CRM migration
Field-level mapping, validation, and rollback between eBrief Ready and Salesforce Sales Cloud. We move data and schema; workflows are rebuilt natively in Salesforce Sales Cloud.
eBrief Ready
Source
Salesforce Sales Cloud
Destination
Compatibility
8 of 10
objects map 1:1 between eBrief Ready and Salesforce Sales Cloud.
Complexity
BStandard
Timeline
7–14 days
Overview
eBrief Ready is a legal document-briefing platform built for barristers, litigation solicitors, and law firms — its core objects are Matters, Documents, Folders, Annotations, and Users. Salesforce Sales Cloud is a CRM with a fundamentally different data model: Account, Contact, Lead, Opportunity, Case, and ContentDocument. There is no native one-to-one object equivalent for an eBrief Ready Matter in Salesforce, so the migration requires creating a custom Matter object or mapping Matters to the Case object with custom fields for litigation-specific metadata. We extract eBrief Ready data via its REST API using scoped read access, pulling matter records, linked parties, document metadata, annotation data, folder hierarchies, and user assignments. Documents themselves — PDFs, court books, correspondence — are downloaded and re-uploaded to Salesforce Files (ContentDocument/ContentVersion) linked to the corresponding Salesforce record. Annotations that exist as structured metadata (tags, highlights, notes) are mapped to custom fields on the Matter record, while free-form annotations migrate as Salesforce Notes attached to the record. Workflows, smart-classification rules, AI analysis outputs, court-book automation templates, and eBrief Ready–specific sharing configurations do not have equivalents in Salesforce and must be rebuilt manually. We surface the full rebuild reference so your Salesforce admin can reconstruct those configurations post-migration.
Every standard and custom field arrives verified.
AI proposes the map; you confirm before any record moves.
Parent–child, lookups, and ownership stay linked.
Calls, emails, meetings — with original timestamps.
Documents, uploads, and inline notes move with the record.
Why teams make this switch
Leaving
What's pushing teams away
Choosing
What's pulling them in
Object mapping
Each row shows how a eBrief Ready object lands in Salesforce Sales Cloud, including any object-level transformations, lookup resolution, or schema-design dependencies.
Typical mapping — final map is confirmed during the sample migration step.
eBrief Ready
Matter
Salesforce Sales Cloud
Case
1:1eBrief Ready Matters map to Salesforce Cases with a custom Case Type pick-list value of 'Litigation Matter' to distinguish from support Cases. Your Salesforce admin pre-creates the record type before migration so the Case.Type field can be populated correctly. Matter status (active, closed, on-hold) maps to Case.Status pick-list values.
eBrief Ready
Party / Association
Salesforce Sales Cloud
Contact + Account
many:1eBrief Ready parties linked to a Matter — solicitors, barristers, expert witnesses, opposing counsel — are merged into Salesforce Contacts associated with Account records. Each party role type (applicant, respondent, witness, etc.) maps to a Contact Role pick-list value on the Case. Multi-party matters result in multiple Contact records linked to the same Case.
eBrief Ready
Document / File
Salesforce Sales Cloud
ContentDocument + ContentVersion
1:1eBrief Ready documents are downloaded from the platform and re-uploaded as Salesforce Files. Each document becomes a ContentVersion attached to a ContentDocument, which is linked to the corresponding Case record via ContentDocumentLink. Document labels (pleading, correspondence, exhibit) are stored in a custom Content_Label__c field. File size limits of 25 MB per file are enforced; oversized files are flagged before migration.
eBrief Ready
Folder
Salesforce Sales Cloud
ContentWorkspace (Library) or Custom Field
1:1eBrief Ready folder hierarchies within a Matter have no direct Salesforce equivalent. We map folder names to a custom Matter_Folder_Path__c text field on the Case for reference. If your firm uses Salesforce Content Libraries, we can map top-level folders to ContentWorkspace libraries and sub-folders to custom fields on ContentDocument.
eBrief Ready
Annotation / Highlight
Salesforce Sales Cloud
Custom Field + Note
1:manyStructured annotation data — tags, highlight text, date markers — splits across two destinations: custom fields on the Case or ContentDocument record for structured data, and Salesforce Notes for free-form annotation text. We surface the full annotation export before migration so your admin decides which annotations to preserve structurally versus as reference notes.
eBrief Ready
eBrief Ready User (Firm Subscriber)
Salesforce Sales Cloud
Contact + User
1:1eBrief Ready firm users map to Salesforce Users for platform access and Contacts for their party/representative role in matters. User email is the matching key. Users without Salesforce licenses are mapped to Contacts only. Admin versus standard-user role distinctions are preserved as a custom Role_Type__c pick-list field.
eBrief Ready
eBrief Ready User (Barrister)
Salesforce Sales Cloud
Contact
1:1Barristers registered in eBrief Ready are mapped to Salesforce Contacts with a Barrister__c custom checkbox set to true. Their eBrief Ready matter assignments are preserved as Case Contact Roles with the role 'Barrister' selected. Barristers who are also Salesforce users are matched by email and receive both a Contact and a User record.
eBrief Ready
Chronology / Timeline Event
Salesforce Sales Cloud
Custom Matter Event object or Task
1:1eBrief Ready's AI-powered chronology tool generates structured timeline events within a Matter. These are extracted as records in a custom Matter_Event__c object with fields: Event_Date__c, Event_Type__c, Description__c, and Linked_Contact__c lookup. This is one of the highest-value custom objects to create before migration so litigation timeline continuity is preserved.
eBrief Ready
Bank Statement / Financial Summary
Salesforce Sales Cloud
Custom Matter Detail object or Attachment
1:1eBrief Ready's bank-statement analysis output (structured financial transaction summaries) has no Salesforce standard object equivalent. We extract the summary data and store it as records in a custom Matter_Financial_Summary__c object with date, amount, category, and notes fields. Original documents are stored as Salesforce Files attached to the Case.
eBrief Ready
Smart Classification Data
Salesforce Sales Cloud
Custom Field on ContentDocument
1:1eBrief Ready's smart document classification assigns suggested document names, types, dates, and folder destinations at upload time. These classification values are extracted and stored as custom fields on ContentDocument: Doc_Classification__c, Suggested_Folder__c, and Classified_Date__c. This preserves the AI classification history even though the auto-classification logic itself cannot migrate.
| eBrief Ready | Salesforce Sales Cloud | Compatibility | |
|---|---|---|---|
| Matter | Case1:1 | Fully supported | |
| Party / Association | Contact + Accountmany:1 | Fully supported | |
| Document / File | ContentDocument + ContentVersion1:1 | Fully supported | |
| Folder | ContentWorkspace (Library) or Custom Field1:1 | Fully supported | |
| Annotation / Highlight | Custom Field + Note1:many | Fully supported | |
| eBrief Ready User (Firm Subscriber) | Contact + User1:1 | Fully supported | |
| eBrief Ready User (Barrister) | Contact1:1 | Fully supported | |
| Chronology / Timeline Event | Custom Matter Event object or Task1:1 | Fully supported | |
| Bank Statement / Financial Summary | Custom Matter Detail object or Attachment1:1 | Fully supported | |
| Smart Classification Data | Custom Field on ContentDocument1:1 | Fully supported |
Gotchas + challenges
Platform-specific issues from each side, plus the pair-specific challenges that don't show up on either platform's page on its own.
eBrief Ready gotchas
No documented public API for bulk data export
File size limits on court books
Pro-tier feature gate on annotation workflows
Jurisdiction data residency locked to Australian servers
Salesforce Sales Cloud gotchas
Workflow Rules and Process Builder are retired
Bulk API batch quota exhaustion during large imports
Storage overage billing is non-obvious
Account-Contact many-to-many relationship mapping
Territory and team member import ordering dependencies
Pair-specific challenges
Migration approach
Profile eBrief Ready data and deliver Salesforce schema plan
FlitStack AI connects to eBrief Ready via its REST API with scoped read access. We extract a full export of matters, parties, document metadata, annotation records, chronology events, financial summaries, and user assignments. The export is profiled for data quality — duplicate matters, missing party emails, oversized files, and empty annotation fields are flagged. Based on the profiling results, we deliver a Salesforce schema setup plan specifying which custom objects (Matter__c, Matter_Event__c, Matter_Financial_Summary__c), custom fields, and record types your Salesforce admin must create before the migration loads data.
Download documents and map parties to Salesforce Contacts and Accounts
We download all document files from eBrief Ready that are linked to migrated matters, preserving original file names, upload timestamps, and folder paths. Party records (solicitors, barristers, expert witnesses) are extracted and resolved against Salesforce Contacts. Where a party email matches an existing Salesforce Contact, the record is linked. Where no match exists, a new Contact is created and associated with the originating firm's Account record. Unmatched parties are flagged for your team to review.
Build custom objects and load matter, event, and annotation data
With Salesforce schema in place, we load the core data in dependency order: Accounts first, then Contacts, then Cases (or Matter__c records), then Case Contact Roles for party associations. Chronology events load into Matter_Event__c linked to the Case, and financial summaries load into Matter_Financial_Summary__c. Structured annotation data populates custom fields; free-form annotation text loads as Salesforce Notes attached to the relevant Case record. Each batch is reconciled against the source count before proceeding.
Re-upload documents to Salesforce Files and link via ContentDocumentLink
Document files are re-uploaded as Salesforce ContentVersion records, creating ContentDocument entries. Each document is linked to its corresponding Case via ContentDocumentLink. Document labels and folder paths from eBrief Ready populate custom fields on the ContentDocument record. Files exceeding Salesforce's 25 MB size limit are flagged for manual handling. We verify the count of linked ContentDocuments matches the count of source documents before signing off on this step.
Run delta-pickup and validate with field-level diff
After the full data load, a delta-pickup window captures any eBrief Ready records created or modified during the cutover period — typically 24 to 48 hours. We run a field-level diff comparing migrated Salesforce records against the source export, verifying that matter status, party roles, document labels, and annotation fields match. Unmatched records are corrected before go-live. FlitStack AI generates a migration audit log and supports one-click rollback if reconciliation identifies systematic data issues.
Platform deep dives
eBrief Ready
Source
Strengths
Weaknesses
Salesforce Sales Cloud
Destination
Strengths
Weaknesses
Complexity grading
Standard CRM migration. 1 of 8 objects need a mapping; the rest are 1:1.
Overall complexity
Standard migration
Derived from compatibility, mapping clarity, API constraints, and data volume across eBrief Ready and Salesforce Sales Cloud.
Object compatibility
1 of 8 objects need a mapping; the rest are 1:1.
Field mapping clarity
Field mapping is derived from defaults — final spec confirmed during the sample migration.
Timeline complexity
8-object category — typical timelines run 2–7 days end-to-end.
API constraints
eBrief Ready: Not publicly documented.
Data volume sensitivity
eBrief Ready doesn't expose a bulk API — REST + parallelization used for high-volume runs.
Estimator
Rule-based pricing — no per-record fees, no manual quotes. Migrations over 2M records are scoped individually.
Step 1
Pick a category, then your source and destination platforms.
Category
FAQ
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