Migrate your Bigin by Zoho CRM data
Pipeline-centric micro-SMB CRM from Zoho with the lowest entry price of any major CRM. Built for teams moving off spreadsheets who need basics—contacts, deals, and pipelines—in under 30 minutes.
In its favor
Why people choose Bigin by Zoho CRM
The signal that keeps Bigin by Zoho CRM on the shortlist. Sourced from G2, Capterra, and customer scoping calls.
Extremely low cost of entry starting at $7 per user per month, making it the most affordable CRM option for teams on tight budgets moving away from spreadsheets.
Plug-and-play setup with ready-made templates means small teams can go live without customization or external consultants in under 30 minutes.
Pipeline-centric interface gives sales teams immediate visibility into deal stages without navigating complex menus or multiple modules.
Native two-way sync with Zoho CRM lets organizations assign lightweight CRM users to Bigin while keeping power users in full Zoho CRM, reducing overall licensing cost.
Clean, intuitive interface requires minimal training for team members transitioning from spreadsheets, reducing change management overhead.
Integration ecosystem is limited to roughly 100 connectors, forcing teams with complex tool stacks to build and maintain custom API workarounds that break frequently.
Teams that grow beyond five users quickly hit workflow caps and missing advanced CRM features, making Zoho CRM a necessary but costly upgrade mid-adoption.
Field mapping during data import is complicated and unintuitive, causing frustration during initial setup and blocking clean migrations from tools like Zoho Books.
Absence of EU-hosted infrastructure makes Bigin non-compliant for GDPR-sensitive companies in Europe, forcing an unwilling migration.
No built-in marketing automation means growing companies must purchase separate Zoho products or third-party tools, fragmenting the customer data view.
Reasons to switch
Why people leave Bigin by Zoho CRM
The recurring reasons buyers give for replacing Bigin by Zoho CRM. Presented as facts, not knocks.
Platform scorecard
Strengths, weaknesses, and where Bigin by Zoho CRM fits
Grades across six dimensions, plus a SWOT-style view of where the platform shines and where it falls short.
SWOT — strengths, weaknesses, and use-case fit
Strengths
Weaknesses
Where it works
Where it struggles
Pricing tiers
Bigin by Zoho CRM pricing overview
Bigin uses per-user annual billing with a $0 free tier for solo operators, $7 per user per month on Express, and $12 per user per month on Premier. Add-ons for Campaigns, PhoneBridge, Analytics, and Zoho Desk are separate subscriptions not bundled in any plan. 20% discounts apply for annual versus monthly billing.
Free
Tier 1 of 3
$0/user/month
What's included
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What gets migrated
Bigin by Zoho CRM object support
Object-by-object support for Bigin by Zoho CRM migrations. Per-pair details surface during scoping.
Contacts
Fully supportedStandard contact record with name, email, phone, address, owner assignment, and lifecycle fields. Bigin's Contacts module is fully accessible via API with OAuth 2.0 and supports bulk export up to 200,000 records per job. We map Contacts 1:1 in most migrations.
Companies
Fully supportedCompanies (API name: Accounts) store organizational records linked to contacts and deals. Full CRUD support via API. We preserve Company-Contact linkages during migration and map any custom Company fields that follow the topping namespace convention.
Deals
Fully supportedDeals are the core pipeline object in Bigin, tied to a Pipeline and Stage. Each Deal can have multiple tasks, events, calls, and notes attached. We preserve Deal stage history, owner assignments, and linked records during migration.
Pipelines
Fully supportedPipelines are top-level organizational containers containing sub-pipelines and deal stages. Bigin allows multiple named pipelines per account (3 on Express, unlimited on Premier). We preserve the pipeline hierarchy and stage order when migrating between CRMs.
Products
Fully supportedProduct catalog module for line-item management on deals and invoices. Products have name, unit price, tax, and description fields. Fully exportable via API. We map Products including any custom product fields.
Tasks
Fully supportedTask records linked to Contacts, Companies, or Deals with due dates, status, and owner assignments. Exportable via API and bulk read. We preserve task linkages to parent records and due date ordering.
Events
Fully supportedCalendar events linked to records with start/end times and recurrence data. Bigin's bulk read API exports non-recurring events individually and squashes recurring events into a single entity. We handle recurring event flattening during import scoping.
Calls
Fully supportedCall logs associated with Contacts, Companies, or Deals containing duration, subject, and outcome. Exported via standard module API. We preserve call-to-record linkages.
Notes
Fully supportedNotes module stores free-text annotations on any record. Available in standard API but excluded from Bulk Read API. For large note migrations we use individual record API calls, which consume more credits.
Attachments
Fully supportedFile attachments stored against Contacts, Companies, Deals, or other modules. Full API support but excluded from Bulk Read. We migrate attachments via individual API requests and flag any file size or format restrictions upfront.
Custom Fields
Mapping requiredCustom fields created via the Developer Console use the <topping_namespace>__<field_label> naming convention and are scoped per module. We map these fields explicitly during migration scoping, validate their existence in the destination, and flag any missing destination fields for manual creation before migration runs.
Users
Mapping requiredUser records include name, email, role, and profile. Bigin-to-Zoho CRM migrations map users by default and cannot be modified. In cross-vendor migrations we match users by email and flag unmatched owner IDs for reassignment.
| Object | Support | Notes |
|---|---|---|
| Contacts | Fully supported | Standard contact record with name, email, phone, address, owner assignment, and lifecycle fields. Bigin's Contacts module is fully accessible via API with OAuth 2.0 and supports bulk export up to 200,000 records per job. We map Contacts 1:1 in most migrations. |
| Companies | Fully supported | Companies (API name: Accounts) store organizational records linked to contacts and deals. Full CRUD support via API. We preserve Company-Contact linkages during migration and map any custom Company fields that follow the topping namespace convention. |
| Deals | Fully supported | Deals are the core pipeline object in Bigin, tied to a Pipeline and Stage. Each Deal can have multiple tasks, events, calls, and notes attached. We preserve Deal stage history, owner assignments, and linked records during migration. |
| Pipelines | Fully supported | Pipelines are top-level organizational containers containing sub-pipelines and deal stages. Bigin allows multiple named pipelines per account (3 on Express, unlimited on Premier). We preserve the pipeline hierarchy and stage order when migrating between CRMs. |
| Products | Fully supported | Product catalog module for line-item management on deals and invoices. Products have name, unit price, tax, and description fields. Fully exportable via API. We map Products including any custom product fields. |
| Tasks | Fully supported | Task records linked to Contacts, Companies, or Deals with due dates, status, and owner assignments. Exportable via API and bulk read. We preserve task linkages to parent records and due date ordering. |
| Events | Fully supported | Calendar events linked to records with start/end times and recurrence data. Bigin's bulk read API exports non-recurring events individually and squashes recurring events into a single entity. We handle recurring event flattening during import scoping. |
| Calls | Fully supported | Call logs associated with Contacts, Companies, or Deals containing duration, subject, and outcome. Exported via standard module API. We preserve call-to-record linkages. |
| Notes | Fully supported | Notes module stores free-text annotations on any record. Available in standard API but excluded from Bulk Read API. For large note migrations we use individual record API calls, which consume more credits. |
| Attachments | Fully supported | File attachments stored against Contacts, Companies, Deals, or other modules. Full API support but excluded from Bulk Read. We migrate attachments via individual API requests and flag any file size or format restrictions upfront. |
| Custom Fields | Mapping required | Custom fields created via the Developer Console use the <topping_namespace>__<field_label> naming convention and are scoped per module. We map these fields explicitly during migration scoping, validate their existence in the destination, and flag any missing destination fields for manual creation before migration runs. |
| Users | Mapping required | User records include name, email, role, and profile. Bigin-to-Zoho CRM migrations map users by default and cannot be modified. In cross-vendor migrations we match users by email and flag unmatched owner IDs for reassignment. |
Gotchas
What to watch for in Bigin by Zoho CRM migrations
Issues we've hit on past Bigin by Zoho CRM migrations, tagged by severity. FlitStack AI handles every one — surfacing them up front because buyer engineering teams want to know.
Credit-based API limits vary by plan and can throttle migrations
Bulk Read API excludes Notes, Attachments, Emails, and cross-module records
Import field mapping is complicated and unintuitive for users
Undo import window is limited to 30 days
Free plan is single-user with a 500-record hard cap
| Severity | Issue |
|---|---|
| High | Credit-based API limits vary by plan and can throttle migrations |
| High | Bulk Read API excludes Notes, Attachments, Emails, and cross-module records |
| Medium | Import field mapping is complicated and unintuitive for users |
| Medium | Undo import window is limited to 30 days |
| Low | Free plan is single-user with a 500-record hard cap |
Leaving Bigin by Zoho CRM?
Where Bigin by Zoho CRM customers move next
12 destinations Bigin by Zoho CRM can migrate to.
How a Bigin by Zoho CRM migration works
Four steps, Bigin by Zoho CRM-specific
Connect
OAuth 2.0 (client ID/secret with access and refresh tokens; access tokens expire after one hour) into Bigin by Zoho CRM. Scopes limited to read-only on the data we move.
Map
We translate Bigin by Zoho CRM-specific structures (custom fields, objects, value lists) to the destination's model.
Sample
Test with a 50–200 record subset to validate Bigin by Zoho CRM quirks before production.
Migrate
Full migration with Bigin by Zoho CRM rate-limit handling. Rollback available throughout.
FAQ
Bigin by Zoho CRM migration FAQ
Answers to the questions buyers ask most during Bigin by Zoho CRM migration scoping. Not seeing yours? Book a call.
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