Migrate your Pure Chart data
A dental CRM platform for managing patient relationships, appointments, and practice workflows in a chart-centric interface.
In its favor
Why people choose Pure Chart
The signal that keeps Pure Chart on the shortlist. Sourced from G2, Capterra, and customer scoping calls.
Transparent published pricing per the vendor site — $120/office/month + $35/user/month with typical office spend $500–$700/month.
Scales from solo offices to enterprise DSOs of 600+ locations within one product per the vendor positioning.
Bundled AI tooling: transcription, 24/7 virtual receptionist, X-ray analysis, and clinical note generation — replaces multiple add-ons.
Operations modules go beyond clinical: GPS-verified timeclock, payroll, lab orders, and door access control with NFC support.
Multi-location reporting with real-time dashboards and production analytics that compare offices side by side — useful for DSO operators.
Per-office + per-user pricing stacks fast for mid-size practices: a 10-user single office runs ~$470/month before add-ons.
AI features (transcription, virtual receptionist, X-ray analysis) appear to be add-ons rather than universal inclusions — net price climbs with usage.
Vendor does not publish a public developer API portal — custom integrations require vendor engagement.
Smaller third-party reviewer footprint than Dentrix or Open Dental — less independent benchmarking.
Multi-location operators with established Carestream/Dolphin imaging stacks may face integration scoping versus dedicated dental imaging platforms.
Reasons to switch
Why people leave Pure Chart
The recurring reasons buyers give for replacing Pure Chart. Presented as facts, not knocks.
Platform scorecard
Strengths, weaknesses, and where Pure Chart fits
Grades across six dimensions, plus a SWOT-style view of where the platform shines and where it falls short.
SWOT — strengths, weaknesses, and use-case fit
Strengths
Weaknesses
Where it works
Where it struggles
Pricing tiers
Pure Chart pricing overview
Pure Chart publishes a per-office + per-user model on the vendor site: $120/month per office plus $35/month per user (doctors, staff, front desk). Typical office spend is $500–$700/month before add-ons. Six or more optional features (AI, imaging, telephony) are priced separately. A 14-day free trial is available without credit card.
Base + Users
Tier 1 of 2
$120/office/month + $35/user/month
What's included
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Book a free 30 minute consultationPricing is informational. FlitStack AI does not bill on Pure Chart's schedule — see our quote-based pricing →
What gets migrated
Pure Chart object support
Object-by-object support for Pure Chart migrations. Per-pair details surface during scoping.
Patients
Mapping requiredPatient records are the primary object in Pure Chart. We extract all demographic fields, contact information, and insurance details. Mapping to destination fields requires alignment of insurance carrier names and patient classification codes.
Appointments
Mapping requiredAppointment records include date, time, practitioner assignment, and status. We preserve appointment history and map status values to destination equivalents, flagging any custom statuses that require manual review.
Treatment Records
Mapping requiredTreatment records attach to patient records and include procedure codes, dates, and notes. We extract procedure codes and normalize them to standard dental coding systems where applicable.
Insurance Information
Mapping requiredInsurance records include carrier details, policy numbers, and coverage information. We map insurance carrier names to destination equivalents and flag mismatches for review.
Practitioners
Mapping requiredPractitioner records include provider names, credentials, and associations with patients and appointments. We map practitioner assignments to corresponding users in the destination system.
Custom Fields
Mapping requiredCustom fields defined in Pure Chart may not have direct equivalents in destination CRMs. We identify custom fields during discovery and work with you to map or transform them appropriately.
Documents
Not in this platformDocument storage and attachments are not consistently exported via available export mechanisms. We can migrate references to documents but cannot guarantee file transfer in all cases.
Billing Records
Mapping requiredBilling history and payment records can be extracted. We map payment status, amounts, and dates to destination billing fields.
| Object | Support | Notes |
|---|---|---|
| Patients | Mapping required | Patient records are the primary object in Pure Chart. We extract all demographic fields, contact information, and insurance details. Mapping to destination fields requires alignment of insurance carrier names and patient classification codes. |
| Appointments | Mapping required | Appointment records include date, time, practitioner assignment, and status. We preserve appointment history and map status values to destination equivalents, flagging any custom statuses that require manual review. |
| Treatment Records | Mapping required | Treatment records attach to patient records and include procedure codes, dates, and notes. We extract procedure codes and normalize them to standard dental coding systems where applicable. |
| Insurance Information | Mapping required | Insurance records include carrier details, policy numbers, and coverage information. We map insurance carrier names to destination equivalents and flag mismatches for review. |
| Practitioners | Mapping required | Practitioner records include provider names, credentials, and associations with patients and appointments. We map practitioner assignments to corresponding users in the destination system. |
| Custom Fields | Mapping required | Custom fields defined in Pure Chart may not have direct equivalents in destination CRMs. We identify custom fields during discovery and work with you to map or transform them appropriately. |
| Documents | Not in this platform | Document storage and attachments are not consistently exported via available export mechanisms. We can migrate references to documents but cannot guarantee file transfer in all cases. |
| Billing Records | Mapping required | Billing history and payment records can be extracted. We map payment status, amounts, and dates to destination billing fields. |
Gotchas
What to watch for in Pure Chart migrations
Issues we've hit on past Pure Chart migrations, tagged by severity. FlitStack AI handles every one — surfacing them up front because buyer engineering teams want to know.
Pricing stacks per office plus per user — model the full bill before committing
AI tools may be add-ons rather than baseline
No public API documentation
| Severity | Issue |
|---|---|
| Medium | Pricing stacks per office plus per user — model the full bill before committing |
| Medium | AI tools may be add-ons rather than baseline |
| High | No public API documentation |
Leaving Pure Chart?
Where Pure Chart customers move next
12 destinations Pure Chart can migrate to.
How a Pure Chart migration works
Four steps, Pure Chart-specific
Connect
Not publicly documented — confirmed during scoping into Pure Chart. Scopes limited to read-only on the data we move.
Map
We translate Pure Chart-specific structures (custom fields, objects, value lists) to the destination's model.
Sample
Test with a 50–200 record subset to validate Pure Chart quirks before production.
Migrate
Full migration with Pure Chart rate-limit handling. Rollback available throughout.
FAQ
Pure Chart migration FAQ
Answers to the questions buyers ask most during Pure Chart migration scoping. Not seeing yours? Book a call.
Can't find your answer?
Walk through your Pure Chart migration with a real engineer — 30 minutes, free, written quote within 24 hours.
Book a free 30 minute consultationReady when you are
Migrate Pure Chart.
Without the rebuild.
Free scoping call with a migration engineer. Tell us about your Pure Chart setup and destination — written quote back within a business day.