CRM migration

Migrate from Maple CRM to HubSpot

Field-level mapping, validation, and rollback between Maple CRM and HubSpot. We move data and schema; workflows are rebuilt natively in HubSpot.

Maple CRM logo

Maple CRM

Source

HubSpot

Destination

HubSpot logo

Compatibility

100%

12 of 12

objects map 1:1 between Maple CRM and HubSpot.

Complexity

BStandard

Timeline

48–72 hours of active migration time

Rollback included Accuracy guarantee Field-level validation

Overview

What this migration involves

Maple CRM stores customer data across leads, customers, deals, contracts, and service records, with a sales-pipeline model that tracks deal stages through custom-defined workflows. HubSpot organizes data around Contacts, Companies, Deals, and optional Tickets and Custom Objects, using lifecycle stages to track contact progression and deal pipelines to manage sales processes. The migration carries all standard Maple CRM records — leads, customers, companies, deals, and activity history — into HubSpot's corresponding objects, with custom properties created for Maple fields that have no direct HubSpot equivalent. Contracts and invoices stored in Maple CRM have no native HubSpot counterpart and are preserved as PDF attachments or migrated to HubSpot Files for reference. Workflows and automation rules built in Maple CRM cannot migrate and must be rebuilt in HubSpot's workflow builder; FlitStack exports the Maple workflow definitions as a rebuild reference. The migration uses HubSpot's CRM API and import tools to move records in dependency order — Companies first, then Contacts, then Deals — with owner resolution by email match and a delta-pickup window capturing any records modified during cutover.

Field-level fidelity

Every standard and custom field arrives verified.

Schema-aware mapping

AI proposes the map; you confirm before any record moves.

Relationships preserved

Parent–child, lookups, and ownership stay linked.

Full activity history

Calls, emails, meetings — with original timestamps.

Attachments & notes

Documents, uploads, and inline notes move with the record.

Why teams make this switch

Two sides of the same decision

Leaving

Maple CRM logo

Maple CRM

What's pushing teams away

  • Integration ecosystem is narrow — users report friction connecting with marketing automation platforms and newer business tools, pushing them toward broader CRMs.
  • Limited customization options for workflows and fields leave growing teams unable to model complex immigration scenarios without workarounds.
  • No integrated HR module means staff records, payroll context, and team assignments stay outside the CRM, creating a data gap.
  • Reporting on large datasets requires a steep learning curve; users struggle to build graphs and analytics for high-volume case loads.
  • Workflow automations are tightly coupled to the platform — migrating out means rebuilding every automation rule from scratch.

Choosing

HubSpot logo

HubSpot

What's pulling them in

  • Lowest barrier to entry of any major CRM — the free tier with unlimited contacts lets teams validate fit before committing to a paid plan, according to G2 and Capterra reviewers.
  • Native integration between the CRM and sales engagement tools (sequences, email tracking, dialer) means no separate sync configuration, a theme across G2 Sales Hub reviews.
  • Pipeline visualization, deal tracking, and automated workflows are consistently praised as intuitive and easy to set up without developer involvement.
  • Strong onboarding for new team members — reviewers on Capterra and G2 highlight how quickly new reps become productive without formal training.
  • The HubSpot platform ecosystem (Marketing, Sales, Service, CMS hubs) allows growing companies to consolidate tools without building new integrations.

Object mapping

How Maple CRM objects map to HubSpot

Each row shows how a Maple CRM object lands in HubSpot, including any object-level transformations, lookup resolution, or schema-design dependencies.

Typical mapping — final map is confirmed during the sample migration step.

Maple CRM

Lead

maps to

HubSpot

Contact

1:1
Fully supported

Maple CRM leads map directly to HubSpot contacts. Email, phone, name, and address fields transfer as-is. The HubSpot lifecycle_stage property defaults to 'lead' for migrated records unless the source record indicates a later stage. Owner resolution matches Maple owner email to HubSpot user email.

Maple CRM

Customer

maps to

HubSpot

Contact

1:1
Fully supported

Maple CRM customer records map to HubSpot contacts with lifecycle_stage set to 'customer'. All customer properties transfer to HubSpot contact properties, including custom fields. The Maple customer record ID is stored as Source_System_ID__c for traceability and future synchronization needs. Associated company links and deal associations are resolved using the same lookup mechanisms applied throughout the migration.

Maple CRM

Company

maps to

HubSpot

Company

1:1
Fully supported

Maple CRM companies map to HubSpot companies. Company name, domain, industry, employee count, and annual revenue transfer directly. HubSpot's company record becomes the canonical record for all associated contacts. Multi-location companies in Maple CRM collapse to one HubSpot company with additional location properties.

Maple CRM

Deal

maps to

HubSpot

Deal

1:1
Fully supported

Maple CRM deals map to HubSpot deals with the pipeline and stage values translated to HubSpot pipeline IDs and stage labels. Deal name, amount, close date, and owner transfer directly. Probability and forecast category are re-applied based on HubSpot's stage configuration after migration.

Maple CRM

Pipeline / Stage

maps to

HubSpot

Pipeline / Deal Stage

1:1
Fully supported

Maple CRM pipeline definitions become HubSpot deal pipelines. Each Maple pipeline creates a corresponding HubSpot pipeline, and Maple stage names map to HubSpot stage labels value-by-value. Stage probability values are set per stage in HubSpot's pipeline configuration, and forecast categories are assigned to match the sales motion semantics of the original pipeline.

Maple CRM

Contract / AMC

maps to

HubSpot

File + Custom Property

1:1
Fully supported

HubSpot has no native contract object. Maple CRM contracts migrate as file attachments linked to the associated contact or company record. Contract metadata (expiry date, renewal terms, AMC type) transfers to custom properties on the contact or company for reference.

Maple CRM

Invoice / Quotation

maps to

HubSpot

File + Quote (Professional+)

1:1
Fully supported

Maple CRM invoices and quotations have no direct HubSpot equivalent. PDF versions of invoices and quotes are migrated as files attached to the relevant deal or contact record. For Professional+ HubSpot accounts, quote line items can be created manually from the migrated data.

Maple CRM

Activity (Call, Email, Meeting)

maps to

HubSpot

Engagement (Call, Email, Meeting)

1:1
Fully supported

Maple CRM call logs, emails, and meeting records map to HubSpot engagements. Original timestamps, body content, and owner assignments are preserved. Call duration and outcome data transfer to HubSpot call properties. Meeting details including title, start/end time, and attendees map to HubSpot meeting records.

Maple CRM

Note / Document

maps to

HubSpot

File / Note

1:1
Fully supported

Maple CRM notes and uploaded documents attach to the corresponding HubSpot record. Text notes migrate as HubSpot notes with original create dates and author attribution preserved. File attachments re-upload to HubSpot Files, maintaining the association to the contact, company, or deal record throughout the migration process.

Maple CRM

Custom Field (Lead)

maps to

HubSpot

Custom Property (Contact)

1:1
Fully supported

Maple CRM custom fields on leads and customers create HubSpot custom properties. Field types map to HubSpot property types: text fields, number fields, date fields, and pick-list fields each have corresponding HubSpot types. Pick-list values require value-by-value mapping when the source uses defined option sets.

Maple CRM

Service Request / Ticket

maps to

HubSpot

Ticket

1:1
Fully supported

If the Maple CRM setup includes service request tracking, these map to HubSpot Tickets. Ticket properties transfer to HubSpot ticket fields, and pipeline stages map to HubSpot ticket pipelines. Owner resolution applies the same email-match logic used for contacts and deals.

Maple CRM

Workflow / Automation Rule

maps to

HubSpot

Workflow (rebuild required)

1:1
Fully supported

Maple CRM workflow rules and automation logic do not migrate. Triggers, conditions, and actions defined in Maple are exported as a structured reference document for rebuilding in HubSpot's workflow builder. The export includes conditional logic, action sequences, and time-based triggers so your team can recreate equivalent automations in HubSpot's automation framework.

Gotchas + challenges

What specifically takes care here

Platform-specific issues from each side, plus the pair-specific challenges that don't show up on either platform's page on its own.

Maple CRM logo

Maple CRM gotchas

High

Workflow automations have no migration path

Medium

Minimum 10-user license enforced at signup

Medium

Agreement templates are not API-exportable

Medium

Support Request SLA/TAT rules do not migrate

Low

Intake form data is tightly coupled to immigration jurisdiction

HubSpot logo

HubSpot gotchas

High

Marketing Contacts billing model is migration-critical

High

Feature tier gating is not visible until onboarding

Medium

Mandatory onboarding fees inflate year-one cost

Medium

HubSpot CSV importer cannot migrate engagements or attachments

Medium

Custom objects require Enterprise and a pre-existing schema

Pair-specific challenges

  • Contract and invoice records require reference-only migration

    Maple CRM stores contracts and AMCs with expiry dates, renewal terms, and invoice histories that have no native HubSpot equivalent. HubSpot lacks a contracts object or invoice management beyond Professional-tier Quotes with line items. FlitStack migrates contract PDFs as file attachments and creates custom date properties for expiry tracking, but renewal reminders and AMC automation logic must be rebuilt using HubSpot workflows or a connected tool. This is a functional gap, not a data-loss issue — the documents transfer, but the operational triggers do not.

  • Lifecycle stage mapping requires manual configuration before migration

    HubSpot's lifecycle_stage property defaults to 'subscriber' for new contacts, but Maple CRM customers may arrive with varying status indicators (customer type, account status, membership tier). HubSpot requires the lifecycle_stage pick-list to be pre-configured with the exact values that will be imported. FlitStack maps Maple customer type fields to HubSpot lifecycle values during migration, but the HubSpot portal must have those values enabled in the property settings before the import runs. This configuration is a pre-migration step your HubSpot admin completes in Settings > Properties.

  • Maple CRM multi-object associations collapse to HubSpot primary associations

    Maple CRM allows a contact to have multiple associated companies and deals with role labels (primary contact, billing contact, etc.). HubSpot's Contact record has a single 'associated company' field plus Account Contact Relationships for secondary associations, but deal associations use Opportunity Contact Roles with a fixed Role pick-list. Role labels from Maple that don't map to standard Opportunity Contact Role values (e.g., Decision Maker, Influencer) are preserved in a custom text property. FlitStack surfaces the association mapping in the pre-migration plan so your team can decide whether to recreate every label or consolidate to standard roles.

  • Workflow automation does not transfer — rebuild required

    Maple CRM workflow rules trigger on record changes, field updates, date-based conditions, and email notifications. These are not stored as data and cannot be exported and reimported into HubSpot. HubSpot's workflow builder uses different trigger types (contact property change, deal stage change, form submission) and different condition syntax. FlitStack exports Maple workflow definitions as a structured document listing triggers, conditions, and actions, but rebuilding each workflow in HubSpot's automation builder is a manual step that typically requires 1–2 hours per complex workflow. Budget this rebuild effort separately from the data migration.

  • Owner resolution by email may leave unmatched records

    FlitStack resolves Maple CRM owner IDs to HubSpot users by matching email addresses. Maple CRM users who do not have corresponding HubSpot user accounts are flagged as unmatched before migration. Unmatched records default to a fallback owner (usually the migration admin) but this means deal and contact ownership may not reflect the original Maple assignment. Your team must either create HubSpot user accounts for all active Maple owners before migration or decide on a fallback ownership strategy. Unmatched records are listed in the pre-migration validation report.

Migration approach

Six steps for a successful Maple CRM to HubSpot data migration

  1. Extract Maple CRM data via API export

    FlitStack connects to Maple CRM using your API credentials and exports all record types: leads, customers, companies, deals, contracts, invoices, activities, and attachments. The extraction pulls current field values, association relationships, owner assignments, and create/update timestamps. File attachments are downloaded to temporary storage for re-upload to HubSpot Files. The extraction runs read-only and does not modify your Maple CRM account.

  2. Cleanse and standardize field values

    Extracted data passes through a cleansing step: duplicate records are flagged using email and company name matching, date formats are normalized to YYYY-MM-DD, phone numbers are standardized, and null values are handled per HubSpot import requirements. Custom field definitions from Maple are catalogued and mapped to HubSpot property types. Pick-list values are compared against HubSpot's existing options and new values are prepared for property creation.

  3. Configure HubSpot properties and pipelines

    Before data loads, FlitStack creates the custom properties in HubSpot for fields that have no standard equivalent: contract expiry dates, invoice metadata, original create dates, and source system IDs. Deal pipelines are created in HubSpot matching the Maple pipeline and stage configuration. Lifecycle stage values are enabled in HubSpot's property settings. This step requires HubSpot admin credentials or a user with property creation permissions.

  4. Resolve owners and validate associations

    Maple CRM owner email addresses are matched against HubSpot user accounts. Matched users are assigned as record owners in HubSpot. Unmatched owners are flagged and listed in the validation report. Company records are loaded first so that Contact and Deal associations can resolve to valid AccountId and CompanyId lookups. Contact-company associations and deal-contact roles are mapped to their HubSpot equivalents.

  5. Run sample migration with field-level diff

    A representative subset of records — typically 100–500 spanning contacts, companies, deals, and activities — migrates to HubSpot first. FlitStack generates a field-level comparison report showing source value versus destination value for every mapped field. You review the diff to verify lifecycle stage mapping, pipeline stage assignment, owner resolution, and attachment re-upload. No records are permanently committed until you approve the sample.

  6. Execute full migration with delta-pickup cutover

    After sample approval, the full dataset migrates to HubSpot in dependency order: Companies first, then Contacts, then Deals, then Activities, then Files. A delta-pickup window of 24–48 hours captures any records created or modified in Maple CRM during the migration run. FlitStack generates an audit log of every record created, updated, or skipped, and one-click rollback reverts the migration if reconciliation reveals critical issues.

Platform deep dives

Context on both ends of the pair

Maple CRM logo

Maple CRM

Source

Strengths

  • User-friendly interface consistently rated across G2 reviews, with low onboarding friction for non-technical teams.
  • Client portal with e-signing, document upload, and invoice viewing reduces manual communication overhead.
  • Integrated invoicing and quotation generation with PDF output keeps billing inside the same tool.
  • Per-user pricing without contact-based surcharges provides cost predictability for growing immigration firms.
  • Mobile apps for iOS and Android support field staff managing site visits and client meetings.

Weaknesses

  • Integration ecosystem is narrow with documented friction connecting to marketing automation and newer SaaS tools.
  • Workflow automations are not exported — every rule must be manually rebuilt in the destination system.
  • No native HR module means employee records and team management stay siloed outside the CRM.
  • Reporting has a steep learning curve for large datasets, with users struggling to build graphs and analytics.
  • Minimum user license of 10 seats means small teams under 10 people pay for unused seats or cannot adopt the platform.
HubSpot logo

HubSpot

Destination

Strengths

  • Genuinely useful free CRM tier with no seat limit on contact records.
  • All-in-one sales engagement layer (sequences, email tracking, calling, dialer) embedded natively in the CRM, eliminating a separate integration.
  • Intuitive interface and fast onboarding for individual reps, per G2 and Capterra reviews.
  • Workflow automation triggers across contacts, deals, and tickets with a visual builder.
  • API coverage for all standard objects including custom objects at Enterprise tier.

Weaknesses

  • Pricing model is contact-based at the marketing layer — importing all records as marketing contacts can multiply the monthly bill by 4×.
  • Feature tier cliffs are frequent surprises: sequences, calling, advanced reporting, and quoting are all gated, often requiring plan upgrades mid-implementation.
  • Mandatory onboarding fees at Professional ($1,500) and Enterprise ($3,500) are not prominently disclosed on the pricing page.
  • API rate limits are restrictive for bulk migration — burst limits of 100-200 req/10sec and search endpoint limits of 4 req/sec require careful job queuing.
  • Custom objects, additional pipelines, and advanced forecasting are Enterprise-only, making cost projections difficult for growing teams.

Complexity grading

How hard is this migration?

Standard CRM migration. 1 of 8 objects need a mapping; the rest are 1:1.

B

Overall complexity

Standard migration

Derived from compatibility, mapping clarity, API constraints, and data volume across Maple CRM and HubSpot.

  • Object compatibility

    B

    1 of 8 objects need a mapping; the rest are 1:1.

  • Field mapping clarity

    C

    Field mapping is derived from defaults — final spec confirmed during the sample migration.

  • Timeline complexity

    B

    8-object category — typical timelines run 2–7 days end-to-end.

  • API constraints

    B

    Maple CRM: Not publicly documented.

  • Data volume sensitivity

    B

    Maple CRM doesn't expose a bulk API — REST + parallelization used for high-volume runs.

Estimator

Estimate your Maple CRM to HubSpot migration cost

Rule-based pricing — no per-record fees, no manual quotes. Migrations over 2M records are scoped individually.

Step 1

What are you migrating?

Pick a category, then your source and destination platforms.

Category

FAQ

Frequently asked questions about Maple CRM to HubSpot data migrations

Answers to the questions buyers ask most during Maple CRM to HubSpot migration scoping. Not seeing yours? Book a call.

Can't find your answer?

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Most Maple CRM to HubSpot migrations complete within 48–72 hours of active migration time for datasets under 50,000 records. The longest phase is typically the pre-migration planning: configuring HubSpot properties, mapping pipeline stages, and resolving owner accounts. Datasets exceeding 200,000 records or with extensive custom fields, contract attachments, and multi-object relationships extend to 7–10 days. FlitStack provides a timeline estimate after reviewing your Maple CRM data export.

Adjacent paths

Related migrations to explore

Ready when you are

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