CRM

Migrate your Filevine data

Legal practice management platform built for plaintiff firms, combining AI-powered case management with document automation and deposition tools. Filevine's highly customizable project structure requires careful schema mapping during any migration.

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In its favor

Why people choose Filevine

The signal that keeps Filevine on the shortlist. Sourced from G2, Capterra, and customer scoping calls.

Filevine's AI medical chronology (MedChron) is a differentiator for PI firms — it turns unstructured records into structured timelines without manual review, and is free for qualifying subscribers.

Flexible project templates and custom sections let plaintiff firms model workflows for different case types without code, making it adaptable as the firm grows.

All-in-one platform consolidates intake, case handling, document management, billing, and e-signatures into a single system, reducing tool sprawl across the firm.

Vinesign provides integrated e-signature capability with document templates, removing the need for a separate esign vendor in most workflows.

Demands AI and Depo Copilot give smaller firms AI-assisted document review and live deposition transcription that would otherwise require separate subscriptions.

The calendar is widely described as non-functional — teams must sync to Outlook and apply special codes for entries to appear, creating a brittle dual-system workflow.

Initial setup takes months even with an implementation partner, and the platform requires technical expertise to configure correctly, frustrating smaller firms without IT staff.

Document organization is flat — all files dump into the Docs tab rather than auto-sorting into categories like pleadings or medical records, creating long-term findability problems.

Communication gaps during onboarding and migration from Filevine support have been reported, with additional required API updates surfacing post-implementation.

The metered AI model (3 chats/user/month on base tier) frustrates teams expecting broader AI access without upgrading to LOIS Assistant or higher add-on tiers.

Reasons to switch

Why people leave Filevine

The recurring reasons buyers give for replacing Filevine. Presented as facts, not knocks.

Platform scorecard

Strengths, weaknesses, and where Filevine fits

Grades across six dimensions, plus a SWOT-style view of where the platform shines and where it falls short.

SWOT — strengths, weaknesses, and use-case fit

Strengths

AI-powered medical chronology (MedChron) and deposition tools built natively into the platform for plaintiff practices.Highly customizable project templates with per-firm custom fields, sections, and phases via the Customs Editor.Integrated intake, case management, document automation, billing, and esignatures in a single platform.FedRAMP authorized (2025), making it viable for government and regulated client work.Collection Exports feature generates structured evidence lists and medical chronologies directly from project data.

Weaknesses

Calendar is functionally broken for many users — Outlook sync is required and demands special configuration codes.Initial implementation is long (months) and requires technical expertise, often a dedicated build team.No automation export — all phase-based workflows must be manually rebuilt on any new platform.Document storage is flat, not auto-sorted — users spend significant time organizing files manually.AI features are metered on base tiers (3 chats/user/month), limiting adoption without paid add-ons.

Where it works

Plaintiff-side firms (personal injury, mass torts, family law) that need AI-assisted medical chronology tools and high-volume document processing workflows.Mid-to-large law firms (11–200+ attorneys) with dedicated build teams or implementation partners who can handle multi-month configuration and custom field mapping.US-based contingency-fee practices that benefit from consolidating intake, case management, document automation, billing, and esignatures into a single platform.Firms handling complex litigation with high document volumes that need structured evidence exports and Collection-based medical chronology generation.Organizations requiring FedRAMP-authorized platforms for government or regulated client work in the United States.

Where it struggles

Solo practitioners or small firms without dedicated IT staff who cannot absorb months of implementation time or technical configuration requirements.Firms expecting native, reliable calendar functionality — Filevine's calendar requires Outlook sync with special configuration codes to function.International law firms or practices operating outside the US market where FedRAMP compliance provides no advantage.Firms with simple, low-volume practice areas that cannot justify $50–150/user/month pricing for functionality they do not need.Organizations planning future platform migrations — all phase-based workflow automations must be manually rebuilt with no export path.

Pricing tiers

Filevine pricing overview

Filevine uses custom negotiated pricing with no public rate card. Estimates range from $50/user/month at entry to $150/user/month at full suite with add-ons. AI features are metered on base tiers; unlimited AI usage requires upgrading to LOIS Assistant, LOIS Expert, or LOIS Contracts. Firms report total costs of approximately $150/user/month with core add-ons included.

Base Platform

Tier 1 of 5

$50–150/user/month (custom)

What's included

Core Filevine platform access with Project, Contact, and Document managementLimited AI: 3 chats/user/month across LOIS features (Demands AI, Depo Copilot, MedChron)Phase-based task workflows, Deadline Chains, and Customs Editor for customizationVinesign for e-signatures and DocGen for document assemblyEmail and calendar integration (requires configuration)

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Pricing is informational. FlitStack AI does not bill on Filevine's schedule — see our quote-based pricing →

What gets migrated

Filevine object support

Object-by-object support for Filevine migrations. Per-pair details surface during scoping.

Projects

Fully supported

Projects are Filevine's core case/matter object. The migration spreadsheet format accepts Projects as the primary import unit. We map standard project fields (status, phase, assigned user) directly. Custom Sections and Vitals require per-firm field mapping against the Customs Editor schema.

Contacts

Fully supported

Contacts migrate via the Contacts spreadsheet with standard fields (name, phone, email, company). Custom contact properties map 1:1 where the destination system supports them, or we preserve them as custom properties on the linked Project.

Custom Fields

Mapping required

Custom fields added via the Customs Editor vary by firm in both name and field type (text, date, dropdown, yes/no, ProjectLink, etc.). We catalog all custom fields during scoping, resolve field-type incompatibilities with the destination, and map field values explicitly.

Phases

Mapping required

Phases represent stage-based milestones within a Project. Migration preserves phase names and ordering. Where the destination uses a different pipeline-stage model, we map phases to the closest equivalent and flag any custom phase logic for manual review.

Deadline Chains

Mapping required

Deadline Chains auto-populate calendar dates from a trigger date. Migration preserves the chain template structure and any linked dates. We flag any chain templates that reference system IDs rather than human-readable names.

Documents

Mapping required

Filevine's Docs+ module stores documents with Bates Stamping, PDF Editor, Doc Combiner, and OCR. We export documents from the Docs section preserving metadata. Filevine does not auto-categorize documents on import, so flat document lists require optional manual categorization post-migration.

Billing Items

Mapping required

Billing items have three types: time entries, expenses, and flat fee items. Each has associated ItemType codes and Billable/Chargeable flags. We extract all three types from the billing migration spreadsheet. Flat fee billing logic does not transfer and must be rebuilt in the destination.

Workflows (Phase-Based)

Not in this platform

Filevine's phase-based task workflows are defined within the Customs Editor per-project template. There is no export mechanism for workflow definitions. All automations must be manually rebuilt on the destination platform.

Collections

Mapping required

Collections hold structured datasets such as evidence lists and medical chronologies. The Collection Exports feature generates normalized views from these records. We extract collection data via the API, mapping custom collection field schemas to the destination object model.

Time Entries

Mapping required

Time entries are a billing item type tied to TimeCode fields. We extract time entries with their associated codes and hours. Time entry-to-user assignments are preserved as Owner/User properties in the destination.

Vitals

Mapping required

Vitals are key-value indicators displayed on the Project card and within sections. Migration preserves vitals as custom project fields. Where vitals reference other records (ProjectLinks), we resolve cross-project references during mapping.

Flex Sections

Mapping required

Flex Sections control visibility of sections and phases per project type. Migration of flex section visibility rules requires mapping Filevine's visibility flags (initially visible, always visible, initially hidden, always hidden) to the destination's equivalent conditional display logic.

Gotchas

What to watch for in Filevine migrations

Issues we've hit on past Filevine migrations, tagged by severity. FlitStack AI handles every one — surfacing them up front because buyer engineering teams want to know.

High

Phase-based workflows do not export

Medium

AI chat quota is metered at 3 per user per month

Medium

Documents have no auto-categorization on import

Medium

Outlook and email sync requires special configuration codes

Low

Flat-fee billing logic does not transfer

How a Filevine migration works

Four steps, Filevine-specific

Connect

OAuth 2.0 into Filevine. Scopes limited to read-only on the data we move.

Map

We translate Filevine-specific structures (custom fields, objects, value lists) to the destination's model.

Sample

Test with a 50–200 record subset to validate Filevine quirks before production.

Migrate

Full migration with Filevine rate-limit handling. Rollback available throughout.

FAQ

Filevine migration FAQ

Answers to the questions buyers ask most during Filevine migration scoping. Not seeing yours? Book a call.

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Most Filevine migrations under 1M records finish in 48–72 hours end-to-end. Larger orgs with custom objects or buyer-side security review typically take 5–7 days.

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