CRM migration
Field-level mapping, validation, and rollback between TeamSystem CRM and Nutshell. We move data and schema; workflows are rebuilt natively in Nutshell.
TeamSystem CRM
Source
Nutshell
Destination
Compatibility
7 of 8
objects map 1:1 between TeamSystem CRM and Nutshell.
Complexity
BStandard
Timeline
2-4 weeks
Overview
TeamSystem CRM stores CRM objects alongside accounting, payroll, and operational data in a unified schema, making clean CRM extraction a prerequisite before any import begins. We identify which database tables and fields belong to the sales layer versus the ERP layer during discovery, export only CRM data with no financial records included, and map the extracted fields to Nutshell's People (Contacts), Organization (Companies), Deal (Opportunities), and Activity objects. Nutshell's per-user pricing model (starting at $16/user/month on annual billing) contrasts with TeamSystem's custom quotation, and the migration eliminates the IT-dependent overhead that Italian SMBs report as a barrier to adopting lightweight CRMs. Workflow automation rules, custom workflow configurations, and ERP-level integrations do not migrate; we deliver a written inventory of these for your admin to rebuild or retire post-migration.
Every standard and custom field arrives verified.
AI proposes the map; you confirm before any record moves.
Parent–child, lookups, and ownership stay linked.
Calls, emails, meetings — with original timestamps.
Documents, uploads, and inline notes move with the record.
Why teams make this switch
Leaving
What's pushing teams away
Choosing
What's pulling them in
Object mapping
Each row shows how a TeamSystem CRM object lands in Nutshell, including any object-level transformations, lookup resolution, or schema-design dependencies.
Typical mapping — final map is confirmed during the sample migration step.
TeamSystem CRM
Contact
Nutshell
Person (People)
1:1TeamSystem Contact records map to Nutshell Person objects. We extract name fields, email, phone, address, and owner assignment from the CRM layer only. The dedupe key is email address. Owner mapping requires a user lookup table we build during scoping to resolve TeamSystem owner IDs to Nutshell user emails.
TeamSystem CRM
Company
Nutshell
Organization
1:1TeamSystem Company records map to Nutshell Organization. The Organization is created before any Person import so that the Person-to-Organization relationship is satisfied at the moment of Person insert. We preserve the domain and address fields as Organization properties.
TeamSystem CRM
Lead
Nutshell
Lead
1:1TeamSystem Lead records with status, source, and scoring fields migrate directly to Nutshell Lead. Lead status values are mapped to Nutshell's Lead status picklist. Any scoring fields stored as numeric custom properties migrate as Nutshell custom fields if the target plan supports them.
TeamSystem CRM
Opportunity
Nutshell
Deal
1:1TeamSystem Opportunity records map to Nutshell Deal. Deal value, expected close date, and stage name migrate directly. The TeamSystem pipeline stage ordering and probability percentages are preserved as Nutshell custom stage configuration options. We configure loss reason and win reason fields in Nutshell before migration to match TeamSystem's deal outcome tracking.
TeamSystem CRM
Pipeline
Nutshell
Deal Stages
lossyTeamSystem pipeline definitions (stage names, sequence, and probabilities) map to Nutshell's Deal stage configuration. Custom stage counts and stage names vary per TeamSystem organization, so we extract the actual pipeline configuration from the CRM layer during discovery and build the corresponding Nutshell stage list before any Deal import runs.
TeamSystem CRM
Activity (calls, emails, meetings, tasks)
Nutshell
Activity
1:1TeamSystem activity logs linked to Contacts or Deals migrate to Nutshell Activity records. Activity types are mapped to Nutshell's activity taxonomy (Call, Email, Meeting, Task). We preserve the original activity timestamp and owner assignment by resolving the owner ID through the user mapping table built during scoping.
TeamSystem CRM
Custom Fields
Nutshell
Custom Fields
1:1TeamSystem organization-specific fields on any standard object require a field registry query before export to ensure all non-standard columns are included in the migration package. We map each extracted custom field to a corresponding Nutshell custom field, creating the destination field in Nutshell first if it does not exist. Custom field type mapping (text, number, date, picklist) is validated during the discovery phase to prevent type mismatch errors on import.
TeamSystem CRM
Email Integration Data
Nutshell
Activity (Email)
1:1Email history linked to Contacts migrates as Nutshell Activity records with type Email. Full email content may require a separate export step depending on the integration configuration in TeamSystem. We extract email body, subject, timestamp, and linked contact reference. Nutshell's email features (email open tracking, link click tracking) activate post-migration and do not carry forward from TeamSystem's integration.
| TeamSystem CRM | Nutshell | Compatibility | |
|---|---|---|---|
| Contact | Person (People)1:1 | Fully supported | |
| Company | Organization1:1 | Fully supported | |
| Lead | Lead1:1 | Fully supported | |
| Opportunity | Deal1:1 | Fully supported | |
| Pipeline | Deal Stageslossy | Fully supported | |
| Activity (calls, emails, meetings, tasks) | Activity1:1 | Fully supported | |
| Custom Fields | Custom Fields1:1 | Mapping required | |
| Email Integration Data | Activity (Email)1:1 | Mapping required |
Gotchas + challenges
Platform-specific issues from each side, plus the pair-specific challenges that don't show up on either platform's page on its own.
TeamSystem CRM gotchas
Custom pricing with no public tiers
ERP-CRM data entanglement complicates clean CRM exports
API is not publicly documented
Implementation typically requires IT involvement and paid setup
Nutshell gotchas
Contact tier limits enforced on import
No bulk API endpoint requires paginated extraction
Email sequences not exportable via API
Foundation plan disables key sales features
Pair-specific challenges
Migration approach
Discovery and data separation mapping
We audit the TeamSystem CRM environment through the customer's IT team or direct database access. This includes identifying CRM-layer tables (Contacts, Companies, Opportunities, Activities) versus ERP-layer tables (invoices, accounting, payroll). We extract the field registry to capture all custom field names, types, and object assignments. We also pull pipeline and stage configuration to map TeamSystem's deal stages to Nutshell's stage structure. The discovery output is a written data separation map and a CRM-layer-only export specification.
Data quality review and cleanup
We run a data quality assessment on the extracted CRM-layer records. This includes identifying duplicate contacts (same email, different records), incomplete fields (missing owner assignment, missing company linkage), and inconsistent formats (phone number formatting, address fields split across columns). We deliver a cleanup checklist to the customer before migration runs so that the source data entering Nutshell is deduplicated and standardized.
Nutshell environment setup
We configure the Nutshell destination before any data loads. This includes creating the Organization and Person field schema (including any custom fields matched from the TeamSystem field registry), configuring Deal stages to match the TeamSystem pipeline structure, setting up loss and win reason picklists, and provisioning user accounts for all active TeamSystem owners. User provisioning requires the customer to create Nutshell accounts for each owner before the migration run begins.
Sample migration and reconciliation
We run a test migration with a representative subset (typically 100-500 records per object) into a staging phase within Nutshell. The customer reviews the mapped records, confirms that field values appear in the correct Nutshell fields, verifies that Person-to-Organization linking is accurate, and validates deal stage assignments. Any mapping corrections are applied to the full migration specification before the production run begins.
Full production migration
We execute the full migration in dependency order: Organizations (Companies first so that Person-to-Org linkage is satisfied), People (Contacts with OrganizationId resolved), Leads (with status mapped), Deals (with stage, owner, and linked Organization resolved), and Activities (with timestamp and owner preserved). Each phase emits a row-count reconciliation report. Any records that fail validation (missing required fields, type mismatch) are held in a correction queue for the customer to resolve before re-import.
Cutover and post-migration handoff
We freeze writes in TeamSystem during the cutover window, run a final delta migration of any records modified during the final days before cutover, and confirm that Nutshell is the system of record. We deliver the workflow inventory document and the integration handoff checklist to the customer's admin. We support a 72-hour hypercare window to resolve any data issues surfaced by the sales team after go-live.
Platform deep dives
TeamSystem CRM
Source
Strengths
Weaknesses
Nutshell
Destination
Strengths
Weaknesses
Complexity grading
Standard CRM migration. 3 of 8 objects need a mapping; the rest are 1:1.
Overall complexity
Standard migration
Derived from compatibility, mapping clarity, API constraints, and data volume across TeamSystem CRM and Nutshell.
Object compatibility
3 of 8 objects need a mapping; the rest are 1:1.
Field mapping clarity
Field mapping is derived from defaults — final spec confirmed during the sample migration.
Timeline complexity
8-object category — typical timelines run 2–7 days end-to-end.
API constraints
TeamSystem CRM: Not publicly documented.
Data volume sensitivity
TeamSystem CRM doesn't expose a bulk API — REST + parallelization used for high-volume runs.
Estimator
Rule-based pricing — no per-record fees, no manual quotes. Migrations over 2M records are scoped individually.
Step 1
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FAQ
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