CRM migration
Field-level mapping, validation, and rollback between Bp Premier and HighLevel. We move data and schema; workflows are rebuilt natively in HighLevel.
Bp Premier
Source
HighLevel
Destination
Compatibility
9 of 12
objects map 1:1 between Bp Premier and HighLevel.
Complexity
BStandard
Timeline
48–72 hours
Overview
Bp Premier is a clinical practice-management system built for Australasian healthcare providers, storing patient demographics, clinical encounters, prescriptions, pathology results, and appointment schedules. HighLevel is an all-in-one CRM designed for agencies and service businesses, organizing data around contacts, companies, opportunities, and automation workflows. The two platforms share almost no native object equivalency — Bp Premier's clinical records have no direct HighLevel counterpart, and HighLevel's pipeline/stage model has no analogue in Bp Premier's appointment-book structure. We migrate what can migrate: patient demographics to contacts, clinic/practice data to companies, appointments to tasks, and clinical notes as custom fields. What cannot migrate — clinical decision-support rules, drug-interaction workflows, clinical templates, and AHPRA/AUhealth compliance configurations — must be rebuilt or reconfigured in HighLevel's workflow builder. The migration uses Bp Premier's export API to extract patient records in structured format, then maps and transforms each record into HighLevel's REST API or bulk-CSV import format depending on record count and field complexity.
Every standard and custom field arrives verified.
AI proposes the map; you confirm before any record moves.
Parent–child, lookups, and ownership stay linked.
Calls, emails, meetings — with original timestamps.
Documents, uploads, and inline notes move with the record.
Why teams make this switch
Leaving
What's pushing teams away
Choosing
What's pulling them in
Object mapping
Each row shows how a Bp Premier object lands in HighLevel, including any object-level transformations, lookup resolution, or schema-design dependencies.
Typical mapping — final map is confirmed during the sample migration step.
Bp Premier
Patient
HighLevel
Contact
1:1Bp Premier patient demographics (name, date of birth, gender, Medicare/DVA number, address, phone, email) map directly to HighLevel contact fields. Original Medicare/DVA numbers store as custom fields since HighLevel has no native health-insurance identifier field. Create dates and last-modified timestamps preserved as custom datetime fields.
Bp Premier
Practice / Clinic
HighLevel
Company
1:1Bp Premier practice and clinic records (clinic name, address, phone, fax, provider list) map to HighLevel companies. Multi-location practices create multiple company records linked to the primary contact. Practice management details (operating hours, referral preferences) store as custom fields in HighLevel.
Bp Premier
Provider / GP
HighLevel
Contact
many:1Bp Premier provider records (doctor name, AHPRA registration, specialty, provider number) merge into HighLevel contacts with a custom role designation. Providers who are also billable clients get merged into the same contact record; non-client providers store with a 'Staff' tag in HighLevel. AHPRA registration numbers preserved as custom fields.
Bp Premier
Appointment
HighLevel
Task
1:1Bp Premier appointment records (date, time, duration, appointment type, provider, status) map to HighLevel tasks with original timestamps preserved. Appointment type (standard, long, procedure) stores as a task custom field. Status (booked, attended, missed, cancelled) maps to HighLevel task status values with a value-mapping table applied.
Bp Premier
Encounter / Consultation Note
HighLevel
Custom Object: Clinical Encounter
1:1Bp Premier encounter records (date, provider, chief complaint, clinical notes, observations) require a HighLevel custom object named 'Clinical Encounter'. Each encounter links to the patient contact and provider contact via lookup relationships. Clinical note content stores as a long-text field in the custom object.
Bp Premier
Prescription / Medication
HighLevel
Custom Object: Medication Record
1:1Bp Premier prescription records (drug name, dosage, frequency, prescriber, date) map to a HighLevel custom object linked to the patient contact. Drug name and dosage store as custom text fields. Bp Premier's PBS/RPBS coding requires custom field mapping since HighLevel has no pharmaceutical classification field.
Bp Premier
Pathology Result
HighLevel
Custom Object: Pathology Record
1:1Bp Premier pathology results (ordered test, result values, reference range, status, ordering provider) map to a HighLevel custom object. Result values store as custom text or number fields per test type. Critical/abnormal flags stored as custom pick-list values. No HighLevel native equivalent exists for pathology interpretation logic.
Bp Premier
Referral
HighLevel
Note + Custom Field
many:1Bp Premier referral records (referring doctor, specialist, reason, date, status) map to HighLevel contact notes plus a referral-type custom field on the patient contact. Outgoing vs incoming referral distinction stored as a pick-list value. External specialist contact details stored as a secondary contact lookup.
Bp Premier
Recall / Clinical Reminder
HighLevel
Task + Custom Field
many:1Bp Premier recall records (recall type, due date, provider, status) map to HighLevel tasks with a due-date field and a custom 'Recall Type' field. Clinical recall reasons (cervical screen, diabetic review, etc.) stored as pick-list values. Recalls that were completed in Bp Premier marked as completed tasks in HighLevel.
Bp Premier
Invoice / Billing Record
HighLevel
Opportunity
1:1Bp Premier invoice and billing records (amount, item codes, Medicare/DVA fee, patient payment, date) map to HighLevel opportunities. Invoice total maps to opportunity amount. Item-code descriptions stored as opportunity custom fields. Bp Premier's bulk-billing vs private-billing distinction maps to opportunity stage values via value mapping.
Bp Premier
Family / Social History
HighLevel
Custom Fields on Contact
1:1Bp Premier family and social history fields (smoking status, alcohol use, next of kin, emergency contact) map to custom fields on the HighLevel patient contact. These do not have native equivalents in HighLevel's standard contact schema and must be created as custom fields before migration.
Bp Premier
Immunisation Record
HighLevel
Custom Object: Immunisation
1:1Bp Premier immunisation records (vaccine type, date given, batch number, site, adverse reaction flag) map to a HighLevel custom object linked to the patient contact. Vaccine name stored as a custom pick-list. Adverse reaction flag stored as a custom boolean field. National Immunisation Register (NIR) status stored as a custom field.
| Bp Premier | HighLevel | Compatibility | |
|---|---|---|---|
| Patient | Contact1:1 | Fully supported | |
| Practice / Clinic | Company1:1 | Fully supported | |
| Provider / GP | Contactmany:1 | Fully supported | |
| Appointment | Task1:1 | Fully supported | |
| Encounter / Consultation Note | Custom Object: Clinical Encounter1:1 | Fully supported | |
| Prescription / Medication | Custom Object: Medication Record1:1 | Fully supported | |
| Pathology Result | Custom Object: Pathology Record1:1 | Fully supported | |
| Referral | Note + Custom Fieldmany:1 | Fully supported | |
| Recall / Clinical Reminder | Task + Custom Fieldmany:1 | Fully supported | |
| Invoice / Billing Record | Opportunity1:1 | Fully supported | |
| Family / Social History | Custom Fields on Contact1:1 | Fully supported | |
| Immunisation Record | Custom Object: Immunisation1:1 | Fully supported |
Gotchas + challenges
Platform-specific issues from each side, plus the pair-specific challenges that don't show up on either platform's page on its own.
Bp Premier gotchas
MySL prescription date-created has inconsistent behavior
My Health Record uploads are immutable and non-extractable
No REST API — migration relies entirely on export tools
Server-to-server migration requires full reinstall
Legacy version data format differences
HighLevel gotchas
Sub-account architecture creates isolated data silos per client
Usage-based telecom and AI costs are not in the subscription price
Workflows have no native equivalent in most destination CRMs
API rate limits cap bulk migration throughput at 100 requests per 10 seconds per sub-account
White-label configuration and branding assets do not export via API
Pair-specific challenges
Migration approach
Extract Bp Premier data via export API and profile the schema
FlitStack AI connects to your Bp Premier instance using your existing API credentials or database access to extract patient records, appointment histories, clinical encounters, prescriptions, pathology results, immunisation records, referrals, invoices, and provider data. We profile the extracted data to identify custom fields, non-standard values, duplicate records, and orphaned relationships. A data-profiling report is delivered before any transformation or loading begins, so your team can confirm the scope and flag any records that should be excluded.
Define HighLevel custom objects and fields for clinical data
Before data can land in HighLevel, the custom object schema must exist. FlitStack AI delivers a HighLevel custom-object setup plan that specifies: object names (Clinical Encounter, Medication Record, Pathology Record, Immunisation), field names, field types (text, pick-list, date, number, boolean), and contact-lookup relationships for each object. Your HighLevel admin creates these objects using HighLevel's UI or API. FlitStack AI validates the schema matches the plan before proceeding to data loading.
Resolve providers to HighLevel users by email match
Bp Premier providers are matched to HighLevel user accounts by email address. FlitStack AI generates a pre-migration provider match report showing which providers have a corresponding HighLevel user, which do not, and which have duplicate email candidates. Your team creates missing HighLevel user accounts or assigns a fallback user before the migration window. No appointment or task is imported without a confirmed owner or a documented fallback assignment.
Run a sample migration with field-level diff on 100–500 records
A representative slice of records — patients spanning multiple providers, appointments in different statuses, a sample of clinical encounters and prescriptions — migrates first into your live HighLevel environment. FlitStack AI generates a field-level diff comparing source values against destination field values for each migrated record. Your team reviews the diff to verify Medicare number mapping, appointment status value mapping, clinical note preservation, and custom object linkage before the full migration commits.
Execute full migration with delta-pickup and post-migration validation
The full migration runs against HighLevel's API using the validated field mappings from the sample phase. A delta-pickup window of 24–48 hours captures any records created or modified in Bp Premier during the cutover period. After the delta window closes, FlitStack AI runs a post-migration validation report comparing record counts, field-population rates, and custom object linkage against the source data. A one-click rollback snapshot is available if validation reveals critical discrepancies.
Platform deep dives
Bp Premier
Source
Strengths
Weaknesses
HighLevel
Destination
Strengths
Weaknesses
Complexity grading
Standard CRM migration. 1 of 8 objects need a mapping; the rest are 1:1.
Overall complexity
Standard migration
Derived from compatibility, mapping clarity, API constraints, and data volume across Bp Premier and HighLevel.
Object compatibility
1 of 8 objects need a mapping; the rest are 1:1.
Field mapping clarity
Field mapping is derived from defaults — final spec confirmed during the sample migration.
Timeline complexity
8-object category — typical timelines run 2–7 days end-to-end.
API constraints
Bp Premier: Not publicly documented.
Data volume sensitivity
Bp Premier doesn't expose a bulk API — REST + parallelization used for high-volume runs.
Estimator
Rule-based pricing — no per-record fees, no manual quotes. Migrations over 2M records are scoped individually.
Step 1
Pick a category, then your source and destination platforms.
Category
FAQ
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