Migrate your GUIDEcx data
Client onboarding and customer success platform built around a five-level task hierarchy—Projects, Phases, Milestones, Task Groups, and Tasks—with a white-labeled client portal and template-driven workflows.
In its favor
Why people choose GUIDEcx
The signal that keeps GUIDEcx on the shortlist. Sourced from G2, Capterra, and customer scoping calls.
Clients access their own portal without requiring login, reducing friction and improving adoption during onboarding.
Templates with task dependencies, milestones, and assignee rules can be reused across multiple client projects without manual recreation.
Tags enable fast, consistent task assignment across large volumes by filtering and bulk-assigning in a single step.
The Report Builder and built-in reporting surfaces project health, at-risk status, and workload data for internal and external audiences.
Workato Recipe Builder integrations with Salesforce have resolved earlier automation and integration pain points for most teams.
GUIDEcx is purpose-built for onboarding and becomes awkward for managing post-launch or ongoing client follow-ups, pushing teams to use a secondary tool.
Early integration complexity with Salesforce and automations frustrated teams during initial implementation, even though Recipe Builder has improved this.
Profile impersonation and bulk date editing features have known stability issues, forcing users to work around the platform rather than through it.
Enterprise pricing with a minimum of 4 licenses and non-public volume tiers makes budget forecasting difficult without a sales call.
Reasons to switch
Why people leave GUIDEcx
The recurring reasons buyers give for replacing GUIDEcx. Presented as facts, not knocks.
Platform scorecard
Strengths, weaknesses, and where GUIDEcx fits
Grades across six dimensions, plus a SWOT-style view of where the platform shines and where it falls short.
SWOT — strengths, weaknesses, and use-case fit
Strengths
Weaknesses
Where it works
Where it struggles
Pricing tiers
GUIDEcx pricing overview
GUIDEcx publishes Starter pricing at approximately $143/user/month with a 4-user minimum, while Premium and Advanced tiers require a sales conversation for custom pricing. Annual billing is available, and the Salesforce AppExchange listing references $110/user/month, suggesting volume or marketplace-specific pricing variations.
Starter
Tier 1 of 3
$143/user/month (minimum 4 users) or ~$4,700/year
What's included
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Book a free 30 minute consultationPricing is informational. FlitStack AI does not bill on GUIDEcx's schedule — see our quote-based pricing →
What gets migrated
GUIDEcx object support
Object-by-object support for GUIDEcx migrations. Per-pair details surface during scoping.
Projects
Fully supportedProjects are the top-level container in GUIDEcx, holding phases, milestones, tasks, and team assignments. We export all project-level fields including custom fields, status, planned end dates, and customer association. Projects created in GUIDE 1.0 and 2.0 are separate objects and must each be scoped independently for migration.
Phases (Templates)
Mapping requiredA Phase is a reusable project structure with tasks, assignees, dependencies, and durations. Templates are mapped as Phases. GUIDE 1.0 templates must be cloned to 2.0 via the self-serve tool before we can migrate them as GUIDE 2.0 objects—they do not appear automatically in 2.0. We preserve phase attachments, sort order, and custom field defaults from the template.
Milestones
Fully supportedMilestones sit above Task Groups in the hierarchy. We export milestone name, planned dates, status, and status_category. Milestones can have dependencies and are often used as project-level checkpoints that cascade to downstream tasks.
Task Groups
Fully supportedTask Groups are a grouping layer below Milestones and above individual Tasks. We export the group name, sort order, assignees, and custom fields. Task Groups carry no separate duration—duration is set on the contained tasks.
Tasks
Fully supportedTasks are the core work unit in GUIDEcx. We export task name, instructions, due date, status, status_category, assignees (internal and external), tags, checklist items, subtasks, and dependencies. We flag completed_date and N/A task handling separately because these affect downstream dependency resolution.
Custom Fields
Mapping requiredGUIDEcx supports Custom Fields V2 with 8 field types (Text, Date, Email, Number, Dropdown, etc.). Custom fields exist at both project level and task level. We preserve field values during migration but note that field definitions must be recreated at the destination because custom field schemas are not always exported in bulk.
Dependencies
Mapping requiredTasks support finish-to-start dependencies by default. We preserve the dependency graph, but we flag known GUIDEcx 2.0 bugs: subtask-child shared dependencies and N/A-marked tasks that break dependency chains. We recompute start dates for blocked tasks based on upstream completion dates during migration.
Tags
Fully supportedTags in GUIDEcx are used for filtering and assigning tasks to owners. We export all tag names and preserve task-to-tag associations. Note that tags on template-level tasks do not always propagate to project-level tasks in GUIDE 2.0—a known bug we flag during scoping.
Customer Roles and Customer Team Contacts
Mapping requiredGUIDEcx distinguishes between internal team members and external customer contacts. Customer Roles must be created in Resource Management before they can be assigned to a project's Customer Team. We export Customer Roles and associated contacts, but role definitions and contact assignments require manual recreation or API-based bulk assignment at the destination.
Checklists
Mapping requiredChecklist items exist on task templates and live tasks. Known issues in the 2026 release notes indicate that checklists on task templates do not reliably show up on project-level tasks, and checklist items can fail to migrate from V1 to V2. We attempt to export checklist data as a structured list field, but recommend post-migration validation.
Attachments
Mapping requiredAttachments can be stored at the project level and at the phase level in GUIDE 2.0. Phases created via API or UI from templates do not carry over attachments—a known GUIDEcx limitation. We export file metadata and URLs where accessible; actual file downloads require separate handling.
Time Records
Mapping requiredGUIDEcx supports time tracking. The GUIDE 2.0 Time Records dataset is documented as missing values for several columns per the 2026 release notes. We export available time record fields but flag that the dataset may have incomplete data and recommend reconciling against live project records post-migration.
Comments
Mapping requiredComments on tasks are supported but are not exported via the standard task export. We can retrieve comment threads via the API and represent them as structured note fields in the destination. Embedded media in comments requires separate handling.
Report Builder datasets
Mapping requiredGUIDEcx's Report Builder exposes several datasets (Projects, Tasks, Custom Field Details, Time Records). Some datasets have documented bugs in the 2026 release notes—completed_date in Tasks and Cash Value in Projects. We cross-reference report exports with direct API exports to fill known dataset gaps.
| Object | Support | Notes |
|---|---|---|
| Projects | Fully supported | Projects are the top-level container in GUIDEcx, holding phases, milestones, tasks, and team assignments. We export all project-level fields including custom fields, status, planned end dates, and customer association. Projects created in GUIDE 1.0 and 2.0 are separate objects and must each be scoped independently for migration. |
| Phases (Templates) | Mapping required | A Phase is a reusable project structure with tasks, assignees, dependencies, and durations. Templates are mapped as Phases. GUIDE 1.0 templates must be cloned to 2.0 via the self-serve tool before we can migrate them as GUIDE 2.0 objects—they do not appear automatically in 2.0. We preserve phase attachments, sort order, and custom field defaults from the template. |
| Milestones | Fully supported | Milestones sit above Task Groups in the hierarchy. We export milestone name, planned dates, status, and status_category. Milestones can have dependencies and are often used as project-level checkpoints that cascade to downstream tasks. |
| Task Groups | Fully supported | Task Groups are a grouping layer below Milestones and above individual Tasks. We export the group name, sort order, assignees, and custom fields. Task Groups carry no separate duration—duration is set on the contained tasks. |
| Tasks | Fully supported | Tasks are the core work unit in GUIDEcx. We export task name, instructions, due date, status, status_category, assignees (internal and external), tags, checklist items, subtasks, and dependencies. We flag completed_date and N/A task handling separately because these affect downstream dependency resolution. |
| Custom Fields | Mapping required | GUIDEcx supports Custom Fields V2 with 8 field types (Text, Date, Email, Number, Dropdown, etc.). Custom fields exist at both project level and task level. We preserve field values during migration but note that field definitions must be recreated at the destination because custom field schemas are not always exported in bulk. |
| Dependencies | Mapping required | Tasks support finish-to-start dependencies by default. We preserve the dependency graph, but we flag known GUIDEcx 2.0 bugs: subtask-child shared dependencies and N/A-marked tasks that break dependency chains. We recompute start dates for blocked tasks based on upstream completion dates during migration. |
| Tags | Fully supported | Tags in GUIDEcx are used for filtering and assigning tasks to owners. We export all tag names and preserve task-to-tag associations. Note that tags on template-level tasks do not always propagate to project-level tasks in GUIDE 2.0—a known bug we flag during scoping. |
| Customer Roles and Customer Team Contacts | Mapping required | GUIDEcx distinguishes between internal team members and external customer contacts. Customer Roles must be created in Resource Management before they can be assigned to a project's Customer Team. We export Customer Roles and associated contacts, but role definitions and contact assignments require manual recreation or API-based bulk assignment at the destination. |
| Checklists | Mapping required | Checklist items exist on task templates and live tasks. Known issues in the 2026 release notes indicate that checklists on task templates do not reliably show up on project-level tasks, and checklist items can fail to migrate from V1 to V2. We attempt to export checklist data as a structured list field, but recommend post-migration validation. |
| Attachments | Mapping required | Attachments can be stored at the project level and at the phase level in GUIDE 2.0. Phases created via API or UI from templates do not carry over attachments—a known GUIDEcx limitation. We export file metadata and URLs where accessible; actual file downloads require separate handling. |
| Time Records | Mapping required | GUIDEcx supports time tracking. The GUIDE 2.0 Time Records dataset is documented as missing values for several columns per the 2026 release notes. We export available time record fields but flag that the dataset may have incomplete data and recommend reconciling against live project records post-migration. |
| Comments | Mapping required | Comments on tasks are supported but are not exported via the standard task export. We can retrieve comment threads via the API and represent them as structured note fields in the destination. Embedded media in comments requires separate handling. |
| Report Builder datasets | Mapping required | GUIDEcx's Report Builder exposes several datasets (Projects, Tasks, Custom Field Details, Time Records). Some datasets have documented bugs in the 2026 release notes—completed_date in Tasks and Cash Value in Projects. We cross-reference report exports with direct API exports to fill known dataset gaps. |
Gotchas
What to watch for in GUIDEcx migrations
Issues we've hit on past GUIDEcx migrations, tagged by severity. FlitStack AI handles every one — surfacing them up front because buyer engineering teams want to know.
GUIDE 1.0 and 2.0 templates do not coexist automatically
Phase attachments and project role assignments drop during API-created phases
Custom field definitions are not included in standard task exports
Checklist items and completed_date are unreliable in exported datasets
Status labels versus status_category cause confusion in reporting
| Severity | Issue |
|---|---|
| High | GUIDE 1.0 and 2.0 templates do not coexist automatically |
| High | Phase attachments and project role assignments drop during API-created phases |
| Medium | Custom field definitions are not included in standard task exports |
| Medium | Checklist items and completed_date are unreliable in exported datasets |
| Low | Status labels versus status_category cause confusion in reporting |
Leaving GUIDEcx?
Where GUIDEcx customers move next
5 destinations GUIDEcx can migrate to.
How a GUIDEcx migration works
Four steps, GUIDEcx-specific
Connect
Bearer Token authentication. Two token types exist: a Legacy Workspace Token (deprecated, V2 APIs only) and User-Based Tokens (newer/Beta) managed by workspace admins. into GUIDEcx. Scopes limited to read-only on the data we move.
Map
We translate GUIDEcx-specific structures (custom fields, objects, value lists) to the destination's model.
Sample
Test with a 50–200 record subset to validate GUIDEcx quirks before production.
Migrate
Full migration with GUIDEcx rate-limit handling. Rollback available throughout.
FAQ
GUIDEcx migration FAQ
Answers to the questions buyers ask most during GUIDEcx migration scoping. Not seeing yours? Book a call.
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