CRM

Migrate your StreetSmart data

Field service management CRM for mobile workforces — connects jobs, technicians, and real-time data to back-office and cloud services.

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In its favor

Why people choose StreetSmart

The signal that keeps StreetSmart on the shortlist. Sourced from G2, Capterra, and customer scoping calls.

Real-time field data connectivity — StreetSmart natively pushes job status, technician location updates, and customer signatures directly to back-office and cloud services without manual re-entry.

Integrated mobile app for technicians — field crews receive dispatch assignments, update job status, capture photos, and collect signatures from a single mobile interface, reducing phone-and-paper overhead.

Scheduling and route optimisation — the platform allows dispatchers to assign jobs based on technician skill, location, and availability, which smaller tools do not offer.

Low barrier to entry for small field teams — StreetSmart is positioned for SMB field-service shops that need structured job management without the complexity of enterprise FSM platforms.

Back-office and accounting integrations — StreetSmart connects to common ERP and accounting tools, allowing field data to flow into invoicing and payroll without custom middleware.

Limited third-party integrations outside of mainstream ERP connectors — teams using niche or custom back-office systems find StreetSmart lacks out-of-the-box connectivity, requiring expensive custom development.

Customisation constraints on workflows and forms — businesses with non-standard service processes find the built-in workflow builder inflexible, especially for multi-step approval chains.

Reporting and analytics gaps — users note that built-in dashboards do not provide sufficient visibility into technician utilisation, SLA compliance, or revenue attribution, pushing them toward BI tools.

Customer support responsiveness — some reviewers flag delayed response times for technical issues, particularly when integrations break after platform updates.

Reasons to switch

Why people leave StreetSmart

The recurring reasons buyers give for replacing StreetSmart. Presented as facts, not knocks.

Platform scorecard

Strengths, weaknesses, and where StreetSmart fits

Grades across six dimensions, plus a SWOT-style view of where the platform shines and where it falls short.

SWOT — strengths, weaknesses, and use-case fit

Strengths

Real-time field data sync pushes job status, location, and signatures to the back office without manual re-entry.Mobile app consolidates dispatch, status updates, photo capture, and signatures into one technician interface.Dispatcher scheduling and route optimisation based on technician skill, location, and availability.Pre-built integrations with mainstream ERP and accounting tools for invoicing and payroll handoff.Approachable feature set for small-to-mid field-service shops that find enterprise FSM platforms too heavy.

Weaknesses

Integration ecosystem is narrow beyond mainstream ERP connectors; niche back-office tools need custom development.Built-in workflow and form builder is inflexible for multi-step approval chains and non-standard service processes.Reporting and analytics dashboards lack the depth needed for technician utilisation, SLA, and revenue attribution.Customer-support response time is cited as inconsistent, particularly when integrations break after platform updates.Limited public review and community footprint vs Jobber, Housecall Pro, or ServiceTitan, complicating buyer due diligence.

Where it works

Small to mid-sized field-service companies with 5–50 technicians operating in a single region, where dispatchers need structured job management without enterprise complexity.Organizations with mainstream ERP or accounting systems such as QuickBooks or Sage, where native StreetSmart connectors support invoice and payroll data flows without middleware.Mobile workforces performing repeat service visits on customer assets, where Work Order history, skill routing, and real-time status updates are core operational needs.Field teams operating in sectors with straightforward regulatory requirements, where standard job documentation and customer signatures meet compliance expectations.Companies with a centralized dispatcher model, where a single team assigns and monitors jobs across a geographically distributed technician base.

Where it struggles

Companies using niche or custom ERP, accounting, or field hardware systems that lack out-of-the-box connectors, requiring expensive custom development to integrate.Businesses with multi-step service processes or approval chains that require flexible workflow builders, as StreetSmart's workflow customisation is limited and inflexible.Organizations that need detailed technician utilisation reporting, SLA compliance metrics, or revenue attribution, since built-in dashboards provide insufficient analytical depth.Large enterprises requiring high-volume data throughput, complex permission hierarchies, or role-based access controls across dozens of locations.Teams that rely on responsive vendor support for integration reliability, given that support response delays have been flagged when integrations break after platform updates.

Pricing tiers

StreetSmart pricing overview

StreetSmart publishes pricing on request rather than on a public pricing page. Plans are tiered into Essential, Professional, and Enterprise, with costs varying by technician-seat count and included integrations. A free trial is not advertised publicly, so evaluation typically requires scheduling a sales demo.

Essential

Tier 1 of 3

Not publicly published

What's included

Work Order and Job managementTechnician mobile app accessBasic scheduling and dispatchEmail and notification templatesStandard integrations

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Pricing is informational. FlitStack AI does not bill on StreetSmart's schedule — see our quote-based pricing →

What gets migrated

StreetSmart object support

Object-by-object support for StreetSmart migrations. Per-pair details surface during scoping.

Work Orders

Fully supported

Work Orders are the primary entity in StreetSmart FSM — they carry status, scheduling dates, priority, and technician assignment. We map Work Order fields directly and preserve status transitions and assignment histories during migration.

Jobs

Fully supported

Jobs are the operational core of the StreetSmart data model, linking directly to Work Orders and Technicians. We map Job records including labour, parts, and line-item billing where present.

Technicians

Mapping required

Technician records carry skills, certifications, service areas, and availability windows. We preserve technician assignment on Work Orders and remap skill tags to equivalent destination fields.

Customers

Fully supported

Customer accounts and contact details migrate cleanly. We normalise address formats and flag any duplicate customer names that may exist across sub-accounts.

Assets

Mapping required

Asset records attach to Customer accounts and track equipment make, model, serial number, and maintenance history. Asset-to-customer linkage is preserved via foreign-key remapping at migration time.

Service Contracts

Mapping required

Contract terms including coverage scope, SLA windows, and billing frequency require field-level mapping. We preserve contract start/end dates and flag any contract lines that reference non-migrated assets.

Custom Fields

Mapping required

StreetSmart supports user-defined custom fields on Work Orders and Jobs. We extract the full custom-field schema before migration and generate destination-side equivalents or map to partner fields.

Attachments

Mapping required

Photos, signatures, and documents attached to Work Orders and Jobs are extracted via the API and re-associated on the destination. File naming conventions are normalised to avoid clashes.

Pipelines / Statuses

Mapping required

StreetSmart uses a fixed set of Work Order statuses (e.g. Scheduled, In Progress, Completed, Cancelled). We validate that destination pipeline stages are pre-configured to match the source set before cutover.

Invoices

Mapping required

Invoice records reference Job line items and may carry partial payment states. We migrate invoice headers and line items and flag any invoices in open or partially-paid states that require special handling.

Users

Mapping required

StreetSmart user accounts include role-based permissions and territory assignments. We map users to destination accounts and flag any permissions that do not have a direct equivalent in the target platform.

Gotchas

What to watch for in StreetSmart migrations

Issues we've hit on past StreetSmart migrations, tagged by severity. FlitStack AI handles every one — surfacing them up front because buyer engineering teams want to know.

High

StreetSmart API requires explicit key provisioning

Medium

Work Order status enumeration may differ between StreetSmart editions

Medium

Attachment metadata stored outside the primary Work Order record

Low

Custom fields schema is not discoverable via public documentation

How a StreetSmart migration works

Four steps, StreetSmart-specific

Connect

API key + login credentials (provisioned on request) into StreetSmart. Scopes limited to read-only on the data we move.

Map

We translate StreetSmart-specific structures (custom fields, objects, value lists) to the destination's model.

Sample

Test with a 50–200 record subset to validate StreetSmart quirks before production.

Migrate

Full migration with StreetSmart rate-limit handling. Rollback available throughout.

FAQ

StreetSmart migration FAQ

Answers to the questions buyers ask most during StreetSmart migration scoping. Not seeing yours? Book a call.

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Walk through your StreetSmart migration with a real engineer — 30 minutes, free, written quote within 24 hours.

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Most StreetSmart migrations under 1M records finish in 48–72 hours end-to-end. Larger orgs with custom objects or buyer-side security review typically take 5–7 days.

Ready when you are

Migrate StreetSmart.
Without the rebuild.

Free scoping call with a migration engineer. Tell us about your StreetSmart setup and destination — written quote back within a business day.

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