CRM migration

Migrate from mQuest to Twenty CRM

Field-level mapping, validation, and rollback between mQuest and Twenty CRM. We move data and schema; workflows are rebuilt natively in Twenty CRM.

mQuest logo

mQuest

Source

Twenty CRM

Destination

Twenty CRM logo

Compatibility

100%

12 of 12

objects map 1:1 between mQuest and Twenty CRM.

Complexity

BStandard

Timeline

48–72 hours

Rollback included Accuracy guarantee Field-level validation

Overview

What this migration involves

Teams migrate from mQuest to Twenty CRM when they need a purpose-built CRM with a clean data model, full API access, and a pricing structure that doesn't bundle features behind tier add-ons. Twenty CRM stores data in four standard objects: People, Companies, Opportunities, and Tasks — with support for custom objects and custom fields in Professional and Organization cloud tiers. mQuest data models vary, so FlitStack AI begins every engagement with a data audit that maps the discovered source schema to Twenty's object structure. We sequence the migration to satisfy Twenty's import-ordering requirements: Companies first (the 'one' side of relationships), then People (linked via companyId), then Opportunities (linked to Companies and People), then Notes and Tasks (linked to their parent records), then any custom objects with relations last. We surface every field that has no direct Twenty equivalent as a custom field plan for your Twenty admin to pre-create in Settings → Data Model before data lands. Workflows, sequences, and automations do not migrate — they must be rebuilt in Twenty's workflow builder. File attachments are not included in Twenty's CSV import; we re-upload them via API and flag any that exceed size limits. Owner resolution uses email lookup against Twenty's workspace members. The migration uses read-only API access on mQuest with a 24–48h delta-pickup window that captures in-flight changes during cutover. Audit log and one-click rollback are included.

Field-level fidelity

Every standard and custom field arrives verified.

Schema-aware mapping

AI proposes the map; you confirm before any record moves.

Relationships preserved

Parent–child, lookups, and ownership stay linked.

Full activity history

Calls, emails, meetings — with original timestamps.

Attachments & notes

Documents, uploads, and inline notes move with the record.

Why teams make this switch

Two sides of the same decision

Leaving

mQuest logo

mQuest

What's pushing teams away

  • Absence of a documented public API makes deep integrations with accounting or ERP systems difficult and forces manual data re-entry.
  • Limited reporting depth beyond standard job summaries means teams that need profitability analytics by technician or region feel constrained.
  • Smaller FSM teams report that the platform's feature set is designed for more complex operations and can feel oversized for simple job scheduling needs.
  • When service portfolios grow to require multi-location or franchise-level management, the platform's structure becomes a limiting factor.
  • Lack of clear pricing transparency on the vendor's site makes budget planning difficult and drives evaluation of alternatives with published tiers.

Choosing

Twenty CRM logo

Twenty CRM

What's pulling them in

  • Top open-source CRM on GitHub with 40.6K stars, giving teams full source code access and infrastructure ownership without per-feature licensing surprises.
  • Free self-hosting under AGPL-3.0 means unlimited users and custom objects for the cost of cloud infrastructure alone, typically $20–100/month.
  • Pricing page explicitly mocks competitors for charging add-on fees for API access, webhooks, and workflows — transparency that resonates with RevOps teams burned by Salesforce.
  • Unlimited custom objects and fields with no price impact, letting teams shape the data model to their business rather than forcing business into rigid schemas.
  • Modern TypeScript/React/PostgreSQL stack means developer-led teams can extend, self-host, or integrate without fighting legacy architecture.

Object mapping

How mQuest objects map to Twenty CRM

Each row shows how a mQuest object lands in Twenty CRM, including any object-level transformations, lookup resolution, or schema-design dependencies.

Typical mapping — final map is confirmed during the sample migration step.

mQuest

Contact / Person

maps to

Twenty CRM

People

1:1
Fully supported

mQuest contact records map directly to Twenty People. Standard fields (name, email, phone, job title, address) migrate as-is. The source record's original create date is preserved in Original_Create_Date__c since Twenty sets CreatedAt at import time. Owner assignment resolves by email match against Twenty workspace members.

mQuest

Company / Organization

maps to

Twenty CRM

Companies

1:1
Fully supported

mQuest company records map to Twenty Companies. The name, domain/website, industry, and employee count fields migrate directly. Industry pick-list values require value-by-value mapping where mQuest uses different industry taxonomy than Twenty's defaults. Parent-company relationships in mQuest map to the Parent CompanyId field in Twenty.

mQuest

Deal / Opportunity

maps to

Twenty CRM

Opportunities

1:1
Fully supported

mQuest deal records map to Twenty Opportunities. The deal name, amount, and expected close date migrate directly. Pipeline and stage values in mQuest map to the Stage field in Twenty; stage pick-list options are configured in Twenty's workspace settings before migration. Probability values that exist in mQuest migrate as a custom Number field since Twenty does not have a native probability field.

mQuest

Company → Person relationship

maps to

Twenty CRM

People.companyId → Companies.id

1:1
Fully supported

mQuest contact-to-company associations require Companies to be migrated before People so the foreign-key companyId resolves correctly in Twenty. If a mQuest contact has multiple associated companies, we migrate the primary association (most-recently-modified) as the companyId and surface secondary associations as notes for manual review.

mQuest

Deal → Contact relationship

maps to

Twenty CRM

Opportunities linked to People

1:1
Fully supported

mQuest deal-to-contact associations map to Twenty's Opportunities being linked to People records via the opportunities array on People. People must exist before Opportunities can link to them. If a deal in mQuest has multiple associated contacts, all are linked in Twenty after People migration completes.

mQuest

Note / Free-text record

maps to

Twenty CRM

Notes

1:1
Fully supported

mQuest notes map to Twenty Notes, which can be attached to People, Companies, Opportunities, and other records. The note body, title, and created timestamp migrate. Rich-text formatting in mQuest notes is flattened to plain text; complex HTML notes are preserved as plain text with an HTML_Preserved__c custom field for admin review.

mQuest

Task / Activity

maps to

Twenty CRM

Tasks

1:1
Fully supported

mQuest tasks and activities map to Twenty Tasks. Title, body, due date, completion status, and assignee migrate. Assignee resolution uses email lookup against Twenty workspace members — users must be invited and accept before migration runs. Completed-at timestamp migrates as Completed_At_Source__c custom field.

mQuest

Meeting / Calendar event

maps to

Twenty CRM

Events

1:1
Fully supported

mQuest calendar events map to Twenty Events where available in the destination tier, or to Tasks with an Event_Type__c custom field flag. Start time, end time, title, and attendees migrate. Attendee email resolution uses Twenty workspace member lookup.

mQuest

Custom Object

maps to

Twenty CRM

Custom Object

1:1
Fully supported

mQuest custom objects map 1:1 to Twenty custom objects on Professional and Organization tiers. Custom object creation in Twenty must happen in Settings → Data Model before CSV import runs. N:N relationships between custom objects in mQuest require junction objects in Twenty — we surface this in the migration plan and create the junction table structure during schema setup.

mQuest

File attachment / Document

maps to

Twenty CRM

Files (re-upload via API)

1:1
Fully supported

Twenty's CSV import does not include file attachments. We download files from mQuest via API, re-upload them to Twenty's storage, and link them to the parent record by ID. Large files that exceed Twenty's size limits are flagged for manual re-upload. Source file URLs are preserved in Attachment_Source_URL__c for reference.

mQuest

Workflow / Sequence / Automation

maps to

Twenty CRM

Workflow Builder (rebuild required)

1:1
Fully supported

Workflows, sequences, and automation rules in mQuest do not migrate. We export mQuest workflow definitions as structured JSON and a written description for each rule so your Twenty admin can rebuild them in Twenty's workflow builder. Sequences — timed follow-up cadences — are not natively supported in Twenty at all; teams use third-party sequencing tools post-migration.

mQuest

Owner / User assignment

maps to

Twenty CRM

Workspace Members (resolved by email)

1:1
Fully supported

mQuest owner IDs resolve to Twenty workspace members by email address lookup. Before migration runs, all expected mQuest owners must be invited to the Twenty workspace and accept their invitations — otherwise owner assignment falls back to the admin user and is flagged in the migration report for manual correction.

Gotchas + challenges

What specifically takes care here

Platform-specific issues from each side, plus the pair-specific challenges that don't show up on either platform's page on its own.

mQuest logo

mQuest gotchas

High

No public API documented for programmatic data extraction

Medium

Custom field schemas vary by tenant with no published reference

Medium

Invoiced job data may require fiscal-period alignment

Twenty CRM logo

Twenty CRM gotchas

High

Import order is enforced and critical

High

Export limited to 20,000 records and visible columns only

Medium

Soft-deleted records count toward uniqueness and trigger restores

Medium

API rate limits cap at 200 req/min on Organization tier

Low

No native email sequences — follow-up cadences require external tools

Pair-specific challenges

  • Twenty's CSV import does not include file attachments

    Twenty's native CSV import does not carry file attachments — the import pipeline processes record fields only. Any documents, uploaded images, or file links stored on mQuest records must be re-downloaded from mQuest via API and re-uploaded to Twenty post-import. Files that exceed Twenty's storage size limits are flagged for manual re-upload. We generate a manifest of every attachment with its parent record ID and source URL so your admin can audit completeness after migration. This is a hard limitation of Twenty's import architecture and requires manual re-upload or API script work — there is no automated path through CSV.

  • Twenty requires custom fields to be created in Settings before import

    Twenty enforces a strict schema-first import model: fields must exist in Settings → Data Model before CSV data can reference them. A CSV column that references a field not yet created will silently drop — the import will succeed but the column will be empty in Twenty with no error message. FlitStack AI delivers a pre-migration field creation checklist listing every custom field required, the field type, and the target object so your Twenty admin can create them in advance. This is especially relevant for mQuest setups that use custom fields extensively on People, Companies, and Opportunities.

  • Workflows, sequences, and automations do not migrate to Twenty

    mQuest workflows and sequences are not included in data exports — they have no equivalent in Twenty's migration pipeline. Twenty's workflow builder exists and supports triggers on record create/update, time-based delays, and action steps, but it does not auto-import mQuest automation logic. We export mQuest workflow definitions as structured JSON and written descriptions so your Twenty admin has a rebuild reference. Sequences — timed email/call cadences — are not natively supported in Twenty at all; teams use third-party sequencing tools post-migration. This gap must be planned for before go-live.

  • Twenty caps CSV exports at 20,000 records per object

    Twenty's CSV export limit is 20,000 records per single export operation. If mQuest has more than 20,000 People records, for example, the export must be chunked — either by date range, by record owner, or by another filter that divides the dataset into sub-20k slices. We identify which objects exceed this threshold during the data audit and generate chunked export queries with consistent column ordering so all slices merge cleanly into Twenty without duplicate records or gaps.

  • Twenty's Free tier does not support custom objects

    If your Twenty deployment is on the Free self-hosted tier, custom objects are not available — only the four standard objects (People, Companies, Opportunities, Tasks) can be created. Any mQuest custom objects will need to be collapsed into standard objects as custom fields, or your team will need to upgrade to the Organization cloud tier or remain on self-hosted with a PostgreSQL schema extension. FlitStack AI flags this during scoping and adjusts the object mapping plan accordingly.

Migration approach

Six steps for a successful mQuest to Twenty CRM data migration

  1. Audit mQuest data and map to Twenty's object model

    FlitStack AI exports all mQuest objects via API — People, Companies, Opportunities, Notes, Tasks, and any custom objects — and runs a data audit that profiles record counts, custom field inventory, pick-list values, and relationship density. We generate a field mapping document that shows every source field, its target Twenty field, any required custom field creation, and any value mappings needed for pick-lists. This audit also identifies which objects exceed Twenty's 20,000-record export cap so chunked exports can be planned.

  2. Create Twenty custom fields and invite team members

    Before any data lands, your Twenty admin creates the custom fields identified in the audit via Settings → Data Model. Custom fields must exist before import — Twenty's import pipeline silently ignores columns referencing fields that don't exist yet. We deliver a numbered field-creation checklist with field names, types, and target objects. Simultaneously, all mQuest owner users are invited to the Twenty workspace and accept their invitations so their email addresses are available for owner-lookup during migration.

  3. Configure Twenty opportunity stages

    Twenty's opportunity Stage field uses pick-list values configured at the workspace level. We map every mQuest deal stage and pipeline combination to a Twenty stage value, adjusting Twenty's stage configuration to match. Probability values that have no Twenty native field are planned as a custom Probability__c number field. Once stage configuration is confirmed, Opportunities migration can proceed without re-mapping.

  4. Run sample migration with field-level diff

    A representative slice — typically 200–500 records spanning People, Companies, Opportunities, and Notes — migrates first using the full mapping logic. We generate a field-level diff showing source values alongside destination values for every mapped field, flagging any nulls, truncated text, unmapped pick-lists, or owner-resolution failures. You verify the diff in Twenty's UI before the full run commits. Sample migration typically runs within 4–8 hours for the test slice.

  5. Execute full migration with delta-pickup window

    The full migration runs in Twenty's required sequence: Companies first, then People, then Opportunities, then Notes and Tasks, then custom objects. A 24–48h delta-pickup window captures any records created or modified in mQuest during the cutover. Every operation is logged in the FlitStack audit log. If reconciliation shows data gaps or relationship breaks, one-click rollback reverts the Twenty environment to its pre-migration state so corrections can be made and the run re-executed.

  6. Re-upload file attachments and verify relationships

    After the structured data migration completes, FlitStack re-uploads file attachments via Twenty's API — downloading from mQuest and posting to Twenty linked to the correct parent record by Source_System_ID__c. Large files exceeding Twenty's size limits are flagged in a re-upload manifest for manual handling. Your team then verifies relationship integrity in Twenty's UI: People linked to Companies, Opportunities linked to both Company and People, Notes and Tasks attached to the correct parent records.

Platform deep dives

Context on both ends of the pair

mQuest logo

mQuest

Source

Strengths

  • Unified job lifecycle from dispatch through completion and customer sign-off in a single FSM interface.
  • Mobile app support for technicians to update job status, add notes, and capture signatures on-site.
  • Customer and site management tied directly to work orders without requiring separate address book imports.
  • Survey-triggered feedback collection after job completion provides immediate service quality signal.
  • Asset tracking linked to service history helps maintenance teams understand equipment failure patterns.

Weaknesses

  • No publicly documented REST API means integrations require manual exports, CSV workarounds, or vendor-assisted data pulls.
  • Reporting and analytics are limited to standard job summaries; custom dashboards require third-party tools.
  • Pricing and tier details are not published on the vendor site, complicating budget planning during evaluation.
  • Feature set is oriented toward complex field service operations and may feel oversized for smaller service teams with simple scheduling needs.
  • Multi-location or franchise-level management capabilities appear limited compared to enterprise FSM platforms.
Twenty CRM logo

Twenty CRM

Destination

Strengths

  • AGPL-3.0 open-source license with full source code on GitHub — no vendor lock-in, no sunset risk.
  • Unlimited users and unlimited custom objects on self-hosted, with no feature gating based on headcount.
  • REST and GraphQL APIs available on all paid tiers, not locked behind an enterprise add-on fee.
  • MCP server and webhooks shipped as standard features, not premium upgrades.
  • Modern PostgreSQL-backed data model that developer teams can query, extend, and self-host.

Weaknesses

  • Recent v1.0 release means limited production hardening compared to CRMs with multi-year operational track records.
  • No native email sequencing or sales engagement tools — follow-up cadences require a separate platform.
  • No native two-way email sync or inbox integration, requiring third-party connectors for full activity logging.
  • Self-hosting 'free' pricing hides real infrastructure and DevOps costs that stack up over time.
  • Workflow automation is functional but lacks the complexity needed for sophisticated multi-step sales motions.

Complexity grading

How hard is this migration?

Standard CRM migration. 2 of 8 objects need a mapping; the rest are 1:1.

B

Overall complexity

Standard migration

Derived from compatibility, mapping clarity, API constraints, and data volume across mQuest and Twenty CRM.

  • Object compatibility

    B

    2 of 8 objects need a mapping; the rest are 1:1.

  • Field mapping clarity

    C

    Field mapping is derived from defaults — final spec confirmed during the sample migration.

  • Timeline complexity

    B

    8-object category — typical timelines run 2–7 days end-to-end.

  • API constraints

    B

    mQuest: Not publicly documented..

  • Data volume sensitivity

    A

    mQuest exposes a bulk API — large-volume migrations stream efficiently.

Estimator

Estimate your mQuest to Twenty CRM migration cost

Rule-based pricing — no per-record fees, no manual quotes. Migrations over 2M records are scoped individually.

Step 1

What are you migrating?

Pick a category, then your source and destination platforms.

Category

FAQ

Frequently asked questions about mQuest to Twenty CRM data migrations

Answers to the questions buyers ask most during mQuest to Twenty CRM migration scoping. Not seeing yours? Book a call.

Can't find your answer?

Walk through your mQuest to Twenty CRM migration with a real engineer — 30 minutes, free, written quote within 24 hours.

Book a free 30 minute consultation

Most mQuest-to-Twenty migrations complete in 48–72 hours of clock time for under 10,000 total records. The longest single step is typically the opportunity stage configuration and custom field setup in Twenty before data lands. Larger setups with 500,000+ records or multiple custom objects extend to 5–7 days. The data audit and Twenty workspace preparation run in parallel before any data moves, so those days are not additive to the migration clock.

Adjacent paths

Related migrations to explore

Ready when you are

Move from mQuest.
Land in Twenty CRM, intact.

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