CRM migration
Field-level mapping, validation, and rollback between Rubi CRM and monday CRM. We move data and schema; workflows are rebuilt natively in monday CRM.
Rubi CRM
Source
monday CRM
Destination
Compatibility
5 of 8
objects map 1:1 between Rubi CRM and monday CRM.
Complexity
BStandard
Timeline
2-4 weeks
Overview
Moving from Rubi CRM to Monday.com CRM is a structural migration for organisations that have outgrown Rubi CRM's record-based data model or are seeking a platform with broader ecosystem support and a more visible product roadmap. Rubi CRM stores Members and Memberships as distinct record types tied to membership tier and renewal date; Monday.com does not have a native membership object, so we map these to a dedicated Members board and a Memberships board with item-level status, tier name, and renewal date columns, linked by Member name as the lookup key. Events and Training bookings move as Items in an Events board, with the booking status and seat count mapped to Monday.com columns. Rubi CRM's Sales Pipeline Kanban stages are user-defined custom fields stored against deal records, not a native pipeline object, so we extract stage values during scoping and deliver a written board-design specification for the customer to build in Monday.com. Activities logged via the Rubi CRM Outlook plugin (inbound email interactions with subject and body text) migrate as Items in an Activities board, but thread-level threading and outbound sequence data do not transfer because Rubi CRM does not support outbound automation. Workflows, automations, and saved Reports do not migrate; we deliver a written inventory of these for the customer's admin to rebuild as Monday.com Automations.
Every standard and custom field arrives verified.
AI proposes the map; you confirm before any record moves.
Parent–child, lookups, and ownership stay linked.
Calls, emails, meetings — with original timestamps.
Documents, uploads, and inline notes move with the record.
Why teams make this switch
Leaving
What's pushing teams away
Choosing
What's pulling them in
Object mapping
Each row shows how a Rubi CRM object lands in monday CRM, including any object-level transformations, lookup resolution, or schema-design dependencies.
Typical mapping — final map is confirmed during the sample migration step.
Rubi CRM
Contact
monday CRM
Person (People board)
1:1Rubi CRM Contact records map to Items in the Monday.com People board. Standard fields (name, email, phone, address) migrate as Monday.com text, email, phone, and location column types. We preserve any Rubi CRM custom contact properties as custom columns in the destination board. Contact-Company relationships are resolved by name lookup: where a Rubi CRM Contact has a linked Company record, we link the Monday.com Item to the corresponding Company board Item via the Connect Boards column.
Rubi CRM
Company
monday CRM
Company (Companies board)
1:1Rubi CRM Company records map to Items in the Monday.com Companies board. Company name becomes the Item name; address, domain, and industry fields map to Monday.com text and location columns. Companies are migrated before Contacts so that the Connect Boards relationship is satisfied at Contact insert time. Where no Rubi CRM Company is linked to a Contact, we create a standalone Company Item and link it.
Rubi CRM
Member
monday CRM
Member (Members board)
1:1Rubi CRM Member records are a distinct type tied to the membership module and carry a Member ID and membership status. We map Member ID to a Monday.com text column and membership status to a Status column. Rubi CRM membership tier names (Gold, Silver, Bronze, Standard, or custom tiers) require field-value mapping during scoping because they are not enumerated picklists in Rubi CRM; we extract the distinct values from the export and create matching Monday.com Status options before migration.
Rubi CRM
Membership
monday CRM
Membership Item (Memberships board)
1:manyRubi CRM Membership records track individual subscriptions against Member profiles with start dates, end dates, and tier names. We map these as Items in a dedicated Memberships board, with a Connect Boards column linking each Membership Item to the corresponding Member Item in the Members board. Start date and end date migrate as Monday.com Date columns; tier name migrates as a Status or text column. Rubi CRM does not export full subscription history in a single pass, so we flag any multi-year or lapsed-reinstatement records that require a separate export run during the scoping call.
Rubi CRM
Event
monday CRM
Event Item (Events board)
1:1Rubi CRM Events are objects with bookings tied to Contacts or Members. We map event name and event date to Monday.com Item name and Date column, and booking status (Registered, Attended, Cancelled, Waitlisted) to a Status column. Seat-level attendance data requires a separate export run from the Events module because it is stored as a sub-record. We link each Event Item to the originating Contact or Member Item via the Connect Boards column using name-matching where no foreign key is present in the Rubi CRM export.
Rubi CRM
Task
monday CRM
Item (Tasks board)
1:1Rubi CRM Tasks map to Items in a Tasks board with owner, due date, and status preserved. Owner assignment resolves via email lookup against the Monday.com workspace User list. Due date maps to a Monday.com Date column; status (Not Started, In Progress, Complete) maps to a Status column. Tasks with a linked Rubi CRM Contact or Member carry a Connect Boards link to the corresponding Item in the People or Members board.
Rubi CRM
Sales Pipeline
monday CRM
CRM board (Sales Pipeline view)
lossyRubi CRM uses a Kanban-style pipeline view with user-defined stage names stored as custom fields against deal records, not a native pipeline object. We extract the distinct stage values during the scoping call, create the equivalent Monday.com CRM Sales board with matching stage groups in the pipeline view, and deliver a written board-design specification mapping each Rubi CRM stage name to a Monday.com Status group. The deal records themselves are migrated as Items with value, close date, and contact link columns, assigned to the appropriate stage group.
Rubi CRM
Custom Fields
monday CRM
Custom Columns
lossyRubi CRM allows custom fields per record type but does not expose a schema endpoint. We discover custom field names during the export scoping phase by extracting field labels from the export header row. We then create matching custom columns in Monday.com (text, number, date, status, or dropdown) before migration. Custom field types are inferred from the data values; any ambiguous type (e.g., free-text that might be a picklist) is flagged for the customer to confirm during scoping.
| Rubi CRM | monday CRM | Compatibility | |
|---|---|---|---|
| Contact | Person (People board)1:1 | Fully supported | |
| Company | Company (Companies board)1:1 | Fully supported | |
| Member | Member (Members board)1:1 | Fully supported | |
| Membership | Membership Item (Memberships board)1:many | Fully supported | |
| Event | Event Item (Events board)1:1 | Fully supported | |
| Task | Item (Tasks board)1:1 | Fully supported | |
| Sales Pipeline | CRM board (Sales Pipeline view)lossy | Fully supported | |
| Custom Fields | Custom Columnslossy | Mapping required |
Gotchas + challenges
Platform-specific issues from each side, plus the pair-specific challenges that don't show up on either platform's page on its own.
Rubi CRM gotchas
Pipeline stages are stored as user-defined custom field values, not a native pipeline object
Outlook plugin does not preserve email thread continuity
Memberships and Events require separate export passes
Acquisition by Sapling Multi Ventures introduces roadmap uncertainty
monday CRM gotchas
Subitems are not included in bulk exports
Daily API call limits vary sharply by plan
Legacy automations (Sentence Builder) are being deprecated
Excel and account exports only include table views
Enterprise admins can disable non-admin exports
Pair-specific challenges
Migration approach
Scoping call and export preparation
We run a scoping call with the customer's Rubi CRM admin to identify record counts (Contacts, Companies, Members, Memberships, Events, Tasks, Pipeline records), confirm which custom fields exist per record type, and extract the Rubi CRM export via the Report Builder or direct database access if the instance is hosted. We also extract stage names from the Sales Pipeline module during this call. Rubi CRM's undocumented API requires us to work from export output, so we request the most complete export run the admin can produce, including all custom field columns. This step typically takes one to two weeks because of the API documentation gap.
Destination board design and column mapping
We design the Monday.com workspace structure based on the export scope. This includes creating Boards (People, Companies, Members, Memberships, Events, Tasks, Sales), adding the required columns (Name, Email, Phone, Date, Status, Connect Boards links), and mapping Rubi CRM custom field names to Monday.com column types. For the Sales board, we map the extracted Kanban stage names to Monday.com Status groups. We create the Connect Boards relationships between Boards before data import so that linking columns are available at insert time. The board design is shared with the customer's admin for review and sign-off before migration begins.
Data deduplication and value normalisation
We run a deduplication pass on the exported CSV data before any import. Duplicate Contacts are identified by email address match; duplicate Companies by domain and name similarity; duplicate Members by Member ID. We also normalise date formats, phone number formats, and address fields to Monday.com-compatible text values. Any Rubi CRM picklist or status values that appear as free-text in the export (e.g., membership tier names) are extracted, deduplicated, and used to create matching Monday.com Status column options. This step produces a cleaned, normalised CSV per Board ready for import.
Monday.com import in dependency order
We import data into Monday.com in record-dependency order: Companies first (to satisfy the Company-Contact link), then Members, then People (Contacts), then Memberships (with Connect Boards links resolved to Member Items by name lookup), then Events (with links to the originating Contact or Member Item), then Tasks, then Sales pipeline items mapped to the Sales board with stage assignments. Each Board import emits a row-count reconciliation report showing records inserted, duplicates skipped, and orphaned records (e.g., Contacts with no matching Company link) flagged for the customer to resolve.
Cutover, validation, and automation inventory delivery
We freeze writes in Rubi CRM during cutover and run a final delta migration of any records created or modified during the migration window. We validate the Monday.com workspace by spot-checking 25-50 records across Boards against the source data, confirming Connect Boards links resolve correctly, and verifying date and status columns match. We deliver the Automation Inventory document listing every Rubi CRM workflow or automation discovered in the scoping phase with a recommended Monday.com Automation equivalent. We do not rebuild automations as code inside the migration scope. We support a one-week post-cutover reconciliation window to resolve any issues raised by the customer's team.
Platform deep dives
Rubi CRM
Source
Strengths
Weaknesses
monday CRM
Destination
Strengths
Weaknesses
Complexity grading
Standard CRM migration. 2 of 8 objects need a mapping; the rest are 1:1.
Overall complexity
Standard migration
Derived from compatibility, mapping clarity, API constraints, and data volume across Rubi CRM and monday CRM.
Object compatibility
2 of 8 objects need a mapping; the rest are 1:1.
Field mapping clarity
Field mapping is derived from defaults — final spec confirmed during the sample migration.
Timeline complexity
8-object category — typical timelines run 2–7 days end-to-end.
API constraints
Rubi CRM: Not publicly documented.
Data volume sensitivity
Rubi CRM doesn't expose a bulk API — REST + parallelization used for high-volume runs.
Estimator
Rule-based pricing — no per-record fees, no manual quotes. Migrations over 2M records are scoped individually.
Step 1
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