Migrate from Zoho Marketing Plus to HighLevel

Zoho Marketing Plus Contacts migrate to GoHighLevel Contacts via the Marketing Automation API or CSV export. Standard fields (First Name, Last Name, Email, Phone) map 1:1. Custom fields created in Zoho Marketing Automation (up to 150 per account, 75 text fields maximum) require pre-creation in GoHighLevel as Contact custom fields before import. Zoho merge tags and personalisation tokens are stripped at export time and flagged for reconstruction in GoHighLevel. UTF-8 CSV with YYYY-MM-DD date formatting is enforced per GoHighLevel import requirements.

Zoho Campaigns export as structured JSON metadata covering campaign name, status, launch date, audience lists, and channel targets. Campaign performance metrics (open rates, click rates, bounce data) migrate as CSV historical data. GoHighLevel does not have an identical Campaign object; we create Campaigns in GoHighLevel and attach the audience contact list, with performance metrics preserved as a linked record for admin reference. Channel-specific campaign activities (email, social, webinar, event) are mapped to GoHighLevel equivalent features.

Zoho Journeys are multi-step visual automation workflows with triggers, conditions, delays, and channel actions. GoHighLevel Workflows use a different trigger-action model. We do not migrate Journeys as code. We export journey JSON configuration and deliver a written inventory of every active Journey with its trigger type, conditions, delays, action sequence, and a recommended GoHighLevel Workflow equivalent. The customer's admin rebuilds these in GoHighLevel's workflow builder. This approach is consistent across all FlitStack AI migrations for automation logic.

Zoho Events with registrations, session data, speaker info, and attendee records migrate to GoHighLevel Appointments. Event metadata (name, date, location, capacity) maps to GoHighLevel Calendar settings. Registered attendees become GoHighLevel Contacts with an appointment record linked. Ticketing tiers and room capacity settings require manual configuration in GoHighLevel post-migration. Zoho Webinar attendee records are handled separately as contact records with webinar-specific properties.

Zoho Survey objects including question types, answer options, logic branches (skip conditions, piping, branching), and response data are exported as structured data. Survey structure (question sequence, logic) does not have a direct GoHighLevel equivalent in the same object; we deliver a survey rebuild guide mapping each Zoho question type to a GoHighLevel Form field type with conditional logic preserved in documentation. Form responses migrate as Contact records tagged with survey metadata.

Zoho LandingPage HTML and asset bundles are exportable but GoHighLevel's funnel builder uses a different page structure. We preserve page structure and form field definitions as documentation. The customer's admin rebuilds landing pages in GoHighLevel's built-in editor using the exported field map. Brand assets (documents, PDFs, videos) from Zoho Brand Studio migrate as file bundles to GoHighLevel's asset library with folder hierarchy preserved.

Zoho Marketing Plus user accounts with roles (admin, marketer, custom) migrate as metadata documentation. GoHighLevel's team model is tied to Locations and sub-accounts. We preserve role names as a custom property and document the recommended GoHighLevel Location access level for each role. Active versus inactive status is preserved; suspended Zoho users become inactive GoHighLevel users pending admin review.

Scheduled and published social media posts export as post metadata (text, images, schedule, channel targets). Post-level analytics are preserved separately as CSV data. Full social listening and mentions data does not migrate. We deliver post metadata for the customer's admin to recreate scheduling in GoHighLevel's social publishing tool or re-connect social accounts.

Zoho Marketing Plus campaign performance reports and cross-channel analytics export as CSV or XLSX with historical data points preserved. Dashboard visualisations, chart configurations, and scheduled report delivery do not transfer. We deliver the exported data in a structured format that the customer's admin can use to rebuild equivalent dashboards in GoHighLevel's reporting module. Pipeline and attribution reports from GoHighLevel are built fresh post-migration.