ERP migration

Migrate from Solution ERP to Epicor Prophet 21

Field-level mapping, validation, and rollback between Solution ERP and Epicor Prophet 21. We move data and schema; workflows are rebuilt natively in Epicor Prophet 21.

Solution ERP logo

Solution ERP

Source

Epicor Prophet 21

Destination

Epicor Prophet 21 logo

Compatibility

86%

12 of 14

objects map 1:1 between Solution ERP and Epicor Prophet 21.

Complexity

BStandard

Timeline

6-10 weeks

Rollback included Accuracy guarantee Field-level validation

Overview

What this migration involves

Moving from Solution ERP to Epicor ERP is a platform migration that crosses from a Gulf-market, project-centric mid-tier ERP to a globally-scaled manufacturing-first platform with cloud-native deployment on Azure or AWS. Solution ERP carries Gulf-specific tax codes, Arabic-field encoding, POS transaction logs, and multi-site configurations that Epicor ERP models differently. We extract the full Gulf VAT and excise tax catalogue during discovery, build a mapping table to Epicor's equivalent tax codes, and flag any codes with no destination equivalent for manual resolution before import. We sequence Vendors before AP ledger entries and preserve Project cost centres as departments or as separate legal entities where the destination requires entity segmentation. POS transaction logs are split into invoice and COGS journal lines against Epicor's COGS accounts. Historical journal entries are chunked by volume and migrate last, with original posting dates and audit periods preserved for continuity. Workflows, automations, and document management configurations do not migrate as code.

Field-level fidelity

Every standard and custom field arrives verified.

Schema-aware mapping

AI proposes the map; you confirm before any record moves.

Relationships preserved

Parent–child, lookups, and ownership stay linked.

Full activity history

Calls, emails, meetings — with original timestamps.

Attachments & notes

Documents, uploads, and inline notes move with the record.

Why teams make this switch

Two sides of the same decision

Leaving

Solution ERP logo

Solution ERP

What's pushing teams away

  • Processing speed degrades under multi-user load with large datasets, causing frustration during month-end close and high-transaction periods.
  • Information overload from dense dashboards overwhelms users who need simpler, role-specific views for daily operations.
  • Support responsiveness varies by region and tier, with some users reporting slower resolution times outside core business hours.
  • Limited third-party integrations compared to established global ERP platforms, creating friction for companies with diverse software ecosystems.
  • Customisation depth is narrower than tier-1 systems, restricting ability to model highly specialised industry workflows.

Choosing

Epicor Prophet 21 logo

Epicor Prophet 21

What's pulling them in

  • Industry-specific design for wholesale distributors, not a general-purpose ERP repurposed for distribution — distributors choose P21 because it matches their replenishment, kitting, and counter-sale workflows out of the box.
  • Strong inventory control with automated replenishment, lot and serial tracking, and multi-warehouse management appeals to distributors with complex stock requirements and tight margin pressure.
  • Responsive customer support cited across G2 and Gartner reviews, with Epicor's 90% retention rate reflecting long-term customer satisfaction in a market where switching costs are high.
  • Cloud deployment on Microsoft Azure provides the flexibility to scale user counts and warehouse locations without on-premise infrastructure investment.
  • The Software Development Kit lets distributors personalize P21 to their specific business processes without modifying the application source code, preserving upgrade paths.

Object mapping

How Solution ERP objects map to Epicor Prophet 21

Each row shows how a Solution ERP object lands in Epicor Prophet 21, including any object-level transformations, lookup resolution, or schema-design dependencies.

Typical mapping — final map is confirmed during the sample migration step.

Solution ERP

Chart of Accounts

maps to

Epicor Prophet 21

GL Account

1:1
Mapping required

Account codes, names, and hierarchies transfer from Solution ERP to Epicor GL Account. We flag inactive accounts and map Gulf-specific VAT and excise tax codes to Epicor Tax Jurisdiction equivalents. Qatar's 5% VAT and any excise classifications require explicit mapping tables built during discovery because Epicor's standard tax engine covers country-level VAT but not Gulf-region excise codes without configuration.

Solution ERP

Customers

maps to

Epicor Prophet 21

Customer

1:1
Fully supported

Customer records including contact details, addresses, payment terms, and credit limits migrate as-is to Epicor Customer. Arabic company names are preserved in UTF-8 encoding. We confirm the destination Epicor company supports RTL field rendering if Arabic-language reporting is required. Customer payment terms map to Epicor Terms of Payment codes.

Solution ERP

Vendors

maps to

Epicor Prophet 21

Supplier

1:1
Fully supported

Vendor master records including tax registration numbers and bank details transfer to Epicor Supplier. We validate IBAN and bank account formats against the destination country's banking standards. Vendor payment terms map to Epicor Terms of Payment. Vendor records migrate before AP ledger entries to satisfy the foreign-key dependency in Epicor's purchase ledger.

Solution ERP

Items

maps to

Epicor Prophet 21

Part

1:1
Mapping required

Items with pricing, stock levels, and unit-of-measure hierarchies transfer to Epicor Part. Unit-of-measure naming conventions differ between Solution ERP and Epicor; we build a unit-of-measure conversion table during discovery. For construction-specific items, the Part's default cost and BOM (bill of materials) are preserved if they represent assemblies used in project costing.

Solution ERP

Open AP

maps to

Epicor Prophet 21

AP Invoice

1:1
Fully supported

Outstanding payables require careful date-range scoping with a migration-cutoff timestamp. We match open invoice numbers to prevent duplication and flag partial payments that span the cutoff date. Epicor AP Invoice records are created with the Supplier lookup resolved, and the outstanding balance is carried as a open item tied to the original invoice reference.

Solution ERP

Open AR

maps to

Epicor Prophet 21

AR Invoice

1:1
Fully supported

Outstanding receivables migrate as open Epicor AR Invoice records with Customer resolved by account number. We apply the same migration-cutoff timestamp used for AP. Any invoices with overpayments or credit memos are flagged for the customer's finance team to reconcile before finalising the AR migration.

Solution ERP

Projects

maps to

Epicor Prophet 21

Project and Project Phase

1:1
Fully supported

Project records including budgets, milestones, and cost allocations transfer. Solution ERP's construction-specific phases and billing schedules map directly to Epicor Project Phases. Project cost centres are preserved as departments or as separate legal entities in Epicor depending on the destination's entity segmentation configuration. We flag any project with an open PO or Work Order for the customer's project manager to confirm before migration.

Solution ERP

Work Orders

maps to

Epicor Prophet 21

Job and Job Operation

1:many
Fully supported

Solution ERP Work Orders map to Epicor Job (the parent production order) and Job Operations (the individual steps). If Solution ERP tracks labour hours and machine time per operation, these transfer to Epicor JobOper records with the appropriate work centre reference. We resolve the work centre from Solution ERP's cost centre codes during the transform phase.

Solution ERP

POS Transactions

maps to

Epicor Prophet 21

AR Invoice and GL Journal Entry

1:many
Fully supported

POS transactions logged in Solution ERP often lack the cost-of-goods-sold split needed for accurate financial posting in Epicor. We identify POS-specific transaction types during discovery and split them into two records: an Epicor AR Invoice for the sales side and a GL Journal Entry with COGS debit and inventory credit lines applying the destination's COGS accounts. This reclassification step adds time but ensures Epicor's financial reporting accuracy.

Solution ERP

Historical Transactions

maps to

Epicor Prophet 21

GL Journal Entry

1:1
Mapping required

Past journal entries transfer on request with full line-item detail. Volume-based chunking applies for large histories (typically in batches of 5,000 entries). We preserve original posting dates, fiscal periods, and audit references. Historical records are migrated last and quarantined separately from current-year data so that clean current records land first in Epicor's live fiscal year.

Solution ERP

Documents

maps to

Epicor Prophet 21

Attachments (linked to ERP records)

1:1
Mapping required

Attached files and document metadata (date, author, type) are extracted separately from binary content. We map document metadata to Epicor's native attachment model and link files to the corresponding Customer, Supplier, Part, or Project record. Binary file migration is scoped separately because Epicor stores attachments differently depending on whether the customer uses Epicor Data Logic or a connected DMS.

Solution ERP

Bank/Cash Accounts

maps to

Epicor Prophet 21

Bank Account and Cash GL Account

1:1
Fully supported

Bank account balances and cash account records migrate. We apply a migration-date cutoff balance adjustment to reconcile any transactions posted after the export snapshot. Epicor's bank reconciliation module is seeded with the opening balance from the last reconciled statement in Solution ERP.

Solution ERP

Fixed Assets

maps to

Epicor Prophet 21

Asset

1:1
Mapping required

Asset registers including acquisition dates, depreciation methods, and net book value transfer to Epicor Asset. We validate depreciation schedules against destination tax depreciation rules where applicable. Assets without a valid serial number or location code are flagged for the customer's fixed assets team to assign before the asset record is created in Epicor.

Solution ERP

Users

maps to

Epicor Prophet 21

Epicor User Account

1:1
Mapping required

User accounts and role assignments migrate as role-name mappings because permission structures vary between ERP platforms. We flag admin-level accounts for explicit review and map Solution ERP role names to Epicor Business Logic access rights. Epicor requires at least one active admin user to be provisioned before the migration user writes records.

Gotchas + challenges

What specifically takes care here

Platform-specific issues from each side, plus the pair-specific challenges that don't show up on either platform's page on its own.

Solution ERP logo

Solution ERP gotchas

High

Gulf VAT and tax code mapping is non-trivial

Medium

POS transaction logs may require reclassification

Medium

Multi-site records require entity-level segmentation

Medium

Historical data quality is often inconsistent in legacy exports

Epicor Prophet 21 logo

Epicor Prophet 21 gotchas

High

Third-party bolt-on integrations complicate migration scope

High

Dirty data without standardized processes compounds migration risk

Medium

SDK customizations and BPMs may not survive platform upgrades

Medium

Report-based export only for non-technical users

Low

Per-user pricing model requires accurate user count before migration planning

Pair-specific challenges

  • Gulf VAT and excise tax code mapping requires explicit configuration

    Solution ERP was built for Qatar's 5% VAT and Gulf excise tax regime. Epicor ERP's standard tax engine covers country-level VAT but not Gulf-region excise classifications without manual configuration. We extract the full tax code catalogue from Solution ERP during discovery, build a mapping table to Epicor's Tax Jurisdiction codes, and flag any codes with no destination equivalent for manual resolution before import begins. Skipping this step results in incorrect tax postings on every migrated AP and AR record.

  • Multi-site legal-entity boundaries must be derived from Solution ERP branch codes

    Solution ERP supports multi-site configurations but the exported data does not always carry an explicit legal-entity identifier. Epicor ERP uses separate legal entities per location with inter-company accounting. We derive entity boundaries from cost-centre codes or branch identifiers in the export and map each to a corresponding Epicor Company. Any records with ambiguous site归属 are quarantined for the customer to confirm before the entity is created in Epicor.

  • POS transaction logs require COGS reclassification before Epicor import

    Solution ERP POS transaction logs may not carry the cost-of-goods-sold split that Epicor's financial posting model requires. POS entries often lack the COGS debit and inventory credit pair needed for accurate period reporting. We identify POS-specific transaction types during discovery, split each into an AR Invoice and a GL Journal Entry applying the destination's COGS accounts, and validate the posting before confirming the migration phase.

  • Arabic-field encoding and RTL rendering must be confirmed in Epicor

    Solution ERP preserves Arabic company names and addresses in UTF-8 encoding. Epicor ERP supports Unicode but RTL rendering depends on the company's Epicor configuration and any custom report templates. We preserve Arabic field content as-is and flag any report templates or label formats that require RTL configuration in Epicor. If Arabic-language labels or print layouts are required, a separate configuration engagement is scoped.

  • Historical data quality degrades in legacy Solution ERP exports

    ERP data older than three to five years frequently contains missing fields, inconsistent date formats, and duplicate ledger entries accumulated through years of manual corrections. We run pre-migration data quality checks and produce a cleaning report before any records are written to Epicor. Historical records are migrated last in quarantined batches so that clean current-year data lands first in the live fiscal year. Duplicate account codes and orphaned ledger entries are flagged for the customer's finance team to resolve before the historical batch runs.

Migration approach

Six steps for a successful Solution ERP to Epicor Prophet 21 data migration

  1. Discovery and Gulf tax code catalogue extraction

    We audit the Solution ERP instance across chart of accounts structure, active tax codes, vendor and customer volumes, open AP/AR aging, project count and status, work order history, POS transaction log types, and document attachment count. We extract the complete Gulf VAT and excise tax code catalogue and build an initial mapping to Epicor Tax Jurisdiction codes. We also derive multi-site entity boundaries from cost-centre codes and branch identifiers. The discovery output is a written migration scope, a tax code mapping table, and an entity boundary map requiring customer sign-off before schema design begins.

  2. Schema design and Epicor entity configuration

    We design the destination schema in Epicor. This includes provisioning GL Accounts with the Gulf tax code mapping, Company entities (one per derived legal entity from Solution ERP sites), Customers, Suppliers, Parts with unit-of-measure conversion, and Projects with phases. For the COGS split on POS transactions, we configure the GL accounts in Epicor that receive the reclassified journal entries. Epicor implementation is typically performed in a Sandbox or Pilot company first; we coordinate with the customer's Epicor VAR to ensure the migration company is in the correct environment before data writes begin.

  3. Vendor and AP migration with tax code resolution

    We run Supplier migration first because AP Invoice records in Epicor reference the Supplier foreign key. Gulf tax registration numbers on vendor records are mapped to Epicor's Tax Payer ID field. Once Suppliers are validated, we migrate open AP invoices within the migration-cutoff timestamp, flagging any partial payments spanning the cutoff date for the accounts payable team to confirm. Vendor payment terms are mapped to Epicor Terms of Payment codes.

  4. Customer, AR, and sales ledger migration

    Customer records migrate with Arabic names preserved in UTF-8. Open AR invoices are migrated with the Customer reference resolved. Credit memos and overpayments are flagged for the finance team. Sales ledger opening balances are reconciled against the last reported figures in Solution ERP and any discrepancies above 0.5% are investigated before proceeding.

  5. Project, work order, and inventory migration

    Active projects migrate with phases, budgets, and milestones preserved. Project cost centres map to Epicor departments or separate legal entities based on the entity boundary map. Open work orders migrate as Epicor Jobs with Job Operations resolved by work centre. Part inventory balances transfer as Epicor Part quantity records with the on-hand value reconciled to the last reported balance in Solution ERP. POS transaction logs are processed last in this phase with the COGS split applied and GL journal entries written against the configured COGS accounts.

  6. Cutover, delta sync, and automation inventory handoff

    We freeze Solution ERP writes during cutover, run a final delta migration of any records modified during the migration window, then enable Epicor as the system of record. Bank account opening balances are reconciled against the last reconciled statement. We deliver a written inventory of every Solution ERP automation, workflow, and document management configuration requiring rebuild in Epicor. We support a one-week post-go-live window to resolve any reconciliation issues raised by the customer's finance or operations team. Epicor Workflow rebuild and document management reconfiguration are outside standard migration scope and are handled separately by an Epicor VAR.

Platform deep dives

Context on both ends of the pair

Solution ERP logo

Solution ERP

Source

Strengths

  • Integrated ERP, POS, and document management reduces data silos for retail and project-based operations.
  • Construction and project-centric module with native cost tracking and billing workflows.
  • Arabic-language support and Gulf-market compliance awareness in core product.
  • Evolving platform model with commitment to ongoing development rather than static legacy releases.
  • Appeals to mid-market businesses seeking a tier-2 ERP with lower entry cost than global giants.

Weaknesses

  • Performance degrades under concurrent multi-user load with large transaction volumes.
  • Narrower third-party integration ecosystem than established global ERP platforms.
  • Denser information architecture can overwhelm non-technical users needing simplified role views.
  • Support responsiveness varies by subscription tier and geographic region.
  • Customisation scope is shallower than tier-1 ERP systems, limiting highly specialised workflow modelling.
Epicor Prophet 21 logo

Epicor Prophet 21

Destination

Strengths

  • Purpose-built for wholesale distribution with industry-specific replenishment, kitting, and counter-sale workflows out of the box.
  • Multi-warehouse management with bin locations, cross-docking, and real-time inventory visibility across all warehouse locations.
  • Automated replenishment engine with demand-based and min-max planning reduces stockouts and overstock carrying costs.
  • AI-infused reporting via Epicor Prism provides Gen AI-driven insights into ERP data without requiring a BI team.
  • Strong customer retention at 90% and a 50-year track record in the distribution vertical provides long-term vendor stability.

Weaknesses

  • High total cost of ownership — per-user pricing of $150-200/month plus $10K-$500K implementation creates significant budget commitment for small and mid-market distributors.
  • Customization via SDK requires technical expertise and introduces upgrade risk when custom code conflicts with new P21 releases.
  • Report generation performance is a known pain point — multiple users report system freezes during large or complex report exports.
  • Third-party bolt-on reliance for functionality that competitors include natively increases integration complexity and total solution cost.
  • Limited public API documentation — developers building custom integrations report difficulty finding P21 API authentication methods and endpoint specifications.

Complexity grading

How hard is this migration?

Standard ERP migration. 2 of 8 objects need a mapping; the rest are 1:1.

B

Overall complexity

Standard migration

Derived from compatibility, mapping clarity, API constraints, and data volume across Solution ERP and Epicor Prophet 21.

  • Object compatibility

    B

    2 of 8 objects need a mapping; the rest are 1:1.

  • Field mapping clarity

    C

    Field mapping is derived from defaults — final spec confirmed during the sample migration.

  • Timeline complexity

    B

    8-object category — typical timelines run 2–7 days end-to-end.

  • API constraints

    B

    Solution ERP: Not publicly documented.

  • Data volume sensitivity

    B

    Solution ERP doesn't expose a bulk API — REST + parallelization used for high-volume runs.

Estimator

Estimate your Solution ERP to Epicor Prophet 21 migration cost

Rule-based pricing — no per-record fees, no manual quotes. Migrations over 2M records are scoped individually.

Step 1

What are you migrating?

Pick a category, then your source and destination platforms.

Category

FAQ

Frequently asked questions about Solution ERP to Epicor Prophet 21 data migrations

Answers to the questions buyers ask most during Solution ERP to Epicor Prophet 21 migration scoping. Not seeing yours? Book a call.

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Most migrations land between six and ten weeks for companies with fewer than 50,000 ledger accounts, 2,000 vendors, and 500 active projects with no Gulf excise tax codes. Migrations with complex multi-site entity structures, extensive historical journal histories (over 100,000 entries), Arabic-field encoding requirements, and POS transaction log reclassification move to fourteen to twenty-two weeks because of Gulf tax code reconciliation, entity boundary derivation, and COGS split processing. Epicor implementation services (VAR-led configuration, testing, and training) typically add an additional three to nine months outside the FlitStack AI migration window.

Adjacent paths

Related migrations to explore

Ready when you are

Move from Solution ERP.
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