CRM migration
Field-level mapping, validation, and rollback between Homesnap Pro and Twenty CRM. We move data and schema; workflows are rebuilt natively in Twenty CRM.
Homesnap Pro
Source
Twenty CRM
Destination
Compatibility
10 of 10
objects map 1:1 between Homesnap Pro and Twenty CRM.
Complexity
BStandard
Timeline
3–5 days
Overview
Homesnap Pro was retired in October 2023, making migration to a replacement CRM a hard deadline for any team that has not yet moved. Twenty CRM's open-source model, custom object support, and REST + GraphQL API make it a viable alternative for real estate teams that want data ownership without recurring per-agent fees. The fundamental mismatch between the two platforms is domain model: Homesnap Pro is a property-centric agent tool built around MLS listings, showing management, and agent production reporting. Twenty CRM is a general-purpose CRM with a People–Companies–Opportunities schema and a custom object layer. We handle the translation by creating custom objects for properties and listing metadata, routing agent profiles into People records with license number and brokerage custom fields, and mapping deal pipelines to Twenty's Opportunities with a custom stage field replicating Homesnap Pro's listing lifecycle. Showing schedules land as Tasks linked to the relevant property and agent. We export from Homesnap Pro via scoped read-only API, transform the data, and load into Twenty via CSV batch and API calls. Automation rules, agent performance reports, and office rankings from Homesnap Pro do not transfer — those require manual rebuild in Twenty's workflow builder and reporting module. A 24–48 hour delta window catches records modified during the cutover so the final state is complete.
Every standard and custom field arrives verified.
AI proposes the map; you confirm before any record moves.
Parent–child, lookups, and ownership stay linked.
Calls, emails, meetings — with original timestamps.
Documents, uploads, and inline notes move with the record.
Why teams make this switch
Leaving
What's pushing teams away
Choosing
What's pulling them in
Object mapping
Each row shows how a Homesnap Pro object lands in Twenty CRM, including any object-level transformations, lookup resolution, or schema-design dependencies.
Typical mapping — final map is confirmed during the sample migration step.
Homesnap Pro
Agent Profile
Twenty CRM
People
1:1Homesnap Pro agent profiles (name, email, phone, license number, brokerage) map to Twenty People records. Agent-specific fields (license number, MLS ID) migrate as custom text fields on the People record. The Agent_Type__c custom field is set to 'Agent' to distinguish from generic contacts. Agent email is used for owner resolution if the agent also has a Twenty user account.
Homesnap Pro
Brokerage / Company
Twenty CRM
Company
1:1Brokerage records from Homesnap Pro map to Twenty Companies. Company name, address, website, and industry fields migrate directly. Team size and company type (brokerage, franchise, independent) are preserved as custom select fields. The primary agent on the brokerage record links via a relation field to the People record.
Homesnap Pro
Listing / Deal
Twenty CRM
Opportunity
1:1Homesnap Pro listings become Twenty Opportunities. Listing status (Available, Under Contract, Sold, etc.) maps to a custom select field Listing_Status__c on the Opportunity. The listing address, MLS number, and property type migrate as custom text fields on the Opportunity record. The Opportunity is linked to the property People record (agent) via the standard assignee field and to the brokerage Company record.
Homesnap Pro
Property
Twenty CRM
Property (custom object)
1:1Homesnap Pro property records map to a custom Property object in Twenty. The object must be created in Settings → Data Model before migration with fields for address, city, state, zip, MLS number, list price, property type (select), bedrooms, bathrooms, square footage, and listing status. Property records are the 'one' side of the one-to-many relationship with Opportunities and Tasks.
Homesnap Pro
Showing / Appointment
Twenty CRM
Task
1:1Homesnap Pro showing records map to Twenty Tasks with a custom field Showing_Type__c set to 'Showing'. The task is linked to the relevant Property custom object (via relation) and to the agent People record. Original showing date and time are preserved as the Task due date and a custom datetime field. Showing outcome (attended, cancelled, no-show) is stored as a custom select on the Task.
Homesnap Pro
Contact / Client
Twenty CRM
People
1:1Buyer and seller client contacts from Homesnap Pro map to Twenty People records. Client type (buyer, seller, both) is stored as a custom select field Client_Type__c. Clients with a linked company map to that Company record. Clients without a company are standalone People records with no CompanyId relation.
Homesnap Pro
Listing Stage
Twenty CRM
Opportunity (custom field)
1:1Homesnap Pro listing stages (Available, Under Contract, Pending, Closed, Withdrawn, Expired) are mapped to a custom Opportunity field Listing_Status__c via a value-by-value lookup. Stage probabilities are noted but not applied automatically in Twenty's Opportunities since real estate deal probabilities vary by market.
Homesnap Pro
Note / Activity Log
Twenty CRM
Note
1:1Homesnap Pro notes and activity log entries migrate to Twenty Notes. Each Note is linked to the relevant record (People, Company, or Opportunity) via the standard relation field. Original creation timestamp is preserved as a custom field since Twenty's CreatedAt is set at import time. Note body text is preserved verbatim.
Homesnap Pro
Agent Production History
Twenty CRM
AgentPerformance (custom object)
1:1Homesnap Pro agent production metrics (units sold, volume, commission) do not map to any standard Twenty object. We create a custom AgentPerformance object with fields for period (month/year), units sold, sales volume, commission earned, and a relation to the agent People record. This preserves historical context for reporting continuity post-migration.
Homesnap Pro
Workflow / Automation
Twenty CRM
Workflow (Twenty builder)
1:1Homesnap Pro listing alerts, showing reminders, and task triggers do not have a migration path to Twenty CRM. Twenty's workflow engine uses its own trigger-action model that is not API-accessible for import. We export workflow definitions as a reference document so your admin can manually rebuild them in Twenty's Settings → Workflows.
| Homesnap Pro | Twenty CRM | Compatibility | |
|---|---|---|---|
| Agent Profile | People1:1 | Mapping required | |
| Brokerage / Company | Company1:1 | Fully supported | |
| Listing / Deal | Opportunity1:1 | Fully supported | |
| Property | Property (custom object)1:1 | Fully supported | |
| Showing / Appointment | Task1:1 | Fully supported | |
| Contact / Client | People1:1 | Fully supported | |
| Listing Stage | Opportunity (custom field)1:1 | Fully supported | |
| Note / Activity Log | Note1:1 | Fully supported | |
| Agent Production History | AgentPerformance (custom object)1:1 | Fully supported | |
| Workflow / Automation | Workflow (Twenty builder)1:1 | Fully supported |
Gotchas + challenges
Platform-specific issues from each side, plus the pair-specific challenges that don't show up on either platform's page on its own.
Homesnap Pro gotchas
Platform shutdown creates a migration urgency gap
Closed API prevents programmatic data extraction
MLS listing data does not transfer between platforms
Concierge lead records are unreliable or missing
Twenty CRM gotchas
Import order is enforced and critical
Export limited to 20,000 records and visible columns only
Soft-deleted records count toward uniqueness and trigger restores
API rate limits cap at 200 req/min on Organization tier
No native email sequences — follow-up cadences require external tools
Pair-specific challenges
Migration approach
Audit Homesnap Pro data and design Twenty custom object schema
We audit the Homesnap Pro account for all record types: agent profiles, brokerages, contacts, property listings, showing records, and notes. We identify the full set of custom fields in use and document the relationship graph between agents, companies, properties, and opportunities. Based on this audit, we deliver a Twenty schema setup plan: custom objects for Property and AgentPerformance, custom fields on People and Opportunity, and the relation field configuration needed to support the many-to-many relationships between agents and listings. Your admin (or our team) creates this schema in Twenty before migration data is loaded.
Export and transform Homesnap Pro records in dependency order
We export Homesnap Pro records by object type, sequencing the export to respect dependency order: Companies first (the 'one' side of relationships), then People (linked to companies via companyId), then Property custom object records, then Opportunities (linked to people and properties), then Tasks for showing schedules, and finally Notes. Each export is validated for field completeness, duplicate records are flagged, and date formats are normalized to ISO 8601 for Twenty's CSV import. Properties are isolated into the custom object format, and agent production history is extracted separately for the AgentPerformance custom object.
Create a sample migration with field-level diff
A representative slice of records — typically 100–500 covering agents, contacts, a sample property, a few opportunities, and several showing tasks — is migrated first. We generate a field-level diff between the source Homesnap Pro values and the destination Twenty records so you can verify that agent license numbers landed correctly, listing status values mapped through the custom select, and showing tasks are linked to the right property and agent. Any mapping errors are corrected before the full run is scheduled.
Run full migration with delta-pickup window
The full dataset is loaded into Twenty via CSV batch import for standard objects and API batch calls for custom objects. Twenty's import limits of 20,000 records per operation are respected, and large datasets are chunked automatically. A delta-pickup window of 24–48 hours is opened after the initial load: any records created or modified in Homesnap Pro during the cutover are captured and applied as a final delta run. Your team continues working in Homesnap Pro throughout this window. We surface unassigned records, orphaned relations, and any validation errors from the import and resolve them before go-live.
Validate, reconcile, and deliver workflow export for manual rebuild
Post-migration validation confirms record counts match across source and destination, relationship links resolve correctly (People to Company, Opportunities to Property), and timestamp fields preserve original create dates. We deliver a workflow export document listing every Homesnap Pro automation rule, showing trigger, and task alert with enough detail for your admin to rebuild them in Twenty's workflow builder. Audit log and rollback procedures are documented so any post-go-live reconciliation issue can be reverted to the pre-migration state.
Platform deep dives
Homesnap Pro
Source
Strengths
Weaknesses
Twenty CRM
Destination
Strengths
Weaknesses
Complexity grading
Standard CRM migration. 2 of 8 objects need a mapping; the rest are 1:1.
Overall complexity
Standard migration
Derived from compatibility, mapping clarity, API constraints, and data volume across Homesnap Pro and Twenty CRM.
Object compatibility
2 of 8 objects need a mapping; the rest are 1:1.
Field mapping clarity
Field mapping is derived from defaults — final spec confirmed during the sample migration.
Timeline complexity
8-object category — typical timelines run 2–7 days end-to-end.
API constraints
Homesnap Pro: Not publicly documented.
Data volume sensitivity
Homesnap Pro doesn't expose a bulk API — REST + parallelization used for high-volume runs.
Estimator
Rule-based pricing — no per-record fees, no manual quotes. Migrations over 2M records are scoped individually.
Step 1
Pick a category, then your source and destination platforms.
Category
FAQ
Answers to the questions buyers ask most during Homesnap Pro to Twenty CRM migration scoping. Not seeing yours? Book a call.
Walk through your Homesnap Pro to Twenty CRM migration with a real engineer — 30 minutes, free, written quote within 24 hours.
Book a free 30 minute consultationAdjacent paths
Other ways to leave Homesnap Pro
Other ways to arrive at Twenty CRM
Ready when you are
Tell us record counts and timeline. We'll come back with a written quote inside 1 business day — no commitment, no sales pitch.