CRM

Migrate your Payaca data

AI-native operating system for US solar, heat pump, battery, and EV charger installers combining CRM, job management, and permit tracking in one platform.

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In its favor

Why people choose Payaca

The signal that keeps Payaca on the shortlist. Sourced from G2, Capterra, and customer scoping calls.

Purpose-built for clean tech installers with out-of-the-box support for multi-option solar and battery quoting, OpenSolar design integration, and compliance field tracking.

Includes a branded customer portal with proposals, invoices, payments, bookings, document signing, and shared files under a custom domain, consolidating client-facing workflows.

Dedicated onboarding with full data migration and workflow mapping is included on the Growth tier, reducing time-to-value for teams switching from spreadsheets or generic CRMs.

Stripe-powered online payments, automated payment reminders, and SMS notifications reduce manual follow-up on outstanding invoices.

ISO 27001 certified platform with data warehouse sync to Snowflake and BigQuery signals enterprise-grade security appropriate for larger installer portfolios.

Flat-rate per-month pricing at £299 or $444+ means costs scale poorly for high-volume, low-margin residential installers compared to per-user or per-job competitors.

Limited public review volume (4.9 on Capterra from 19 reviews) makes independent validation of long-term reliability difficult for enterprise buyers.

Smaller vendor footprint with ~13 employees and estimated $433k annual revenue raises concerns about long-term product support and feature development velocity.

Teams with complex ERP needs report Payaca's QuickBooks and Xero integrations require additional configuration that rivals dedicated field service platforms.

Implementation still takes 2–4 weeks even for straightforward residential installs, which frustrates operators expecting faster onboarding from modern SaaS tools.

Reasons to switch

Why people leave Payaca

The recurring reasons buyers give for replacing Payaca. Presented as facts, not knocks.

Platform scorecard

Strengths, weaknesses, and where Payaca fits

Grades across six dimensions, plus a SWOT-style view of where the platform shines and where it falls short.

SWOT — strengths, weaknesses, and use-case fit

Strengths

Vertical-specific CRM with pipeline stages designed for the clean tech sales-to-install lifecycle out of the box.All-in-one platform combining sales CRM, job management, invoicing, and customer portal reduces tool sprawl for small to mid-size installers.Stripe integration and automated payment reminders handle recurring payment collection without requiring separate accounting software.Growth tier includes full data migration and workflow mapping as part of onboarding, reducing migration friction.OpenAPI access and Zapier integration provide escape hatches for custom integrations even on lower tiers.

Weaknesses

Flat-rate pricing model does not align with team-size or job-volume growth, making it expensive for high-volume, low-margin residential operations.Limited public API documentation and lack of a publicly documented bulk export endpoint restrict programmatic data extraction beyond CSV.Small vendor with ~13 employees and ~$433k annual revenue signals higher concentration risk compared to established competitors like Jobber or Housecall Pro.Customer portal and automation features require Growth tier to access advanced configuration, limiting functionality on entry-level Core plan.Minimal public review volume (19 Capterra reviews) makes competitive benchmarking and long-term reliability assessment difficult.

Where it works

Small to mid-size clean tech installer teams with 3–15 users who need a vertically integrated CRM, job management, and customer portal without stitching together multiple tools.US-based residential solar, heat pump, battery storage, and EV charger installers who require built-in compliance field tracking for permits, inspections, and AHJ requirements.Installer businesses running on Stripe who want automated payment reminders and SMS notifications to reduce manual collections follow-up on outstanding invoices.Growth-stage clean tech companies that value ISO 27001 certification and data warehouse sync to Snowflake or BigQuery for portfolio-level reporting and investor visibility.Teams migrating from spreadsheets or generic CRMs who benefit from the Growth tier's included workflow mapping, data migration, and personalized team training.

Where it struggles

High-volume, low-margin residential installers processing 50+ jobs per month, where flat-rate pricing of $444/month on Core or $1,724/month on Growth inflates cost-per-job beyond competitor alternatives.Large commercial or utility-scale solar projects requiring multi-phase project management, resource scheduling across crews, or advanced inventory tracking not supported in the platform.Teams with existing ERP investments (simPRO, ServiceTitan, Salesforce) that need deep bidirectional sync rather than basic QuickBooks or Xero integration requiring manual reconciliation.Organizations prioritizing rapid deployment or expecting day-one configuration; implementation timelines of 2–4 weeks even for straightforward residential installs create operational gaps.Enterprise buyers requiring extensive public API documentation, bulk export endpoints, or SLA-backed support contracts that match the rigor of established field service vendors.

Pricing tiers

Payaca pricing overview

Payaca charges flat monthly rates per organization rather than per-user pricing, with Core starting at $444/month and Growth at $1,724/month (annual billing available at a discount). This model favors small teams with high job volumes but becomes relatively expensive for large crews on the Core tier since user seats are not separately priced.

Core

Tier 1 of 2

$444/month or $370/month billed annually

What's included

CRM, job management, and basic pipeline stages1-hour setup call for onboardingTemplated automations and standard reportingGmail integration and Zapier accessCustom fields for compliance trackingOnline payments via Stripe (transaction fees extra)

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Pricing is informational. FlitStack AI does not bill on Payaca's schedule — see our quote-based pricing →

What gets migrated

Payaca object support

Object-by-object support for Payaca migrations. Per-pair details surface during scoping.

Customers

Fully supported

Customer records include names, addresses, and contact information. Payaca exposes a direct CSV export from the customer list and accepts customer ID references during project imports. We pull full customer profiles including linked projects and documents.

Projects

Fully supported

Projects are the central object in Payaca's data model, tracking the full install lifecycle from lead through completion. We map project records, stage history, and linked customer references. Importing past projects requires pre-existing customer IDs in Payaca.

Pipelines

Mapping required

Payaca uses fixed pipeline stages (Lead, Survey, Quote, Install, Complete) that can be customized with automation rules. We preserve stage transition history and recreate automation triggers at the destination, though conditional logic paths require manual verification.

Documents

Fully supported

Documents attach to projects and customers. Payaca's customer portal supports shared file access and document signing. We migrate file references and signing status; actual file binaries require separate download-transfer-upload handling.

Invoices

Fully supported

Invoices are generated within projects and support online payment collection via Stripe. We export invoice line items, payment status, and Stripe transaction references. Historical invoice PDFs are migrated as document attachments.

Custom Fields

Mapping required

Payaca supports custom fields for compliance tracking, permit management, and AHJ requirements. We map custom field definitions and their populated values, though field types (text, date, dropdown) must be validated against destination schema compatibility.

Automation Rules

Mapping required

Automations use triggers (pipeline changes, tag events) and actions to move projects between stages. Template automations are portable; custom automations with conditional logic require workflow recreation at the destination as JSON or configuration exports are not natively supported.

Items

Fully supported

Items represent quoted products and services (battery sizes, panel configurations, labor rates). We migrate item definitions including pricing. Import uses CSV with template downloads available from Payaca's import interface.

Integrations

Mapping required

Payaca connects to QuickBooks, Xero, Stripe, OpenSolar, Gmail, Zapier, and Snowflake/BigQuery. We migrate integration configuration references but rebuilding API credentials, OAuth tokens, and webhook URLs at the destination must be done manually.

Service Reminders

Fully supported

Service reminders are associated with customers or projects and can be imported via CSV templates. We migrate reminder definitions, scheduling logic, and associated customer/project links.

Customer Portal

Mapping required

The branded customer portal aggregates projects, proposals, invoices, payments, and document signing under a custom domain. Portal configuration and custom domain settings require manual reconfiguration at the destination platform.

Gotchas

What to watch for in Payaca migrations

Issues we've hit on past Payaca migrations, tagged by severity. FlitStack AI handles every one — surfacing them up front because buyer engineering teams want to know.

High

CSV export only captures customer contact records

High

Project imports require pre-existing customer IDs

Medium

Automation rule portability is limited to templates

Low

Stripe transaction fees are external to Payaca billing

How a Payaca migration works

Four steps, Payaca-specific

Connect

OpenAPI access documented; specific authentication method not publicly disclosed into Payaca. Scopes limited to read-only on the data we move.

Map

We translate Payaca-specific structures (custom fields, objects, value lists) to the destination's model.

Sample

Test with a 50–200 record subset to validate Payaca quirks before production.

Migrate

Full migration with Payaca rate-limit handling. Rollback available throughout.

FAQ

Payaca migration FAQ

Answers to the questions buyers ask most during Payaca migration scoping. Not seeing yours? Book a call.

Can't find your answer?

Walk through your Payaca migration with a real engineer — 30 minutes, free, written quote within 24 hours.

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Most Payaca migrations under 1M records finish in 48–72 hours end-to-end. Larger orgs with custom objects or buyer-side security review typically take 5–7 days.

Ready when you are

Migrate Payaca.
Without the rebuild.

Free scoping call with a migration engineer. Tell us about your Payaca setup and destination — written quote back within a business day.

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