CRM migration

Migrate from My Dental Clinic to monday CRM

Field-level mapping, validation, and rollback between My Dental Clinic and monday CRM. We move data and schema; workflows are rebuilt natively in monday CRM.

My Dental Clinic logo

My Dental Clinic

Source

monday CRM

Destination

monday CRM logo

Compatibility

90%

9 of 10

objects map 1:1 between My Dental Clinic and monday CRM.

Complexity

BStandard

Timeline

24–48 hours

Rollback included Accuracy guarantee Field-level validation

Overview

What this migration involves

My Dental Clinic stores dental-specific records: patient demographics, treatment plans, appointment schedules, recall timelines, insurance claim data, and provider assignments. Monday CRM does not have a native dental data model — it uses boards, items, and columns as its building blocks, plus a dedicated People section for contacts. FlitStack AI translates My Dental Clinic patient records into Monday CRM People records and maps appointment history, treatment notes, and custom fields to board items with appropriate column types. We preserve original create dates, owner assignments, and file attachments. What does not transfer: My Dental Clinic recall reminder workflows, insurance claim processing rules, provider scheduling constraints, and treatment-plan automation logic — those must be rebuilt as Monday automations and calendar integrations. Our migration uses Monday's REST API with rate-limit awareness (1,000 calls per day on Standard, 10,000 on Pro) and sequences board creation before item import so column types are defined before data lands.

Field-level fidelity

Every standard and custom field arrives verified.

Schema-aware mapping

AI proposes the map; you confirm before any record moves.

Relationships preserved

Parent–child, lookups, and ownership stay linked.

Full activity history

Calls, emails, meetings — with original timestamps.

Attachments & notes

Documents, uploads, and inline notes move with the record.

Why teams make this switch

Two sides of the same decision

Leaving

My Dental Clinic logo

My Dental Clinic

What's pushing teams away

  • Customer service scores lag behind category leaders, with users reporting slow response times and difficulty reaching support during urgent issues.
  • Feature set feels limiting as practices grow beyond single-location operations, with fewer advanced reporting and multi-location management tools than competitors.
  • Lower value-for-money ratings compared to platforms offering broader feature bundles at similar price points.
  • Integration ecosystem is narrower than major dental platforms, making connectivity to specialized imaging or lab systems a friction point.

Choosing

monday CRM logo

monday CRM

What's pulling them in

  • Users praise the board-based visual interface for making pipeline stages immediately legible to non-technical team members without CRM training.
  • The no-code automation builder lets sales ops teams create lead routing, stage updates, and email triggers without developer involvement.
  • Integration ecosystem connects to Slack, Gmail, Outlook, and Zapier with minimal configuration, reducing friction for teams already using these tools.
  • The flexible column system lets teams build custom CRM views — deal value, close date, lead source — without needing a developer or pre-defined schema.
  • Teams already using monday Work Management can layer CRM features onto existing boards rather than starting from scratch.

Object mapping

How My Dental Clinic objects map to monday CRM

Each row shows how a My Dental Clinic object lands in monday CRM, including any object-level transformations, lookup resolution, or schema-design dependencies.

Typical mapping — final map is confirmed during the sample migration step.

My Dental Clinic

Patient

maps to

monday CRM

People (Monday CRM Contact Section)

1:1
Fully supported

My Dental Clinic patient records map directly to Monday CRM People records. Patient name, email, phone, address, date of birth, and insurance info become Monday People fields. Insurance carrier and policy number become custom columns on the People record. Primary provider assignment maps to the Person column type.

My Dental Clinic

Appointment

maps to

monday CRM

Board Item (Appointments Board)

1:1
Fully supported

My Dental Clinic appointments become items on a dedicated Appointments board in Monday CRM. Appointment date maps to a Date column, time to a Timeline column or text field, provider to a Person column, status to Status groups (Scheduled, Completed, Cancelled, No-Show), and procedure code to a dropdown or text column.

My Dental Clinic

Treatment Plan

maps to

monday CRM

Board Item (Treatment Plans Board)

1:1
Fully supported

My Dental Clinic treatment plans with procedure codes, stages, and notes map to items on a Treatment Plans board. Each plan is an item linked to the patient via a Connect Boards column or a People relation. Plan stages become Status groups, procedures become text or dropdown columns, and costs map to a Number column.

My Dental Clinic

Recall Schedule

maps to

monday CRM

Custom Date Columns (Patient Board)

1:1
Fully supported

My Dental Clinic recall dates (6-month cleaning, annual exam, per-procedure follow-up) have no native Monday CRM equivalent. FlitStack preserves recall dates as custom Date columns on the Patient board: Last_Cleaning_Date, Next_Recall_Date, Follow_Up_Date. Automated reminder logic must be rebuilt as Monday automations after migration.

My Dental Clinic

Insurance Record

maps to

monday CRM

Board Item (Insurance Board) or Custom Columns

1:many
Fully supported

My Dental Clinic insurance records split across Monday CRM — primary insurance carrier becomes a custom dropdown column on the People record, while insurance policy numbers, group numbers, and coverage details map to an Insurance sub-board linked via Connect Boards column to the patient People record.

My Dental Clinic

Provider / Staff

maps to

monday CRM

Monday CRM Team Members

1:1
Fully supported

My Dental Clinic provider and staff records map to Monday CRM user accounts by email match. Provider specialties, license numbers, NPI codes, and facility assignments become custom columns on the user profile or a separate Providers board for reference and compliance documentation.

My Dental Clinic

Billing / Ledger

maps to

monday CRM

Board Item (Billing Board)

1:1
Fully supported

My Dental Clinic billing ledgers with charges, payments, adjustments, and outstanding balances map to items on a Billing board linked to the patient. Charge amounts, payment amounts, and balance due become Number columns. Payment status becomes a Status column. Note: Insurance claim status requires a separate board or custom columns.

My Dental Clinic

Clinical Notes

maps to

monday CRM

Monday CRM Notes / Updates

1:1
Mapping required

My Dental Clinic clinical notes attached to patient records migrate as Monday CRM Updates on the patient People record or as items on a Notes board linked via Connect Boards. Original note date, provider, and note content are preserved. Rich-text formatting may require manual cleanup.

My Dental Clinic

Custom Fields (Dental-Specific)

maps to

monday CRM

Monday CRM Custom Columns

1:1
Fully supported

My Dental Clinic custom dental fields (procedure codes, X-ray references, anesthesia type, treatment stage, crown type, implant details) require Monday CRM custom columns. FlitStack creates the appropriate column type per data type: text columns for codes, date columns for X-ray timestamps, dropdown columns for type fields.

My Dental Clinic

Attachments / Files

maps to

monday CRM

Monday CRM Files

1:1
Fully supported

My Dental Clinic file attachments (treatment consent forms, X-ray images, insurance cards, photos) re-upload to Monday CRM's file storage. Files attach to the relevant patient People record, appointment item, or treatment plan item. Monday's 250MB file storage limit per file applies.

Gotchas + challenges

What specifically takes care here

Platform-specific issues from each side, plus the pair-specific challenges that don't show up on either platform's page on its own.

My Dental Clinic logo

My Dental Clinic gotchas

High

Dental ledgers are structurally complex to migrate accurately

Medium

Tooth-numbering systems differ between dental platforms

Medium

Insurance carrier IDs must be re-mapped post-migration

Medium

Custom clinical note templates may not map directly

monday CRM logo

monday CRM gotchas

High

Subitems are not included in bulk exports

High

Daily API call limits vary sharply by plan

Medium

Legacy automations (Sentence Builder) are being deprecated

Medium

Excel and account exports only include table views

Low

Enterprise admins can disable non-admin exports

Pair-specific challenges

  • Monday CRM has no native recall or reminder system

    My Dental Clinic stores recall dates and automated patient reminders for 6-month cleanings, annual exams, and per-procedure follow-ups. Monday CRM has no equivalent — there is no built-in recall scheduler, no automated SMS or email reminder logic tied to patient dates. FlitStack preserves recall dates as custom Date columns on the patient record so the data is available, but your team must rebuild reminder automations using Monday's automation rules, calendar integrations, or a third-party tool like Zapier. This is a manual-rebuild item that must be scoped separately from the data migration.

  • Monday CRM board structure must be created before data lands

    Monday CRM requires boards to exist before items can be created, and column types must be defined before data typed-assignment works correctly. A Status column cannot accept text values, and a Number column cannot accept text. FlitStack delivers a board-and-column setup plan before migration runs so Monday CRM has the correct board structure (Patients board, Appointments board, Treatment Plans board, Billing board, Insurance board) with properly typed columns. If boards are not pre-created, migration will fail on type-mismatch errors during import.

  • Monday CRM API rate limits cap migration throughput

    Monday CRM enforces daily API call limits: 1,000 per day on Basic/Standard plans, 10,000 on Pro, 25,000 on Enterprise. FlitStack's migration engine respects these limits and implements exponential backoff with retry logic when DAILY_LIMIT_EXCEEDED or RATE_LIMIT_EXCEEDED errors occur. However, practices on Standard plans with large data volumes (50,000+ records) may see extended migration windows as the engine paces calls. Enterprise plan is recommended for large dental migrations to maximize throughput.

  • Treatment plan automation and clinical workflow rules do not migrate

    My Dental Clinic treatment plan workflows — stage progression triggers, per-procedure alert rules, anesthesia protocol flags, and clinical approval chains — are stored as My Dental Clinic automation rules with no Monday CRM equivalent. Monday CRM automations use a different trigger-action model (when item changes, then notify, then update). FlitStack exports treatment plan structure and stage data, but all workflow logic must be rebuilt in Monday's automation builder. This is a change-management scope item post-migration, not a data gap.

  • Monday CRM per-seat pricing scales with your team

    Monday CRM uses per-seat pricing — Basic starts at $12/user/month, Standard at $17, Pro at $28, Enterprise custom. Dental practices adding front desk staff, hygienists, office managers, and providers all need Monday seats. Reviews frequently note that costs rise faster than expected as teams grow. FlitStack can migrate your data to any Monday CRM plan, but pricing model decisions (which staff need full seats vs. guest access) should be resolved before migration planning to avoid scope creep.

Migration approach

Six steps for a successful My Dental Clinic to monday CRM data migration

  1. Audit My Dental Clinic data model and Monday CRM board structure

    FlitStack connects to My Dental Clinic via API or export file and inventories all objects: patients, appointments, treatment plans, insurance records, billing ledgers, clinical notes, custom fields, and file attachments. We simultaneously review your Monday CRM account (or create a trial workspace) to plan board structure, column types, and People section fields. We deliver a board setup plan specifying which boards to create, which column types to use for each field, and which custom columns to build before migration runs.

  2. Map and validate field translations per object

    FlitStack generates a field-level mapping plan for each object pair: Patient to People, Appointment to Appointments board items, Treatment Plan to Treatment Plans board items. We validate that value mappings (status enums, procedure codes, provider IDs) are complete and flag any fields with no Monday CRM equivalent that require custom column creation. Custom fields like recall dates, insurance carriers, anesthesia types, and X-ray references are queued as custom column creation tasks.

  3. Run sample migration with field-level diff

    A representative slice of records — typically 100–500 items spanning patients, appointments, treatment plans, and billing — migrates first into your Monday CRM workspace. FlitStack generates a field-level diff comparing source values to destination values so you can verify column mapping, date formatting, owner resolution, and file attachment placement before the full run commits. You approve the diff sample before cutover proceeds.

  4. Full migration with delta-pickup window

    The full data migration runs against Monday CRM's REST API, respecting rate limits per your plan tier. A delta-pickup window (typically 24–48 hours) captures any records created or modified in My Dental Clinic during the cutover period. All Monday CRM operations are logged to an audit trail, and one-click rollback is available if reconciliation fails. Provider and staff accounts are resolved by email match against Monday CRM users.

  5. Post-migration rebuild handoff for automations

    FlitStack delivers a Migration Summary Report listing every migrated record, every skipped item, and every custom column created. The report includes a Rebuild Reference Guide for Monday automations: recall reminder logic, appointment confirmation workflows, treatment stage progression triggers, and insurance claim status update rules — each mapped from My Dental Clinic's original automation definitions. Your Monday CRM admin uses this guide to rebuild automations in Monday's automation builder.

Platform deep dives

Context on both ends of the pair

My Dental Clinic logo

My Dental Clinic

Source

Strengths

  • Web-based, browser-accessible interface requiring no local server installation or maintenance overhead.
  • Automated patient communication tools including appointment reminders and intake form collection reduce front-desk workload.
  • Specialized dental workflow features including tooth charting and perio charting built into the core product rather than add-ons.

Weaknesses

  • Narrower third-party integration ecosystem compared to major dental platforms, limiting connectivity with specialized imaging and lab vendors.
  • Per-feature pricing model can become unpredictable in cost as practices add modules over time.
  • Customer service responsiveness scores trail category competitors, creating risk for practices that need timely support during transitions.
monday CRM logo

monday CRM

Destination

Strengths

  • Board-based UI makes pipeline stages and deal progress visually obvious without training.
  • No-code automation builder requires no developer resources to create lead routing and stage-triggered actions.
  • Flexible column system supports custom CRM fields without schema changes or admin involvement.
  • Integrates natively with Slack, Gmail, Outlook, and Zapier with minimal configuration overhead.
  • Layered product means teams already on monday Work Management can add CRM without migrating existing data.

Weaknesses

  • No native Contacts object separate from Items — contacts are managed inside a CRM module's People feature.
  • Pipeline and deal relationships use a flat item model rather than a relational object model, making complex CRM associations awkward.
  • Automations are plan-gated (250 actions/month on Standard, 25,000 on Pro) and the legacy Recipe system is being deprecated.
  • Customization and advanced views (Chart, Formula, Dependency) are locked behind Pro and Enterprise tiers.
  • Per-seat pricing with non-refundable annual billing creates cost lock-in risk during migration.

Complexity grading

How hard is this migration?

Standard CRM migration. All 8 core objects map 1:1 between My Dental Clinic and monday CRM.

B

Overall complexity

Standard migration

Derived from compatibility, mapping clarity, API constraints, and data volume across My Dental Clinic and monday CRM.

  • Object compatibility

    A

    All 8 core objects map 1:1 between My Dental Clinic and monday CRM.

  • Field mapping clarity

    C

    Field mapping is derived from defaults — final spec confirmed during the sample migration.

  • Timeline complexity

    B

    8-object category — typical timelines run 2–7 days end-to-end.

  • API constraints

    B

    My Dental Clinic: Not publicly documented..

  • Data volume sensitivity

    B

    My Dental Clinic doesn't expose a bulk API — REST + parallelization used for high-volume runs.

Estimator

Estimate your My Dental Clinic to monday CRM migration cost

Rule-based pricing — no per-record fees, no manual quotes. Migrations over 2M records are scoped individually.

Step 1

What are you migrating?

Pick a category, then your source and destination platforms.

Category

FAQ

Frequently asked questions about My Dental Clinic to monday CRM data migrations

Answers to the questions buyers ask most during My Dental Clinic to monday CRM migration scoping. Not seeing yours? Book a call.

Can't find your answer?

Walk through your My Dental Clinic to monday CRM migration with a real engineer — 30 minutes, free, written quote within 24 hours.

Book a free 30 minute consultation

Most My Dental Clinic to Monday CRM migrations complete in 24–48 hours for under 5,000 patient records. Larger practices with 50,000+ records, multiple boards, or complex custom field setups extend to 5–7 days. The longest planning step is designing the Monday CRM board structure and column types before data lands. Monday's API rate limits on Standard plans (1,000 calls/day) also affect throughput for large datasets.

Adjacent paths

Related migrations to explore

Ready when you are

Move from My Dental Clinic.
Land in monday CRM, intact.

Tell us record counts and timeline. We'll come back with a written quote inside 1 business day — no commitment, no sales pitch.

Accuracy guarantee Rollback included Quote in 1 business day