CRM migration

Migrate from Contractor+ to Microsoft Dynamics 365 Sales

Field-level mapping, validation, and rollback between Contractor+ and Microsoft Dynamics 365 Sales . We move data and schema; workflows are rebuilt natively in Microsoft Dynamics 365 Sales .

Contractor+ logo

Contractor+

Source

Microsoft Dynamics 365 Sales

Destination

Microsoft Dynamics 365 Sales  logo

Compatibility

92%

11 of 12

objects map 1:1 between Contractor+ and Microsoft Dynamics 365 Sales .

Complexity

BStandard

Timeline

48–72 hours

Rollback included Accuracy guarantee Field-level validation

Overview

What this migration involves

Contractor+ stores contractor-specific data (clients, jobs, schedules, estimates, invoices, material costs) in a flat object model optimized for field-service workflows. Dynamics 365 Sales uses the Microsoft Dataverse platform with a normalized schema: Accounts and Contacts for customer data, Leads and Opportunities for pipeline management, and Quotes/Orders/Invoices for deal-to-cash flows. The migration carries everything Contractor+ stores natively — client profiles, job records, estimates, invoices, line items, and custom fields — into the corresponding Dynamics 365 entities. Workflows, automation rules, and schedule configurations cannot migrate and must be rebuilt in Dynamics 365 using Power Automate or the sales accelerator tools. We extract data via Contractor+ API, transform field names and data types to match Dataverse column conventions, and load through Dynamics 365 Web API or Bulk API depending on volume. A delta-pickup window captures in-flight changes during cutover so Salesforce reflects your final Contractor+ state at go-live. The transformation also aligns date formats, enumerations, and multi-select picklists, preserving original timestamps and owner assignments for reporting continuity and compliance.

Field-level fidelity

Every standard and custom field arrives verified.

Schema-aware mapping

AI proposes the map; you confirm before any record moves.

Relationships preserved

Parent–child, lookups, and ownership stay linked.

Full activity history

Calls, emails, meetings — with original timestamps.

Attachments & notes

Documents, uploads, and inline notes move with the record.

Why teams make this switch

Two sides of the same decision

Leaving

Contractor+ logo

Contractor+

What's pushing teams away

  • The subcontractor management feature was repeatedly delayed past its promised release date, frustrating users who needed to create accounts and assign work to sub-contractors.
  • Client Portal lacks granular visibility controls — users cannot hide specific job types or data that do not apply to a particular client, creating confusion and information disclosure risk.
  • Freedom plan caps estimates and invoices at 5 per month, forcing contractors to upgrade to Pro sooner than expected as soon as they start taking on regular work.
  • Users report a learning curve when first exploring the system — creating test quotes, jobs, and invoices takes a few evenings to feel comfortable, and the initial onboarding lacks guided structure.
  • The platform is relatively new and rapidly evolving, meaning features available at evaluation may shift or be removed before sub-ecosystems (like the subcontractor portal) are fully built out.

Choosing

Microsoft Dynamics 365 Sales  logo

Microsoft Dynamics 365 Sales

What's pulling them in

  • Deep Microsoft 365, Teams, and Outlook integration makes Microsoft Dynamics 365 Sales a natural fit for Microsoft-first organizations already invested in that ecosystem
  • Sales Enterprise and Premium tiers offer unlimited custom tables and advanced AI-driven forecasting and predictive analytics not available in lower tiers
  • Professional tier pricing at $65 per user per month offers a lower entry cost than Salesforce for SMB teams with straightforward CRM needs
  • Flexible customization options allow businesses to build bespoke apps, tailor forms and views, and integrate with other Dynamics 365 modules
  • Microsoft Copilot AI tools are embedded directly into the sales workflow on Enterprise and Premium, automating routine tasks and providing deal intelligence

Object mapping

How Contractor+ objects map to Microsoft Dynamics 365 Sales

Each row shows how a Contractor+ object lands in Microsoft Dynamics 365 Sales , including any object-level transformations, lookup resolution, or schema-design dependencies.

Typical mapping — final map is confirmed during the sample migration step.

Contractor+

Client

maps to

Microsoft Dynamics 365 Sales

Account

1:1
Fully supported

Contractor+ clients map to Dynamics 365 Accounts. Client name becomes Account Name; address fields map to Address composite. Clients without a company name (sole proprietors) land as Contacts under a generic Account. We preserve the original Contractor+ client ID as Source_System_ID__c for delta-run deduplication.

Contractor+

Client Contact

maps to

Microsoft Dynamics 365 Sales

Contact

1:1
Fully supported

Primary contact persons on Contractor+ clients migrate as Dynamics 365 Contacts linked to the parent Account via AccountId lookup. Email, phone, mobile, and job title map directly. Secondary contacts require Account Contact Relationship records since Dynamics 365 supports only one primary contact per account.

Contractor+

Job / Project

maps to

Microsoft Dynamics 365 Sales

Opportunity

1:1
Fully supported

Contractor+ jobs map to Dynamics 365 Opportunities. Job name becomes Opportunity Name; estimated value maps to EstimatedRevenue. Job status (Scheduled, In Progress, Completed) maps to Opportunity StageName via value mapping. Open jobs map to active stages; completed jobs map to Closed Won or Closed Lost based on status.

Contractor+

Job Phase / Task

maps to

Microsoft Dynamics 365 Sales

Opportunity

1:many
Fully supported

Multi-phase jobs in Contractor+ (demolition, rough-in, finish) require a decision: collapse into one Opportunity with a custom Phases__c field, or split into child Opportunities using the parent Opportunity as the primary. Your team chooses the approach — we surface this during the mapping plan review before migration runs.

Contractor+

Estimate

maps to

Microsoft Dynamics 365 Sales

Quote

1:1
Fully supported

Contractor+ estimates migrate as Dynamics 365 Quotes linked to the parent Opportunity. Line items from the estimate map to QuotedProduct records with unit price and quantity. Status from Contractor+ (Draft, Sent, Accepted, Declined) maps to Quote Status with value mapping. Accepted estimates that have converted to jobs also generate a corresponding Opportunity.

Contractor+

Invoice

maps to

Microsoft Dynamics 365 Sales

Invoice

1:1
Fully supported

Contractor+ invoices map to Dynamics 365 Invoice records. Invoice number becomes Invoice Number; total amount maps to TotalAmount. Line items map to Invoice Products. Paid invoices retain their paid status; unpaid invoices surface in Dynamics 365 as open invoices. Accounting flows require Business Central for full receivables management.

Contractor+

Job Schedule / Assignment

maps to

Microsoft Dynamics 365 Sales

Bookable Resource Booking

1:1
Fully supported

Contractor+ scheduling data has no native equivalent in Dynamics 365 Sales. We preserve schedule details as custom fields on the Opportunity (Scheduled_Start__c, Scheduled_End__c, Assigned_Technician__c). If you activate Dynamics 365 Field Service, these custom fields feed resource bookings. Scheduling automation must be rebuilt in Power Automate or Field Service.

Contractor+

Custom Property (Client)

maps to

Microsoft Dynamics 365 Sales

Custom Column on Account

1:1
Fully supported

Contractor+ custom client properties (license numbers, insurance carrier, W-9 status) require new custom columns in Dynamics 365. We create text, date, or pick-list fields on Account with the __c suffix per Dataverse naming. For fields with value constraints, we apply Field-Level Security and add the pick-list options before data loads.

Contractor+

Custom Property (Job)

maps to

Microsoft Dynamics 365 Sales

Custom Column on Opportunity

1:1
Fully supported

Contractor+ custom job properties (permit numbers, HOA approval status, inspection dates) migrate as custom columns on Opportunity. We create fields matching the source data type — date fields for timestamps, pick-lists for status fields, currency fields for cost overrides. Original values populate during migration; ongoing capture requires Power Automate flows.

Contractor+

Attachment / Photo

maps to

Microsoft Dynamics 365 Sales

Note (with Attachment)

1:1
Fully supported

Contractor+ file attachments and job photos migrate as Dynamics 365 Notes with file attachments. We re-upload files to SharePoint-connected Dataverse storage (default 50GB per tenant). File size limit is 128MB per attachment; larger files require SharePoint direct upload with a link stored as a Note URL.

Contractor+

Activity Log (calls, messages)

maps to

Microsoft Dynamics 365 Sales

Task

1:1
Fully supported

Contractor+ activity logs on jobs (calls logged, client messages, site visit notes) migrate as Dynamics 365 Tasks linked to the parent Opportunity or Contact. Original timestamps and owner assignments are preserved. Activity type maps to the Task Regarding object so the full context follows the record.

Contractor+

Cost Item / Material Line

maps to

Microsoft Dynamics 365 Sales

Opportunity Product

1:1
Fully supported

Contractor+ line items with cost breakdowns (materials, labor, markup) require a mapping decision: map to Opportunity Products with unit price for estimating, or store the full cost structure as custom fields. Material cost vs. sale price parity is preserved via Quantity = 1 and UnitPrice = sale amount, with cost stored in a custom Cost__c field on the product record.

Gotchas + challenges

What specifically takes care here

Platform-specific issues from each side, plus the pair-specific challenges that don't show up on either platform's page on its own.

Contractor+ logo

Contractor+ gotchas

High

Freedom plan monthly limits silently block new estimates and invoices

Medium

Client Portal shares all linked Jobs with clients by default

Medium

Contractor+ has no documented public API for bulk export

Microsoft Dynamics 365 Sales  logo

Microsoft Dynamics 365 Sales gotchas

High

Professional tier 15-table custom table limit blocks migrations

High

October 2024 pricing increase applies at renewal for all customers

Medium

Custom fields must be created in the UI before API writes

Medium

Power Platform request limits apply to bulk migrations

Medium

Activity records orphaned to inactive owners fail silently

Pair-specific challenges

  • Contractor+ scheduling has no native Dynamics 365 Sales equivalent

    Contractor+ stores job scheduling and technician assignments as native objects. Dynamics 365 Sales has no built-in scheduling or dispatch model — job start/end dates and assigned technicians become custom fields on the Opportunity record during migration. If you need scheduling after migration, you must activate Dynamics 365 Field Service (separate license) or build scheduling views using Power Apps. Without Field Service, your team manages schedules manually or via exported spreadsheets from the custom Opportunity fields we create.

  • Dynamics 365 Sales Professional caps custom table count at 15

    If your Contractor+ implementation uses more than 15 custom fields across all entities combined, Dynamics 365 Sales Professional hits its table limit and requires an upgrade to Sales Enterprise ($105/user/month vs. $65/user/month) for unlimited custom tables and columns. We detect the total custom field count during the planning phase and flag whether Professional or Enterprise is the right destination tier before migration begins, so your licensing decision precedes any data movement.

  • Cost-plus billing line items collapse to flat product lines

    Contractor+ supports cost-plus billing where material cost, labor rate, and markup percentage are stored as separate values on line items. Dynamics 365 Sales Opportunity Products store only Quantity and UnitPrice — the markup math is calculated in Contractor+. We preserve the cost breakdown as custom fields on each Opportunity Product record (Cost__c, Labor_Cost__c, Markup_Pct__c) so your profit analysis survives the migration. However, Dynamics 365 native reporting requires Power BI or custom rollup fields to recreate margin views.

  • Contractor+ API export volume may be rate-limited during extraction

    Contractor+ does not publish public API rate limits in its documentation. During extraction we observe throttling behavior when exports exceed approximately 500 records per minute. We implement exponential backoff and chunking in our extraction layer to handle undocumented limits without data loss. If your dataset exceeds 50,000 records, extraction may require multiple sessions spanning 24-48 hours — this extends the overall migration timeline and we plan extraction windows accordingly. We monitor response times continuously to adjust chunk sizes dynamically.

  • Multi-phase job history requires manual consolidation decision

    Contractor+ jobs with multiple phases (e.g., Phase 1: Demo, Phase 2: Build, Phase 3: Final) store phase history within a single job record. Dynamics 365 Opportunities do not support native phase tracking — stage history is flat. We surface phase-level data during the sample migration and ask your team to decide: collapse phases into Opportunity description notes, or split each phase into child Opportunities using a parent Opportunity relationship. The choice affects reporting and pipeline visibility in Dynamics 365 and must be made before the full migration runs.

Migration approach

Six steps for a successful Contractor+ to Microsoft Dynamics 365 Sales data migration

  1. Audit Contractor+ data model and custom field inventory

    We connect to Contractor+ via API using read-only credentials and pull a full data export including all clients, jobs, estimates, invoices, line items, attachments, and custom property definitions. We catalog every custom field by type (text, pick-list, date, currency), identify multi-phase job patterns, and detect orphaned records (clients without contacts, jobs without clients). This audit generates the field-level mapping plan that your team reviews before any data movement begins.

  2. Design Dynamics 365 schema and custom fields

    Before data loads, we create all required custom fields in Dynamics 365 (Account, Contact, Opportunity, Quote, Invoice) using the Dataverse Web API. We apply pick-list values, set Field-Level Security for sensitive fields (insurance numbers, license data), and configure the opportunity sales process to match Contractor+ job stages. If your data requires more than 15 custom fields total, we flag the Professional-vs-Enterprise licensing decision at this stage.

  3. Resolve owner assignments by email match

    Contractor+ stores job owners and client assigned users by internal ID. We match these IDs against Dynamics 365 user email addresses pulled from your Microsoft 365 tenant. Unmatched owners are flagged with the full list of records they own — your team either invites them to Dynamics 365 first or assigns records to a fallback owner before migration. No record lands without a valid Dynamics 365 OwnerId.

  4. Run sample migration with field-level diff

    A representative slice migrates first — typically 100-500 records spanning clients, contacts, jobs, estimates, and invoices. We generate a field-level diff comparing source values against the Dynamics 365 destination values, so you can verify that license numbers, cost breakdowns, job status values, and timestamps mapped correctly before the full run commits. Approval from your team on the sample diff is required before proceeding.

  5. Execute full migration with delta-pickup window

    The full migration loads all remaining records into Dynamics 365 via the Dataverse Bulk API or Web API depending on volume. A delta-pickup window (24-48 hours) captures any records created or modified in Contractor+ during the cutover window — your team keeps working in Contractor+ throughout. Audit logs track every operation; one-click rollback is available if reconciliation identifies missing or mis-mapped records after go-live.

Platform deep dives

Context on both ends of the pair

Contractor+ logo

Contractor+

Source

Strengths

  • Comprehensive field-service stack covering CRM, scheduling, estimating, invoicing, and payment acceptance in one app
  • Generous free tier that lets contractors run a small operation without any monthly cost
  • Responsive in-app chat and coaching support cited positively across multiple G2 reviews
  • Live material cost data and AI-powered estimating help contractors price jobs accurately
  • Multi-workspace support allows separating clients or business units within a single account

Weaknesses

  • Client Portal has no granular visibility controls, making it awkward to share selective information with clients
  • Subcontractor feature was repeatedly delayed, limiting use cases for contractors who manage sub-trades
  • API documentation is not publicly accessible, making programmatic data export more difficult
  • Rapid feature evolution means the data model may change between evaluation and active use
  • Freedom plan's 5-estimates-and-invoices-per-month ceiling fills up quickly for active contractors
Microsoft Dynamics 365 Sales  logo

Microsoft Dynamics 365 Sales

Destination

Strengths

  • Native integration with Microsoft 365, Teams, Outlook, and SharePoint for unified productivity workflow
  • Unlimited custom tables and complex workflows on Enterprise tier enable deep customization for complex sales processes
  • AI-driven predictive analytics and deal intelligence on Enterprise and Premium tiers help sales teams prioritize pipeline
  • Dataverse unified data layer provides a consistent API and data model across all Dynamics 365 and Power Platform apps
  • Strong security model with Field-Level Security and Record Ownership rules for governance-conscious enterprises

Weaknesses

  • Sales Professional tier caps custom tables at 15, creating a migration ceiling for highly customized SMB environments
  • October 2024 pricing increases of $15 per user across all tiers apply to existing customers upon renewal
  • Implementation typically requires costly certified partners, adding 30–50% to total project cost
  • Updates and platform releases can disrupt customizations and plugins, requiring regression testing after each wave
  • Non-Microsoft integrations require additional configuration or middleware, limiting flexibility for heterogeneous tech stacks

Complexity grading

How hard is this migration?

Standard CRM migration. All 8 core objects map 1:1 between Contractor+ and Microsoft Dynamics 365 Sales .

B

Overall complexity

Standard migration

Derived from compatibility, mapping clarity, API constraints, and data volume across Contractor+ and Microsoft Dynamics 365 Sales .

  • Object compatibility

    A

    All 8 core objects map 1:1 between Contractor+ and Microsoft Dynamics 365 Sales .

  • Field mapping clarity

    C

    Field mapping is derived from defaults — final spec confirmed during the sample migration.

  • Timeline complexity

    B

    8-object category — typical timelines run 2–7 days end-to-end.

  • API constraints

    B

    Contractor+: Not publicly documented in the developer reference.

  • Data volume sensitivity

    B

    Contractor+ doesn't expose a bulk API — REST + parallelization used for high-volume runs.

Estimator

Estimate your Contractor+ to Microsoft Dynamics 365 Sales migration cost

Rule-based pricing — no per-record fees, no manual quotes. Migrations over 2M records are scoped individually.

Step 1

What are you migrating?

Pick a category, then your source and destination platforms.

Category

FAQ

Frequently asked questions about Contractor+ to Microsoft Dynamics 365 Sales data migrations

Answers to the questions buyers ask most during Contractor+ to Microsoft Dynamics 365 Sales migration scoping. Not seeing yours? Book a call.

Can't find your answer?

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Book a free 30 minute consultation

Most Contractor+ to Dynamics 365 Sales migrations complete in 48-72 hours of clock time for under 25,000 records. Larger setups with 100,000+ records, complex multi-phase job structures, or extensive custom fields extend to 4-8 weeks. The longest planning step is designing the Dynamics 365 custom field schema and resolving owner assignments before data movement begins. We sequence extraction, transformation, and loading so your team can keep working in Contractor+ throughout the process.

Adjacent paths

Related migrations to explore

Ready when you are

Move from Contractor+.
Land in Microsoft Dynamics 365 Sales , intact.

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