CRM migration

Migrate from Contractor+ to Freshsales

Field-level mapping, validation, and rollback between Contractor+ and Freshsales. We move data and schema; workflows are rebuilt natively in Freshsales.

Contractor+ logo

Contractor+

Source

Freshsales

Destination

Freshsales logo

Compatibility

90%

9 of 10

objects map 1:1 between Contractor+ and Freshsales.

Complexity

BStandard

Timeline

48–72 hours

Rollback included Accuracy guarantee Field-level validation

Overview

What this migration involves

Contractor+ organizes work around a client-centric model: clients hold contacts, jobs, estimates, and invoices in a flat structure. Freshsales uses the Lead-Contact-Account-Deal hierarchy with separate objects for each entity type. FlitStack AI maps Contractor+ clients to Freshsales Accounts and Contacts, Contractor+ jobs to Freshsales Deals, and Contractor+ estimates to Freshsales Deals with the appropriate stage set. Estimates and invoices transfer as deal fields or custom fields depending on their complexity. Custom fields on clients, contacts, and jobs map to Freshsales custom fields created during setup. Owner resolution matches Contractor+ user emails to Freshsales user accounts. Automations, workflow rules, and job-scheduling logic from Contractor+ do not migrate — those require manual rebuild using Freshsales Workflows and Sales Sequences. FlitStack runs the migration via API with scoped read-only access to Contractor+; your team continues working throughout. A 24–48 hour delta-pickup window captures any in-flight changes during final cutover. The migration also preserves original creation timestamps and last-modified dates, enabling accurate historical reporting from day one in Freshsales.

Field-level fidelity

Every standard and custom field arrives verified.

Schema-aware mapping

AI proposes the map; you confirm before any record moves.

Relationships preserved

Parent–child, lookups, and ownership stay linked.

Full activity history

Calls, emails, meetings — with original timestamps.

Attachments & notes

Documents, uploads, and inline notes move with the record.

Why teams make this switch

Two sides of the same decision

Leaving

Contractor+ logo

Contractor+

What's pushing teams away

  • The subcontractor management feature was repeatedly delayed past its promised release date, frustrating users who needed to create accounts and assign work to sub-contractors.
  • Client Portal lacks granular visibility controls — users cannot hide specific job types or data that do not apply to a particular client, creating confusion and information disclosure risk.
  • Freedom plan caps estimates and invoices at 5 per month, forcing contractors to upgrade to Pro sooner than expected as soon as they start taking on regular work.
  • Users report a learning curve when first exploring the system — creating test quotes, jobs, and invoices takes a few evenings to feel comfortable, and the initial onboarding lacks guided structure.
  • The platform is relatively new and rapidly evolving, meaning features available at evaluation may shift or be removed before sub-ecosystems (like the subcontractor portal) are fully built out.

Choosing

Freshsales logo

Freshsales

What's pulling them in

  • Lowest barrier to entry among major CRMs — the free tier supports up to 3 users and includes core CRM functionality before committing to per-seat pricing.
  • Built-in chat, email, and phone reduce reliance on third-party integrations for basic sales communication and contact management.
  • Freddy AI contact scoring and deal insights are included on Pro plans at a lower price than comparable HubSpot tiers.
  • Kanban pipeline views across Contacts, Accounts, and Deals provide visual deal management without requiring custom configuration.
  • Integration with the broader Freshworks ecosystem (Freshdesk, Freshchat, Freshservice) reduces tool sprawl for teams already using Freshworks.

Object mapping

How Contractor+ objects map to Freshsales

Each row shows how a Contractor+ object lands in Freshsales, including any object-level transformations, lookup resolution, or schema-design dependencies.

Typical mapping — final map is confirmed during the sample migration step.

Contractor+

Client

maps to

Freshsales

Account

1:1
Fully supported

Contractor+ clients map to Freshsales Accounts directly. Business name, address, phone, and website fields carry over. Contractor+ clients without a company name (individual contractors) map to Accounts with the client name used as the Account Name. This ensures each contractor appears as a distinct account in Freshsales.

Contractor+

Contact

maps to

Freshsales

Contact

1:1
Fully supported

Contractor+ contact records map to Freshsales Contacts. First name, last name, email, phone, mobile, job title, and address fields transfer directly. The contact is linked to the Account created from the parent Contractor+ client. This maintains a clear hierarchy and enables full contact history tracking.

Contractor+

Client (primary contact)

maps to

Freshsales

Lead

1:many
Fully supported

Contractor+ contacts that have not converted to a paying client in the source system can be routed to Freshsales Leads. Lead status defaults to 'New' and the lead is associated with the corresponding Account for later conversion. This provides a warm pipeline for future sales outreach.

Contractor+

Job

maps to

Freshsales

Deal

1:1
Fully supported

Contractor+ jobs map to Freshsales Deals. Job name becomes the Deal Name. Job amount transfers to the Deal Amount field. Job status (quote sent, in progress, completed, cancelled) maps to Freshsales Deal Stage via value mapping. Each stage preserves the original workflow context for reporting.

Contractor+

Estimate

maps to

Freshsales

Deal (name + custom fields)

1:1
Fully supported

Contractor+ estimates become Freshsales Deals with the estimate name as Deal Name. Line item totals roll up to the Deal Amount. Estimate status (draft, sent, accepted, rejected) maps to corresponding Freshsales Deal Stage values. Accepted estimates trigger a stage change in Freshsales.

Contractor+

Invoice

maps to

Freshsales

Deal (custom fields) or Custom Object

1:1
Fully supported

Contractor+ invoices with paid status map to Closed Won Deals with the paid amount in Deal Amount and a custom field capturing invoice number. Unpaid invoices map to Deals at the appropriate stage with invoice number and payment status stored in custom fields. Complex multi-payment invoices may require a custom Invoice object in Freshsales.

Contractor+

Job attachment

maps to

Freshsales

Freshsales Files

1:1
Fully supported

Contractor+ file attachments on jobs and estimates download and re-upload to Freshsales Files, linked to the corresponding Deal record. File size limits apply — Freshsales enforces a 25MB per-file limit. Files larger than 25MB are flagged for manual upload, preserving all content while respecting platform constraints.

Contractor+

Owner

maps to

Freshsales

Owner (User)

1:1
Fully supported

Contractor+ user records resolve to Freshsales users by email match. Unmatched owners are flagged before migration. Their records assign to a fallback owner in Freshsales or can be invited before migration runs. This ensures every record has a designated owner for accountability and tracking.

Contractor+

Custom field (client, contact, job)

maps to

Freshsales

Custom field

1:1
Fully supported

Contractor+ custom fields on clients, contacts, and jobs require Freshsales custom fields to be created before migration. Pick-list values in Contractor+ map to Freshsales pick-list values via value mapping where options match, or stored as text where they do not.

Contractor+

Tag

maps to

Freshsales

Tag

1:1
Fully supported

Contractor+ tags on clients, contacts, and jobs transfer directly to Freshsales Tags. Tags apply to Accounts, Contacts, and Deals. Freshsales supports multiple tags per record. Tagging helps segment data for targeted marketing campaigns, workflow automation, and performance reporting across the CRM.

Gotchas + challenges

What specifically takes care here

Platform-specific issues from each side, plus the pair-specific challenges that don't show up on either platform's page on its own.

Contractor+ logo

Contractor+ gotchas

High

Freedom plan monthly limits silently block new estimates and invoices

Medium

Client Portal shares all linked Jobs with clients by default

Medium

Contractor+ has no documented public API for bulk export

Freshsales logo

Freshsales gotchas

Medium

Freddy AI is Pro-tier only despite heavy marketing

High

Post-migration emails and sequences are disabled

Medium

Bot session credits are a one-time 500-session allocation

Medium

Phone credits charged per minute with no cap

Low

File storage limits scale with plan tier

Pair-specific challenges

  • Job-to-Deal status mapping requires manual stage configuration in Freshsales

    Contractor+ job statuses (quote sent, in progress, completed, cancelled) have no direct Freshsales equivalent — Freshsales Deal Stages are configurable per pipeline, and the default stages (Qualification, Needs Analysis, Value Proposition, Proposal, Negotiation, Closed Won, Closed Lost) differ from Contractor+'s naming. FlitStack maps each Contractor+ status to the closest Freshsales stage, but your team must verify and adjust stage names and probabilities in Freshsales Pipelines settings before the migration runs. Closed Won and Closed Lost are universal in Freshsales; in-progress jobs map to Proposal or Negotiation depending on whether an estimate has been accepted.

  • Contractor+ custom fields need Freshsales schema created before data lands

    Contractor+ custom fields on clients, contacts, and jobs require Freshsales custom fields to exist before migration begins. Freshsales custom fields follow a specific creation workflow (Settings > Data Management > Field Explorer > Create Custom Field) and support types including text, number, pick-list, date, and phone. If Contractor+ uses a pick-list with values not present in Freshsales, those values either map to the nearest matching option or are stored as text. FlitStack delivers a schema setup plan listing every Contractor+ custom field, its Freshsales equivalent type, and any value mapping required.

  • Estimates and invoices map to Deals, not to a native quote object

    Freshsales does not have a native estimate or quote object at the CRM level — quotes with line items and pricing rules require the Freshsales CPQ add-on (separate license). Without CPQ, Contractor+ estimates transfer as Deal records with the estimate total stored in the Deal Amount field and the estimate status mapped to the Deal Stage. Line item detail is preserved in the Deal description or in custom fields. If your team relies on multi-line estimates with different pricing rules, approval workflows, or version history, you will need the CPQ module or rebuild those capabilities in Freshsales Workflows.

  • Automations and job-scheduling logic do not migrate

    Contractor+ automations for job status notifications, reminders, and internal scheduling do not transfer to Freshsales. Freshsales Workflows provide a visual builder for lead scoring, auto-assignment, task creation, and email triggers, but the logic is entirely new. FlitStack exports your Contractor+ automation definitions as a reference document your Freshsales admin can use to rebuild equivalent rules in the Freshsales Workflows builder. This is a manual step — allow time for your admin to configure Freshsales automations before go-live.

  • Files and attachments re-upload to Freshsales Files with size limits

    Contractor+ stores photos, PDFs, and documents attached to jobs and estimates. Freshsales Files have a 25MB per-file limit, and files store differently than in Contractor+. FlitStack downloads all Contractor+ attachments and re-uploads them to Freshsales Files linked to the corresponding Deal record. Any file exceeding 25MB is flagged and can be exported separately for manual upload. Inline images embedded in Contractor+ notes are extracted and re-hosted as Freshsales file attachments.

Migration approach

Six steps for a successful Contractor+ to Freshsales data migration

  1. Audit Contractor+ data and create Freshsales schema

    FlitStack extracts a full export of your Contractor+ data — clients, contacts, jobs, estimates, invoices, custom fields, owners, and attachments. We audit record counts, identify duplicate contacts, flag records with missing required fields, and map all custom field types. Based on this audit, we deliver a Freshsales schema setup plan: which custom fields to create, which Freshsales object each custom field belongs to, and the value mapping table for any pick-list fields.

  2. Create Freshsales custom fields and resolve owners

    Your Freshsales admin creates the custom fields listed in the schema plan. FlitStack confirms the field types, pick-list values, and visibility settings match the mapping plan. Simultaneously, Contractor+ owner emails are matched to Freshsales user accounts by email. Unmatched owners are flagged — your team either invites them to Freshsales or assigns them to a fallback user. No data moves until all custom fields exist in Freshsales and owner resolution is complete.

  3. Run sample migration with field-level diff

    A representative slice of data — typically 100–500 records spanning clients, contacts, jobs, and estimates — migrates to a Freshsales sandbox or the production account (per your choice). FlitStack generates a field-level diff report comparing source values to destination values for every mapped field. You verify that job status mapping, custom field values, owner assignment, and estimate-to-deal stage routing are correct before the full migration commits.

  4. Execute full migration with delta-pickup window

    The full migration runs: Clients to Accounts, Contacts to Contacts and Leads, Jobs to Deals, Estimates to Deals with stage mapping, and Invoices to Deal custom fields or custom objects. Contractor+ files download and re-upload to Freshsales Files linked to the corresponding records. A delta-pickup window of 24–48 hours runs after the bulk load, capturing any records created or modified in Contractor+ during the migration window. FlitStack generates an audit log of every record written to Freshsales with source ID, destination ID, and timestamp.

  5. Reconcile and verify; one-click rollback available

    FlitStack delivers a reconciliation report: record counts by object, a sample of records checked field-by-field, and a list of any records that failed to write with error reasons. Your team reviews the report and approves go-live. If reconciliation fails, a one-click rollback reverts the Freshsales account to its pre-migration state. After approval, your team configures Freshsales Workflows using the exported Contractor+ automation definitions as a rebuild reference.

Platform deep dives

Context on both ends of the pair

Contractor+ logo

Contractor+

Source

Strengths

  • Comprehensive field-service stack covering CRM, scheduling, estimating, invoicing, and payment acceptance in one app
  • Generous free tier that lets contractors run a small operation without any monthly cost
  • Responsive in-app chat and coaching support cited positively across multiple G2 reviews
  • Live material cost data and AI-powered estimating help contractors price jobs accurately
  • Multi-workspace support allows separating clients or business units within a single account

Weaknesses

  • Client Portal has no granular visibility controls, making it awkward to share selective information with clients
  • Subcontractor feature was repeatedly delayed, limiting use cases for contractors who manage sub-trades
  • API documentation is not publicly accessible, making programmatic data export more difficult
  • Rapid feature evolution means the data model may change between evaluation and active use
  • Freedom plan's 5-estimates-and-invoices-per-month ceiling fills up quickly for active contractors
Freshsales logo

Freshsales

Destination

Strengths

  • Generous free tier for small teams with core CRM functionality without per-seat costs.
  • All-in-one sales CRM with built-in telephony, chat, and email reducing third-party tool dependency.
  • Freddy AI contact scoring and deal predictions available on Pro tier.
  • Multiple pipeline views with Kanban and list options across all plans.

Weaknesses

  • Reports lack depth compared to competitors like HubSpot, with limited customization options.
  • Integration setup is poorly documented with no clear guides for connecting third-party tools.
  • AI features gated behind $39/user/month Pro tier despite marketing emphasis on Freddy AI.
  • Bot sessions limited to 500 one-time allocation with no monthly refresh.

Complexity grading

How hard is this migration?

Standard CRM migration. 2 of 8 objects need a mapping; the rest are 1:1.

B

Overall complexity

Standard migration

Derived from compatibility, mapping clarity, API constraints, and data volume across Contractor+ and Freshsales.

  • Object compatibility

    B

    2 of 8 objects need a mapping; the rest are 1:1.

  • Field mapping clarity

    C

    Field mapping is derived from defaults — final spec confirmed during the sample migration.

  • Timeline complexity

    B

    8-object category — typical timelines run 2–7 days end-to-end.

  • API constraints

    B

    Contractor+: Not publicly documented in the developer reference.

  • Data volume sensitivity

    B

    Contractor+ doesn't expose a bulk API — REST + parallelization used for high-volume runs.

Estimator

Estimate your Contractor+ to Freshsales migration cost

Rule-based pricing — no per-record fees, no manual quotes. Migrations over 2M records are scoped individually.

Step 1

What are you migrating?

Pick a category, then your source and destination platforms.

Category

FAQ

Frequently asked questions about Contractor+ to Freshsales data migrations

Answers to the questions buyers ask most during Contractor+ to Freshsales migration scoping. Not seeing yours? Book a call.

Can't find your answer?

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Most Contractor+ to Freshsales migrations complete in 48–72 hours of clock time for setups with fewer than 10,000 total records across clients, contacts, and jobs. Contractor+ accounts with more than 50,000 records or extensive custom field configurations extend to 5–10 days. The longest single step is creating the Freshsales schema and resolving owner assignments before the first record moves. During the migration, data integrity checks run continuously to catch missing fields and duplicate entries before final write.

Adjacent paths

Related migrations to explore

Ready when you are

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