CRM migration

Migrate from StreetSmart to Twenty CRM

Field-level mapping, validation, and rollback between StreetSmart and Twenty CRM. We move data and schema; workflows are rebuilt natively in Twenty CRM.

StreetSmart logo

StreetSmart

Source

Twenty CRM

Destination

Twenty CRM logo

Compatibility

100%

12 of 12

objects map 1:1 between StreetSmart and Twenty CRM.

Complexity

BStandard

Timeline

48–72 hours

Rollback included Accuracy guarantee Field-level validation

Overview

What this migration involves

Teams migrate from StreetSmart to Twenty CRM to escape vendor lock-in, simplify bloated enterprise configurations, and gain access to an open-source platform with transparent per-seat pricing. The migration carries all records that StreetSmart stores natively — People contacts, Companies, Opportunities with stage history, call and email activity logs, Notes, and any custom objects your plan supports. Twenty CRM's standard object model (People, Companies, Opportunities, Notes, Tasks) accepts this data directly, but lifecycle-stage fields, custom pick-list values, and association labels that exist in StreetSmart must be recreated as Twenty custom fields because Twenty has no native equivalent for lifecycle stage or contact-label constructs. Workflows and automation logic are the clearest limitation: they cannot migrate and must be rebuilt from scratch using Twenty's workflow builder. FlitStack AI sequences the migration so foreign-key dependencies resolve correctly — Companies load first, then People linked by companyId, then Opportunities — and runs a sample migration with field-level diff before committing the full cutover. A 24–48 hour delta-pickup window captures any in-flight changes made in StreetSmart during the final cutover.

Field-level fidelity

Every standard and custom field arrives verified.

Schema-aware mapping

AI proposes the map; you confirm before any record moves.

Relationships preserved

Parent–child, lookups, and ownership stay linked.

Full activity history

Calls, emails, meetings — with original timestamps.

Attachments & notes

Documents, uploads, and inline notes move with the record.

Why teams make this switch

Two sides of the same decision

Leaving

StreetSmart logo

StreetSmart

What's pushing teams away

  • Limited third-party integrations outside of mainstream ERP connectors — teams using niche or custom back-office systems find StreetSmart lacks out-of-the-box connectivity, requiring expensive custom development.
  • Customisation constraints on workflows and forms — businesses with non-standard service processes find the built-in workflow builder inflexible, especially for multi-step approval chains.
  • Reporting and analytics gaps — users note that built-in dashboards do not provide sufficient visibility into technician utilisation, SLA compliance, or revenue attribution, pushing them toward BI tools.
  • Customer support responsiveness — some reviewers flag delayed response times for technical issues, particularly when integrations break after platform updates.

Choosing

Twenty CRM logo

Twenty CRM

What's pulling them in

  • Top open-source CRM on GitHub with 40.6K stars, giving teams full source code access and infrastructure ownership without per-feature licensing surprises.
  • Free self-hosting under AGPL-3.0 means unlimited users and custom objects for the cost of cloud infrastructure alone, typically $20–100/month.
  • Pricing page explicitly mocks competitors for charging add-on fees for API access, webhooks, and workflows — transparency that resonates with RevOps teams burned by Salesforce.
  • Unlimited custom objects and fields with no price impact, letting teams shape the data model to their business rather than forcing business into rigid schemas.
  • Modern TypeScript/React/PostgreSQL stack means developer-led teams can extend, self-host, or integrate without fighting legacy architecture.

Object mapping

How StreetSmart objects map to Twenty CRM

Each row shows how a StreetSmart object lands in Twenty CRM, including any object-level transformations, lookup resolution, or schema-design dependencies.

Typical mapping — final map is confirmed during the sample migration step.

StreetSmart

People / Contact

maps to

Twenty CRM

People

1:1
Fully supported

StreetSmart People records map directly to Twenty CRM's People object. Every standard field (name, email, phone, job title) transfers as a direct column-to-column map. Records without a primary company link in StreetSmart land in Twenty as standalone People with no companyId — your team assigns them afterward.

StreetSmart

Lifecycle Stage

maps to

Twenty CRM

People (custom field: Lifecycle_Stage_raw)

1:1
Fully supported

StreetSmart lifecycle-stage values are stored as People-level custom fields. Twenty CRM has no native lifecycle-stage equivalent, so the field migrates as a custom select field (Lifecycle_Stage_raw) on the People object. Stage-transition timestamps preserve as Lifecycle_Stage_TS_raw custom datetime fields for reporting continuity.

StreetSmart

Company / Account

maps to

Twenty CRM

Companies

1:1
Fully supported

StreetSmart Company records map 1:1 to Twenty CRM's Companies object. Company name, domain, industry, employee count, and annual revenue transfer as direct field maps. Parent-company hierarchies in StreetSmart map to Twenty's companyRelation one-to-many structure — child companies reference the parent via companyId.

StreetSmart

Opportunity / Deal

maps to

Twenty CRM

Opportunities

1:1
Fully supported

StreetSmart deal records transfer to Twenty CRM Opportunities with deal name, amount, close date, and owner preserved directly. Stage names require a value-mapping step because Twenty Opportunity stages are defined per workspace as select pick-list values, not a global constant list.

StreetSmart

Deal Stage

maps to

Twenty CRM

Opportunities.stage (select)

1:1
Fully supported

StreetSmart deal stage values are mapped one-by-one to Twenty CRM's Opportunity stage select values. Each StreetSmart stage name becomes a corresponding Twenty stage label in the workspace stage configuration. Probability values and forecast-category assignments must be reapplied in Twenty after migration.

StreetSmart

Call / Email Activity

maps to

Twenty CRM

Tasks

1:1
Fully supported

StreetSmart call and email engagement logs transfer as Twenty CRM Tasks. The Task.type field is set to 'Call' or 'Email' based on the source activity kind. Original timestamps and owner assignments are preserved so activity history on People and Opportunities reflects the full communication record from StreetSmart.

StreetSmart

Meeting

maps to

Twenty CRM

Tasks

1:1
Fully supported

StreetSmart meeting records map to Twenty CRM Tasks with type set to 'Meeting'. Start and end times transfer to the task's due date window. Meeting titles map to the Task subject field. If StreetSmart stores meeting body content, it transfers as a Notes attachment linked to the task.

StreetSmart

Note / Free-text

maps to

Twenty CRM

Notes

1:1
Fully supported

StreetSmart free-text notes and annotations migrate as Twenty CRM Notes objects. Notes are linked to their parent record (People, Companies, or Opportunities) via Twenty's relation model. Rich-text formatting is preserved in plain text for compatibility with Twenty's Note body field.

StreetSmart

Attachment / File

maps to

Twenty CRM

Files (re-upload required)

1:1
Fully supported

StreetSmart file attachments on records cannot be exported in a format that Twenty's CSV import accepts. We extract and archive the file manifest and, where StreetSmart provides a download URL, back up the files to a cloud storage location. Re-uploading files into Twenty's UI or via the API is a post-migration step your team or our team can complete.

StreetSmart

Custom Object

maps to

Twenty CRM

Custom Object

1:1
Fully supported

StreetSmart custom objects migrate to Twenty CRM custom objects if your Twenty plan supports them (Pro tier: up to 10; Organization tier: unlimited). Custom object associations that use N:N relationships in StreetSmart must be surfaced in the migration plan — Twenty's relation model requires explicit junction objects for many-to-many relationships. Free and Starter plans cannot receive custom object migrations.

StreetSmart

Workflow / Sequence / Automation

maps to

Twenty CRM

None

1:1
Fully supported

StreetSmart workflows, sequences, and automated triggers do not migrate to Twenty CRM. The automation logic must be rebuilt in Twenty's workflow builder from scratch. FlitStack AI can export your StreetSmart workflow definitions as a written reference document to give your Twenty admin a rebuild starting point, but the logic itself requires manual re-implementation.

StreetSmart

Owner / User

maps to

Twenty CRM

WorkspaceMember

1:1
Fully supported

StreetSmart owner IDs are resolved by email match against Twenty CRM Workspace Members. If a StreetSmart owner email matches a Twenty Workspace Member, records are assigned to that user. Unmatched owners are flagged before migration so your team can either invite them to Twenty first or assign their records to a fallback user.

Gotchas + challenges

What specifically takes care here

Platform-specific issues from each side, plus the pair-specific challenges that don't show up on either platform's page on its own.

StreetSmart logo

StreetSmart gotchas

High

StreetSmart API requires explicit key provisioning

Medium

Work Order status enumeration may differ between StreetSmart editions

Medium

Attachment metadata stored outside the primary Work Order record

Low

Custom fields schema is not discoverable via public documentation

Twenty CRM logo

Twenty CRM gotchas

High

Import order is enforced and critical

High

Export limited to 20,000 records and visible columns only

Medium

Soft-deleted records count toward uniqueness and trigger restores

Medium

API rate limits cap at 200 req/min on Organization tier

Low

No native email sequences — follow-up cadences require external tools

Pair-specific challenges

  • Workflows and sequences do not migrate — they must be rebuilt manually

    StreetSmart workflows, automated sequences, and trigger-action rules are platform-specific constructs with no equivalent in Twenty CRM's data model. FlitStack AI migrates data only. Your StreetSmart automation logic — lead routing rules, follow-up timers, stage-change triggers, and email sequence states — cannot export as functional Twenty workflow definitions. You will need to rebuild this logic from scratch in Twenty's workflow builder, which supports basic trigger-action patterns but lacks the full sequencing capability that StreetSmart sequences provide. FlitStack can deliver a written export of your StreetSmart workflow definitions as a reference document for your rebuild effort.

  • File attachments require a manual re-upload step after migration

    Twenty CRM's CSV import mechanism handles structured records (People, Companies, Opportunities, Notes, Tasks) but does not accept binary file attachments in the same load. If StreetSmart stores files attached to records — documents, PDFs, images, or other blobs — those files are not included in the migration data package. We preserve the file manifest and download URLs from StreetSmart, back them up to cloud storage, and flag every record that had an attachment so your team knows which records need a manual file re-upload via Twenty's UI or API after the migration completes.

  • Custom objects migrate only on paid Twenty CRM tiers

    Twenty CRM's Free and Starter tiers do not support custom objects. If your StreetSmart account uses custom objects — any non-standard entity beyond People, Companies, and Opportunities — you must be on the Pro tier (up to 10 custom objects) or Organization tier (unlimited) before those records can load. Migration of custom objects into a Free or Starter workspace will fail. FlitStack audits your StreetSmart export for custom objects before migration begins and flags the required Twenty tier so there are no surprises at cutover.

  • Lifecycle stage requires a custom field in Twenty with value-by-value mapping

    StreetSmart lifecycle stage is a custom field on People records that tracks progression through subscriber, lead, MQL, SQL, Customer, and Evangelist stages. Twenty CRM has no native equivalent — the object model provides People, Companies, and Opportunities without a built-in lifecycle stage property. FlitStack migrates your lifecycle stage values as a custom select field (Lifecycle_Stage__c) on the People object, and stage-transition timestamps as a companion datetime field. However, because Twenty's workflow builder references standard fields for automation triggers, any automation that depends on lifecycle stage will need to reference this custom field explicitly after rebuild.

  • Import order constraint requires Companies to load before People and Opportunities

    Twenty CRM's CSV import enforces referential integrity: People records with a companyId foreign key require the referenced Company record to exist first, and Opportunities with a companyId require their parent Company to be present. This means the migration must run in strict sequence — Companies batch first, then People, then Opportunities, then custom objects last. FlitStack sequences the migration this way automatically, but if your StreetSmart export produces circular or broken foreign-key references (a People pointing to a Company that doesn't exist, or vice versa), those records are flagged and held in a correction queue rather than causing a cascade failure. Data cleanup before migration run significantly reduces the correction queue size.

Migration approach

Six steps for a successful StreetSmart to Twenty CRM data migration

  1. Audit StreetSmart data and identify custom objects

    FlitStack AI connects to StreetSmart via scoped read access and exports a full data manifest covering all People, Companies, Opportunities, custom objects, activities, and Notes. We identify custom fields, pick-list value sets, lifecycle-stage configurations, and association-label patterns. This audit produces a Migration Scope Document that lists every object, field, and value set that will map into Twenty — and flags anything that requires a paid Twenty tier or manual rebuild.

  2. Create Twenty custom fields and configure object schema

    Before records load, FlitStack creates all required custom fields in Twenty CRM based on the audit findings. This includes lifecycle-stage select fields, source-system ID fields, pipeline-name fields, and any other non-standard fields that StreetSmart uses. If your Twenty plan does not support the required custom objects or field count, we flag this before the migration runs so your team can upgrade or adjust scope.

  3. Resolve owners by email match and sequence Companies → People → Opportunities

    StreetSmart owner IDs are resolved by email match against Twenty CRM Workspace Members. Unmatched owners are flagged before the migration run so your team can invite them to Twenty first or assign their records to a fallback user. Records load in dependency order: Companies first (to satisfy foreign-key constraints), then People linked by companyId, then Opportunities linked to People and Companies. This sequencing prevents Twenty's import engine from rejecting records with broken foreign-key references.

  4. Migrate activities (calls, emails, meetings, Notes) with original timestamps and owners

    Call logs, email activities, meeting records, and Notes transfer as Twenty CRM Tasks and Notes objects. Original activity timestamps and owner assignments are preserved on every record. Activity associations link back to the migrated People, Companies, and Opportunities using the source IDs stored in the Source_System_ID__c field. File attachments are excluded from the automated load — we document the attachment manifest and flag every record that had a file for manual re-upload.

  5. Run sample migration with field-level diff before full cutover

    A representative slice of records — typically 100–500 covering the main object types and edge cases like records without companies or with multiple association labels — migrates first. We generate a field-level diff between the StreetSmart source values and the Twenty destination values so you can verify lifecycle-stage mapping, opportunity stage mapping, owner resolution, and note body preservation before the full migration commits. You approve the diff before we proceed.

  6. Execute full migration with delta-pickup window and rollback available

    The full migration runs against Twenty CRM. A delta-pickup window (typically 24–48 hours) captures any records created or modified in StreetSmart during the cutover window so Twenty reflects StreetSmart's final state at go-live. FlitStack AI maintains an audit log of every record operation. If reconciliation reveals unexpected gaps, one-click rollback reverts the Twenty workspace to its pre-migration state. Workflows, sequences, and automations must be rebuilt manually — we provide a written export of your StreetSmart workflow definitions as a reference document for your Twenty admin.

Platform deep dives

Context on both ends of the pair

StreetSmart logo

StreetSmart

Source

Strengths

  • Real-time field data sync pushes job status, location, and signatures to the back office without manual re-entry.
  • Mobile app consolidates dispatch, status updates, photo capture, and signatures into one technician interface.
  • Dispatcher scheduling and route optimisation based on technician skill, location, and availability.
  • Pre-built integrations with mainstream ERP and accounting tools for invoicing and payroll handoff.
  • Approachable feature set for small-to-mid field-service shops that find enterprise FSM platforms too heavy.

Weaknesses

  • Integration ecosystem is narrow beyond mainstream ERP connectors; niche back-office tools need custom development.
  • Built-in workflow and form builder is inflexible for multi-step approval chains and non-standard service processes.
  • Reporting and analytics dashboards lack the depth needed for technician utilisation, SLA, and revenue attribution.
  • Customer-support response time is cited as inconsistent, particularly when integrations break after platform updates.
  • Limited public review and community footprint vs Jobber, Housecall Pro, or ServiceTitan, complicating buyer due diligence.
Twenty CRM logo

Twenty CRM

Destination

Strengths

  • AGPL-3.0 open-source license with full source code on GitHub — no vendor lock-in, no sunset risk.
  • Unlimited users and unlimited custom objects on self-hosted, with no feature gating based on headcount.
  • REST and GraphQL APIs available on all paid tiers, not locked behind an enterprise add-on fee.
  • MCP server and webhooks shipped as standard features, not premium upgrades.
  • Modern PostgreSQL-backed data model that developer teams can query, extend, and self-host.

Weaknesses

  • Recent v1.0 release means limited production hardening compared to CRMs with multi-year operational track records.
  • No native email sequencing or sales engagement tools — follow-up cadences require a separate platform.
  • No native two-way email sync or inbox integration, requiring third-party connectors for full activity logging.
  • Self-hosting 'free' pricing hides real infrastructure and DevOps costs that stack up over time.
  • Workflow automation is functional but lacks the complexity needed for sophisticated multi-step sales motions.

Complexity grading

How hard is this migration?

Standard CRM migration. 2 of 8 objects need a mapping; the rest are 1:1.

B

Overall complexity

Standard migration

Derived from compatibility, mapping clarity, API constraints, and data volume across StreetSmart and Twenty CRM.

  • Object compatibility

    B

    2 of 8 objects need a mapping; the rest are 1:1.

  • Field mapping clarity

    C

    Field mapping is derived from defaults — final spec confirmed during the sample migration.

  • Timeline complexity

    B

    8-object category — typical timelines run 2–7 days end-to-end.

  • API constraints

    B

    StreetSmart: Rate-limit thresholds are not publicly documented on the developer portal.

  • Data volume sensitivity

    B

    StreetSmart doesn't expose a bulk API — REST + parallelization used for high-volume runs.

Estimator

Estimate your StreetSmart to Twenty CRM migration cost

Rule-based pricing — no per-record fees, no manual quotes. Migrations over 2M records are scoped individually.

Step 1

What are you migrating?

Pick a category, then your source and destination platforms.

Category

FAQ

Frequently asked questions about StreetSmart to Twenty CRM data migrations

Answers to the questions buyers ask most during StreetSmart to Twenty CRM migration scoping. Not seeing yours? Book a call.

Can't find your answer?

Walk through your StreetSmart to Twenty CRM migration with a real engineer — 30 minutes, free, written quote within 24 hours.

Book a free 30 minute consultation

Most StreetSmart-to-Twenty CRM migrations complete within 48–72 hours of clock time for under 50,000 records. Larger setups with 200,000+ records, multiple custom objects, or extensive custom-field pick-list sets extend to 5–10 days. The longest planning step is configuring Twenty's custom fields and stage definitions to match StreetSmart's schema before the first record loads. FlitStack AI sequences Companies → People → Opportunities to satisfy Twenty's import-order constraints, which adds minimal time but prevents foreign-key rejection during the load.

Adjacent paths

Related migrations to explore

Ready when you are

Move from StreetSmart.
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