Migrate from JobScore to Zoho Recruit

JobScore Candidate records map directly to Zoho Recruit Candidate records. The JobScore uid becomes a custom field js_candidate_uid__c preserved for audit. Name, email, phone, address, tags, and notes migrate as native Zoho Recruit fields. JobScore's candidate-level tags (unlimited on all tiers) migrate to Zoho Recruit Tags; we resolve any tag name collisions during scoping. We detect phone-number collisions before import because JobScore's bulk import deduplication would silently overwrite existing records. The customer chooses a collision resolution strategy (skip, merge, or allow overwrite) before migration begins.

JobScore Job records map to Zoho Recruit Job Opening records. JobScore job_title becomes Job Opening Title; job_description migrates as the Description field; location fields map to Zoho Recruit's City, State, Country, and Zip Code fields. A critical pair-specific gotcha: JobScore only surfaces published jobs in its v2 API. We warn customers to publish all roles before migration and cross-reference the admin job list to surface any Draft or Unpublished jobs. If a job cannot be published before migration, we export it as a supplementary JSON payload and provide manual import instructions.

JobScore Application records (the join between Candidate and Job) map to Zoho Recruit's candidate-job association stored at the Candidate record level with a linked Job Opening reference. The Application date, current stage, and stage-change timestamps migrate as a stage history custom property on the Zoho Recruit Candidate. JobScore's custom application form field responses migrate as custom fields on the Candidate record. Application-level tags migrate as Candidate Tags in Zoho Recruit.

JobScore Interview records map to Zoho Recruit Interview records. Interview date and time, interviewer assignment (resolved via User mapping), interview type, location or video link, and interview status migrate directly. JobScore interview types (phone, video, onsite, panel) map to Zoho Recruit's interview type dropdown. Any interview location or Zoom/Google Meet link stored in JobScore migrates to the Zoho Recruit Interview's location field. Interview scheduling conflicts are flagged during scoping if the same interviewer has overlapping slots in JobScore.

JobScore Scorecards submitted by interviewers map to Zoho Recruit Interview Feedback Forms. The JobScore rating values, rubric criteria, and free-text comments migrate as a structured JSON blob attached to the Zoho Recruit Interview Feedback Form record, with a link back to the parent Interview and Candidate. Zoho Recruit does not have a native scorecard rubric builder on Standard tier; we attach the scorecard data as a formatted text block and note that Professional and Enterprise tiers offer more structured feedback field options.

JobScore's five standard stages (New, Active, Declined, Withdrawn, Hired) map to Zoho Recruit's Candidate Status values. The Active sub-stages (Screening, Interviewing, On-hold, Offer, and any custom sub-stages the customer created) cannot map directly to a Zoho Recruit equivalent because Zoho Recruit uses a single Active pipeline per Job Opening without sub-stage branching. We collapse Active sub-stages into a single 'Active' status and preserve the most recent sub-stage name in a custom field js_last_active_substage__c on the Candidate record for audit continuity.

JobScore disposition codes used to mark why a candidate moved to Declined or Withdrawn migrate as Zoho Recruit Candidate Status Reason values. We export all configured disposition codes from JobScore and create matching picklist values in Zoho Recruit before migration. The customer reviews the disposition code list during scoping to rename or consolidate codes that no longer reflect their process.

JobScore Location records map to the address fields on the Zoho Recruit Job Opening: Address, City, State, Country, and Zip Code. Location records that are reused across multiple Jobs in JobScore are deduplicated during export and linked by address value. Remote or hybrid location types stored as custom fields in JobScore migrate to a custom field on the Zoho Recruit Job Opening.

JobScore Users who appear as interviewers, job owners, or hiring managers map to Zoho Recruit User records. We match by email address. A pair-specific constraint from Zoho Recruit's migration documentation: users who already have a separate Zoho Recruit account cannot be migrated and must close that account before import. Any JobScore User without a matching Zoho Recruit User goes to a reconciliation queue for the customer's admin to provision before record import resumes.

JobScore uploaded resumes, cover letters, and candidate attachments migrate as Zoho Recruit Attachments linked to the Candidate record. We export raw document blobs and reattach them to the corresponding Zoho Recruit Candidate. Resume parsing in Zoho Recruit Standard and above processes the attached resume to populate Candidate fields automatically. Any document uploaded directly to an Application in JobScore (rather than the Candidate record) is linked to the Candidate record in Zoho Recruit with a reference to the source Job Opening.

JobScore custom application form fields created per job map to Zoho Recruit custom fields on the Candidate module. We extract the custom field schema (field name, type, required flag, options for picklist fields) from the source account and pre-create matching fields in Zoho Recruit before any candidate data loads. Standard tier supports 50 custom fields per module; Professional supports 300; Enterprise supports 300. If the customer's custom field count exceeds the destination tier limit, we flag this during scoping and recommend an Enterprise upgrade or field consolidation before migration.

JobScore freeform tags applied to Candidates migrate to Zoho Recruit Tags. Tags are preserved as first-class tag entities and reattached to Candidate records in Zoho Recruit. Tag-based segmentation used for candidate sourcing in JobScore maps directly to Zoho Recruit's tagging system without transformation. Tags applied at the Application level in JobScore are preserved as Tags on the linked Candidate record in Zoho Recruit.

JobScore email templates migrate to Zoho Recruit Email Templates. We export template name, subject line, body content (including any merge fields), and trigger conditions. Standard tier on Zoho Recruit includes 5 email templates; Professional includes 100; Enterprise is unlimited. If the customer has more email templates than the destination tier supports, we flag this during scoping and recommend Professional or Enterprise, or we provide a prioritized list of templates to migrate based on usage frequency.