Migrate your CRUMP CRM data
All-in-one CRM and business suite built on Microsoft Dynamics 365, marketed to 10–50 person teams as a replacement for 10+ separate subscriptions.
In its favor
Why people choose CRUMP CRM
The signal that keeps CRUMP CRM on the shortlist. Sourced from G2, Capterra, and customer scoping calls.
Consolidation pitch resonates — replacing 10+ separate subscriptions with one login and one invoice simplifies procurement for small operations teams.
Built on Microsoft Dynamics 365, which provides familiar structure for IT staff who already manage other Microsoft business applications.
Per-user pricing model is transparent and predictable compared to per-contact or per-feature models used by pure-play CRMs.
G2 rating of 4.3 out of 5 suggests acceptable usability for the target 10–50 person SMB segment.
Targeted at businesses that find enterprise CRMs overbuilt and startup tools underbaked, filling a specific mid-market gap.
Steep licensing cost at $75 per user per month compounds quickly for teams beyond 20 seats, making the all-in-one pitch expensive at scale.
Built on Dynamics 365, which introduces Microsoft enterprise complexity — licensing tiers, CAL requirements, and admin overhead — that many SMB teams did not anticipate.
Being a niche vertical CRM, the community, third-party integrations, and migration tooling are far thinner than mainstream platforms like HubSpot or Salesforce.
Lack of transparent tiered feature differentiation on the website makes it unclear what each paid tier unlocks, leading to sticker shock when upgrading.
Smaller vendor footprint means fewer third-party connectors, forcing teams into custom API work for common integrations.
Reasons to switch
Why people leave CRUMP CRM
The recurring reasons buyers give for replacing CRUMP CRM. Presented as facts, not knocks.
Platform scorecard
Strengths, weaknesses, and where CRUMP CRM fits
Grades across six dimensions, plus a SWOT-style view of where the platform shines and where it falls short.
SWOT — strengths, weaknesses, and use-case fit
Strengths
Weaknesses
Where it works
Where it struggles
Pricing tiers
CRUMP CRM pricing overview
CRUMP CRM charges a flat per-user rate of $75 per month with no publicly documented tiered plans. All modules appear included in the base rate, but the lack of published tier differentiation makes it unclear whether advanced features like AI or custom workflow branching require additional purchase.
Standard
Tier 1 of 1
$75/user/month
What's included
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Book a free 30 minute consultationPricing is informational. FlitStack AI does not bill on CRUMP CRM's schedule — see our quote-based pricing →
What gets migrated
CRUMP CRM object support
Object-by-object support for CRUMP CRM migrations. Per-pair details surface during scoping.
Contacts
Fully supportedContacts are standard in Dynamics 365 CRM. We export via the web API or OData endpoint and map directly to the destination Contact/Lead object. All standard fields (name, email, phone, address, owner) migrate cleanly.
Accounts (Companies)
Fully supportedAccounts map 1:1 to Companies or Accounts in mainstream CRMs. We preserve the parent-child hierarchy if present and link contact records to their parent account during import.
Deals (Opportunities)
Mapping requiredDeals in CRUMP CRM correspond to Opportunities in Dynamics 365 terminology. Pipeline stages, deal values, and close dates require field-level mapping against the destination schema since stage names rarely match across systems.
Projects
Mapping requiredProjects live in the Project Management module, which is a distinct entity type from CRM Deals. We export project records including status, dates, and assigned team members, but task-level detail may require a separate export pass.
Tickets (Cases)
Mapping requiredHelpdesk tickets are Cases in Dynamics 365. We preserve ticket status, priority, description, and linked contact. Custom fields attached to tickets require explicit enumeration before mapping.
Invoices
Mapping requiredInvoicing is part of the bundled suite. Invoice records with line items, totals, and payment status export, but relationship to the originating Deal or Project must be reconstructed from the export.
Tasks
Mapping requiredTasks exist across multiple modules (CRM tasks, project tasks, helpdesk tasks). We deduplicate and label each task by its origin module so the destination can categorise them correctly.
Users (Team Members)
Mapping requiredUser accounts and their role assignments require explicit mapping. Inactive users should be archived rather than imported to avoid ghost records in the destination.
Attachments
Not in this platformAttachments stored in Dynamics 365 notes or SharePoint-linked document locations require a separate file-level export pass. We do not attempt to migrate binary blobs through the API layer without a dedicated file-transfer strategy.
Custom Objects
Mapping requiredCustom entities created on top of Dynamics 365 are enumerated during the audit phase. Each custom object and its fields are documented and mapped individually since no two Dynamics 365 deployments share the same schema.
| Object | Support | Notes |
|---|---|---|
| Contacts | Fully supported | Contacts are standard in Dynamics 365 CRM. We export via the web API or OData endpoint and map directly to the destination Contact/Lead object. All standard fields (name, email, phone, address, owner) migrate cleanly. |
| Accounts (Companies) | Fully supported | Accounts map 1:1 to Companies or Accounts in mainstream CRMs. We preserve the parent-child hierarchy if present and link contact records to their parent account during import. |
| Deals (Opportunities) | Mapping required | Deals in CRUMP CRM correspond to Opportunities in Dynamics 365 terminology. Pipeline stages, deal values, and close dates require field-level mapping against the destination schema since stage names rarely match across systems. |
| Projects | Mapping required | Projects live in the Project Management module, which is a distinct entity type from CRM Deals. We export project records including status, dates, and assigned team members, but task-level detail may require a separate export pass. |
| Tickets (Cases) | Mapping required | Helpdesk tickets are Cases in Dynamics 365. We preserve ticket status, priority, description, and linked contact. Custom fields attached to tickets require explicit enumeration before mapping. |
| Invoices | Mapping required | Invoicing is part of the bundled suite. Invoice records with line items, totals, and payment status export, but relationship to the originating Deal or Project must be reconstructed from the export. |
| Tasks | Mapping required | Tasks exist across multiple modules (CRM tasks, project tasks, helpdesk tasks). We deduplicate and label each task by its origin module so the destination can categorise them correctly. |
| Users (Team Members) | Mapping required | User accounts and their role assignments require explicit mapping. Inactive users should be archived rather than imported to avoid ghost records in the destination. |
| Attachments | Not in this platform | Attachments stored in Dynamics 365 notes or SharePoint-linked document locations require a separate file-level export pass. We do not attempt to migrate binary blobs through the API layer without a dedicated file-transfer strategy. |
| Custom Objects | Mapping required | Custom entities created on top of Dynamics 365 are enumerated during the audit phase. Each custom object and its fields are documented and mapped individually since no two Dynamics 365 deployments share the same schema. |
Gotchas
What to watch for in CRUMP CRM migrations
Issues we've hit on past CRUMP CRM migrations, tagged by severity. FlitStack AI handles every one — surfacing them up front because buyer engineering teams want to know.
Dynamics 365 licensing tier gates API access
No publicly documented API endpoint or developer portal
Per-user pricing creates predictable but escalating costs
| Severity | Issue |
|---|---|
| High | Dynamics 365 licensing tier gates API access |
| High | No publicly documented API endpoint or developer portal |
| Medium | Per-user pricing creates predictable but escalating costs |
Leaving CRUMP CRM?
Where CRUMP CRM customers move next
12 destinations CRUMP CRM can migrate to.
How a CRUMP CRM migration works
Four steps, CRUMP CRM-specific
Connect
API key or OAuth via Microsoft Dynamics 365 into CRUMP CRM. Scopes limited to read-only on the data we move.
Map
We translate CRUMP CRM-specific structures (custom fields, objects, value lists) to the destination's model.
Sample
Test with a 50–200 record subset to validate CRUMP CRM quirks before production.
Migrate
Full migration with CRUMP CRM rate-limit handling. Rollback available throughout.
FAQ
CRUMP CRM migration FAQ
Answers to the questions buyers ask most during CRUMP CRM migration scoping. Not seeing yours? Book a call.
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Migrate CRUMP CRM.
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