CRM migration
Field-level mapping, validation, and rollback between eMarketeer and Twenty CRM. We move data and schema; workflows are rebuilt natively in Twenty CRM.
eMarketeer
Source
Twenty CRM
Destination
Compatibility
6 of 10
objects map 1:1 between eMarketeer and Twenty CRM.
Complexity
BStandard
Timeline
3-5 weeks
Overview
Migrating from eMarketeer to Twenty CRM is a platform-category shift from marketing automation to sales CRM. eMarketeer organizes around Contacts, Campaigns, Flows, and Segments with real-time rule evaluation; Twenty CRM centers on People, Companies, Opportunities, and Tasks with a custom object model that requires manual schema creation before import. We snapshot active segment membership at migration time rather than preserving live rule logic, since Twenty has no native segment engine. Campaign and flow data transfer as activity history and notes, but the flow builder logic does not migrate as code. We deliver a written flow inventory with Twenty-compatible equivalents so the customer's admin can rebuild automation sequences post-migration. Custom properties from eMarketeer contacts map to Twenty custom fields, and any properties not surfaced in the export are derived from the full schema discovery during scoping.
Every standard and custom field arrives verified.
AI proposes the map; you confirm before any record moves.
Parent–child, lookups, and ownership stay linked.
Calls, emails, meetings — with original timestamps.
Documents, uploads, and inline notes move with the record.
Why teams make this switch
Leaving
What's pushing teams away
Choosing
What's pulling them in
Object mapping
Each row shows how a eMarketeer object lands in Twenty CRM, including any object-level transformations, lookup resolution, or schema-design dependencies.
Typical mapping — final map is confirmed during the sample migration step.
eMarketeer
Contact
Twenty CRM
People
1:1eMarketeer Contacts map directly to Twenty CRM People records. Email, name fields, phone, and any custom properties migrate to corresponding Twenty custom fields. Custom property schema is derived during discovery since eMarketeer lacks a public field registry. All fields must be created in Twenty Settings → Data Model before import begins. Source record IDs are preserved as a legacy ID field for deduplication and audit.
eMarketeer
Company
Twenty CRM
Company
1:1eMarketeer account-level data (if present) maps to Twenty CRM Company records. Companies are imported before People so that the relationship lookup is satisfied at People insert time. Domain and address fields map directly. If eMarketeer does not have an explicit Company object, contacts are still mapped to People with a Company field value that we use to either link to an existing or create a new Company record during migration.
eMarketeer
Campaign
Twenty CRM
Note + Opportunity
1:manyeMarketeer Campaigns (email and multi-channel sends) do not have a native equivalent in Twenty CRM's sales model. We map campaign metadata (name, subject, send date, recipient count) to a Note record attached to the relevant People records, and if the campaign relates to a sales deal, we create an Opportunity with campaign details for pipeline attribution. Open and click metrics migrate as Note activity entries with timestamp.
eMarketeer
Segment
Twenty CRM
Custom Object + Static List
lossyeMarketeer segments are defined by real-time criteria rules that re-evaluate continuously. Twenty CRM has no live segment engine, so we snapshot current segment membership at migration time and create a static People list in Twenty. We preserve the segment name and criteria description in a Note for the customer admin to reference when rebuilding manual filters. Segments with complex multi-condition rules may result in multiple static list snapshots if criteria cannot be fully resolved.
eMarketeer
Flow
Twenty CRM
Written Inventory
lossyeMarketeer Flows (automation sequences with trigger-action logic) do not migrate as code. We audit every active flow during discovery, document its trigger type, conditions, delay steps, and actions, and deliver a written inventory with recommended Twenty equivalents. The customer admin rebuilds flows in Twenty or a connected automation tool. Flows with unsupported trigger types (CRM event triggers, for example) are flagged explicitly for manual rebuild.
eMarketeer
Event
Twenty CRM
Task + Note
1:1eMarketeer Events (registrations and attendance tracking) map to Twenty CRM Task records with event metadata stored in custom fields. Registration status, attendee count, and event date migrate as task fields. If the customer needs a richer event model, we create a Custom Object for Events and migrate records there; this requires pre-creation of the custom object schema in Twenty before import.
eMarketeer
Engagement: Email
Twenty CRM
Note
1:1eMarketeer email engagement history (opens, clicks, unsubscribes per contact per campaign) aggregates into a Note attached to the relevant People record in Twenty CRM. Each Note captures the engagement type, campaign name, timestamp, and metric value. Twenty CRM does not have a native email engagement object, so the aggregated Note format preserves historical engagement data for reference without creating separate objects.
eMarketeer
Engagement: SMS
Twenty CRM
Note
1:1SMS send history from eMarketeer flows migrates as Note records attached to People. SMS content and send metadata transfer; delivery receipts and opt-out states reconcile against the destination system post-migration. If the customer plans to use a separate SMS integration with Twenty, the SMS content Notes provide a reference for rebuilding send sequences in that tool.
eMarketeer
Custom Properties
Twenty CRM
Custom Fields
1:1eMarketeer custom properties on Contacts and Campaigns map to Twenty CRM custom fields on People and Opportunity objects. Property types (text, number, date, dropdown) map to equivalent Twenty field types. Enumerations and default values require explicit mapping during scoping since picklist options in Twenty must be created in Settings before import. Schema derivation happens from the export during discovery since eMarketeer has no public field registry.
eMarketeer
Form
Twenty CRM
Written Reference
lossyeMarketeer form definitions and embedded layouts are not reliably exportable. We do not migrate forms as data. We export the contact records and use those as reference for field mapping when the customer rebuilds forms in their chosen replacement tool (Twenty-compatible form builder or custom integration). Form field labels and submission data that exist in contact records migrate as part of the People record.
| eMarketeer | Twenty CRM | Compatibility | |
|---|---|---|---|
| Contact | People1:1 | Fully supported | |
| Company | Company1:1 | Fully supported | |
| Campaign | Note + Opportunity1:many | Fully supported | |
| Segment | Custom Object + Static Listlossy | Fully supported | |
| Flow | Written Inventorylossy | Fully supported | |
| Event | Task + Note1:1 | Fully supported | |
| Engagement: Email | Note1:1 | Fully supported | |
| Engagement: SMS | Note1:1 | Fully supported | |
| Custom Properties | Custom Fields1:1 | Mapping required | |
| Form | Written Referencelossy | Fully supported |
Gotchas + challenges
Platform-specific issues from each side, plus the pair-specific challenges that don't show up on either platform's page on its own.
eMarketeer gotchas
Segment membership depends on real-time rules, not static lists
Flow automation triggers may not map 1:1 to destination platforms
Custom property schemas vary between accounts and lack a documented field registry
Twenty CRM gotchas
Import order is enforced and critical
Export limited to 20,000 records and visible columns only
Soft-deleted records count toward uniqueness and trigger restores
API rate limits cap at 200 req/min on Organization tier
No native email sequences — follow-up cadences require external tools
Pair-specific challenges
Migration approach
Discovery and schema derivation
We audit the eMarketeer account across contacts, campaigns, segments, flows, events, custom properties, and engagement volume. Since eMarketeer lacks a public field registry, we derive the full custom property schema from the export during discovery. We pair this with a Twenty CRM workspace walkthrough to identify which custom objects and fields need pre-creation. The discovery output is a written migration scope, a draft field mapping document, and a segment snapshot plan for each active segment.
Twenty workspace preparation
We create all required custom fields and custom objects in Twenty CRM Settings → Data Model before any data import begins. This includes mapping eMarketeer custom properties to typed Twenty fields, creating any Event or Campaign custom objects if the customer requires them, and setting up picklist values for dropdown properties. We also invite all team members who appear as eMarketeer owners so that user records exist before owner lookups resolve. This phase runs in a staging workspace first, validated against a small data sample, then applied to production.
Segment snapshot and flow audit
We snapshot current segment membership for every active eMarketeer segment at migration time, converting dynamic rule membership to static People lists in Twenty. We also complete the flow audit, documenting each active flow's trigger, conditions, steps, and actions with a Twenty-compatible description. The segment snapshot and flow inventory are delivered as separate documents from the data migration so the customer admin has a complete reference for manual rebuilds post-migration.
Staging migration and reconciliation
We run a full migration into a staging workspace using production-like data volume. The customer reconciles record counts (People in, Companies in, Notes in), spot-checks 25-50 random records against the eMarketeer source, and verifies that custom field values transferred correctly. Any mapping corrections and any missing fields identified during reconciliation are addressed before the production migration begins. This step is critical because eMarketeer's undocumented schema may reveal fields not present in the initial export.
Production migration in dependency order
We run production migration in record-dependency order: Companies first (for People lookup), then People records with owner resolution and custom field mapping, followed by Notes for campaign history, engagement history Notes, and event Tasks. Segment snapshots run after People are loaded so that list membership can reference the imported People IDs. Each phase emits a row-count reconciliation report before the next phase begins. We freeze eMarketeer writes during cutover and run a final delta migration of any records modified during the migration window.
Cutover, validation, and flow rebuild handoff
We enable Twenty CRM as the system of record after cutover, deliver the segment snapshot files, and hand off the flow inventory document to the customer admin. We support a one-week hypercare window where we resolve reconciliation issues raised during initial user adoption. We do not rebuild eMarketeer flows as Twenty-compatible automations inside the migration scope; that work is handled by the customer admin or a separate automation engagement. We provide a list of compatible automation tools (n8n, Zapier, Make) if the customer needs a workflow bridge.
Platform deep dives
eMarketeer
Source
Strengths
Weaknesses
Twenty CRM
Destination
Strengths
Weaknesses
Complexity grading
Standard CRM migration. 1 of 8 objects need a mapping; the rest are 1:1.
Overall complexity
Standard migration
Derived from compatibility, mapping clarity, API constraints, and data volume across eMarketeer and Twenty CRM.
Object compatibility
1 of 8 objects need a mapping; the rest are 1:1.
Field mapping clarity
Field mapping is derived from defaults — final spec confirmed during the sample migration.
Timeline complexity
8-object category — typical timelines run 2–7 days end-to-end.
API constraints
eMarketeer: Not publicly documented..
Data volume sensitivity
eMarketeer doesn't expose a bulk API — REST + parallelization used for high-volume runs.
Estimator
Rule-based pricing — no per-record fees, no manual quotes. Migrations over 2M records are scoped individually.
Step 1
Pick a category, then your source and destination platforms.
Category
FAQ
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