Migrate your Kylas Sales CRM data
Indian-origin sales CRM with unlimited-user flat-rate pricing built for growing SMBs, offering pipeline management, WhatsApp integration, and field-sales tracking out of the box.
In its favor
Why people choose Kylas Sales CRM
The signal that keeps Kylas Sales CRM on the shortlist. Sourced from G2, Capterra, and customer scoping calls.
Unlimited-user flat pricing removes seat-gating friction—growing teams can onboard every rep without triggering a per-user bill, a model reviewers on Capterra cite as a decisive differentiator.
Built-in WhatsApp, SMS, and calling integrations collapse the communication stack into one CRM, eliminating the need for separate telephony connectors that add cost and sync lag.
The visual pipeline with drag-and-drop stage customization lets sales managers reconfigure deal flows without touching code, praised across G2 reviews for reducing pipeline maintenance overhead.
A strong onboarding and training programme bundled into the paid tier means new users reach productivity faster, a factor highlighted in multiple GetApp reviews as a reason teams stick with Kylas.
Lead scoring and automated lead routing reduce manual triage time, and reviewers note the feature set is enterprise-grade without requiring a dedicated admin to maintain it.
Record storage caps on the free tier (1,000 records) force an early upgrade, and some reviewers on Capterra and Reddit report the $200/month flat rate feels expensive relative to bare-bones alternatives priced at $15/user.
The native integration marketplace covers 80+ apps but some advanced ERP and accounting connectors require third-party middleware, leading teams on complex tech stacks to feel limited.
Custom workflow automations built inside Kylas do not export as reusable templates, meaning teams migrating away must manually rebuild every automation from scratch—a cost that catches some churners off guard.
Exporting Smart Lists and filtered views requires navigating the Data Management section in the UI; there is no single bulk-API call to dump all filtered record sets, making programmatic large-scale exports more involved than expected.
Reasons to switch
Why people leave Kylas Sales CRM
The recurring reasons buyers give for replacing Kylas Sales CRM. Presented as facts, not knocks.
Platform scorecard
Strengths, weaknesses, and where Kylas Sales CRM fits
Grades across six dimensions, plus a SWOT-style view of where the platform shines and where it falls short.
SWOT — strengths, weaknesses, and use-case fit
Strengths
Weaknesses
Where it works
Where it struggles
Pricing tiers
Kylas Sales CRM pricing overview
Kylas uses a flat-rate per-organisation model rather than per-user pricing, making it cost-predictable for teams adding seats. The Forever Free tier is capped at 1,000 records which is restrictive for active sales teams; the Elevate plan at $200/month is the standard paid entry point with a 100,000-record ceiling and no per-user surcharge.
Forever Free
Tier 1 of 2
Free
What's included
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What gets migrated
Kylas Sales CRM object support
Object-by-object support for Kylas Sales CRM migrations. Per-pair details surface during scoping.
Leads
Fully supportedKylas treats Leads as a distinct pre-conversion object with source, status, and scoring fields. We export all Lead records including lead_score, lead_source, and custom fields. On import into platforms without a separate Lead object we merge into Contacts and preserve the lead_status as a custom property.
Contacts
Fully supportedContacts in Kylas carry standard fields (name, email, phone, address) plus custom properties and lifecycle-stage metadata. We perform 1:1 field mapping with validation against email uniqueness constraints in the destination.
Companies (Accounts)
Fully supportedKylas Companies map to the standard Account/Company object. We preserve industry classification, company size, and multi-currency settings. Linked Contacts and Deals retain their association through our foreign-key stitching process.
Deals (Opportunities)
Fully supportedDeals carry pipeline stage, deal value, expected close date, owner assignment, and weighted probability. We map Kylas pipeline stages to the destination pipeline model, flagging any stages that exceed the destination's stage limit.
Pipelines
Mapping requiredKylas supports multiple named Pipelines with fully custom stage names and stage counts. We map pipeline names to destination pipelines but warn when a Kylas pipeline exceeds the destination's maximum stage count, as stages may need to be merged.
Custom Fields
Mapping requiredCustom fields on any object are exported with their field type, picklist value IDs, and current values. We create matching custom fields in the destination during migration and remap picklist value IDs to the destination's value set.
Activities (Tasks, Calls, Notes)
Mapping requiredActivity records attach to Leads, Contacts, Deals, and Companies. Kylas timestamps and owner assignment are preserved. Some activity subtypes (e.g., field-sales check-ins) may not have a direct equivalent in the destination and are flagged for manual review.
Documents
Mapping requiredDocuments stored in Kylas can be exported as binary blobs. We map them to the destination's attachment or document object, preserving the parent record association. Very large document stores may require chunked transfer.
Smart Lists
Not in this platformSmart Lists are saved filter views with dynamic membership rules evaluated at query time. They have no persistent record set to export. We export the filter criteria so customers can rebuild the logic in the destination platform's equivalent feature.
Workflow Automations
Not in this platformKylas workflow automation rules (triggers, conditions, actions) are not exposed via the export API. We document the automation configuration so customers can manually rebuild workflows in the destination system. This is a migration limitation Kylas imposes, not FlitStack AI.
Tags
Mapping requiredTags in Kylas apply across objects. We export the full tag vocabulary and map each tagged record to the destination's tagging or labelling feature, merging any duplicate tag names.
Users (Owners)
Mapping requiredKylas user records (name, email, role, profile) are exported and mapped to the destination's user/owner schema. We flag inactive users and invite them to the destination org after migration.
Reports and Dashboards
Not in this platformSaved reports and dashboards are configuration objects with query definitions. Kylas does not export these via its standard data export path. Customers should treat reports as read-only historical artefacts to be manually rebuilt in the new platform.
| Object | Support | Notes |
|---|---|---|
| Leads | Fully supported | Kylas treats Leads as a distinct pre-conversion object with source, status, and scoring fields. We export all Lead records including lead_score, lead_source, and custom fields. On import into platforms without a separate Lead object we merge into Contacts and preserve the lead_status as a custom property. |
| Contacts | Fully supported | Contacts in Kylas carry standard fields (name, email, phone, address) plus custom properties and lifecycle-stage metadata. We perform 1:1 field mapping with validation against email uniqueness constraints in the destination. |
| Companies (Accounts) | Fully supported | Kylas Companies map to the standard Account/Company object. We preserve industry classification, company size, and multi-currency settings. Linked Contacts and Deals retain their association through our foreign-key stitching process. |
| Deals (Opportunities) | Fully supported | Deals carry pipeline stage, deal value, expected close date, owner assignment, and weighted probability. We map Kylas pipeline stages to the destination pipeline model, flagging any stages that exceed the destination's stage limit. |
| Pipelines | Mapping required | Kylas supports multiple named Pipelines with fully custom stage names and stage counts. We map pipeline names to destination pipelines but warn when a Kylas pipeline exceeds the destination's maximum stage count, as stages may need to be merged. |
| Custom Fields | Mapping required | Custom fields on any object are exported with their field type, picklist value IDs, and current values. We create matching custom fields in the destination during migration and remap picklist value IDs to the destination's value set. |
| Activities (Tasks, Calls, Notes) | Mapping required | Activity records attach to Leads, Contacts, Deals, and Companies. Kylas timestamps and owner assignment are preserved. Some activity subtypes (e.g., field-sales check-ins) may not have a direct equivalent in the destination and are flagged for manual review. |
| Documents | Mapping required | Documents stored in Kylas can be exported as binary blobs. We map them to the destination's attachment or document object, preserving the parent record association. Very large document stores may require chunked transfer. |
| Smart Lists | Not in this platform | Smart Lists are saved filter views with dynamic membership rules evaluated at query time. They have no persistent record set to export. We export the filter criteria so customers can rebuild the logic in the destination platform's equivalent feature. |
| Workflow Automations | Not in this platform | Kylas workflow automation rules (triggers, conditions, actions) are not exposed via the export API. We document the automation configuration so customers can manually rebuild workflows in the destination system. This is a migration limitation Kylas imposes, not FlitStack AI. |
| Tags | Mapping required | Tags in Kylas apply across objects. We export the full tag vocabulary and map each tagged record to the destination's tagging or labelling feature, merging any duplicate tag names. |
| Users (Owners) | Mapping required | Kylas user records (name, email, role, profile) are exported and mapped to the destination's user/owner schema. We flag inactive users and invite them to the destination org after migration. |
| Reports and Dashboards | Not in this platform | Saved reports and dashboards are configuration objects with query definitions. Kylas does not export these via its standard data export path. Customers should treat reports as read-only historical artefacts to be manually rebuilt in the new platform. |
Gotchas
What to watch for in Kylas Sales CRM migrations
Issues we've hit on past Kylas Sales CRM migrations, tagged by severity. FlitStack AI handles every one — surfacing them up front because buyer engineering teams want to know.
Record storage caps gate migration scope
Smart List filter criteria are non-exportable
Workflow automation rules cannot be transferred
API lacks publicly documented rate limits
| Severity | Issue |
|---|---|
| High | Record storage caps gate migration scope |
| Medium | Smart List filter criteria are non-exportable |
| High | Workflow automation rules cannot be transferred |
| Low | API lacks publicly documented rate limits |
Leaving Kylas Sales CRM?
Where Kylas Sales CRM customers move next
12 destinations Kylas Sales CRM can migrate to.
How a Kylas Sales CRM migration works
Four steps, Kylas Sales CRM-specific
Connect
API key (credentials issued per org) into Kylas Sales CRM. Scopes limited to read-only on the data we move.
Map
We translate Kylas Sales CRM-specific structures (custom fields, objects, value lists) to the destination's model.
Sample
Test with a 50–200 record subset to validate Kylas Sales CRM quirks before production.
Migrate
Full migration with Kylas Sales CRM rate-limit handling. Rollback available throughout.
FAQ
Kylas Sales CRM migration FAQ
Answers to the questions buyers ask most during Kylas Sales CRM migration scoping. Not seeing yours? Book a call.
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Migrate Kylas Sales CRM.
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