Migrate your Homesnap Pro data
MLS-integrated mobile CRM for residential real estate agents, offering free listing search, client messaging, and showing tools bundled with MLS membership.
In its favor
Why people choose Homesnap Pro
The signal that keeps Homesnap Pro on the shortlist. Sourced from G2, Capterra, and customer scoping calls.
Free tier bundled with MLS membership gave agents access to real-time MLS data and property search without additional software cost.
Direct MLS data integration meant property records, listing history, and market data were accurate and automatically refreshed.
Mobile-first design allowed agents to manage listings, client communications, and showing requests from a phone in the field.
Business Suite provided team-level reporting, agent rankings, and office production metrics for brokers managing multiple agents.
Predictive Likelihood to List feature surfaced pre-market seller leads using machine learning on ownership and equity data.
The platform was officially discontinued on October 23, 2023, with CoStar forcing all agents to migrate to Homes Pro or find an alternative.
The paid Concierge lead generation service delivered no qualified leads for multiple agents over 6-month periods, creating refund disputes and frustration.
Limited third-party integrations beyond the MLS feed required duplicate data entry across tools for marketing and transaction management.
G2 reviews cite an overall 3.0/5 rating with complaints about the gap between the free platform promise and the upsell-heavy Concierge program.
Agents reported that platform direction and support became unpredictable following the CoStar acquisition and subsequent product shutdown.
Reasons to switch
Why people leave Homesnap Pro
The recurring reasons buyers give for replacing Homesnap Pro. Presented as facts, not knocks.
Platform scorecard
Strengths, weaknesses, and where Homesnap Pro fits
Grades across six dimensions, plus a SWOT-style view of where the platform shines and where it falls short.
SWOT — strengths, weaknesses, and use-case fit
Strengths
Weaknesses
Where it works
Where it struggles
Pricing tiers
Homesnap Pro pricing overview
Homesnap Pro offered a free base tier bundled with MLS membership. The paid Concierge lead generation service cost approximately $299/year for new members and $599/year at renewal. The Business Suite for teams and brokers was priced around $599/user/year with volume pricing documented at roughly $5,990 for 10 agents. The platform was discontinued October 23, 2023.
Base Platform (Free MLS Benefit)
Tier 1 of 3
Free with MLS membership
What's included
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Book a free 30 minute consultationPricing is informational. FlitStack AI does not bill on Homesnap Pro's schedule — see our quote-based pricing →
What gets migrated
Homesnap Pro object support
Object-by-object support for Homesnap Pro migrations. Per-pair details surface during scoping.
Contacts
Mapping requiredContact records include client names, phone numbers, email addresses, and relationship notes. Homesnap Pro contact data transfers to Homes Pro at shutdown but may require field-mapping to the destination CRM's schema. We flag duplicates and missing fields during scoping.
Listings (Properties)
Mapping requiredProperty records are MLS-sourced and include address, photos, status, and listing history. MLS data is subscription-gated — it does not transfer independently between platforms. We map the listing records the agent created or favorited, not the underlying MLS feed.
Saved Searches
Mapping requiredAgents saved property searches by neighborhood, price range, or criteria. Saved searches transfer as criteria strings. We preserve the search parameters and map them to the destination CRM's matching feature or contact alerts.
Conversation Threads
Fully supportedClient messaging threads are stored as structured conversation records with timestamps. These transfer cleanly as message logs. We import them as chronological notes or activity records in the destination CRM.
Showing Requests
Mapping requiredShowings booked through Homesnap Showings were replaced by SentriKey Showings Service in October 2023. We map showing records to the destination CRM's appointment or task objects, noting the SentriKey handoff gap.
Concierge Leads
Mapping requiredThe Concierge program was a paid lead generation upsell. Lead records exist in the platform but were inconsistently populated. We import available lead records and flag gaps where agent reviews report zero qualified leads were delivered.
Agent Profile
Mapping requiredAgent Profile records include license number, bio, and profile photo. Profile data transfers to Homes Pro at shutdown. We map it as an agent or user record in the destination, noting MLS membership details separately.
Business Suite Reports
Not in this platformAgent and office production metrics, rankings, and custom reports are computed from the MLS feed and Homesnap's proprietary data. These reports do not have a data export path. We document this as a reporting gap and advise recreating key reports manually in the destination platform.
Trusted Providers Lists
Mapping requiredAgents maintained vendor referral lists (Trusted Providers) within the platform. These export as a simple list of contact records. We map them to a vendors or referral contacts object in the destination CRM.
Attachments (Property Photos)
Not in this platformListing photos and attachments are stored on Homesnap's CDN and are tied to MLS-provided imagery. The platform has not documented a photo export endpoint, and MLS licensing restrictions may prevent redistribution. Photos are flagged as non-migratable.
| Object | Support | Notes |
|---|---|---|
| Contacts | Mapping required | Contact records include client names, phone numbers, email addresses, and relationship notes. Homesnap Pro contact data transfers to Homes Pro at shutdown but may require field-mapping to the destination CRM's schema. We flag duplicates and missing fields during scoping. |
| Listings (Properties) | Mapping required | Property records are MLS-sourced and include address, photos, status, and listing history. MLS data is subscription-gated — it does not transfer independently between platforms. We map the listing records the agent created or favorited, not the underlying MLS feed. |
| Saved Searches | Mapping required | Agents saved property searches by neighborhood, price range, or criteria. Saved searches transfer as criteria strings. We preserve the search parameters and map them to the destination CRM's matching feature or contact alerts. |
| Conversation Threads | Fully supported | Client messaging threads are stored as structured conversation records with timestamps. These transfer cleanly as message logs. We import them as chronological notes or activity records in the destination CRM. |
| Showing Requests | Mapping required | Showings booked through Homesnap Showings were replaced by SentriKey Showings Service in October 2023. We map showing records to the destination CRM's appointment or task objects, noting the SentriKey handoff gap. |
| Concierge Leads | Mapping required | The Concierge program was a paid lead generation upsell. Lead records exist in the platform but were inconsistently populated. We import available lead records and flag gaps where agent reviews report zero qualified leads were delivered. |
| Agent Profile | Mapping required | Agent Profile records include license number, bio, and profile photo. Profile data transfers to Homes Pro at shutdown. We map it as an agent or user record in the destination, noting MLS membership details separately. |
| Business Suite Reports | Not in this platform | Agent and office production metrics, rankings, and custom reports are computed from the MLS feed and Homesnap's proprietary data. These reports do not have a data export path. We document this as a reporting gap and advise recreating key reports manually in the destination platform. |
| Trusted Providers Lists | Mapping required | Agents maintained vendor referral lists (Trusted Providers) within the platform. These export as a simple list of contact records. We map them to a vendors or referral contacts object in the destination CRM. |
| Attachments (Property Photos) | Not in this platform | Listing photos and attachments are stored on Homesnap's CDN and are tied to MLS-provided imagery. The platform has not documented a photo export endpoint, and MLS licensing restrictions may prevent redistribution. Photos are flagged as non-migratable. |
Gotchas
What to watch for in Homesnap Pro migrations
Issues we've hit on past Homesnap Pro migrations, tagged by severity. FlitStack AI handles every one — surfacing them up front because buyer engineering teams want to know.
Platform shutdown creates a migration urgency gap
Closed API prevents programmatic data extraction
MLS listing data does not transfer between platforms
Concierge lead records are unreliable or missing
| Severity | Issue |
|---|---|
| High | Platform shutdown creates a migration urgency gap |
| High | Closed API prevents programmatic data extraction |
| Medium | MLS listing data does not transfer between platforms |
| Medium | Concierge lead records are unreliable or missing |
Leaving Homesnap Pro?
Where Homesnap Pro customers move next
12 destinations Homesnap Pro can migrate to.
How a Homesnap Pro migration works
Four steps, Homesnap Pro-specific
Connect
Not publicly documented into Homesnap Pro. Scopes limited to read-only on the data we move.
Map
We translate Homesnap Pro-specific structures (custom fields, objects, value lists) to the destination's model.
Sample
Test with a 50–200 record subset to validate Homesnap Pro quirks before production.
Migrate
Full migration with Homesnap Pro rate-limit handling. Rollback available throughout.
FAQ
Homesnap Pro migration FAQ
Answers to the questions buyers ask most during Homesnap Pro migration scoping. Not seeing yours? Book a call.
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Migrate Homesnap Pro.
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