ERP migration

Migrate from eBIZ SMARTZ Business ERP to Infor CloudSuite Corporate

Field-level mapping, validation, and rollback between eBIZ SMARTZ Business ERP and Infor CloudSuite Corporate. We move data and schema; workflows are rebuilt natively in Infor CloudSuite Corporate.

eBIZ SMARTZ Business ERP logo

eBIZ SMARTZ Business ERP

Source

Infor CloudSuite Corporate

Destination

Infor CloudSuite Corporate logo

Compatibility

64%

7 of 11

objects map 1:1 between eBIZ SMARTZ Business ERP and Infor CloudSuite Corporate.

Complexity

BStandard

Timeline

8-12 weeks

Rollback included Accuracy guarantee Field-level validation

Overview

What this migration involves

Moving from eBIZ SMARTZ Business ERP to Infor CloudSuite is a cross-platform ERP migration with significant data-model and accounting-structure implications. eBIZ SMARTZ uses a consolidated database organized around Customers, Orders, Invoices, Payments, and financial records with separate HR and operating location modules. Infor CloudSuite uses industry-specific ERPs with Infor OS, Coleman AI, and Birst analytics available only in the cloud tier. We extract master data and historical transactions from the eBIZ SMARTZ database, sequence journal entries to maintain the audit trail through the cutover window, and load through Infor's data migration utility or its REST APIs depending on the CloudSuite product line. Custom fields added during eBIZ SMARTZ implementation require field-level mapping to destination schemas, and organizational structures (corporate headquarters, divisions, operating locations) must resolve to Infor hierarchies. We do not migrate workflows, automations, forms, or business rules as code; we deliver a written inventory of these for your Infor administrator to rebuild post-migration.

Field-level fidelity

Every standard and custom field arrives verified.

Schema-aware mapping

AI proposes the map; you confirm before any record moves.

Relationships preserved

Parent–child, lookups, and ownership stay linked.

Full activity history

Calls, emails, meetings — with original timestamps.

Attachments & notes

Documents, uploads, and inline notes move with the record.

Why teams make this switch

Two sides of the same decision

Leaving

eBIZ SMARTZ Business ERP logo

eBIZ SMARTZ Business ERP

What's pushing teams away

  • Extensive training is consistently flagged in user reviews — the platform's breadth and configurability require multiple sessions before staff become productive.
  • Customer support quality is mixed in reviews — some customers report excellent service from ESS while others ask for support responsiveness improvements.
  • Pricing is not published publicly — every prospect must enter a sales engagement, slowing comparison with transparent SaaS competitors.
  • Smaller third-party ecosystem and limited public eCommerce/CRM marketplace presence compared to NetSuite, SAP S/4HANA Cloud, or Microsoft Dynamics 365.
  • API documentation is not publicly published, making custom integrations dependent on vendor engagement rather than self-service developer onboarding.

Choosing

Infor CloudSuite Corporate logo

Infor CloudSuite Corporate

What's pulling them in

  • Infor CloudSuite is industry-specific out of the box — manufacturing, distribution, healthcare, and food & beverage editions ship with preconfigured workflows that reduce the need for extensive customization and accelerate time to value for operations-heavy organizations.
  • The platform's deep integration with Excel for financial reporting is frequently cited as a key productivity feature, allowing finance teams to pull data directly and make changes without leaving familiar tooling.
  • AWS-hosted multi-tenant deployment eliminates data center management for IT teams, and Infor OS provides a unified integration layer (ION) that connects the CloudSuite to third-party applications without point-to-point middleware.
  • Organizations with multi-site or multi-country operations choose Infor for its multicurrency, multilanguage, and local regulatory compliance capabilities across 175+ countries, which simplifies consolidation for global CFOs.
  • The two-tier ERP strategy positioning lets corporate headquarters run CloudSuite while subsidiaries run lighter instances, which appeals to complex organizational structures that want standardization without full replacement.

Object mapping

How eBIZ SMARTZ Business ERP objects map to Infor CloudSuite Corporate

Each row shows how a eBIZ SMARTZ Business ERP object lands in Infor CloudSuite Corporate, including any object-level transformations, lookup resolution, or schema-design dependencies.

Typical mapping — final map is confirmed during the sample migration step.

eBIZ SMARTZ Business ERP

Customer

maps to

Infor CloudSuite Corporate

Customer / Party (Infor M3) or Account (Infor CloudSuite Industrial / Distribution)

1:1
Fully supported

eBIZ SMARTZ Customer master records map to Infor Customer or Party depending on the destination CloudSuite product line. The 360-degree customer view (consolidated order history, invoice records, and payment status) transfers as related transactional records linked to the Customer. We preserve the customer account number and tax registration as distinct fields for reconciliation against Infor's party-level schema. Dedupe matching uses customer account number as the anchor key.

eBIZ SMARTZ Business ERP

Order

maps to

Infor CloudSuite Corporate

Sales Order / Customer Order

1:1
Fully supported

eBIZ SMARTZ Orders map to Infor Sales Order or Customer Order depending on the destination CloudSuite product line. The transactional linkage to the Customer record is preserved through the party lookup. Order status, order dates, and line items transfer with field-type mapping (date formats, numeric precision) applied during the transformation step. We flag any orders that reference inventory items not present in the destination item master for customer resolution before production load.

eBIZ SMARTZ Business ERP

Invoice

maps to

Infor CloudSuite Corporate

Invoice / Accounts Receivable Invoice

1:1
Fully supported

eBIZ SMARTZ Invoice records map to Infor Invoice records with references preserved to the originating Customer and Order. Payment reconciliation status from the consolidated database transfers to Infor's open invoice tracking. We handle the mapping from eBIZ SMARTZ invoice numbering conventions to Infor's document number structure during the transform phase.

eBIZ SMARTZ Business ERP

Payment

maps to

Infor CloudSuite Corporate

Payment / Cash Receipt

1:1
Fully supported

eBIZ SMARTZ Payment records map to Infor Payment or Cash Receipt records linked to the associated Customer and Invoice for cash application. Payment method codes (cash, cheque, bank transfer, card) map to Infor payment type codes. Payment dates and amounts transfer with currency handling applied for multi-currency scenarios.

eBIZ SMARTZ Business ERP

Master Data: Chart of Accounts

maps to

Infor CloudSuite Corporate

Chart of Accounts / GL Account

lossy
Fully supported

The eBIZ SMARTZ chart of accounts (multi-level structure) maps to Infor's account master with attention to account type, cost-center assignment, and currency posting rules. We analyze the eBIZ SMARTZ account hierarchy and flatten it into Infor's account structure, preserving account codes and descriptions. Custom accounts added during eBIZ SMARTZ implementation are flagged for the customer's Infor administrator to validate against industry-specific account templates.

eBIZ SMARTZ Business ERP

Financial Records: Journal Entries

maps to

Infor CloudSuite Corporate

General Ledger Journal Entry

lossy
Fully supported

Historical journal entries and subledger transactions require sequencing to preserve the audit trail through the cutover window. We extract journal entries with full line-item detail (account, debit, credit, cost center, description, source module) and sequence them chronologically. Infor CloudSuite's migration utility supports stored procedures for table mapping; we use these or custom stored procedures for journal entry imports that require multi-line validation before commit.

eBIZ SMARTZ Business ERP

Operating Location

maps to

Infor CloudSuite Corporate

Operating Unit / Company / Site

1:many
Fully supported

eBIZ SMARTZ corporate headquarters and division or operating location structures map to Infor organizational hierarchy entities. A single eBIZ SMARTZ operating location may represent a company, an operating unit, or a site depending on the customer's organizational structure. We split the source hierarchy into the appropriate Infor entities (Company code, Operating Unit, Site) during the transform phase based on the customer's intended Infor deployment model.

eBIZ SMARTZ Business ERP

Employee / HR Module

maps to

Infor CloudSuite Corporate

Employee / Worker

1:1
Fully supported

eBIZ SMARTZ employee records (from the HR module) map to Infor Worker or Employee records depending on the destination CloudSuite product line. We transfer employee number, name, department, cost center, employment status, and compensation history where the destination schema supports historical compensation fields. HR benefits data requires field-level mapping to Infor's HR schema and may require the customer's Infor HR administrator to validate benefit plan mappings.

eBIZ SMARTZ Business ERP

Master Data: Product / Item

maps to

Infor CloudSuite Corporate

Item / Product

1:1
Fully supported

eBIZ SMARTZ item or product master records map to Infor Item or Product depending on the destination CloudSuite product line. Item codes, descriptions, unit of measure, and costing method transfer with field-type mapping applied. Inventory valuation method from eBIZ SMARTZ maps to Infor's costing configuration. Items flagged as active or inactive transfer with the status preserved.

eBIZ SMARTZ Business ERP

Asset / Procurement Module

maps to

Infor CloudSuite Corporate

Fixed Asset / Purchase Order

1:1
Fully supported

eBIZ SMARTZ asset records and procurement transactions (purchase orders, receipts) map to Infor Fixed Asset and Procurement records. Asset acquisition cost, depreciation method, and asset life transfer to Infor's fixed asset master. Open purchase orders map to Infor Purchase Order records with line items and vendor references. We flag assets with non-standard depreciation schedules for customer review before Infor configuration.

eBIZ SMARTZ Business ERP

Cost Center

maps to

Infor CloudSuite Corporate

Cost Object / Cost Center

lossy
Fully supported

eBIZ SMARTZ multi-level cost center structures map to Infor cost objects. The cost center hierarchy (category levels, parent assignments) transfers and is validated against Infor's cost center structure. Project-linked cost centers require additional mapping to Infor project cost objects if the destination CloudSuite product includes project accounting.

Gotchas + challenges

What specifically takes care here

Platform-specific issues from each side, plus the pair-specific challenges that don't show up on either platform's page on its own.

eBIZ SMARTZ Business ERP logo

eBIZ SMARTZ Business ERP gotchas

High

No public API documentation for self-service extraction

Medium

Two distinct products carry similar branding

Medium

User-Defined Workflows are configuration data, not transactional records

Medium

Custom fields and RepSmith report definitions vary by implementation

Infor CloudSuite Corporate logo

Infor CloudSuite Corporate gotchas

High

Infor OS tier-based usage limits gate API and BaaS capabilities

Medium

Custom Fields use inconsistent naming across Infor editions

Medium

SQL migration utility requires source database access

Medium

Multi-site and multi-currency data require separate period closure sequencing

Low

REST API payload and timeout limits restrict bulk migration throughput

Pair-specific challenges

  • Journal entry sequencing requires cutover-window coordination

    eBIZ SMARTZ stores journal entries in a consolidated database where accounting integrity depends on chronological sequencing. Infor CloudSuite requires that journal entries arrive in a valid sequence (no gaps in date ranges that would break the accounting period). We freeze the source system at a defined cutover date, extract all unposted and posted journal entries up to that date, sequence them chronologically, and load them through Infor's migration utility or REST API before enabling the destination as the system of record. Any entries posted in the source system during the migration window require a delta extraction and re-sequence before the final cutover.

  • Infor CloudSuite is a family of products with different data models

    Infor CloudSuite is not one ERP. It includes CloudSuite Industrial (based on Syteline), CloudSuite Distribution (based on SX.e), CloudSuite Process (Infor M3), CloudSuite Healthcare, and others, each with a distinct data model and schema. eBIZ SMARTZ's consolidated database must be mapped to the correct Infor product's schema during discovery. Migrations to Infor M3 require Java-based configuration knowledge and stored procedure familiarity that differ significantly from other CloudSuite products. We identify the target CloudSuite product and its specific schema during the discovery phase.

  • Custom fields from eBIZ SMARTZ implementation require explicit mapping

    eBIZ SMARTZ implementations frequently introduce custom fields during configuration to handle industry-specific requirements or localization. These custom fields have no automatic mapping to Infor CloudSuite's schema. We document every custom field, assess whether an equivalent field exists in the Infor destination schema, and create custom fields in Infor where needed before migration. Fields without a destination equivalent go to a custom fields inventory for the customer's Infor administrator to resolve.

  • Workflows, automations, and business rules do not migrate

    eBIZ SMARTZ workflow configurations, approval hierarchies, and business rules are platform-specific and cannot be transferred to Infor CloudSuite. We deliver a written inventory of every active workflow, approval chain, and automated process from the source system, with a description of what each does and the Infor equivalent approach (Infor ION, Infor OS, or standard CloudSuite configuration). The customer's Infor administrator or a certified Infor services partner rebuilds these post-migration.

  • Infor's migration utility requires preliminary data transfer testing

    Infor CloudSuite's migration utility (documented in the Infor CSI Migration Utility User Guide) uses a preliminary data transfer step to test whether source tables can map to destination tables without errors before committing data. We run preliminary transfers in a non-production Infor environment, review the data transfer log for field-length mismatches (e.g., customer order number length), data type differences (Y/N vs checkbox), and constraint violations, then define import rules to resolve them before the final data transfer.

Migration approach

Six steps for a successful eBIZ SMARTZ Business ERP to Infor CloudSuite Corporate data migration

  1. Discovery and destination product identification

    We audit the eBIZ SMARTZ database across all modules: financials (chart of accounts, journal entries, subledgers), customers and orders, invoices and payments, HR and employees, operating locations, and any custom fields introduced during implementation. We identify the target Infor CloudSuite product (Industrial, Distribution, M3, Healthcare, or other) based on the customer's industry and functional requirements. The discovery output is a written migration scope, schema gap analysis, and a recommendation for the Infor edition and deployment model.

  2. Source data extraction and data profiling

    We extract data from the eBIZ SMARTZ database using direct database queries or the platform's export capabilities. We run a data profiling pass to assess record counts, data quality (null rates, duplicate customer accounts, inconsistent date formats), and foreign-key integrity across modules. Data quality issues are documented and addressed before transformation begins. We flag journal entry gaps, missing customer account references, and orphan transaction records for customer resolution.

  3. Schema design and Infor destination preparation

    We design the Infor destination schema based on the target CloudSuite product's data model. This includes creating company and operating unit structures from eBIZ SMARTZ operating locations, configuring the chart of accounts with eBIZ SMARTZ account mappings, setting up customer and supplier account hierarchies, and creating custom fields for any eBIZ SMARTZ custom fields that lack Infor equivalents. Schema is deployed into an Infor non-production environment first for validation.

  4. Transformation, mapping, and preliminary transfer testing

    We build the transformation logic that maps eBIZ SMARTZ fields to Infor field names, data types, and validation rules. This includes date format normalization, Y/N to checkbox conversion, account code restructuring for multi-level chart of accounts, and cost center hierarchy mapping. We run preliminary data transfers through Infor's migration utility to test the mapping, review the transfer log for errors, and define import rules to resolve field-length mismatches and constraint violations before committing data.

  5. Sandbox migration and reconciliation

    We run a full migration into the Infor non-production environment using production-like data volumes. The customer's finance and operations leads reconcile record counts (customers in, accounts in, orders in, journal entries in), spot-check financial balances and customer account details against the eBIZ SMARTZ source, and sign off on the schema and mapping before production migration begins. Corrections to the transformation logic happen in the non-production environment.

  6. Production migration and cutover

    We freeze writes to eBIZ SMARTZ during the cutover window, extract a final delta of any records modified during the migration, load master data first (chart of accounts, operating locations, customers, items), then transactional data (orders, invoices, payments, journal entries) in dependency order, and finally HR data. Journal entries are loaded last with full chronological sequencing. We run post-migration reconciliation reports comparing eBIZ SMARTZ totals (customer account balances, GL trial balance, open order count) to Infor totals. We deliver the workflow inventory document to the customer's Infor administrator.

Platform deep dives

Context on both ends of the pair

eBIZ SMARTZ Business ERP logo

eBIZ SMARTZ Business ERP

Source

Strengths

  • 360-degree customer view consolidating orders, invoices, and payment history across all divisions
  • Integrated modular architecture aligning finance, HR, and operations under a consolidated database
  • Service-oriented design enabling standardized business processes across distributed locations
  • Real-time operational visibility from local forecasts through to consolidated global financials

Weaknesses

  • No publicly documented REST API or developer portal — integrations depend on vendor engagement.
  • Pricing is sales-led and not published, complicating side-by-side TCO comparisons.
  • Steep learning curve reported in reviews, requiring multiple training sessions for users to become productive.
  • Mixed customer support reviews — some customers cite excellent ESS service while others ask for improvements.
  • Smaller third-party marketplace and integration ecosystem compared to global ERPs like NetSuite or Dynamics 365.
Infor CloudSuite Corporate logo

Infor CloudSuite Corporate

Destination

Strengths

  • Industry-specific preconfiguration across manufacturing, distribution, healthcare, and food & beverage reduces post-implementation customization effort.
  • Deep Excel integration for financial reporting allows finance teams to export, manipulate, and push data back without leaving a familiar environment.
  • Multi-tenant AWS deployment with Infor OS provides a unified integration layer that simplifies connecting to third-party applications and legacy systems.
  • Strong multicurrency, multilanguage, and regulatory localization capabilities support organizations operating across 175+ countries from a single platform.
  • Modular architecture allows organizations to deploy core financials, supply chain, or manufacturing modules independently and expand over time.

Weaknesses

  • Opaque pricing model with no public per-user rates and deployments commonly ranging from $500K to $5M creates significant budget uncertainty for prospective buyers.
  • Implementation complexity and timeline (commonly 2+ years for large deployments) leads to extended periods of reduced productivity and elevated project risk.
  • Steep learning curve with hidden options and a lack of public setup guidance makes self-service onboarding difficult compared to competitors with richer documentation communities.
  • Manufacturing module functionality is perceived by some users as outdated relative to modern ERP platforms, with reported bug issues that require workarounds.
  • Tight coupling between modules and environment-specific configurations makes migration to non-Infor systems labor-intensive, increasing switching costs.

Complexity grading

How hard is this migration?

Standard ERP migration. 1 of 8 objects need a mapping; the rest are 1:1.

B

Overall complexity

Standard migration

Derived from compatibility, mapping clarity, API constraints, and data volume across eBIZ SMARTZ Business ERP and Infor CloudSuite Corporate.

  • Object compatibility

    B

    1 of 8 objects need a mapping; the rest are 1:1.

  • Field mapping clarity

    C

    Field mapping is derived from defaults — final spec confirmed during the sample migration.

  • Timeline complexity

    B

    8-object category — typical timelines run 2–7 days end-to-end.

  • API constraints

    B

    eBIZ SMARTZ Business ERP: Not publicly documented.

  • Data volume sensitivity

    B

    eBIZ SMARTZ Business ERP doesn't expose a bulk API — REST + parallelization used for high-volume runs.

Estimator

Estimate your eBIZ SMARTZ Business ERP to Infor CloudSuite Corporate migration cost

Rule-based pricing — no per-record fees, no manual quotes. Migrations over 2M records are scoped individually.

Step 1

What are you migrating?

Pick a category, then your source and destination platforms.

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FAQ

Frequently asked questions about eBIZ SMARTZ Business ERP to Infor CloudSuite Corporate data migrations

Answers to the questions buyers ask most during eBIZ SMARTZ Business ERP to Infor CloudSuite Corporate migration scoping. Not seeing yours? Book a call.

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Most migrations land between eight and twelve weeks for organizations with under 50,000 Customers, 200,000 transactional records, and a single operating location. Migrations with multi-entity financial consolidation, multi-year journal entry history, employee record migration, or complex operating location hierarchies move to sixteen to twenty-four weeks because of journal sequencing requirements, parent-account lookup resolution, and the preliminary data transfer testing cycle that Infor's migration utility requires.

Adjacent paths

Related migrations to explore

Ready when you are

Move from eBIZ SMARTZ Business ERP.
Land in Infor CloudSuite Corporate, intact.

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