Migrate your Teamwork.com data
Client-services-first project management and PSA platform with built-in time tracking, billing, and AI-powered resource scheduling. Best fits agencies and professional services teams that need profitability visibility alongside task management.
In its favor
Why people choose Teamwork.com
The signal that keeps Teamwork.com on the shortlist. Sourced from G2, Capterra, and customer scoping calls.
Built-in time tracking linked to budgets and billing means agencies can run profitability reports without exporting to a separate accounting tool, a theme across G2 and Capterra reviews from consulting and marketing teams.
Flexible project structure adapts to how client services teams actually work rather than forcing a rigid methodology, with task, list, board, Gantt, and table views all available on the same project.
Client portal allows customers to see project status and communicate without forcing internal team members into email threads, a direct workflow benefit cited in multiple Capterra reviews.
Free plan up to 5 users lets small agencies validate fit before committing to a paid tier, reducing initial adoption risk and contract friction.
AI smart scheduler assigns work based on role and availability, helping resource-constrained teams surface capacity gaps before projects go over budget.
Performance degrades noticeably as workspace size grows, with users reporting slower run times once multiple concurrent projects accumulate significant task volumes.
UI changes happen regularly and some frequently-used features become buried under new menu structures or require multi-step hover interactions to access.
Most advanced features including Custom Fields, billing, and workload management require upgrading to paid tiers, locking core functionality behind per-user costs.
Onboarding curve is steep for non-technical team members who need to understand the distinction between Projects, Tasks, Lists, and Milestones before the tool feels intuitive.
Reasons to switch
Why people leave Teamwork.com
The recurring reasons buyers give for replacing Teamwork.com. Presented as facts, not knocks.
Platform scorecard
Strengths, weaknesses, and where Teamwork.com fits
Grades across six dimensions, plus a SWOT-style view of where the platform shines and where it falls short.
SWOT — strengths, weaknesses, and use-case fit
Strengths
Weaknesses
Where it works
Where it struggles
Pricing tiers
Teamwork.com pricing overview
Teamwork.com prices per user per month with annual billing discounts. The Free tier caps at 5 users and basic views, while paid tiers unlock project templates, time tracking, automations, and AI features. Scale tier is custom-priced with SSO and dedicated support. Note that Custom Fields and site-wide reporting require the Premium-equivalent Grow plan or above.
Free Forever
Tier 1 of 4
$0/month
What's included
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Book a free 30 minute consultationPricing is informational. FlitStack AI does not bill on Teamwork.com's schedule — see our quote-based pricing →
What gets migrated
Teamwork.com object support
Object-by-object support for Teamwork.com migrations. Per-pair details surface during scoping.
Projects
Fully supportedProjects are the top-level container in Teamwork.com, supporting multiple views (list, board, Gantt, table) and project-level custom fields. We migrate Projects 1:1 with their status, start/end dates, and associated Team assignments. Project templates are referenced but instantiated as new Projects at migration time.
Tasks
Fully supportedTasks are the core work unit and carry rich metadata: assignees, due dates, priority, estimated time, and subtasks. We preserve the full task hierarchy including parent-child relationships. Task-level custom field values are migrated alongside the task record. Completing a parent task does not auto-complete subtasks in Teamwork.com, a behavior we replicate at the destination.
Subtasks
Fully supportedSubtasks exist as a distinct nested record type under Tasks. We extract them as a flat list keyed by parent task ID and reconstruct the hierarchy in the destination. Subtasks carry their own assignee, due date, and completion status.
Milestones
Fully supportedMilestones are date-driven project markers, optionally linked to specific tasks. We preserve milestone names, dates, and linked task associations. Milestones appear in both project-level and portfolio-level views.
Time Entries
Fully supportedTime entries are first-class records linked to tasks or projects, carrying billable/non-billable flags, hourly rates, and logged durations. We map them 1:1 including the billable flag and associated cost/revenue rates where available. Entries logged against tasks inherit the task's billable setting by default.
Custom Fields
Mapping requiredCustom Fields are available only on Premium subscription plans and above. They exist as project-level, site-wide task, or site-wide project types. We read all custom field definitions via the V3 API, map their types (text, number, dropdown), and migrate values field-by-field. Dropdown options must be reconciled with destination enumerations before import.
Teams
Fully supportedTeams are grouping constructs that hold multiple Users and can be assigned to Projects. Permissions are set at the project level per Team. We migrate Team memberships and project-level role assignments. Note that a User can belong to multiple Teams.
Users
Fully supportedUsers have profiles with name, email, role, hourly cost rate, and working hours. We extract User records and preserve cost rates for billing reconstruction. User permissions are a combination of site-wide role and project-level Team assignment. Client users have a reduced permission scope.
Comments
Fully supportedComments attach to Tasks and can include @mentions, formatting, and timestamps. We extract full comment text and author attribution. Replies within a comment thread are preserved as nested entries. Attachments embedded in comments are treated as linked files.
Attachments
Mapping requiredAttachments can be linked to Tasks, Projects, or Posts. We extract file URLs and metadata (name, type, size, uploader). Large binary files may require separate blob migration handling depending on destination capabilities.
Tags
Fully supportedTags are applied across Projects and Tasks for cross-cutting categorization. We preserve tag names and associations during migration. Tags in Teamwork.com are simple string labels with no hierarchy.
Invoices
Mapping requiredInvoices are generated from billable time entries and expense records and carry client associations, line items, and payment status. We map invoice headers and line items. Tax configurations and payment gateway references are flagged for manual review since they rarely transfer cleanly across platforms.
Clients
Fully supportedClients are top-level entities that own multiple Projects. Client records carry contact info, billing rates, and a client portal user account. We migrate client records and their associated project ownership linkages.
Project Statuses
Mapping requiredTeamwork.com allows custom project statuses beyond the default set (Active, Completed, On Hold, etc.). Status names and color coding are customisable per workspace. We map custom statuses to destination equivalents and flag any with non-standard color associations.
Task Lists
Fully supportedTask Lists are section headers within a Project that group related Tasks. They carry ordering and optional start/due dates. We preserve list structure and task ordering within lists. List-level milestones can be migrated as discrete Milestone records.
| Object | Support | Notes |
|---|---|---|
| Projects | Fully supported | Projects are the top-level container in Teamwork.com, supporting multiple views (list, board, Gantt, table) and project-level custom fields. We migrate Projects 1:1 with their status, start/end dates, and associated Team assignments. Project templates are referenced but instantiated as new Projects at migration time. |
| Tasks | Fully supported | Tasks are the core work unit and carry rich metadata: assignees, due dates, priority, estimated time, and subtasks. We preserve the full task hierarchy including parent-child relationships. Task-level custom field values are migrated alongside the task record. Completing a parent task does not auto-complete subtasks in Teamwork.com, a behavior we replicate at the destination. |
| Subtasks | Fully supported | Subtasks exist as a distinct nested record type under Tasks. We extract them as a flat list keyed by parent task ID and reconstruct the hierarchy in the destination. Subtasks carry their own assignee, due date, and completion status. |
| Milestones | Fully supported | Milestones are date-driven project markers, optionally linked to specific tasks. We preserve milestone names, dates, and linked task associations. Milestones appear in both project-level and portfolio-level views. |
| Time Entries | Fully supported | Time entries are first-class records linked to tasks or projects, carrying billable/non-billable flags, hourly rates, and logged durations. We map them 1:1 including the billable flag and associated cost/revenue rates where available. Entries logged against tasks inherit the task's billable setting by default. |
| Custom Fields | Mapping required | Custom Fields are available only on Premium subscription plans and above. They exist as project-level, site-wide task, or site-wide project types. We read all custom field definitions via the V3 API, map their types (text, number, dropdown), and migrate values field-by-field. Dropdown options must be reconciled with destination enumerations before import. |
| Teams | Fully supported | Teams are grouping constructs that hold multiple Users and can be assigned to Projects. Permissions are set at the project level per Team. We migrate Team memberships and project-level role assignments. Note that a User can belong to multiple Teams. |
| Users | Fully supported | Users have profiles with name, email, role, hourly cost rate, and working hours. We extract User records and preserve cost rates for billing reconstruction. User permissions are a combination of site-wide role and project-level Team assignment. Client users have a reduced permission scope. |
| Comments | Fully supported | Comments attach to Tasks and can include @mentions, formatting, and timestamps. We extract full comment text and author attribution. Replies within a comment thread are preserved as nested entries. Attachments embedded in comments are treated as linked files. |
| Attachments | Mapping required | Attachments can be linked to Tasks, Projects, or Posts. We extract file URLs and metadata (name, type, size, uploader). Large binary files may require separate blob migration handling depending on destination capabilities. |
| Tags | Fully supported | Tags are applied across Projects and Tasks for cross-cutting categorization. We preserve tag names and associations during migration. Tags in Teamwork.com are simple string labels with no hierarchy. |
| Invoices | Mapping required | Invoices are generated from billable time entries and expense records and carry client associations, line items, and payment status. We map invoice headers and line items. Tax configurations and payment gateway references are flagged for manual review since they rarely transfer cleanly across platforms. |
| Clients | Fully supported | Clients are top-level entities that own multiple Projects. Client records carry contact info, billing rates, and a client portal user account. We migrate client records and their associated project ownership linkages. |
| Project Statuses | Mapping required | Teamwork.com allows custom project statuses beyond the default set (Active, Completed, On Hold, etc.). Status names and color coding are customisable per workspace. We map custom statuses to destination equivalents and flag any with non-standard color associations. |
| Task Lists | Fully supported | Task Lists are section headers within a Project that group related Tasks. They carry ordering and optional start/due dates. We preserve list structure and task ordering within lists. List-level milestones can be migrated as discrete Milestone records. |
Gotchas
What to watch for in Teamwork.com migrations
Issues we've hit on past Teamwork.com migrations, tagged by severity. FlitStack AI handles every one — surfacing them up front because buyer engineering teams want to know.
Custom Fields are locked behind the Premium subscription tier
API returns different field sets depending on endpoint version
Project-level and site-wide custom fields are distinct schema entities
Completing parent tasks does not cascade to subtasks
Rate limits are per-user-seat multiplier, not fixed
| Severity | Issue |
|---|---|
| High | Custom Fields are locked behind the Premium subscription tier |
| Medium | API returns different field sets depending on endpoint version |
| Medium | Project-level and site-wide custom fields are distinct schema entities |
| Low | Completing parent tasks does not cascade to subtasks |
| Low | Rate limits are per-user-seat multiplier, not fixed |
Leaving Teamwork.com?
Where Teamwork.com customers move next
5 destinations Teamwork.com can migrate to.
How a Teamwork.com migration works
Four steps, Teamwork.com-specific
Connect
API key (Bearer token) into Teamwork.com. Scopes limited to read-only on the data we move.
Map
We translate Teamwork.com-specific structures (custom fields, objects, value lists) to the destination's model.
Sample
Test with a 50–200 record subset to validate Teamwork.com quirks before production.
Migrate
Full migration with Teamwork.com rate-limit handling. Rollback available throughout.
FAQ
Teamwork.com migration FAQ
Answers to the questions buyers ask most during Teamwork.com migration scoping. Not seeing yours? Book a call.
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Migrate Teamwork.com.
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Free scoping call with a migration engineer. Tell us about your Teamwork.com setup and destination — written quote back within a business day.