CRM

Migrate your SortScape data

iOS-first field service CRM purpose-built for garden and lawn care businesses, with Xero invoicing built in.

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In its favor

Why people choose SortScape

The signal that keeps SortScape on the shortlist. Sourced from G2, Capterra, and customer scoping calls.

Purpose-built for gardening businesses — customers describe it as the only tool that actually matches how lawn and garden crews operate day-to-day.

Stable pricing with no surprise increases — reviewers explicitly contrast SortScape with competitors who raised prices repeatedly before switching.

Xero integration streamlines invoicing — multiple reviewers cite the ability to link schedules directly to Xero as saving significant administrative time.

Australian-based support team with fast response — local support is highlighted as a differentiator for Australian garden maintenance businesses choosing SortScape.

Low barrier to entry for small operators — a solo landscaper managing 100 clients describes the tool as replacing their entire paper-based system.

iOS mobile app requires frequent restarts — at least one reviewer notes the iPhone app becomes sluggish and needs regular reloading to stay functional.

Mapping features missing from the mobile app — route visualization and map interactions are available on desktop only, forcing field staff to switch devices.

Export functionality locked to desktop — only administrators on desktop screens can export data, which creates friction for teams working primarily from mobile devices.

Limited platform ecosystem — SortScape integrates primarily with Xero, leaving businesses that use other accounting platforms with manual workarounds.

Reasons to switch

Why people leave SortScape

The recurring reasons buyers give for replacing SortScape. Presented as facts, not knocks.

Platform scorecard

Strengths, weaknesses, and where SortScape fits

Grades across six dimensions, plus a SWOT-style view of where the platform shines and where it falls short.

SWOT — strengths, weaknesses, and use-case fit

Strengths

iOS-native app tailored for field service workers managing garden and lawn care jobs.Direct Xero integration for real-time invoicing directly from the job schedule.Route optimization feature reorders job runs to minimize travel time between sites.CSV export available for both customer data and scheduled visits from the admin panel.Australian-based customer support with fast response times cited in reviews.

Weaknesses

Mobile app (iOS) has stability issues requiring regular restarts according to user feedback.Mapping and route visualization features are desktop-only, not available in the mobile app.Data export restricted to administrators on desktop screens only.No public API documented; integrations are limited to Xero and whatever the platform explicitly supports.Limited scale for larger field service operations — most positive reviews describe solo or very small team usage.

Where it works

Solo operators and very small garden maintenance businesses (1–5 workers) in Australia who use Xero for accounting and need to digitize paper-based scheduling workflows.Small lawn care businesses managing up to roughly 100 residential clients where field staff work primarily from iPhones and complete routine recurring visits.Garden maintenance crews where route optimization is needed as a basic scheduling aid rather than as a complex multi-vehicle logistics system.Australian-based operators who value local customer support and transparent pricing without the administrative overhead of enterprise software.

Where it struggles

Businesses requiring real-time mapping and route visualization on mobile devices during site visits, since these features are desktop-only.Teams where non-administrative staff need to export data independently, as export functionality is restricted to desktop administrators only.Companies using accounting platforms other than Xero, since integrations are limited to Xero with no public API for alternative connections.Larger field service operations with multiple concurrent users, complex multi-crew scheduling, or non-garden service offerings that require broader CRM functionality.

Pricing tiers

SortScape pricing overview

SortScape offers three tiers: a per-user plan at $11/month per user, and two flat-rate plans at $45 and $79/month, designed to scale with team size. The flat-rate tiers are more cost-effective for teams with multiple users.

Plan 1

Tier 1 of 3

$11/user/month

What's included

Per-user pricing modelCore scheduling and client managementXero integration for invoicingMobile app access on iOS

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Pricing is informational. FlitStack AI does not bill on SortScape's schedule — see our quote-based pricing →

What gets migrated

SortScape object support

Object-by-object support for SortScape migrations. Per-pair details surface during scoping.

Customers

Fully supported

Customers export cleanly as a CSV from the admin desktop panel. Name, contact details, address, and notes fields map 1:1 to standard CRM contact schemas. We preserve all custom fields stored as text columns in the export.

Jobs

Fully supported

Job records export as part of the visit CSV. Each job includes its assigned customer, description, status, and pricing. We split these into separate Job and Visit objects on the destination side where the target schema distinguishes them.

Visits

Fully supported

Visits export from the Schedule page as a CSV file containing visit date, time, customer, job details, and status. This is the primary unit of work in SortScape and migrates cleanly. Export is desktop-only; administrators only.

Route Optimizations

Not in this platform

Route optimization settings are computed locally within the SortScape app and are not stored as persistent data. The optimization result — the reordered visit sequence — is transient. We do not migrate this object; we recommend re-running route optimization on the destination platform post-migration.

Schedules

Mapping required

Schedules are structured as ordered lists of visits per day or per crew. We extract visit date and sequence from the CSV and reconstruct the schedule as date-grouped task lists in the destination, preserving visit order where the target allows sequential task ordering.

User Assignments

Mapping required

SortScape crews and user names appear in the visit CSV but there is no separate user directory export. We extract crew assignments from visit records and map them to users in the destination, creating new user accounts if needed.

Xero Invoices

Mapping required

SortScape links directly to Xero for invoicing. Invoice IDs and amounts exist in SortScape records but reference Xero's own objects. We preserve the invoice amount, date, and customer association, but the live Xero linkage does not transfer. Customers must re-connect Xero on the destination platform.

Custom Fields

Mapping required

SortScape supports custom fields on customer and job records. These appear as additional columns in the CSV export if configured by the admin. We map each custom column to a corresponding custom field on the destination object, renaming where naming conventions differ.

Gotchas

What to watch for in SortScape migrations

Issues we've hit on past SortScape migrations, tagged by severity. FlitStack AI handles every one — surfacing them up front because buyer engineering teams want to know.

High

Export is desktop-only and admin-restricted

Medium

Route optimization settings do not persist as data

Medium

Xero invoice links break on migration

How a SortScape migration works

Four steps, SortScape-specific

Connect

Not publicly documented into SortScape. Scopes limited to read-only on the data we move.

Map

We translate SortScape-specific structures (custom fields, objects, value lists) to the destination's model.

Sample

Test with a 50–200 record subset to validate SortScape quirks before production.

Migrate

Full migration with SortScape rate-limit handling. Rollback available throughout.

FAQ

SortScape migration FAQ

Answers to the questions buyers ask most during SortScape migration scoping. Not seeing yours? Book a call.

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Most SortScape migrations under 1M records finish in 48–72 hours end-to-end. Larger orgs with custom objects or buyer-side security review typically take 5–7 days.

Ready when you are

Migrate SortScape.
Without the rebuild.

Free scoping call with a migration engineer. Tell us about your SortScape setup and destination — written quote back within a business day.

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