CRM

Migrate your CASEpeer data

Cloud-based case management software purpose-built for personal injury plaintiffs' attorneys. Tracks cases from intake through medical treatment, litigation, and settlement within a single firm-focused data model.

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In its favor

Why people choose CASEpeer

The signal that keeps CASEpeer on the shortlist. Sourced from G2, Capterra, and customer scoping calls.

Personal injury specificity — the platform is built for plaintiffs firms from the ground up, with case stages, medical treatment tracking, and settlement workflows that general-purpose CRMs cannot replicate without heavy configuration.

User interface simplicity — G2 reviewers consistently describe CASEpeer as easy to navigate, with left-hand folder organization for litigating and pre-litigation cases keeping attorneys organized without training overhead.

Built-in data transfer assistance — CASEpeer assigns an implementation team to each new firm, running a 4-stage process (Initial Pull, Review, Approve, Final Import) that reduces migration anxiety during onboarding.

Competitive pricing for small-to-mid firms — at $79/user/month for Basic, the platform undercuts many enterprise legal CRMs while covering case management, notes, calendaring, and texting out of the box.

Advanced-tier Data Sync — the top tier pushes firm data nightly to a dedicated AWS S3 bucket queryable via Athena, enabling firms to run BI reporting in Tableau or Power BI without exporting manually.

Dropbox integration breaks persist without resolution — at least one firm reported a custom folder creation bug lasting five months with no fix, blocking document access for newer client files and forcing workarounds.

Texting limitations frustrate communication-heavy workflows — users report lack of mass texting capability, no attachment support in messages, and cluttered in-app notifications that require external tools to replace.

Missing features force reliance on external software — essential tasks such as certain document workflows, client intake, and reporting require external actions or third-party integrations that CASEpeer does not natively cover.

Document management inconsistencies — folder structures and document naming conventions do not always behave predictably, with one reviewer noting lawyers cannot refer to files that should exist in CASEpeer-hosted folders.

Reporting is tier-gated — the Data Sync feature (S3 + Athena + BI tool connectivity) is restricted to the Advanced tier, leaving Basic and Pro users without a native path to operational analytics.

Reasons to switch

Why people leave CASEpeer

The recurring reasons buyers give for replacing CASEpeer. Presented as facts, not knocks.

Platform scorecard

Strengths, weaknesses, and where CASEpeer fits

Grades across six dimensions, plus a SWOT-style view of where the platform shines and where it falls short.

SWOT — strengths, weaknesses, and use-case fit

Strengths

Purpose-built for personal injury — case stages, medical treatment tracking, and settlement workflows reflect deep domain knowledge.Per-user monthly pricing is transparent and predictable across all three tiers.Firm-assisted onboarding data transfer process reduces risk during initial setup.Texting is native with permission controls and scheduling, reducing reliance on separate communication tools.Legal-specific integrations with LawPay, CalendarRules, and Records On Time are available out of the box.

Weaknesses

Dropbox custom folder creation has a documented bug persisting months without resolution.Text messaging lacks mass texting and attachment support, limiting communication workflow depth.Custom fields are restricted to intake forms and cannot be added to the base Client Intake Form.Document management is inconsistent, with folder and file behavior varying unpredictably.Reporting and analytics require the top-tier Advanced plan and additional BI tooling.

Where it works

Small-to-mid personal injury plaintiffs' firms with fewer than 50 employees, where the flat per-user pricing model aligns with lean staffing structures.US-based PI firms running straightforward pre-litigation and litigation case stages, since the platform's workflow model mirrors standard personal injury pipeline stages.Firms prioritizing guided onboarding, where CASEpeer's 4-stage staff-assisted data transfer reduces migration anxiety and minimizes historical data loss risk.Solo and small PI practices needing rapid user adoption, since left-hand folder navigation requires minimal training overhead per G2 reviewer feedback.Firms willing to pay for Advanced tier to unlock nightly S3 data sync, enabling Tableau or Power BI reporting without manual exports.

Where it struggles

Firms with high-volume communication workflows requiring bulk outreach, since mass texting and message attachments are unsupported in the texting module.Firms requiring consistent document management across team members, given persistent Dropbox custom folder creation bugs lasting months without resolution.Organizations needing advanced operational reporting without purchasing the Advanced tier, as Data Sync to S3 and BI tool connectivity is tier-gated.Multi-state PI firms operating non-standard case stage pipelines, since custom fields cannot be added to the base Client Intake Form and are restricted to intake forms per case type.Firms requiring native document automation for common workflows like pleading generation or settlement demand letter assembly, which require external software.

Pricing tiers

CASEpeer pricing overview

CASEpeer charges per user per month with no published onboarding or implementation fees. Three tiers are available: Basic at $79/user/month covering core case and contact management; Pro at $119/user/month adding reporting and automations; and Advanced at $149/user/month for Data Sync, text scheduling, and BI tool connectivity. All tiers include LawPay integration and standard storage.

Basic

Tier 1 of 3

$79/user/month

What's included

Core case management with pre-litigation and litigating case foldersCase Notes with search and shareCalendar and deadline trackingClient intake forms (standard, no custom fields)Email and SMS individual messagingLawPay integration for paymentsStandard integrations including Dropbox and Google Calendar

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Pricing is informational. FlitStack AI does not bill on CASEpeer's schedule — see our quote-based pricing →

What gets migrated

CASEpeer object support

Object-by-object support for CASEpeer migrations. Per-pair details surface during scoping.

Cases

Fully supported

Cases are the primary object in CASEpeer, organized into pre-litigation and litigating folders. Every Case has a type, status, assigned attorney, client contact, and associated notes. We map Cases 1:1 with their full field set, including pipeline stage, dates, and custom fields.

Case Notes

Fully supported

Notes are attached to Cases and are fully searchable and shareable across firm users. We export all notes including pinned notes, timestamps, and author attribution. Notes maintain their Case association during migration.

Contacts (Clients)

Fully supported

Contacts represent clients and opposing parties within the firm. Each Contact links to one or more Cases. We preserve Contact records with name, phone, email, address, and their Case associations intact.

Custom Intake Forms

Mapping required

Custom intake forms are created per case type and can include firm-defined fields beyond the standard schema. Not all fields on intake forms are accessible via the same mechanism; we map these fields carefully to ensure custom form data lands correctly in destination objects.

Custom Fields

Mapping required

Custom fields are supported but only for Custom Intake Forms, not for the standard Client Intake Form. When migrating, we must determine whether any case-type custom fields exist and handle them as extended properties on the target object.

Calendar / Deadlines

Fully supported

CASEpeer tracks court deadlines and appointments per Case. The CalendarRules integration auto-populates jurisdiction-specific deadlines. We preserve calendar entries with their date, type, associated Case, and assigned user.

Text Messages

Mapping required

Texting is built into CASEpeer with scheduling capability (Advanced tier) and per-user permission controls. We export SMS history and scheduled texts, but mass texting and attachment-in-text capabilities are not consistently available in all tiers, so we flag any scheduled outbound texts for review.

Documents

Mapping required

Documents attach to Cases and are often stored via Dropbox integration. A known bug has broken custom folder creation for some firms for months. We attempt to export documents from the CASEpeer-native file store; Dropbox-linked files require a separate authorization step to retrieve.

Integrations (LawPay, CalendarRules, Records On Time)

Mapping required

Integration connections (LawPay for payments, CalendarRules for court deadlines, Records On Time for medical records) are configuration data, not case data. We export integration settings so they can be reapplied in the destination system.

User / Staff Assignments

Fully supported

CASEpeer assigns attorneys, paralegals, and staff to Cases with role-based permissions. We export user records and their Case assignments, preserving ownership and access permissions in the target system.

Data Sync Exports (Advanced tier S3/Athena)

Mapping required

The Advanced tier's Data Sync pushes a nightly snapshot to an AWS S3 bucket queryable via Athena. This is not a live connection — it is a one-day-lagged export. If the firm relies on this for reporting continuity, we must preserve the S3 bucket path and Athena query schema during migration.

Gotchas

What to watch for in CASEpeer migrations

Issues we've hit on past CASEpeer migrations, tagged by severity. FlitStack AI handles every one — surfacing them up front because buyer engineering teams want to know.

High

Dropbox custom folder creation fails silently for extended periods

Medium

Custom fields unavailable on the Client Intake Form

Medium

Data Sync is a daily batch export, not a live data feed

Low

Mass texting and attachment-in-text unavailable across all tiers

How a CASEpeer migration works

Four steps, CASEpeer-specific

Connect

No general open API for arbitrary integrators. Official partners (e.g., Quilia) connect via CASEpeer's API under a partner agreement; Zapier and the Advanced-tier Nightly Data Sync to S3 cover most other automation needs. Bulk firm exports are requested by email to [email protected] by a user with the Export Data Page Access permission and delivered as a zip download. into CASEpeer. Scopes limited to read-only on the data we move.

Map

We translate CASEpeer-specific structures (custom fields, objects, value lists) to the destination's model.

Sample

Test with a 50–200 record subset to validate CASEpeer quirks before production.

Migrate

Full migration with CASEpeer rate-limit handling. Rollback available throughout.

FAQ

CASEpeer migration FAQ

Answers to the questions buyers ask most during CASEpeer migration scoping. Not seeing yours? Book a call.

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Most CASEpeer migrations under 1M records finish in 48–72 hours end-to-end. Larger orgs with custom objects or buyer-side security review typically take 5–7 days.

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