CRM migration

Migrate from CASEpeer to monday CRM

Field-level mapping, validation, and rollback between CASEpeer and monday CRM. We move data and schema; workflows are rebuilt natively in monday CRM.

CASEpeer logo

CASEpeer

Source

monday CRM

Destination

monday CRM logo

Compatibility

92%

11 of 12

objects map 1:1 between CASEpeer and monday CRM.

Complexity

BStandard

Timeline

48–72 hours

Rollback included Accuracy guarantee Field-level validation

Overview

What this migration involves

CASEpeer stores personal injury law firm data around cases, clients, contacts, and case-specific custom intake fields. Monday CRM models data as boards containing items with configurable column types. These architectures share a row-based record model but diverge significantly in how relationships, custom fields, and status semantics are stored. CASEpeer has no public REST API — migration uses CASEpeer's structured data export (Cases + Contacts + Custom Fields) combined with FlitStack's API write pipeline into Monday's boards. We map CASEpeer client records to Monday Contacts, case records to items on a Cases board, and every custom intake field to a Monday column type (Status, Date, Number, Text, etc.). CASEpeer's document attachments require separate file-reupload to Monday Files. Workflows, automations, and intake form logic do not migrate — FlitStack exports the form structure as a rebuild reference. CASEpeer's calendar events (court dates, deadlines) map to Date columns and subitems in Monday. Owner and attorney assignment (linked to CASEpeer users) resolves by email match against Monday workspace members. A 24–48 hour delta window captures any cases or contacts modified in CASEpeer during the cutover window.

Field-level fidelity

Every standard and custom field arrives verified.

Schema-aware mapping

AI proposes the map; you confirm before any record moves.

Relationships preserved

Parent–child, lookups, and ownership stay linked.

Full activity history

Calls, emails, meetings — with original timestamps.

Attachments & notes

Documents, uploads, and inline notes move with the record.

Why teams make this switch

Two sides of the same decision

Leaving

CASEpeer logo

CASEpeer

What's pushing teams away

  • Dropbox integration breaks persist without resolution — at least one firm reported a custom folder creation bug lasting five months with no fix, blocking document access for newer client files and forcing workarounds.
  • Texting limitations frustrate communication-heavy workflows — users report lack of mass texting capability, no attachment support in messages, and cluttered in-app notifications that require external tools to replace.
  • Missing features force reliance on external software — essential tasks such as certain document workflows, client intake, and reporting require external actions or third-party integrations that CASEpeer does not natively cover.
  • Document management inconsistencies — folder structures and document naming conventions do not always behave predictably, with one reviewer noting lawyers cannot refer to files that should exist in CASEpeer-hosted folders.
  • Reporting is tier-gated — the Data Sync feature (S3 + Athena + BI tool connectivity) is restricted to the Advanced tier, leaving Basic and Pro users without a native path to operational analytics.

Choosing

monday CRM logo

monday CRM

What's pulling them in

  • Users praise the board-based visual interface for making pipeline stages immediately legible to non-technical team members without CRM training.
  • The no-code automation builder lets sales ops teams create lead routing, stage updates, and email triggers without developer involvement.
  • Integration ecosystem connects to Slack, Gmail, Outlook, and Zapier with minimal configuration, reducing friction for teams already using these tools.
  • The flexible column system lets teams build custom CRM views — deal value, close date, lead source — without needing a developer or pre-defined schema.
  • Teams already using monday Work Management can layer CRM features onto existing boards rather than starting from scratch.

Object mapping

How CASEpeer objects map to monday CRM

Each row shows how a CASEpeer object lands in monday CRM, including any object-level transformations, lookup resolution, or schema-design dependencies.

Typical mapping — final map is confirmed during the sample migration step.

CASEpeer

Client

maps to

monday CRM

Contact

1:1
Fully supported

CASEpeer client records (name, email, phone, address) map directly to Monday Contacts. CASEpeer stores client date of birth and case involvement type as custom fields — those migrate as Contact-level columns in Monday. Clients without a linked case become standalone Contacts in Monday, preserving the complete contact record for future reference or outreach. All standard contact fields transfer without transformation; custom fields receive appropriate Monday column types based on their data shape.

CASEpeer

Case

maps to

monday CRM

Item (Cases Board)

1:1
Fully supported

Each CASEpeer case becomes one Item in a Monday Cases board. The Item's primary Name column receives the case number or case caption. Case status (Intake, Open, Pending, Closed) maps to a Monday Status column with matching option values. All custom intake fields become additional columns on the board.

CASEpeer

Case Type

maps to

monday CRM

Board + Status Options

1:many
Fully supported

CASEpeer supports multiple case types (e.g., Auto Accident, Medical Malpractice, Slip and Fall). Each case type can have a distinct custom intake form. FlitStack creates a Monday board per case type OR uses a single board with Status-grouped views — your team's preference drives the architecture.

CASEpeer

Contact (non-client party)

maps to

monday CRM

Contact + Subitem

1:1
Fully supported

CASEpeer stores defendant names, opposing counsel, witnesses, and medical provider contacts. These map to Monday Contacts. If the contact is specific to one case, FlitStack links them as a Subitem on that case's Item so the relationship is visible without duplicating the Contact record.

CASEpeer

Custom Intake Field

maps to

monday CRM

Monday Column

1:1
Fully supported

CASEpeer custom intake fields are per-case-type — each field's data type (text, number, date, picklist) determines the Monday column type. Picklist fields create a Monday Status or Dropdown column with the same options. Fields unique to one case type create board-specific columns — shared fields across types are surfaced as shared columns.

CASEpeer

Document / Attachment

maps to

monday CRM

Monday File

1:1
Fully supported

CASEpeer file attachments (pleadings, medical records, correspondence) are exported from the CASEpeer document store and re-uploaded as Monday Files attached to the corresponding case Item. Original filenames and upload timestamps are preserved. Dropbox folder structure does not transfer — files land in Monday's file attachment panel per item.

CASEpeer

Calendar / Court Date

maps to

monday CRM

Date Column + Subitem

1:1
Fully supported

CASEpeer court dates, filing deadlines, and medical appointment dates map to Monday Date columns on the case Item. Recurring or multi-event dates (e.g., discovery deadlines, deposition schedule) may be represented as Subitems with their own date and status columns so each milestone is individually trackable.

CASEpeer

Attorney / Staff Owner

maps to

monday CRM

Person Column

1:1
Fully supported

CASEpeer associates a responsible attorney and supporting staff with each case. FlitStack resolves each CASEpeer user by email against Monday workspace members and assigns them via a Person column. If a CASEpeer user has no Monday account, their name is stored as a Text column so the assignment is not lost — your team invites them before or after migration.

CASEpeer

Case Note

maps to

monday CRM

Update / Column (Long Text)

1:1
Fully supported

CASEpeer case notes (attorney notes, paralegal updates) map to Monday Updates on the case Item. If a note has a timestamp and author, those are preserved in the Update attribution. High-frequency notes may alternatively be stored in a Long Text column for quick scan-viewing.

CASEpeer

Insurance / Lien Info

maps to

monday CRM

Text / Number Column

1:1
Fully supported

CASEpeer stores insurer name, policy number, and lien holder information as case-level properties. These map to Monday Text and Number columns on the case Item. Monetary fields such as policy limits, lien amounts, and insurance reserves use Number columns with currency formatting applied for consistent display. Lien holder names and addresses use Text columns. This mapping preserves the complete insurance and lien picture for each case within Monday's case Item.

CASEpeer

Settlement / Recovery Amount

maps to

monday CRM

Number Column

1:1
Fully supported

CASEpeer tracks settlement amounts, costs advanced, and net recovery. These numeric fields map to Monday Number columns — formatted for currency on the board view. Case close date maps to a separate Date column so closed cases can be filtered by settlement period.

CASEpeer

Lead / Prospective Client

maps to

monday CRM

Item (Leads Board) / Contact

1:1
Fully supported

CASEpeer intake leads that have not yet converted to formal cases are stored as Contacts with a 'Lead' case-type designation. In Monday, these land as Items on a separate Leads board OR as Contacts with a Status column set to 'Lead'. Once a case is formally opened, the Item is moved or copied to the Cases board.

Gotchas + challenges

What specifically takes care here

Platform-specific issues from each side, plus the pair-specific challenges that don't show up on either platform's page on its own.

CASEpeer logo

CASEpeer gotchas

High

Dropbox custom folder creation fails silently for extended periods

Medium

Custom fields unavailable on the Client Intake Form

Medium

Data Sync is a daily batch export, not a live data feed

Low

Mass texting and attachment-in-text unavailable across all tiers

monday CRM logo

monday CRM gotchas

High

Subitems are not included in bulk exports

High

Daily API call limits vary sharply by plan

Medium

Legacy automations (Sentence Builder) are being deprecated

Medium

Excel and account exports only include table views

Low

Enterprise admins can disable non-admin exports

Pair-specific challenges

  • CASEpeer has no public REST API — migration relies on structured export files

    Unlike mainstream CRMs with documented REST endpoints, CASEpeer does not expose a public API for programmatic data extraction. FlitStack works from CASEpeer's structured data export (Cases, Clients, Contacts, Custom Fields), which requires CASEpeer-side export initiation. The export produces CSV/Excel files per object. File attachment URLs embedded in the export require a separate download pass from CASEpeer's document store. This adds a pre-migration step — the CASEpeer data export must be requested and validated before FlitStack's pipeline can begin. Plan 2–3 business days for the export-and-validate phase before the migration clock starts.

  • Monday API rate limits on Standard and Pro plans constrain large casebase imports

    Monday's plan-tiered rate limits cap API calls at 1,000 per day on Standard and 10,000 per day on Pro. A PI firm with 3,000 cases, each with 10 columns and 5 attachments, can exceed 1,000 daily calls during the initial load phase. FlitStack implements batch sizing and exponential backoff for the monday.com API — items are grouped into Monday's bulk mutation operations to minimize call count. Firms with large casebases should provision Pro-tier Monday access before migration so the 10,000 daily cap accommodates the load without throttling delays.

  • Document folder structure does not carry over — Dropbox folder creation failures compound the problem

    CASEpeer integrates with Dropbox to store case documents in firm-defined folder structures. G2 reviews confirm that CASEpeer's Dropbox folder creation broke in 2025 and has not been reliably repaired. Documents that were not successfully synced before migration may have inconsistent folder paths. FlitStack extracts documents from the CASEpeer document store by case number and re-uploads them as Monday Files attached to each case Item. The hierarchical Dropbox folder structure cannot be replicated in Monday — all documents land in the case Item's file panel. Firms relying on a specific folder taxonomy should audit which documents were successfully synced before migration and rebuild the folder logic as Monday board Groupings post-migration.

  • Custom intake forms vary by case type — board-level column mapping must account for field-level branching

    CASEpeer Advanced tier allows one custom intake form per case type. A firm running Auto Accident, Medical Malpractice, and General PI cases may have three distinct intake form schemas with overlapping and non-overlapping fields. In Monday, board columns are shared by all items in that board — a column created for 'Policy Limit' exists on every item even if only Auto Accident cases use it. FlitStack maps shared fields across case types to shared columns and creates board-specific columns for fields unique to one case type. Post-migration, your team may want to split by case type into separate boards to keep column views clean for each practice area.

  • Monday Person columns require resolved workspace members — unresolved attorneys appear as text

    Monday's Person column type can only display users who have accepted a workspace invitation. CASEpeer staff members who have left the firm or who do not yet have Monday accounts are stored as plain text in the Responsible Attorney and Paralegal columns. This is not data loss — the names are preserved — but it means your team should audit the attorney list before migration and send Monday invitations to any active staff not yet onboarded. Inactive attorneys can be kept as text references without blocking the migration.

Migration approach

Six steps for a successful CASEpeer to monday CRM data migration

  1. Initiate CASEpeer data export and validate export completeness

    FlitStack guides your team through requesting CASEpeer's structured data export — Cases, Clients, Contacts, Custom Intake Fields, and Calendar Events. We validate the export against your known record counts (open cases, total contacts, active custom intake forms) before any transformation begins. If the export is incomplete or missing attachments, we flag gaps and coordinate a re-export. This step typically takes 1–3 business days depending on CASEpeer support response time.

  2. Design Monday board schema and column types

    FlitStack maps every CASEpeer object and custom intake field to a Monday board structure. We create a Cases board with all standard columns (Status, Opened Date, Settlement Amount, Responsible Attorney, etc.) plus board-specific columns for each unique intake field. A Leads board captures intake prospects not yet converted to formal cases. We coordinate with your Monday admin to provision Pro-tier access if needed for rate limit headroom, and to pre-invite any CASEpeer staff who need Monday accounts before migration.

  3. Map CASEpeer users to Monday workspace members by email

    Attorneys, paralegals, and administrative staff in CASEpeer are matched to Monday workspace members by email address. This resolution drives Person column population on case Items. Any CASEpeer user without a Monday account receives a text fallback in the attorney/paralegal columns so assignments are visible. We generate an owner-resolution report before the migration run so your team can close gaps by inviting users or designating fallback owners.

  4. Run sample migration with field-level diff

    A representative sample — typically 50–200 case records spanning multiple case types and custom intake configurations — migrates first. FlitStack generates a field-level diff report comparing source values against Monday values so you can verify that status mappings, monetary values, date fields, and Person assignments match expectations. You approve the sample before the full migration commits. This step catches value-mapping errors and column misconfiguration before large-scale data lands in Monday.

  5. Execute full migration and delta pickup for in-flight records

    The full casebase, contacts, calendar events, and documents migrate using Monday's bulk API operations. A 24–48 hour delta window runs concurrently — any records modified or created in CASEpeer during the cutover are captured in a second pass. Documents extract from CASEpeer's document store and re-upload as Monday Files per case Item. After both passes, FlitStack generates a reconciliation report showing record counts, attachment counts, and any records that failed to migrate with a reason code. One-click rollback is available if reconciliation reveals unexpected gaps.

Platform deep dives

Context on both ends of the pair

CASEpeer logo

CASEpeer

Source

Strengths

  • Purpose-built for personal injury — case stages, medical treatment tracking, and settlement workflows reflect deep domain knowledge.
  • Per-user monthly pricing is transparent and predictable across all three tiers.
  • Firm-assisted onboarding data transfer process reduces risk during initial setup.
  • Texting is native with permission controls and scheduling, reducing reliance on separate communication tools.
  • Legal-specific integrations with LawPay, CalendarRules, and Records On Time are available out of the box.

Weaknesses

  • Dropbox custom folder creation has a documented bug persisting months without resolution.
  • Text messaging lacks mass texting and attachment support, limiting communication workflow depth.
  • Custom fields are restricted to intake forms and cannot be added to the base Client Intake Form.
  • Document management is inconsistent, with folder and file behavior varying unpredictably.
  • Reporting and analytics require the top-tier Advanced plan and additional BI tooling.
monday CRM logo

monday CRM

Destination

Strengths

  • Board-based UI makes pipeline stages and deal progress visually obvious without training.
  • No-code automation builder requires no developer resources to create lead routing and stage-triggered actions.
  • Flexible column system supports custom CRM fields without schema changes or admin involvement.
  • Integrates natively with Slack, Gmail, Outlook, and Zapier with minimal configuration overhead.
  • Layered product means teams already on monday Work Management can add CRM without migrating existing data.

Weaknesses

  • No native Contacts object separate from Items — contacts are managed inside a CRM module's People feature.
  • Pipeline and deal relationships use a flat item model rather than a relational object model, making complex CRM associations awkward.
  • Automations are plan-gated (250 actions/month on Standard, 25,000 on Pro) and the legacy Recipe system is being deprecated.
  • Customization and advanced views (Chart, Formula, Dependency) are locked behind Pro and Enterprise tiers.
  • Per-seat pricing with non-refundable annual billing creates cost lock-in risk during migration.

Complexity grading

How hard is this migration?

Standard CRM migration. 1 of 8 objects need a mapping; the rest are 1:1.

B

Overall complexity

Standard migration

Derived from compatibility, mapping clarity, API constraints, and data volume across CASEpeer and monday CRM.

  • Object compatibility

    B

    1 of 8 objects need a mapping; the rest are 1:1.

  • Field mapping clarity

    C

    Field mapping is derived from defaults — final spec confirmed during the sample migration.

  • Timeline complexity

    B

    8-object category — typical timelines run 2–7 days end-to-end.

  • API constraints

    B

    CASEpeer: Not publicly documented — CASEpeer does not publish a general developer portal with limits. Partner integrations operate under contractually defined thresholds..

  • Data volume sensitivity

    B

    CASEpeer doesn't expose a bulk API — REST + parallelization used for high-volume runs.

Estimator

Estimate your CASEpeer to monday CRM migration cost

Rule-based pricing — no per-record fees, no manual quotes. Migrations over 2M records are scoped individually.

Step 1

What are you migrating?

Pick a category, then your source and destination platforms.

Category

FAQ

Frequently asked questions about CASEpeer to monday CRM data migrations

Answers to the questions buyers ask most during CASEpeer to monday CRM migration scoping. Not seeing yours? Book a call.

Can't find your answer?

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Book a free 30 minute consultation

Most CASEpeer to Monday migrations complete in 48–72 hours of active migration time for firms with under 5,000 case records. The CASEpeer data export phase (Step 1) adds 1–3 business days depending on CASEpeer support response. Firms with more than 5,000 open cases or more than three active case types with distinct custom intake forms typically require 5–10 business days including the sample validation pass and Monday board configuration.

Adjacent paths

Related migrations to explore

Ready when you are

Move from CASEpeer.
Land in monday CRM, intact.

Tell us record counts and timeline. We'll come back with a written quote inside 1 business day — no commitment, no sales pitch.

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