notes field and flag it as a Note with a custom datetime field (Deadline_Date__c) for manual calendar entry in HighLevel.

Gotchas + challenges

What specifically takes care here

Platform-specific issues from each side, plus the pair-specific challenges that don't show up on either platform's page on its own.

CASEpeer logo

CASEpeer gotchas

High

Dropbox custom folder creation fails silently for extended periods

Medium

Custom fields unavailable on the Client Intake Form

Medium

Data Sync is a daily batch export, not a live data feed

Low

Mass texting and attachment-in-text unavailable across all tiers

HighLevel logo

HighLevel gotchas

High

Sub-account architecture creates isolated data silos per client

High

Usage-based telecom and AI costs are not in the subscription price

Medium

Workflows have no native equivalent in most destination CRMs

Medium

API rate limits cap bulk migration throughput at 100 requests per 10 seconds per sub-account

Low

White-label configuration and branding assets do not export via API

Pair-specific challenges

  • CASEpeer case status values require explicit value-by-value mapping to HighLevel opportunity status pick-list

    CASEpeer uses five predefined case stage values (Initial Consultation, Under Investigation, Pending Litigation, Awaiting Settlement, Closed) that are enforced at the database level — no custom values can be added. HighLevel Opportunity status is a custom pick-list your admin creates and populates. There is no auto-match between the two. If you skip the value map, all CASEpeer cases land in HighLevel with blank status and require manual correction. FlitStack delivers the value map as part of the migration plan before any data moves so your HighLevel admin creates the pick-list options first.

  • CASEpeer documents lose their folder hierarchy when re-uploaded to HighLevel

    CASEpeer stores documents in a structured per-case folder system: Medical Records, Demand Letters, Court Filings, Insurance Correspondence. HighLevel's opportunity attachments are flat — there is no folder hierarchy built into the object model. Re-uploading documents individually removes the folder context that CASEpeer attorneys and paralegals rely on for quick navigation. FlitStack preserves the original CASEpeer folder path as a custom text field (Original_Folder_Path__c) on each attachment record. Your HighLevel admin can use this field to sort or batch-document by folder in a reporting view, or plan a document migration to a dedicated storage integration (Google Drive, Dropbox) post-migration.

  • CASEpeer medical treatment tracking requires a new HighLevel Custom Object schema

    CASEpeer maintains a per-case medical treatment table tracking every provider, record request date, and record status (Outstanding, Received). HighLevel has no native equivalent — there is no treatment, provider, or record-status object in the standard data model. We map this to a custom object (Treatment_Record__c) with a lookup to the Opportunity. The custom object must be created in HighLevel before the migration runs, and your admin needs to grant access to the relevant HighLevel user profiles. If the custom object is not set up, treatment records cannot land in HighLevel and the data must be held for a second migration pass.

  • CASEpeer workflow templates (litigation event plans) cannot be exported via API

    CASEpeer's litigation event plans generate task sequences tied to case milestones — for example, when a case status changes to Discovery, CASEpeer automatically creates tasks for depositions and expert disclosures. These templates are not accessible via the CASEpeer export API as executable automation definitions. FlitStack captures the template names, task names, and relative due-day offsets as a JSON reference file your team uses to manually rebuild the sequences in HighLevel Workflows. The rebuild is a configuration step your admin performs after go-live, not an automated data migration step.

  • CASEpeer settlement demand calculations are formula outputs only — the formulas must be rebuilt

    CASEpeer calculates settlement demand amounts using a built-in formula engine that factors in medical specials, lost wages, pain and suffering multipliers, and case-specific adjustments. The resulting dollar amount migrates as a static number (Settlement_Demand_Amount__c) into HighLevel. However, the formula logic itself is CASEpeer-native and cannot be exported. If your firm relies on CASEpeer to auto-recalculate demand as medical bills are added, that behavior must be rebuilt in HighLevel using a combination of Custom Object calculations, third-party formula tools, or a spreadsheet integration. The historical calculated values migrate; future calculations do not.

Migration approach

Six steps for a successful CASEpeer to HighLevel data migration

  1. Audit CASEpeer data model and extract schema manifest

    FlitStack connects to your CASEpeer account via scoped read-only API access and pulls the full data manifest — every client, case, custom field, document, and note. We identify which CASEpeer fields are system fields versus fixed backend fields versus user-defined intake form fields. This manifest is the foundation of the field mapping plan. If CASEpeer has more than 15 custom intake fields per case type, we flag the additional schema work in the pre-migration report.

  2. Build HighLevel custom object and field schema

    Before data moves, FlitStack delivers a schema setup plan specifying every custom field, custom pick-list value, and custom object (Treatment_Record__c) your HighLevel admin creates. This plan includes the exact field names, data types, and pick-list values matching CASEpeer so the migration validates cleanly on first load. CASEpeer case status values, insurance types, and case types are all pre-loaded into HighLevel pick-lists so no records land with blank required fields.

  3. Migrate contacts and create opportunities with case properties

    The migration runs in dependency order: contacts (CASEpeer clients) load into HighLevel first with full name, email, phone, and address fields. Opportunities (CASEpeer cases) load second, linked to the corresponding contact by CASEpeer client ID. The attorney and paralegal names are resolved by email against HighLevel user accounts — unmatched owners are flagged in the migration report with a fallback owner assigned so no opportunity lands without an owner. Custom case fields (insurance type, case type, settlement demand, date of loss, SOL date) populate their respective custom fields on the opportunity record.

  4. Re-upload documents with original folder path metadata

    FlitStack downloads every document from CASEpeer associated with each case and re-uploads it as an attachment on the corresponding HighLevel opportunity. The original CASEpeer folder path (e.g., Medical Records / Orthopedic / Dr. Smith) is written to a custom text field (Original_Folder_Path__c) on the attachment so the folder hierarchy is preserved for reference. Medical treatment records are loaded into the Treatment_Record__c custom object with a lookup to the opportunity.

  5. Run delta-pickup and deliver migration audit report

    A delta-pickup window (24–48 hours) captures any CASEpeer records created or modified during the cutover window. FlitStack generates a field-level audit report comparing source values against destination values for every migrated record — record counts, field-level match rates, and unmapped fields are all surfaced. The litigation event plan template structure is exported as a JSON reference file. If any record fails validation, one-click rollback reverts the HighLevel environment to its pre-migration state while the issue is resolved and the migration re-run.

Platform deep dives

Context on both ends of the pair

CASEpeer logo

CASEpeer

Source

Strengths

  • Purpose-built for personal injury — case stages, medical treatment tracking, and settlement workflows reflect deep domain knowledge.
  • Per-user monthly pricing is transparent and predictable across all three tiers.
  • Firm-assisted onboarding data transfer process reduces risk during initial setup.
  • Texting is native with permission controls and scheduling, reducing reliance on separate communication tools.
  • Legal-specific integrations with LawPay, CalendarRules, and Records On Time are available out of the box.

Weaknesses

  • Dropbox custom folder creation has a documented bug persisting months without resolution.
  • Text messaging lacks mass texting and attachment support, limiting communication workflow depth.
  • Custom fields are restricted to intake forms and cannot be added to the base Client Intake Form.
  • Document management is inconsistent, with folder and file behavior varying unpredictably.
  • Reporting and analytics require the top-tier Advanced plan and additional BI tooling.
HighLevel logo

HighLevel

Destination

Strengths

  • Consolidates CRM, marketing automation, email, SMS, scheduling, and funnels into one platform at a predictable flat monthly rate.
  • Supports unlimited contacts and unlimited users on all paid tiers, removing per-record billing anxiety as databases grow.
  • Offers white-label and sub-account capabilities that let agencies resell access and manage multiple client environments under one billing relationship.
  • Includes built-in review management, reputation monitoring, and AI agents as native features rather than third-party add-ons.
  • Exports Contacts and Companies via a scalable async bulk CSV system that handles multi-million-row datasets without blocking the UI.

Weaknesses

  • The breadth of features creates a steep learning curve; advanced automations and Workflow configuration require significant time investment that smaller teams may not recover.
  • The platform charges usage-based fees for telecommunications and AI features that are not included in the base subscription, leading to bill surprises.
  • Recurring user reports on Reddit and G2 describe bugs, errors, and slow support response times that disrupt live marketing and sales operations.
  • Sub-account architecture, while powerful for agencies, adds migration complexity when identifying which client data lives in which isolated environment.
  • The platform is designed for agencies and SMBs; larger enterprises requiring deep reporting, custom objects at scale, or complex role-based access may outgrow its capabilities.

Complexity grading

How hard is this migration?

Standard CRM migration. 2 of 8 objects need a mapping; the rest are 1:1.

B

Overall complexity

Standard migration

Derived from compatibility, mapping clarity, API constraints, and data volume across CASEpeer and HighLevel.

  • Object compatibility

    B

    2 of 8 objects need a mapping; the rest are 1:1.

  • Field mapping clarity

    C

    Field mapping is derived from defaults — final spec confirmed during the sample migration.

  • Timeline complexity

    B

    8-object category — typical timelines run 2–7 days end-to-end.

  • API constraints

    B

    CASEpeer: Not publicly documented — CASEpeer does not publish a general developer portal with limits. Partner integrations operate under contractually defined thresholds..

  • Data volume sensitivity

    B

    CASEpeer doesn't expose a bulk API — REST + parallelization used for high-volume runs.

Estimator

Estimate your CASEpeer to HighLevel migration cost

Rule-based pricing — no per-record fees, no manual quotes. Migrations over 2M records are scoped individually.

Step 1

What are you migrating?

Pick a category, then your source and destination platforms.

Category

FAQ

Frequently asked questions about CASEpeer to HighLevel data migrations

Answers to the questions buyers ask most during CASEpeer to HighLevel migration scoping. Not seeing yours? Book a call.

Can't find your answer?

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Book a free 30 minute consultation

Most CASEpeer to HighLevel migrations complete in 5–10 business days for firms with fewer than 25,000 client and case records. Larger firms with 25,000+ records, multiple case types with different status value sets, or heavy document volume (more than 10,000 attachments) extend the timeline to 3–4 weeks. The longest single step is setting up the HighLevel custom object schema (Treatment_Record__c) and pick-lists before data moves — FlitStack delivers that plan in the first two days so schema creation runs in parallel with migration planning.

Adjacent paths

Related migrations to explore

Ready when you are

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