CRM migration

Migrate from Mazrica Sales (formerly Senses) to Pipedrive

Field-level mapping, validation, and rollback between Mazrica Sales (formerly Senses) and Pipedrive. We move data and schema; workflows are rebuilt natively in Pipedrive.

Mazrica Sales (formerly Senses) logo

Mazrica Sales (formerly Senses)

Source

Pipedrive

Destination

Pipedrive logo

Compatibility

80%

8 of 10

objects map 1:1 between Mazrica Sales (formerly Senses) and Pipedrive.

Complexity

BStandard

Timeline

3-5 weeks

Rollback included Accuracy guarantee Field-level validation

Overview

What this migration involves

Moving from Mazrica Sales (formerly Senses) to Pipedrive is a platform migration that remaps a Japanese-market SFA object model onto a globally-adopted sales-first CRM. Mazrica stores contacts and companies as separate CRM records with an AI-powered risk analysis layer, a card-based Kanban pipeline, and lifecycle stage tracking; Pipedrive collapses contacts into People, companies into Organizations, and uses a labeled-activity model instead of a dedicated engagement object. We resolve the object model differences during scoping, pre-create Pipedrive custom fields and pipeline stages, preserve historical activity timelines via the Pipedrive API, and deliver a written inventory of any Mazrica workflows requiring manual rebuild in Pipedrive Automations. File attachments and saved reports are not accessible via Mazrica's v1 public API and are excluded from the migration scope; we flag these for manual export before cutover.

Field-level fidelity

Every standard and custom field arrives verified.

Schema-aware mapping

AI proposes the map; you confirm before any record moves.

Relationships preserved

Parent–child, lookups, and ownership stay linked.

Full activity history

Calls, emails, meetings — with original timestamps.

Attachments & notes

Documents, uploads, and inline notes move with the record.

Why teams make this switch

Two sides of the same decision

Leaving

Mazrica Sales (formerly Senses) logo

Mazrica Sales (formerly Senses)

What's pushing teams away

  • Feature breadth creates a steep learning curve — G2 reviewers note that having all capabilities available can make the tool feel complex to navigate for some users.
  • Pricing at higher tiers (Growth at ¥110,000/month, Enterprise at ¥330,000/month) scales into significant annual commitments with no published free trial to validate fit before paying.
  • AI order forecasting and risk analysis features require substantial historical deal data to produce useful outputs — teams with limited CRM history report underwhelming AI recommendations initially.

Choosing

Pipedrive logo

Pipedrive

What's pulling them in

  • Clean drag-and-drop pipeline interface with minimal learning curve, making it approachable for small sales teams without dedicated CRM admins.
  • Visual deal tracking keeps reps focused on next actions — activities, calls, and follow-up tasks surface directly in the pipeline view.
  • Strong integrations via Zapier and native marketplace apps let teams wire Pipedrive into Calendly, ActiveCampaign, and similar sales-stack tools.
  • Mobile apps for iOS and Android keep field reps connected to deals, contacts, and tasks without a desktop session.
  • Reputation and review volume — over 3,000 verified reviews across G2 and Capterra — signal reliability for teams evaluating CRM options.

Object mapping

How Mazrica Sales (formerly Senses) objects map to Pipedrive

Each row shows how a Mazrica Sales (formerly Senses) object lands in Pipedrive, including any object-level transformations, lookup resolution, or schema-design dependencies.

Typical mapping — final map is confirmed during the sample migration step.

Mazrica Sales (formerly Senses)

Contact

maps to

Pipedrive

Person

1:1
Fully supported

Mazrica Contact records map to Pipedrive Person. The contact's email becomes the Person's primary email field and serves as the deduplication key during import. We preserve Mazrica lifecycle stage values in a custom text field (mazrica_lifecycle_stage__c) on Person since Pipedrive has no native lifecycle stage object. Owner assignments map by email match against Pipedrive User records in the destination org.

Mazrica Sales (formerly Senses)

Company

maps to

Pipedrive

Organization

1:1
Fully supported

Mazrica Company records map to Pipedrive Organization. The company name becomes the Organization name; financial data and securities filings pulled from external sources in Mazrica (a Mazrica Enterprise feature) map to custom fields on Organization. Organization is created before Person import so the Person.organization_id relationship is satisfied at insert time.

Mazrica Sales (formerly Senses)

Opportunity

maps to

Pipedrive

Deal

1:1
Fully supported

Mazrica Opportunity (案件) records map to Pipedrive Deal. Stage name, deal amount, expected close date, and owner assignment migrate directly. Mazrica custom pipeline stages require pre-configuration in Pipedrive before migration because Pipedrive's pipeline stages must exist in the destination before a Deal can be assigned to them. We flag any Mazrica stage that has no Pipedrive equivalent and create it during the schema preparation phase.

Mazrica Sales (formerly Senses)

Activity

maps to

Pipedrive

Activity (Call, Meeting, Task, Email)

1:1
Fully supported

Mazrica Activities (行動) are time-stamped engagement records that map to Pipedrive Activity records of the corresponding type (call, meeting, task, email). We map activity type, date, owner, and related notes. Bulk activity payloads are chunked to respect Pipedrive's API rate limits. The activity timeline ordering is preserved by setting the Pipedrive Activity's done_date to the original Mazrica timestamp. Parent record resolution (linking activities to Person and Deal) is done via email lookup for Person and deal_id lookup for Deal.

Mazrica Sales (formerly Senses)

Lifecycle Stage

maps to

Pipedrive

Custom Field (mazrica_lifecycle_stage__c)

lossy
Fully supported

Mazrica Lifecycle Stage is a configurable Contact property exposed via the LifecycleStageSetting API endpoint. Pipedrive has no native equivalent. We create a custom field mazrica_lifecycle_stage__c on the Person object, preserve the original stage label as a string value, and document the stage mapping for the customer's admin to use in Pipedrive Filters or Automations if needed. No automation rebuild is included in migration scope.

Mazrica Sales (formerly Senses)

Custom Object

maps to

Pipedrive

Custom Fields (on Person, Organization, or Deal)

lossy
Fully supported

Mazrica Custom Objects have independent schema definitions and bulk API endpoints. Pipedrive does not support independent custom object entities; custom properties are stored as custom fields on standard objects (Person, Organization, Deal). We pre-create the equivalent Pipedrive custom fields during schema preparation, matching field types (text, number, date, dropdown) to Pipedrive's supported field types. Any Mazrica Custom Object with relationships to standard objects maps those relationships to Pipedrive's linked_organization_value or linked_person_value fields.

Mazrica Sales (formerly Senses)

User/Owner

maps to

Pipedrive

User

1:1
Fully supported

Mazrica User records carry roles and team assignments that gate permission sets. We map owner IDs to Pipedrive User records by email match. Any Mazrica Owner without a matching Pipedrive User goes to a reconciliation queue for the customer's admin to provision before record import resumes. The Pipedrive User must be active and have the appropriate permission set before owner assignments can be written.

Mazrica Sales (formerly Senses)

Tag (label property)

maps to

Pipedrive

Label

1:1
Fully supported

Mazrica tag values on Contacts, Companies, and Opportunities map to Pipedrive Labels on Person, Organization, and Deal respectively. Pipedrive Labels are a flat tagging system without hierarchy. Multi-value tags on a single Mazrica record become multiple Pipedrive Labels on the equivalent record. We migrate all tag associations at the record level.

Mazrica Sales (formerly Senses)

Attachment

maps to

Pipedrive

None (not supported via API)

1:1
Fully supported

File attachments associated with Mazrica Contacts, Companies, or Opportunities are not exposed via the documented v1 REST API. We do not migrate binary attachments through the API path. We advise customers to export attachments from Mazrica manually before migration cutover and re-upload to Pipedrive's Files feature post-migration. This step is documented in the pre-migration checklist delivered during scoping.

Mazrica Sales (formerly Senses)

Report/Dashboard

maps to

Pipedrive

None (not supported via API)

1:1
Fully supported

Saved reports and dashboard configurations are not accessible via Mazrica's public API. We do not migrate analytics artifacts. We deliver a written inventory of every named Mazrica report with its filters, date ranges, and visualizations so the customer's Pipedrive admin can rebuild equivalent Insights reports in Pipedrive. Report rebuild is outside migration scope.

Gotchas + challenges

What specifically takes care here

Platform-specific issues from each side, plus the pair-specific challenges that don't show up on either platform's page on its own.

Mazrica Sales (formerly Senses) logo

Mazrica Sales (formerly Senses) gotchas

Medium

Rebrand from Senses to Mazrica Sales creates API path ambiguity

Medium

Minimum 5-user contract requirement on Starter tier

Medium

Annual contract commitment with no free trial

Low

AI features require historical data volume to function

Pipedrive logo

Pipedrive gotchas

High

Custom field hash keys differ per account

High

Export access gated by visibility groups

Medium

Token-based API rate limits since December 2024

Medium

Sequences and Automations not exposed via REST API

Low

Cost escalates via workflow caps and add-ons

Pair-specific challenges

  • Senses API base URL and path artifacts require explicit remapping

    Mazrica rebranded from Senses to Mazrica Sales in 2023, but the API base URL remains senses-open-api.mazrica.com and product documentation mixes both product names throughout. Internal API paths and endpoint references still carry Senses-era identifiers. We explicitly validate the API version, base URL, and endpoint paths during migration scoping against the current Mazrica API documentation to avoid routing errors. Cached documentation or stale integration scripts referencing the old Senses product name will fail authentication if not updated to the current endpoint.

  • Custom pipeline stages must be pre-created in Pipedrive before migration

    Mazrica allows fully custom pipeline stage names on the card-based deal board, including stages that do not map to Pipedrive's default pipeline stages (Won, Lost, or the default n-stage). Pipedrive requires pipeline stages to exist before a Deal can be assigned to them via API. If a Mazrica custom stage has no Pipedrive equivalent, we create it during the schema preparation phase. Pipedrive limits pipelines to 50 stages total; migrations with more than 50 unique Mazrica pipeline stages require a stage consolidation step before migration.

  • Bulk activity imports require Pipedrive API rate-limit handling

    Pipedrive's REST API enforces rate limits on bulk write operations (typically 100 requests per second per token, varying by plan tier). Large Mazrica accounts with hundreds of thousands of activity records require batch chunking, exponential backoff on 429 responses, and retry logic to avoid silent record omission. We implement rate-limit handling as part of the migration pipeline. Activity records that fail after three retry attempts are logged to a reconciliation file for manual review post-migration.

  • Mazrica lifecycle stages do not migrate as Pipedrive native fields

    Mazrica's lifecycle stage property on Contacts is a key CRM field that drives automation triggers. Pipedrive has no equivalent native lifecycle stage concept. We preserve lifecycle stage as a custom text field (mazrica_lifecycle_stage__c) on Person, but this is a static value copy — it does not update when the contact progresses through a new lifecycle stage in Pipedrive. Any Pipedrive automation that depends on lifecycle stage progression requires the customer's admin to build a rebuild using Pipedrive Filters or Automations on the custom field value, which is documented in the automation handoff inventory.

Migration approach

Six steps for a successful Mazrica Sales (formerly Senses) to Pipedrive data migration

  1. Discovery and schema audit

    We audit the source Mazrica Sales account across all objects (Contacts, Companies, Opportunities, Activities, Custom Objects), pipeline board configurations, custom stage names, owner list, and any custom field definitions. We validate the Senses-era API base URL and confirm the current v1 REST API endpoint paths. We pair this with a Pipedrive plan analysis (Essential for basic migrations, Advanced for automation needs, Professional for AI and reporting). The discovery output is a written migration scope document with object counts, custom field inventory, and pipeline stage mapping.

  2. Pipedrive workspace preparation

    We pre-create Pipedrive pipelines and stages to match the Mazrica pipeline board structure, resolve any stage name gaps, and create custom fields on Person, Organization, and Deal that correspond to Mazrica custom properties. If Mazrica lifecycle stage values exist, we create the mazrica_lifecycle_stage__c custom field on Person. User provisioning begins here: we extract every distinct Mazrica owner by email and confirm that matching Pipedrive User records exist (active or inactive based on current employment status). Any owner without a Pipedrive User goes to the reconciliation queue.

  3. Sandbox migration and reconciliation

    We run a full migration into a Pipedrive trial or sandbox workspace using production-like data volume. The customer's RevOps lead reconciles record counts (People in, Organizations in, Deals in, Activities in), spot-checks 25-50 random records against the Mazrica source, and signs off the schema and mapping before production migration begins. This step catches any Pipedrive field type mismatches (e.g., date format, picklist values) and resolves them before data touches the production org.

  4. Organization and Person migration

    We migrate in dependency order: Pipedrive Organization records first (from Mazrica Company), then Person records (from Mazrica Contact) with organization_id resolved to the matching Organization. Owner assignments are written by email match against the User table. Any Person without a matching Organization is held in a temporary import batch for manual linking. Lifecycle stage values are copied to the mazrica_lifecycle_stage__c custom field during Person insert.

  5. Deal and Activity migration

    Deal records migrate from Mazrica Opportunities with stage, amount, expected close date, and owner resolved. Custom pipeline stages created during workspace preparation ensure that every Mazrica stage has a valid Pipedrive stage assignment. Activity history migrates in typed batches (calls to Task subtype=call, meetings to Event, emails to Email, tasks to Task) with parent record lookups resolved (WhoId to Person, WhatId to Deal). Bulk payloads are chunked and rate-limit handling is applied throughout. Each batch emits a row-count reconciliation report.

  6. Cutover, validation, and automation handoff

    We freeze Mazrica Sales writes during the cutover window, run a final delta migration of any records modified during the migration, then enable Pipedrive as the system of record. We deliver the Mazrica workflow inventory document listing every active workflow with its trigger conditions and recommended Pipedrive Automation equivalent. We do not rebuild Mazrica workflows as Pipedrive Automations inside the migration scope; that is a separate engagement or internal admin task. We support a one-week hypercare window to resolve any data reconciliation issues raised by the sales team.

Platform deep dives

Context on both ends of the pair

Mazrica Sales (formerly Senses) logo

Mazrica Sales (formerly Senses)

Source

Strengths

  • AI-assisted deal scoring, risk analysis, and order forecasting built directly into the opportunity workflow.
  • Card-based pipeline UI with drag-and-drop stage changes that reduces friction for sales reps on the move.
  • OCR名片 scanning and AI-powered deduplication for rapid contact creation from field encounters.
  • Native Japanese-language product and support team — no localization gap for domestic SMBs.
  • Workato pre-built connector and iPaaS support for teams with existing Japanese cloud toolchains.

Weaknesses

  • Feature-rich interface creates a learning curve — G2 reviewers note complexity for some user segments.
  • Minimum 5-user contract on Starter tier may be costly for very small sales teams.
  • No published free trial or free tier to evaluate the product before committing to an annual contract.
  • AI features require accumulated historical deal data to produce meaningful outputs — limited value at initial deployment.
  • Binary attachments and saved reports are not accessible via the public API.
Pipedrive logo

Pipedrive

Destination

Strengths

  • Intuitive drag-and-drop pipeline that sales reps actually use without resistance or training overhead.
  • Per-seat unlimited-deals model on all tiers — reps cannot be blocked from logging activity.
  • Active marketplace with 400+ integrations and a documented REST API with OpenAPI 3 specs.
  • Mobile apps with offline access, call logging, and calendar sync keep field teams operational.
  • Strong focus on sales activity tracking — next-action reminders and follow-up scheduling are first-class features.

Weaknesses

  • No custom objects — teams needing non-standard data structures must work around the four standard entity types.
  • Workflow automation limits by tier (30, 60, 90 active workflows) force upgrades as processes grow.
  • No free permanent plan — teams evaluating fit must commit to a trial without a freemium option.
  • Limited advanced reporting and custom dashboard capabilities compared to HubSpot or Salesforce.
  • Export permissions are gated by visibility groups, meaning data scoping must account for who can see what before migration.

Complexity grading

How hard is this migration?

Standard CRM migration. 5 of 8 objects need a mapping; the rest are 1:1.

B

Overall complexity

Standard migration

Derived from compatibility, mapping clarity, API constraints, and data volume across Mazrica Sales (formerly Senses) and Pipedrive.

  • Object compatibility

    C

    5 of 8 objects need a mapping; the rest are 1:1.

  • Field mapping clarity

    C

    Field mapping is derived from defaults — final spec confirmed during the sample migration.

  • Timeline complexity

    B

    8-object category — typical timelines run 2–7 days end-to-end.

  • API constraints

    B

    Mazrica Sales (formerly Senses): Not publicly documented.

  • Data volume sensitivity

    A

    Mazrica Sales (formerly Senses) exposes a bulk API — large-volume migrations stream efficiently.

Estimator

Estimate your Mazrica Sales (formerly Senses) to Pipedrive migration cost

Rule-based pricing — no per-record fees, no manual quotes. Migrations over 2M records are scoped individually.

Step 1

What are you migrating?

Pick a category, then your source and destination platforms.

Category

FAQ

Frequently asked questions about Mazrica Sales (formerly Senses) to Pipedrive data migrations

Answers to the questions buyers ask most during Mazrica Sales (formerly Senses) to Pipedrive migration scoping. Not seeing yours? Book a call.

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Most migrations land between three and five weeks for accounts under 10,000 People records, 3,000 Deals, and no custom objects. Migrations with Mazrica custom objects, multiple pipeline boards, large activity histories (over 200,000 records), or Advanced-tier automation rebuilds extend to eight to twelve weeks because of Pipedrive API rate-limit handling on bulk activity writes, custom field pre-creation, and stage consolidation scope.

Adjacent paths

Related migrations to explore

Ready when you are

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